Reliance Jio Infocomm Complaints & Reviews

Dear rummy Nabob team my account temporarily blocked feroj please unblock my rummy nobob account, my ID 10682408...

I kewal Kumar form kathua jammu and Kashmir I am using jio sim card from some days I face network issues and internet connectivity problem. I complain jio customer care many time but till date my problem not solve. I cannot surf internet normal site plz solve my problem as early as possible.

I have paid Rs 2824 online to the Jio sales executive to get Jio fiber. But due to some bad behaviour of the Jio sales guy, I called customer care I cancelled the order and received one sms on 26 that your order is cancelled and refund will be processed in 10 business days. But still now after 10 business days I havent received any refund in my bank account. My order id is NO0000LNFM9N

I recharged my jio from another number for Rs 479 and the transaction was successful but I didn't receive any message nor is my jio apps showing any plans. My validity has already expired and I cannot make outgoing calls anymore. Please help. 😣

Dear sir,
Inspite of repeated requests for the disconnection of my jio postpaid connection bearing no [protected], jio has refused to disconnect and keeps on charging extra every month.. please help.
Regards
Maj L kenedy
Company commander,
43 RR, jammu

Hi,

My Jio fiber connection got installed on 24th March 22 end and soon after testing it for 7-8 days I requested for the uninstallation in the free trial period as I was facing some issues in my locality. I called JIO customer care number and followed all the processes as explained by the executive, they promised that soon the device and blank cancelled cheque will be picked up from my location and the refund process would start.

Since then it has been more than 60 days that I am getting SMS and mails from JIO on regular basis such as "UNINSTALLATION Appointment of JioFiber connection along with Set top box with Order Number CO0000L8HRUE is scheduled on[protected] : 14:00:00." for the uninstallation but no one turns up from JIO to pick the device and refund of my amount.

Please do the needful.

Looking for a positive response.

Regards
Satish Shrivastava
+91-[protected]
ssri.[protected]@gmail.com

I have been a customer of jio fibre internet since 1.5 years... Suddenly i received a call from JIO regarding an offer to upgrade my JIO internet plan to JIO internet plan with set top box for watching television...They apparently increased my monthly recharge amount..
Now i am totally unsatisfied with Jio set top box and I want to switch on my previous Jio internet plan, with plan which I was using for my jio fibre...
I talked to the company on the same, but they are refusing to take their set top box back and change my plan to the previous one...
So I request you to help me on the same, and ask jio fibre to take back their set top box and return my account to my previous prepaid plan with the same recharge option..
Thanking you for that...
Name- KARAN VERMA
MOBILE NUMBER- [protected]
EMAIL- karanmzms.[protected]@gmail.com
JIO FIBRE NUMBER- [protected]

Dear sir/Madam,

Since 15 Days I'm facing Slow internet speed and Calling issue from Jio, As I'm complained them they are doing trouble shooting that's it and They are saying that The nearby serving sites at your location are congested as the number of internet users is very high.

Dear team, i am having Jio fiber connection by number [protected] by name of sonali verma .From last 1 week my jio fiber is not working .i am a share market brocker so i am totally depend upon internet connection . From last one week i am continously contecting and registering complaint on jio customer care .Everytime i am receivly reply that agent will come tommorrw but no one is coming at your end.
Is this kinda of service a big brand like you team provide .i am facing a lot of financial as well as mental torcher becouse o[censored]nethical service from you guys .
Please revert and arrange service sgent asap else i will look at other ombudsmend to take further action .
Regards
Sonali verma
[protected]
Sr no :SR00001BE8IM

Reliance Battery Bulges, and overheats after full charge. Took the battery to Jio Gallery Mulund East who refused to service, and recycle the battery. Jio Gallery also provided open pack seal battery replacement without receipt on fully reflecting MSRP which was inappropriate sale. They sent invoice to my mobile number. The Lithium ion Jio battery which failed quality check with RoHS shouldn't be allowed to be sold in market or carried on airline due to safety hazard & explosion. This will need immediate attention to be recycled & carefully disposed within the State across India.

Today I recharged my jio balance through Ezrecharge.com my amount 755 rs deducted but Recharge failed, I am a regular customer

Last time I reacharged a jio number
But that reacharge is not successful..and amount was debited...and not refund...
Plz refund my amount...

Eam,

I have raised a cancellation of Jio Fiber plus Set Top Box Connection on May 27, on 27th day of taking the connection, due to poor connection quality. I was promised that I will get full refund if I cancel within 30 days. I cancelled on 27th day.

The cancellation request reference number given to me was: SR00001B7KK8. I was closed on June 1 without my permission. I was told that device will be collected in 48 hours by 29th May. Till date it has not been collected. When I contact Jio Fiber Customer Care, am being told that they have no information on the pickup details and will be picked up by 48 hours and every single day its the same statement they give. They claim that they do not have any procedure to give me any other details or escalate to someone. I did request that the case be escalated and call transferred to a senior agent who may have more information, but was always refused.

Jio is trying to delay the pickup deliberately, as I see the reviews in internet, so they get to keep consumer's money for a longer duration and thereby earn higher interest.

I request this case to be considered seriously, since many customers seems to be facing the same isssue

I had taken up new JIO FIBERNET connection in Hastinapuram, L B nagar, Hyderabad . Here the Technician are so arrogant and temper full ..!! Moreover they don’t respond properly.. they partially done the work and left no further communication from them.There is no supervisory over the work.

I had recharged for a plan of Rs.533 on 4th june via amazon pay app, my account has been deen debited but plan is not yet activated nor any message form jio regarding recharge is successful, for refrence I've attached transaction receipt image

Co0000mirqkt

Not picking up

My jio fiber box not picking up from more than 10 days every time I call i giver new complain no

My pickup is is
co0000mirqkt

Network and internet is not running properly in my area
And some calling and receiving issues in my locality
Please immediately solve this

Connection Name: Aditi Deepak Thakkar Connection ID: [protected]

Connection was closed, devices were handed over and bank account details were shared to Jio representative who came to collect it after complaining here for 3 times. They never shared an OTP or confirmation of device return but when I called multiple times to Jio customer care they confirmed that device is reached to them and mentioned that the refund will be processed by May 9th 2022. Its been 21 days since the date they gave and no refund has been processed yet. This is the 4th time I’m complaining on one single issue. Fed up of being a consumer in India.

Last complaint docket number: 3411574

Jio internet is down once in a month and this issue is taking one week to resolve from their end. This is happening frequently.