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Reliance Jio Infocomm Complaints & Reviews

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Last updated May 22, 2024
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Reliance Jio Infocomm reviews & complaints page 27

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S
Swetha Amarlal
from Chennai, Tamil Nadu
Mar 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge not reflected even after 24 hours

I had recharged my jio number for the 149 rs plan on 25/03/2022, after my due date. I did not receive any sms from jio confirming the recharge. The recharge history is not shown in myjio account either but the money was deducted. I am unable to make any outgoing calls in spite of recharging . Please resolve immediately.

Repeating the details:
Date of recharge: 25/03/2022
Mode of recharge: through jio website using...
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Jyoti6263
from gwalior, Madhya Pradesh
Mar 26, 2022
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Recharged my number but didn't receive it

I had recharged my jio number [protected] with the plan of rs.179 on 22 march 2022 at 7:48 AM . And it is successful recharge showed by paytm.After the due date i did not receive it and when asked in customer care they said that last recharge was done in February. Now i am unable to make the calls .please resolve it immediately .
Details of transaction
Order no. - [protected]
Paymnet mode - UPI idbi bank
Date -22...
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Sashi Kumar Verma
Mar 24, 2022
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Jio fiber installation pending for more than a week

Jio fiber installation pending for more than a week, it was told that it will done on the very next day of payment of security deposit. i paid security deposit of rs 1500 on 15 march 2022 but installation not done yet.
order id NO0000KTX83O...
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A
Ajay_16
Mar 24, 2022
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Fake Commitment

Address:Rahon Road

Hi,
My Contact number is [protected], I went to Hola Maholla, I saw a set up by Jio . A Employee requested me to port my number to Jio from BSNL. I just use this number get details, Its my secondary number. He told me the plan i.e, Calling and Data for a month and Valdity for year. But when it got ported and I called at the costumer care . They said I not i n our hands. Please look into and do the need full . I will be a big loss and...
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A
Arthi Shankar
Mar 23, 2022
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Recharged but still not activated

Hello sir this is Arthi
I recharged for 661 for my jio number on march23 2022 at 2:51 but still not get activated...
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vrinda1995
from Jaipur, Rajasthan
Mar 23, 2022
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Wrong Billing and pending refund

This is regarding my due bill of Rs. 3615.05 for the months of Dec 21, Jan 22 and Feb 22 for the Jio fiber number [protected].
I would like to bring to your notice that I had been promised an offer of 2 months free service if I make a lump sum payment for 6 months for jio fiber + dth by your team. I had taken a plan of Rs. 999/- per month and made a payment of Rs. 7072.92 on 29.06.2021.
My complain is that Jio has charged me...
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Pritam Ghoshal
Mar 22, 2022
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4g Speed

Address:ICHAPUR 228 NIRANJAN NAGAR BLOCK A PO GARULIA PS NOAPARA

I've recgarged with Rs. 4.2K for a whole year. My area is 24 Parganas North, WB, Pin:743133

Since last one and half months my network speed is drastically decreasing. Same issue with jio connection fir every other user here. Called the customer care but no help.

I feel cheated for recharging for a whoke year. Waste of my hard earned money. Pathetic connection. Should have kept using my usual broadband....
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Indian999
from Nagpur, Maharashtra
Mar 22, 2022
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High speed Data exhausted in 2 hrs 2GB : JIOFI Dongle data usage

Address:Pune

I use the JIOFI my no. is [protected] and i had recharged with 719 rs plan for 3 months in Feb 25 2022, now till day before yesterday i was using same data i.e 2GB for almost 12 hours for same kind of work, from 21march 2022 with in 2 hr approx my high speed data is finished .I see the logs which are not proper and there also they dont mention of any download.
Customer care called 4 times same scripted answer....
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sunshine2022
from Guna, Madhya Pradesh
Mar 22, 2022
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Regarding lack of service

Address:jio fiber

I had connection of jio fiber internet from last two years i was trying to connect customer care but they wont attend call my internet speed not working very slow but i m helpless no one listening me pls help...
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Rajurustom2611
from Kharagpur, West Bengal
Mar 22, 2022
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Not solved slow internet problem

Address:Sanjual, Puratan Bazaar, Kharagpur, west bengal

I asked the customer care for long time to solved slow internet problem on my area, I faced lots of problem during last 6 months, They promised me to solved the issue but still now no improvement ....
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A
Anurag Vatsa
Mar 21, 2022
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Misleading customers over JIO FIBER PACKAGES

It is clearly mentioned on the website that they provide Prime video subscription on INR 999+GST. However, soon after the making the payment they will ask to pay 1599+Gst for prime....
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S
siddhhaarth
Mar 21, 2022
Mar 21, 2022
This thread was updated on Mar 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake Commitment / Terms and Conditions of refund

1 feb 2022 i order jio fiber connection with the commitment of 1+1 month free trail & refundable all charges. On 26 feb after issues on trail i cancelled the free trail and claim for full refund. I asked jio fiber customer care for more details on refund and they said " yes sir if device work ok then we will full refund your 1500rs amount ( device+ installation charge ). They only refund 500rs instead of 1500. I want full refund....
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I
imallikadas
from Agartala, Tripura
Mar 20, 2022
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To refund my money deducted from my bank account

I have recharged a jio number today through gpay.
Transaction was successful and money was deducted from my bank account.
No message came for successful recharge and my number was not recharged... Why???
That's why I want to get my money back...
Please refund it into my bank account as soon as possible....
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B
Bomba
Mar 19, 2022
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Harassment

Address:N S Road

In my emergency call their tune your recharge expired two days later please recharge immediately to continue your service. I hate these speech. My complaint against their tune....
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A
Anene1996
Mar 19, 2022
Mar 19, 2022
This thread was updated on Mar 19, 2022
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Number discontinued when I was out of the country

Address:Upkar society
Website:Jio

My mobile number was discontinued when I was out of the country. When I came back and requested them to provide the same number to me (which has still not been allocated to anyone based on their records) they made me run unnecessary errands and have not provided any clarity on how I can acquire the same number again. This is a highly pressing matter for me as I have provided the same number in the government records and banks. Can you please...
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T
Trinadhreddy
from Amalapuram, Andhra Pradesh
Mar 19, 2022
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Not maintaining the proper Network for JIO users, wasting the users money

Address:2-282/A, MENDIVARIPETA,KAMANAGARUVU VILLAGE,Amalapuram rural,East godvari district,Andhra Pradesh Pin: 533213

JIO telecom provider not producing the Signal or Network with Minimum maintenance, in emergency situations also the signal was not working .
we are losing the recharged amount and they were not extending the plan for their mistakes.
try to do Justice for this solution
Name: P Trinadha Reddy
Mobile : [protected]...
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Address:NA

I have did recharge with 241 plan... Amount debited from my account but recharge is is not done recharged mobile no is...[protected]...and my linked mo no is [protected]. Please don't resolve my issurle as soon as possible...my transaction no is-NX22031321434492334329211...
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J
James Anose
Mar 18, 2022
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Relocate a jio fiber pole in front of my land

Sir,

I see that a jio fiber line with a pole in front of my land in Chettikunnu on the road to KILA at Pothujanam road, Kumarapuram, Trivandrum, Kerala .

I was not aware of this when it happened .
Now I’m constructing a house .

The pole stands as a hindrance .

Kindly do the needful .

James Anose
TC 11/289
Christ Nagar 12A
KOWDIAR...
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Jhumjhum14
from Kolkata, West Bengal
Mar 16, 2022
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Data consumed without using

For the past two days, I've noticed that my mobile data unnecessary got deducted. I turned off my mobile data and switched off my mobile at 12:18 am and finally on 10am. Without any surfing bigger data consumed app like instagram or facebook or YouTube, my data pack said that I've only 50% or less than left. I've called their care but they said that using Hotspot, watching YouTube or Facebook videos, my data got deducted. I've also emailed...
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shanthiprasadts
from Tumkur, Karnataka
Mar 15, 2022
Apr 8, 2022
This thread was updated on Apr 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge was successful but not reflecting

I had recharged my jio number [protected] for the 395 rs plan on 15/03/2022, after my due date. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. The upi transaction id for the payment of rs.395 is T2203150826317434821928. I am unable to make any outgoing calls in spite of recharging . Please resolve immediately.

Repeating the details
Mobile no: [protected]br...
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