Reliance Jio Infocomm Complaints & Reviews

I Cancelled my jio fiber connection on December 2020. Still now refund is not processed. Very poor customer service. So I am going to cancel my other connection too and change my mobile network to other service providers. I used to be an Airtel customer but their customer care was always good. Will stay away Jio service provider.

This is wrong and right succession plz

I have raised a disconnection request for my JIO Fiber connect on 25th Jan, till date they haven't disconnected my services and no engineer have visited home for the disconnection and picking up or router & STB.

Everyday I get two emails regarding the reschedule of engineer visit to home for uninstallation of services and this is continuing from day one (Jan 25th)

I have converted my mobile number [protected] from jio postpaid to jio prepaid on[protected]. At this time I have already paid Rs. 200 more than bill amount. Jio care representative told me that the additional amount will be refunded directly to your bank account. I have received e-refund link from jio on[protected]. I have filled all necessary details and bank account details along with cancelled cheque. And they told me that the e-refund amount of Rs. 200/- will be credited to your bank account with in 90 days but yet after completion of more than 90 days e- refund amount is not credited in my bank account.

Kindly look into the matter and do the needful.

Thanks & regards,

Premkumar Shah

I received my daily data 1.5 GB on 25/02/2021 at 12.36 am and showing 50percent data exausted at 12.43 am and fully exausted at 12.46 am although I am not use any activity on that time on mob this no how my data fully consumed pl explain me and my data bal recover my account

Dear Sir,

i have tried for recharged my mobile, amount is deducted from A/C but not recharge not completed successful.

total amount of deduction Rs - 199/-

Transection reference -IGAKMEUJM5 TRANSFER TO [protected] AVENUES INDIA PRIVATE

kindly do the needful for refund my amount today itself.

I have recharged my mobile number for 50 rupees but it is not working

Dear Team,

This is to bring in kind attention that I have been following up with the person Name- Gurjot Singh, phone no. [protected], Email Id-gurjot2.[protected]@ril.com for my refund of INR 1000 which I paid in cash few days ago (1st Feb, 2021 ) for JIO fiber setup. Also, I paid 1500 through google pay which was refunded when I cancelled the request.
Now I am following up with him from last few days but he is giving some or other excuses day by day. I went to the JiO helpdesk in my area today and when I complained about him he said he is coming to my home to refund the amount and no refunded received yet today and now he is saying do what ever you want to do, go where ever you want to go.

I want you guys to take a strict action against this kind of fraud people so that the same don't happen with other people and the trust we have towards JIO team don't break down.

Do let me know in case of any help or queries related to above escalation.

Thanks and Regards,
Abhitesh Agarwal
Jio mobile no. [protected]
Address- Court Road Gurhatti opp. Lucknow Chikan Store Moradabad 244001

I have received a phone call from Pallavi Sharma ([protected]) on my no. [protected] for installation of Reliance Jio 5G tower saying send the land details with identity proof at Whatsapp no. [protected]. They also have mail id- [protected]@RelianceJio5G.in. After satelite satellite verification they confirmed by mail and asked for DOT registration no. Then a call from Diya Roy ([protected]) came asking for DOT registration through a mail ID by online payment of Rs.16100/-, which I deferred for another day then She deleted mail ID. Thereafter, they didn't contact. I have information that similar phones are coming on different phone no.
Please take action.

Fraud offer letter generated I have paid deposit money recruiter but then now I call them he didn't recieve calI. Please help me.

I made JIO recharge of Rs. 555 on Feb 22, 2021, around 12.30 pm. for my No. [protected]. Money has been deducted from my account, But the plan has not been activated.
I tired calling Jio customer care, but no help.

Merchant ref No: VICI[protected]

Please resolve this and give me my money back

I have recharged my phone with 1.5GB data plan but it is getting over very quick. I don't even get a chance to use it. Usually 50% of the data finishes up by 9 o'clock in the morning, and then immediately the rest gets used up. I have checked my background apps but there are none. There is no back up issue well. The same things happens even with additional voucher data. It has been happening since 20 days, from the day I have recharged for this month.

Jio tried to erected a jio fiber pole forcefully infront of our house with some criminal type persons and try to scare us and the police is also with them and try to scare the local people of the street without any notice which is obstructing us to park our vehicle also we will not be able to do any changes to the building in the future. Please find a solution to move the pole to a side.
My address is house number -1838 urban estate jind haryana.
kindly solve my problem.
Thank you

I have done recharge for my no [protected] of rs.129/- . it's successfully deducted from my google pay but it shows no recharge from my jio app . kindly solve this problem

I have tried to do recharge on My Jio App through my credit card but It could not get processed though the recharge amount got debited from my Credit Card . I had already reached to Jio Customer care to aware them about the matter and they have said that it will be get credited back into your credit card within some days. But the amount is still not yet credited since last 3-4 day. My No. is [protected] and the other No. on which I have tried to recharge was [protected].

Dear Sir/madam,

Please refer to my employment in your organization:

Name :Pradeep kumar verma
Employee Code : 67599198

I joined my job 28/12/2020. I have not received my salary for the period of my work. .. I Have So Many Responsibilities On My Shoulders I've Not Paid The Room Rent From The Last Two Months, I've Not Sent Money Back Home From The Last 3 Consecutive Months, I Never Thought I Will Ever Be Needed To Write You For Salary But Now It Is Something Which I M Desperately Waiting For. Please Help Me I M So Depressed.

I request you to release my salary at the earliest.

Thanks and Regard
Pradeep kumar verma

Jio Fiber, the internet is not working it's already been more than 10 days. The customer just lodging the complaint and no one is responsible for the responsiblity. Internet is the prime requirement now to work from home. Before I kicked out by the company it's better I can switch to another internet provider. I have already raised a complaint to close the account and refund my security deposits. However, Jio is so careless I didn't know that even. Its already been more than 5 days since the complaint and no one is bothering to disconnect the service and process the request. This is ridiculous and so insane.

I study engineering in an IIT and the subjects are being taught online. The signal I receive in my phone is extremely weak and "No service" sometimes. I heard from some villagers that the signal tower in the village is a faulty/weak tower. I live in the village 'Santhanuthala padu', near 'Ongole', in Prakasam district, Andhra Pradesh-523225. I tried for JioFi but turns out that it hasn't even reached the village. I request the respected employees of Jio to look into this matter and take action as soon as they can.

Paid for Jio Set Top box on 8th February 2021 (Receipt enclosed) since then I am daily calling to customer support to which I am informed someone will be visiting to install the same but that does not happen.
My complaint status was marked resolved without anyone contacting me for set top box installation.
I am deeply frustrated how Jio care resolved the complainants. Pls help.

I have recharged a wrong number ([protected]) instead of right number ([protected]) via google pay, reference number is ([protected]).
I have recharged the Rs. 199 pack. Kindly cancel the aforesaid recharge so that I could recharge once again the right number.
Thanks & Regards.