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Reliance Jio Infocomm Complaints & Reviews

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Updated: Apr 20, 2026
Complaints 6654
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371
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 28

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P
PulkitAr
May 29, 2022
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Address: Himalaya Tanishq Raj Nagar Extension

I recently port from VI to Jio. But Jio has more terrible network. Data speed is very slow. When i informed to customer care they don't provide a solution. They just confirmed we are upgrading our network in future. (No one knows when).

So i want to port out from jio before 90 days.

Please do the needful.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    P
    [email protected]
    from Rajula, Gujarat
    May 29, 2022
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    Address: Rajula shree Ram Krupa Kadiyali Road Near Kapad market

    Dear sir

    My old number due to not recharge deactivated on 25 March so as per customer retaintion old number within 90 day of deactivation so we required to retention my old number [protected] as soon as possible please retain this number and call me alternate number [protected] for kyc
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
    May 29, 2022
    Updated by [email protected]     My email address is [protected]@gmail.com
    View replies
    Hey, did you get any redressal or solution from jio? I am into same problem.
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      R
      Rapper chief
      May 28, 2022
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      Website: www.jio.com

      CUSTOMER CARE SERVICE IS WORST. I have coupons in jio engage but when consulted multiple times on 198. they are saying you will not get any coupon without giving any propper reason.

      Today i have called again for my coupon clain issue. An advisor whoose name is BITTU SA is saying directly I will speak always in this type of rude behaviour, do what you can do🤬

      I AM GOING TO PORT MY BOTH JIO SIM CARD INTO AIRTEL. atleast i will give proper customer support and yes the fastest internet of INDIA
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        T
        tmhasan7
        from Mumbai, Maharashtra
        May 27, 2022
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        After calling Jio for cancellation for Broadband and Set top box, I was given this cancellation request: SR00001ATT9B. But am unable to track this request anywhere or any details on their devices to be picked up. Tried calling their customer support, but no luck. Very inexperienced call center techs. I read that several people are struggling to get a refund from Jio, and don't get it unless a complaint is raised in consumercomplaints. This is not a good story for a growing company.

        Please improve your services to retain customers and do refund my amount asap
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        Every day there is a notification saying "we assure the device will be picked the next day". After 100's of calls to Jio customer care and several emails to them, they have not picked the devices yet.
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          K
          Kirti 775
          May 24, 2022
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          I had registered for job in reliance by paying 2100. They asked me to pay for the insurance, flat ticket and noc total payment 65000. Please help me sir to refund my money l have there call recorded where they said they will refund the money.
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            V
            Venkata Soma Karthikeshu Kotikalapudi
            May 23, 2022
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            Hi I recently recharged my jio fiver account. Money has been deducted from my account but my plan is not active.
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              A
              AyeshaAMirza
              from MUMBRA, Maharashtra
              May 22, 2022
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              Have disconnected my jiofibre connection on 26 Feb and as per policy refund of 2500 was to be credited in my account within 14 days it's 3 months now but I have not received refund..every time the customer care says refund deposit has failed...how is that possible when I have submitted cancelled cheque.
              New service id (SR00001AVS0L)
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                S
                Shahnawaz Urf Shazii
                May 21, 2022
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                I Cancelled my connection on 25th April 2022, my device picked up on 2nd May 2022. When the technician was picking up my device, There was no option to enter bank account in his phone. Technician didn’t ask me about my bank account.
                My bank account was not taken from me during that time . He just took the OTP from me and left without asking me my bank account number .

                And I haven’t got the refund yet in my Original mode of payment.

                When i complained about it to the customer care representative, they told me that “The amount will be credited to the account given by you at the time of returning the device”.

                While no bank account was taken from me.kindly, provide me any link or something so that i can fill my bank details to get the money back.

                Registered Name : Abu Talib
                Registered Mobile : [protected]
                Order no : NO0000LBZQJ2
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  S
                  Shaibazk138
                  from Nagpur, Maharashtra
                  May 20, 2022
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                  I had recharged my moms jio number [[protected]] for the 239 rs plan
                  on 20th of may 2022. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. I am unable to make any outgoing calls. Please resolve immediately.

                  Repeating the details
                  Mobile no: [[protected]]
                  Date of recharge: 20th may 2022 in the morning
                  Mode of recharge: through Amazon pay
                  Amount of recharge: 239 rs.

                  Alternate no. [protected]
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                    T
                    Tan B
                    from Chennai, Tamil Nadu
                    May 18, 2022
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                    Dear Sir/Madam,

                    My Jio number is [protected] and its last active date was 11th Feb 2022 and I didn’t recharge due to some emergency situation.

                    When I tried to recharge on 8th May (Where 90 days are not complete from the last active date) no was made inactive (on 15th April) without any notification or intimation.

                    When contacted Jio support they were not supported in answering about the grace period( which I believe its 90 days) and never responded to my mails.

                    Kindly request you to intervene in getting my Number back!

                    On request i can provide the mails sent and received from jio care team.
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      S
                      sayalimohite
                      from Pune, Maharashtra
                      May 18, 2022
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                      Address: Gonwadi chakan maharashtra

                      15 may ko recharge kiya tha abhi tak activated nhi hua
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        S
                        Suresh.V1
                        from Vellore, Tamil Nadu
                        May 14, 2022
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                        Resolved

                        Website: Inditab esolutions privat

                        [protected] transaction no
                        May 14, 2022
                        Complaint marked as Resolved 
                        Not yet got the refund
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                        View replies
                        I had recharged jio number [protected] for Rs 555.
                        I got the confirmation for the same.
                        But still unable to make calls as it says your number has not been recharged.
                        Please do the needfull.
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                          S
                          Siddhali Gadiya
                          May 14, 2022
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                          I did recharge of Data addon on 14 may at 18:11. I got message from bank that my money is debited. But recharge is not reflected on my jio number. Transaction ID:[protected]
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            N
                            Nishkarsh Doni
                            May 12, 2022
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                            I asked for relocation of jio connection by the support team for which they have said ok it will be done. Customer service people do not take interest in resolving issues rather they would say the issue cannot be resolved and Will cancel request on with fake comments.
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              R
                              Ruhz
                              May 12, 2022
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                              Had recharged my jio number for the 149 rs plan on 11/05/2022, after my plan expired at around 07:54pm. The reference number for the recharge is BR0007PFIVQ2. I did not receive any sms from jio confirming the recharge. The recharge history is not shown in myjio account either but the money was deducted. I am unable to make any outgoing calls in spite of recharging . Please resolve immediately.

                              Repeating the details:
                              Date of recharge: 11/05/2022
                              Mode of recharge: through jio website using SBI net banking
                              Amount of recharge: 149 rs
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                M
                                Mangesh kumar singh
                                May 12, 2022
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                                More the 3-6 year I am using jio sim also my all family members using but still there is network issue after so many complain iam not get any solution.
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  chinmayakumarsahoo
                                  from Noida, Uttar Pradesh
                                  May 12, 2022
                                  Resolved
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                                  Resolved

                                  Jio fiber installation not done even after completing payment

                                  Address: f3, Sector 8, NOida

                                  I have registered for my jio fibernet account and paid for the installation a very long time ago(on[protected] and no one has come yet for installation.This is the worst service i have ever seen. The person who registered for my jio account never picks up my calls or gives a proper response.It’s been 5 days but no proper reply from the team.I even tried calling their manager who is worse than his team member he even spoke rudely...
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                                  V
                                  Vinod Ganeshan
                                  May 12, 2022
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                                  I had recharged my jio number [[protected]] for the 583 rs plan
                                  on 11th of May 2022, well in advance before the due date. I did not receive any sms from jio confirming the recharge but the my jio app showed that the recharge was successful through GPay. The UPI transaction id for the payment is[protected]. Please resolve immediately.

                                  Repeating the details
                                  Mobile no: [protected]
                                  Date of recharge: 11th May 2022
                                  Mode of recharge: GPay Linked to Kotak Bank
                                  Amount of recharge: 583 rs
                                  Bank transaction id:UPI ID:[protected]
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    A
                                    Arun_Venu
                                    from Chengalpattu, Tamil Nadu
                                    May 11, 2022
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                                    I have recharged my jio number for Rs 209 28days Plan through google pay. Money has been deducted from my account on May 11 at 1:07 am. The payment was also successful. However I have not got the recharge. No confirmation message received.It shows that the recharge is processing. Attaching the screenshot and id.Kindly rectify at the earliest.
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      S
                                      Sam1803
                                      May 11, 2022
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                                      I have won data coupones of 200 mb in jio engage games. On my jio mobile number [protected].
                                      But I am not anle to claim the 200 mb data. Data coupons show in my winning section on app. But when I click on claim, it shows no coupon avaliable. Kindly solve this issue.
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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