Reliance Jio Infocomm Complaints & Reviews

In Jio Fiber i am not receiving net speed of 4 to 6 mbps in 150MBPS plan.

Connection Taken 14 april 2020
Registered number [protected]
Paid Rs 1500
service number [protected] at ahmedabad Gujarat

jio hub and server side as Ping is of 15 MS which in normal state should be max upto 3 ms. Also there is 40% data lost in Screenshot attached.

Email complaint send on 17 april to jio customer care but no response since last 4 days.
JIO customer care is not taking any complaint.

Regards
Sunil Gidwani
[protected]

I am writing to you to raise an issue about: Post Paid Plans

Service request number: SR000014N2G7

The issue that I have experienced was: I have been sent a bill of about Rs. 1032, while I am on the 399 plan. I am being told by Jio this is because I have subscribed to the netflix premium plan. I did not subscribe to this. I have been wasting so much time contacting jio and netflix for the past few days to resolve this issue. jio claims they have nothing to do with the plan change. Yet when i see my netflix app, the plan is changed to premium. I tried to change it back to basic and free mobile plan, but netflix sends me an email stating jio has locked my plan to premium and is not allowing this plan change. I tried it many times and even the Jio customer care person tried it many times unsuccessfully. I even contacted customer care at netflix and they tried to change my plan, but they could not and again came with the answer that Jio has locked my plan and only they can change it. I requested netflix to close my netflix subscription, but they could not do it as only jio can do this. So, netflix is directing me back to jio for any change of plan or even cancellation. In jio, they keep repeating the same that only I or netflix can change the plan. What do you think i can do in this situation? Jio are accusing me that I am lying and netflix claims jio is responsible for plan change and they cannot do anything. Please resolve this issue asap as my bill payment date is near.

Reduce the bill to the subscribed Rs. 399 plan. Cancel my netflix and any other streaming option that may come with the Rs. 399 plan so that I may this problem does not occur in the future.

My Plan was expired on 11 April 2021, 5:19 PM
Due to speed issues and 1 service (Amazon Prime Membership) which is included in this plan was not provided to me.
I have raised the JioFiber cancellation request on 11 April 2021, 12:45 PM (on email). Same-day at 1:34 PM I received a
call from JioFiber (+[protected], I mentioned him everything then he told me that the concerned team will get back to you in the next...

Dear Sir/Madam

With reference to the above-said subject, we are hereby informing you that we made an agreement (With Reliance Infratel limited, now bought by Reliance Jio infocomm) for setting up the cell tower on our residential building on 21/12/2004. The validity of the agreement is for the period of twelve (12) years from the date of agreement i.e. 21/12/2004 to 20/12/2016 and now the condition of the cell tower is in...

I port my number from Airtel to JIO, but Jio it was my bad experience, reliance JIO service is very bad because no signal bar at my flat (Indi Arnya Pallavi 500068) and no one attend the complaint.

Hello Sir,
jio wrong recharge of this number [protected] so, please recharge reversal.

Plan: 555 - 84 days

thanks and Regards
Kripal Singh

RESPECTED HIGHER AUTHORITIES OF RELIANCE JIO

This is my Mobile Number
[protected]

Lattitude and Longitude
19.56923 and 76.04114

Network Complaint Address
Room 12 Devdi Hadgaon Village, District Jalna Maharashtra 431209

Network team had done the survey and declared new site and given data to NHQ

I m proposing my land for network tower and network team also declared new site in my land

Just waiting for paper work from NHQ DEPARTMENT and Appellate Department when paper work will be signed from network team of Jio

Hi Team,

Please note that I had subscribed for Jiofiber connection on 1st march, 2021.
Connection details: [protected].
Service ID:[protected]

I had opted for cancellation of the same on 22nd march, 2021 since I wanted to switch to different connection. I was supposed to get my refundable deposit amount of INR 1500 within 2weeks of my cancellation request/modem pickup.
On 12th april, 2021 I received my deposit amount but only INR 1000 was credited although I was supposed to get INR 1500 as my cancellation happened within 30days of new connection.

Please help me on this at the earliest.
Earnest cooperation is highly solicited.

Thanks
Arijit

Hi! I have a jio cable box on a pole installed outside my house in Muradnagar, Hyderabad. We are going to demolish the house and reconstruct it and need the pole removed as soon as possible. Please help.

I accidentally recharge for my primary number. Actually I want it to transfer to the other number Or please make a refund to the actual account.
Recharge I’d: BR00060WSCXA

RESPECTED APPELLATE DEPARTMENT OF MAHARASHTRA JIO

THIS IS MY RELIANCE JIO NUMBER
[protected]

LATITUDE AND LONGITUDE
19.16943 AND 73.24685

Address
D203 2ndflr Phase2 sayoghpark building Hendrepada Badlapur West 421503

Network Probelm in Our Whole Area From 3 year

6 times Appellate Complaint had been registered but no Resolution ...still I m in Jio after esclating many times

REGISTERED APPELLATE COMPLAINT FOR 39 DAYS OF NETWORK COVERAGE

RESPECTED JIO NETWORK TEAM

THIS IS MY JIO NUMBER
[protected]

Latttitude and Longitude
27.092802 83.911393

Address
Room 23 Village- Dharmpur, Post Nebua Raiganj, Dist Kushinagar, uttar Pradesh 274802

Huge indoor and outdoor network coverage problem

We are frusted of network coverage from network team...

Please do the needful and Register network coverage Complaint and esclate to network team to come at my location and analysis the network coverage frequency

Please Register the Complaint and provide Complaint Number

Please call me on allternate number so I can elaborate the issue to higher authorities
[protected]

RESPECTED APPELLATE DEPARTMENT OF MAHARASHTRA JIO

THIS IS MY RELIANCE JIO NUMBER
[protected]

LATITUDE AND LONGITUDE
19.16943 AND 73.24685

Address
D203 2ndflr Phase2 sayoghpark building Hendrepada Badlapur West 421503

Network Problem in Our Whole Area From 3 year

6 times Appellate Complaint had been registered but no Resolution ...still I m in Jio after esclating many times

Can't Even Appellate Executive Should Think About the Network Coverage Concern Please Resolve the issue of Network Coverage

FORWARD TO NETWORK TEAM OF BADLAPUR TO GIVE BETTER AND RESOLVE THE NETWORK COVERAGE ON URGENT PRIORITY BASIS

RESPECTED JIO HIGHER AUTHORITIES DEPARTMENT

This is my JIO Number
[protected]

This is my Lattitude and Longitude
19.52053 and 76.20869

Address of Network Coverage
Room 94 B Parthur near Shankar Mandir Pandurpur Express Road, Parthur Jalna District Maharashtra 431501

Huge network coverage Complaint of JIO Network in our area

Many Complaint had Registered but no Resolution from jio network team

Please escalate this issue to network team of jalna and Request them to come at my location immediately

Please I m begging for help from JIO network team

RESPECTED APPELLATE DEPARTMENT OF MAHARASHTRA JIO

THIS IS MY RELIANCE JIO NUMBER
[protected]

LATITUDE AND LONGITUDE
19.16943 AND 73.24685

Address
D203 2ndflr Phase2 sayoghpark building Hendrepada Badlapur West 421503

Network Problem in Our Whole Area From 3 year

6 times Appellate Complaint had been registered but no Resolution ...still I m in Jio after esclating many times

Can't Even Appellate Executive Should Think About the Network Coverage Concern Please Resolve the issue of Network Coverage

FORWARD TO NETWORK TEAM OF BADLAPUR TO GIVE BETTER AND RESOLVE THE NETWORK COVERAGE ON URGENT PRIORITY BASIS

I have recharge on 7/4/2021 at 3:20 am two day before the validity expire.
I done recharge from UPI and my amount deducted but the recharge has unsuccessful.
Jio fiber number is 91+ [protected]
And registered number is [protected]
I need my money back and also want to know how to recharge again as I am scared if I try again my money will stuck again and I don’t have much money
Thank you

RESPECTED JIO HIGHER AUTHORITIES DEPARTMENT

This is my Jio Number
[protected]

Address
Room 27 pimplegaon Mali gansanghi taluka District Jalna Maharashtra 431207

Huge network problem indoor and outdoor

Arrnage network for us

Send network team for checking network coverage

I m providing allternate number for Communication
[protected]

Dear Sir.

Please see below picture of the reliance /jio fiber optic network pole erected exactly in front of our site.

Our site is located just opposite to sun school gate on ring road and the below said pole erected by your team is blocking our car parking entry / exit as per our building plan.

We approached Vizianagaram ring road jio office, we were provided with mobile number of Jio Engineer Mr. Nayak but he is not answering our calls or messages.

So appreciate if you can relocate it to another location or let us know if we can meet in person to discuss the same to resolve the issue. Appreciate your response within 3 working days or we will be forced to remove the pole from that location and we will not be responsible for any repercussions there after.

please contact Mr. Vithal @ +91 [protected] or sai krishna @ [protected]
email: [protected]@gmail.com

I am Navneet Lal Sharma and am using jio number [protected].
Suddenly, my jio number deactivated on April 01, 2021 without informing me. It is showing that this number does not exist but I am using this number from more than 4 years and have a plan for next 3 months. This number was working upto today night up to 10pm (April 01, 2021) and using continuously this number. I don't know why they deactivate number suddenly.

They are saying my application is incomplete but not telling why it is incomplete? I have given my all documents then when I took jio sim and they verified also. After more than 4 year, the disconnected my number, I don't why they did.
I have given again my all documents for verification but nobody is listening. I sent so many mails to them.

I am in tension because I am using this number everywhere as in Banks, jobs, etc. I am waiting for my interviews. With number I can't get any interview calls.

I request you please resolve my problem and re-activate my jio no. [protected] ASAP.

Thanks

My neighbour is installing a mobile tower of Reliance Jio Infocomm on the rooftop of our adjacent building. He has not taken the due NOC from other neighbours.

This is going to install at zero feet from my residential house. The area is residential.

Due to this, high risk is generated to our family's health, so I kindly request you to please reject the application of installing tower in our locality.