Claimed

Reliance Jio Infocomm Complaints & Reviews

1
Last updated Apr 3, 2024
Complaints 6542
Resolved
364
Unresolved
6178
Quick Links
Statistics
Share
Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Reliance Jio Infocomm
Customer Service Contacts

Reliance Jio Infocomm Phone Numbers

Toll free
1800 889 9999
1149
469
Phone
+91 96 8555 5532
950
422

Reliance Jio Infocomm Website

Reliance Jio Infocomm Head Office Address

Jio Office, 33, Manak Chowk Main Rd, Manak Chowk
Ratlam
Ratlam District
Madhya Pradesh
India
457001

Reliance Jio Infocomm reviews & complaints page 158

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Beast beasty
from Bengaluru, Karnataka
Report
Copy

outgoing voice services has been discontinued

I am customer of jio. I recharge my phone with jio 449 plan.in my jio app i saw that it has unlimited call. But after some days i got a message from jio about abnormal outgoing call. Then when i call for a customer care executive he told me that jio maintain a limit of 300 min call. My question is that if the plan have limit then why jio told in my jio the plan contain unlimited call? If the 300 mins over then stop outgoing call for the day...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
Winny Rawal
from Mumbai, Maharashtra
Report
Copy

dnd service

Address:400068

3rd April I leave message ‘Start 0’ on 1909

On 24th May I call customer care to complain about Marketing call, the executive took details of calls and committed 7days time to get it resolved.

13th June I call again to complain about the same and the executive tells me that DND is not active would ask me to get it activated via IVR.

SMS activation didn’t work

Executive didn’t...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
avinashkambleraja
from Pune, Maharashtra
Report
Copy

not getting replacement from store and corporate office of my lost sim card

Address:Mumbai City, Maharashtra, 400071

I am avinash rajaram kamble, my jio number is [protected], my aadhar card number is[protected].

I lost my smartphone on 8th april, i have lodge complaint of mobile lost. Then first i visited your jio store at govandi station, they said me that my aadhar card number is not matching, hence ask me to visit the store from where i bought my jio sim card, then i visited reliance digital jio store near to vashi railway station,...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
I
Istiyak Raj
from Mumbai, Maharashtra
Report
Copy

wrong money deducted in my account.

Address:400092

Dear sir,

On 9th may i recharge my jio mobile -[protected] of amount of 49 RS.But when i check my account money deduted in my account 9999 rs.
Then i call to Reliance jio call center number-198 he replied sir its your fault we cant help you.
Then i mail to CEO but not a satisfaction replied from his end.

I really dispointed with jio service.they are make foolish people and cheat money.
br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nathtarun
from Kolkata, West Bengal
Report
Copy

amount deducted from bank but recharge not done

I have done recharge for Plan Rs. 349/- for 70 days from my Jio No. [protected] (TARUN KUMAR NATH) to my wife Jio No. [protected] (TANUSHREE NATH) by using My Jio App through Net Banking vide Transaction ID no. NSBI[protected]IGADRYMJS6 dated 10/06/2018 at 11.39 p.m.. The said amount deducted from my bank account instantly but no recharge have done in Jio No. [protected] (TANUSHREE NATH). I did a call to customer care and also visit My Jio store...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sidj
Report
Copy

poor network speed

Address:Hooghly, West Bengal, 712221

I m from hooghly, wb.in my area the network speed of jio 4g is too slow that i cant surf on a regular flatform like youtube and facebook. I have complaint several times for my issue to the customer service of jio but they did nothing related to my issue. This problem is happening with the all users of jio in our area because of very poor network in our locality. We are paying quarterly for the recharges of data plan but getting too slow network....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanjaydvivedi
from Delhi, Delhi
Report
Copy

international roaming in colombia

Address:Dehradun, Uttarakhand, 248140
Website:www.jio.com

Dear sir
I activated an international global roaming pack for traveling to columbia on my postpaid plan, jio number 701xxxxx12. The dates of my travel were from may 20-27, 2018.
The pack was activated four days before starting to travel while in india. The pack however, never worked in columbia and i had to face a lot of agony and distress because of the jio global roaming pack not working.
I spent hours and hours on...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Sudhir Motiramani
from Mumbai, Maharashtra
Jul 26, 2022
This thread was updated on Jul 26, 2022
Report
Copy

5 days pre-reminder calls for recharging

Address:400092

Respected sir / madam,

I am here complaining for annoying annoying 5 days pre-reminder calls for recharging on the jio number [protected]. I have even informed in the customer care 3 times but till date no action is taken for this issue. Some times it causes distraction while driving which can turn into an accident and for this same jio is not taking any kind of responsibility.

This telecom company says promotional...
Helpful
86 other people found this review helpful
86 found this helpful
1 Comment
Report
Copy
Address:Khordha, Odisha, 751019
Website:www.jio.com

My jio number was recharged for rs.399 plan with 84 days validity and 126 gb data benefits on 11/05/2018.
The plan had free voice, 100 sms/day also.
However on 09/06/2018 the outgoing call was disconnected with a notification of high call usage.
I would like to know when the plan has no restriction on voice then how jio categorize high usage and disconnected the service immediately after the notification message. Why...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
CHANDRANATH GOSWAMI
from Bhubaneshwar, Odisha
Report
Copy

jio mobile phone booking

I, Chandranath Goswami, beg to inform you that I booked a Jio Mobile Phone through net banking of my SBI Account on 25th August 2017. The amount of Rs 500 was immediately debited by Reliance Jio lnfocomm Bill REJIOI PAYMENTS Transfer to[protected]. Since then I got no confirmation message from Reliance Jio. I have repeatedly been complaining about the problem to the Jio Customer Care. But they couldn't solve the problem. Now I want either...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nazia@1234masroor
from Darbhanga, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake calls and messages from pakistan

Address:Patna, Bihar, 800008

Aj morning mjhe ek msg aya whatsapp pr jisme likha tha k maine lottery jeeta hai 25 lakh rupees ka kbc ki trf se or likha tha k is number pr call kijye ([protected]) or ye no rana partab singh ka hai Jo apse apka lottery no maangenge or lottery no hai 0195 or ye bhi likha tha k (airte, jio, airtel Vodafone, idea or reliance) se ye approved hai....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nazia@1234masroor
from Darbhanga, Bihar
Report
Copy

fake calls and messages

Aaj morning mjhe ek msg aya whatsapp pr jisme likha tha k maine lottery jeeta hai 25 lakh rupees ka kbc ki trf se or usme likha tha k ([protected]) is no. Pr whatsapp call karein or ye number rana partab singh ka hai jo apse apka lottery no maangenge or lottery no. Hai 0195 hai or likha tha k ye lettery wala message (Airtel, jio, vodafone, idea reliance) se approve hai....
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
sksharma01
from Delhi, Delhi
Report
Copy

removing the mobile towers

Address:New Delhi, Delhi, 110090

I want to register a complaint against a mobile tower installation in the residential area on building bhim pradhan, f-2, near durga mata mandir, pusta road, west karawal nagar, delhi 110090. There is radiation hazard by it because they fixed it in residential area. The mobile tower is installed in residential area and as per supreme court ruling, such towers are illegal and should be removed. Now other mobile tower is to be prepare to installing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naveen Joshi
from Gonda, Uttar Pradesh
Report
Copy

double payment made during online recharge through myjio app

Address:Dehradun, Uttarakhand, 248003

On 21 May 18, I had tried to recharge my mob No [protected] for Rs 398/- through through myjio app using my visa debit card. But unfortunetly it was unsuccessful, hence I again tried for Rs 399/- which was successful. Accordingly same amount was deducted from my account vide txn ID No[protected]. However, lateron I again received sms for deducting of Rs 398/- also from my account vide txn ID No[protected]. Therefore, loadged a complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dylanf
from Patiala, Punjab
Report
Copy

unclear usage of data

Address:Chandigarh, Chandigarh

I have a complaint regarding the Unclear usage of jio data . From 3 days I have been noticing that my whole 1.5gb jio data is being consumed at night between an hour. And strange thing was that my phone was in my pocket and there were no background apps working and no hotspot on at that time . I called jio customer care and they told me that there would be any background apps running but they were not. So please help me to get rid of this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prãzäwāl Shârmä
from Gagret, Himachal Pradesh
Report
Copy

automatically consumption of my internet daily without using

Address:174021
Website:Www.jio.com

Sir
When i was first used in my internat in daily morning then jio send me massage you have used your daily limit data 50% and then after 1 minutes they will be send massage you have used 90% of your data and then after 1minute they will send you have used your daily limit data i am not using these data but these is daily issue with me i am so upset kindly solve these and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi, 110070
Website:Reliance Jio

This is to bring to your notice that i received two sms messages on 5.6.218 at 11.17am & the 2nd at 11.29 am.

The sms at 11.17am stated that, "you have exhausted 90% of your high speed internet quota from data accountof mrp 399 on your jio number [protected] as on 05-jun-18 11:17"

The sms at 11.29 stated that, "you have exhausted 100% of your high speed internet quota from data account of mrp 399 on your jio...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Himanshu Lahare
from Jabalpur, Madhya Pradesh
Report
Copy

purchased 4g pack but speed is very slow

Purchased pack of 399 4g forr jio but running very slow only on my area, it was running fine till the first week but later on the speed decreased like 2g. On complaining and asking for money return they stick the same reply that there is an intermittent issues in your area we will look forward to solve when we expand our network. I wouldn't have purchased the pack if the problem have persisted from beginning but it starts after a week i recharged....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
amiya1985
from Chennai, Tamil Nadu
Report
Copy

jio tower installation fraud by mohit agarwal

Address:700091
Website:jiotower.org

Mohit agarwal he is keep on demanding money for installation of jio tower his phone number is: [protected].

And i have already paid him 1 lakh 25 thousand for the same and he said no futher money is required, now he is demanding money again to transfer the amount mentioned 15 lakhs to my account.

Please help me to get my money back.

I am having all the documents he sent me....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MFaizan
from Delhi, Delhi
Report
Copy

outgoing calls have been stopped

Address:Thane, Maharashtra, 400612

Hi,

My jio no is [protected] for which my outgoing callls have been stopped from last 2 or 3 days i dont know what is the reason behind that still i can see that i have a vailidity till july 22.

Kindly sort this out asap as i still have my validity till july or else i need to think on porting it to the earlier one.

Thanks & regards,
Mohd faizan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy