Reliance Jio Infocomm Complaints & Reviews

1 feb 2022 i order jio fiber connection with the commitment of 1+1 month free trail & refundable all charges. On 26 feb after issues on trail i cancelled the free trail and claim for full refund. I asked jio fiber customer care for more details on refund and they said " yes sir if device work ok then we will full refund your 1500rs amount ( device+ installation charge ). They only refund 500rs instead of 1500. I want full refund.

I have recharged a jio number today through gpay.
Transaction was successful and money was deducted from my bank account.
No message came for successful recharge and my number was not recharged... Why???
That's why I want to get my money back...
Please refund it into my bank account as soon as possible.

In my emergency call their tune your recharge expired two days later please recharge immediately to continue your service. I hate these speech. My complaint against their tune.

My mobile number was discontinued when I was out of the country. When I came back and requested them to provide the same number to me (which has still not been allocated to anyone based on their records) they made me run unnecessary errands and have not provided any clarity on how I can acquire the same number again. This is a highly pressing matter for me as I have provided the same number in the government records and banks. Can you please let me know the next steps to acquit the same number again. I am honestly unable to understand why I can't get the number of my choice/ the number I owned before if it has not been allocated to someone else.

JIO telecom provider not producing the Signal or Network with Minimum maintenance, in emergency situations also the signal was not working .
we are losing the recharged amount and they were not extending the plan for their mistakes.
try to do Justice for this solution
Name: P Trinadha Reddy
Mobile : [protected]

I have did recharge with 241 plan... Amount debited from my account but recharge is is not done recharged mobile no is...[protected]...and my linked mo no is [protected]. Please don't resolve my issurle as soon as possible...my transaction no is-NX22031321434492334329211

Sir,

I see that a jio fiber line with a pole in front of my land in Chettikunnu on the road to KILA at Pothujanam road, Kumarapuram, Trivandrum, Kerala .

I was not aware of this when it happened .
Now I’m constructing a house .

The pole stands as a hindrance .

Kindly do the needful .

James Anose
TC 11/289
Christ Nagar 12A
KOWDIAR P.O
Trivandrum 695003
Phone -695003

For the past two days, I've noticed that my mobile data unnecessary got deducted. I turned off my mobile data and switched off my mobile at 12:18 am and finally on 10am. Without any surfing bigger data consumed app like instagram or facebook or YouTube, my data pack said that I've only 50% or less than left. I've called their care but they said that using Hotspot, watching YouTube or Facebook videos, my data got deducted. I've also emailed...

I had recharged my jio number [protected] for the 395 rs plan on 15/03/2022, after my due date. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. The upi transaction id for the payment of rs.395 is T2203150826317434821928. I am unable to make any outgoing calls in spite of recharging . Please resolve immediately.

Repeating the details
Mobile no: [protected]
Date of recharge: 15/03/2022
Mode of recharge: through myjio app using phone pe upi
Amount of recharge: 395 rs
Bank transaction id: T2203150826317434821928

Regards
shanthiprasad jain t s

I think jio team dont know in 1 month how many days comes.

2 days back (11th march 2022)while i was browsing just for 1 minute usage suddenly a message popped up.it showed 50% data has been used.then with in a minute my entire data losses.i thought my auto updates might be in on mode.so i turned off all auto updates settings.i had my add on data so after doing all i used that data.that also lost within minutes.that day i did not know what happened exactly.yesterday when that happened the same again.i understood/it was clear fraud.today also i lost all my data just only opening the datas in a weak network.not even a single page opened.jio now playing with their consumers trust.monopoly begins.i am not requesting .but i am asking my 4 gb datas back.

Subject:- Complaint regarding illegal installation of towers in the name of 5G.

My house is located in Shankatnagar Durg, (M.), in which 4G tower is installed, after the settlement in 2013, it is adjacent to the residential house. A separate house was built for the installation of the tower, after that the surveyor came 06 months ago and inquired about the installation of the tower in the second floor of the residential house. But I told that there is no column and beam in the second floor of the residential house. But I told that there is no column and bead in the second floor of the house of residence. Hence it cannot be applied here.

01. But when I went from here to my village to do farming, in the meantime told my family living here that it has been avimate and 5G tower has been erected by drilling on the roof of the residence without my permission.

02 In 2013, I did an agreement for 4G, at that time 5G had not come, then how can the agreement be done.

03. Since the tower was erected on the second floor of my residence. Where there is neither column nor beam because of this my house can collapse at any time.

So it is requested that this 5G tower should be removed.

applicant,

Mo. No. [protected], Mohd. No. [protected].

copy:

(Chhatrapal Chandrakar) Address Shankar Nagar Durg, Chhattisgarh

Ministry of Information, and Broad Casting,

Shastri Bhawan, New Delhi-110001,

Chief Minister,

Government of Chhattisgarh, D.K. s. Ministry of Building, Raipur-492001,

Collectorate, Government of Chhattisgarh,

01.

Shri Anurag Singh Thakur Cabinet Minister,

02.

03.

Dr. Sarveshwar Narendra Bhure,

Per,

Director, Reliance Jio

sir,

Hii
Respect SIR/MAM
I will have a complaint

Sir/mam my data speed is an 1-2 months and I will complaint on costumer number 198 and the mam/sir
Have no response my complaint I will complaint 1-5
And no solution my problem my complaint is : DATA speed is very poor/BAD those why I will complaint for you request please resolve my problem please solve this problem
My name: Sujal Jaiswal
Please solve my problem sir/mam now
And my place code:Mumbai, 400078
Thankyou...

For last 35 days, having the issue and there are not taking any step to improve, I want that reliance jio team should visit here and check and to resolve the issue ASAP.
Already tried contacting the customer service, every time getting same reply that they're working in the issue, or wait for 24 hours. They're not even lodging any complaint.

I have made the complaint on 8/3/2022 and my Service request ID: [protected]. It is 4 days which is still pending. I am unable to use the internet. I have recharged for 30 days and out of 30 days, 4 days is complete waste that I was unable to use. Apart from this, My work Suffers a lot. my opportunity cost for not performing my daily routine task is also lined up to Jio.

I need the compensation and reversal of the amount of the whole month and also want to close that account as such an incompetent staff they have for resolving the complaint. living in urban area where resolutions are provided in 2 hrs and feeling like living in a rural area where resolution takes a week.

Dear sir / madam

I'm a jio User for 4 years, my village most users in jio number. I want to inform you there is a very low network in my Village aria with high I complained v. twitter there is no solution, your network tea nothing after much complaining, Entire village people and students are facing mobile network coverage and internet Problem.
Many Times, I Called the Customer Executive but Still did Not Solve.

I hope my request in your priority and I hope it'll be fixed soon,

Thanx and Regards
Ashish B. Mitaliya
Address - E-501 sagun residency, nansad to dada bhagvan road, kamrej, suart
District-kamrej, surat Pin Code- 394180

My Number- [protected]
Alternate Number -[protected]

JIO4G network COVERAGE OF JIO4G IS VERY SLOW AT Rajeev Swgruha Colony, Kottur, Nellore, Andhra Pradesh State, . NO response from JIO4G even though is trying to contact several times. There is a malafied intention with other network. No speed. Unable to do online transaction and works with jio 4g on the above address. Online study is also problem due to poor network coverage of JIO4G.

I have been using jio for many years now but for last 1 month it my data gets exhausted within 2 hours for the very sane task which I used to do before. Neither I hv any auto app update nor any new data exhausting source. Just using the data as hotspot for checking email on laptop can no way exhaust 5 GB of data in 1 day that too when I didn't even download anything. Seems recently they have started data fraud with customers so that people will recharge more frequently.

I am unable to get ALL the SMS from banks.. Sometimes I get other times I dont. This has been going on for many months. Lately I am am not getting any transactions messages. It is the same problem with all banks and credit card companies which are registered to my number. I have checked with all the banks and they are confirmed that messages are being sent out. I have checked my phone settings also and they are fine. This problem does not exists in Airtel cell number. I want this fixed..
Things with Jio seemed to be very bad these days. I am not able to reach customer support on phone nor on chat. 4 attempts on chat have failed. Evey time the chat just waits.
I am not hopeful that Jio will fix my problems when they cannot even fix their own. Even their corporate number is pretty generic.

I had taken international roaming plan of my Jio number [protected] by paying Rs.1102/- for 28 days to use my Indian number in Malaysia. But after recharge I am unable to connect network in Malaysian service provider MyMaxis or U-mobile. When I contacted Jio customer support, they did a lot of setting change like selecting 2G/3G preffered network in phone, switching off wifi calling in phone, manually selecting available network, switching...