Reliance Jio Infocomm
Reliance Jio Infocomm Ltd.
Customer satisfaction rating: 5%
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5830
COMPLAINTS
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Reliance Jio Infocomm Customer Care

Website:
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Address
Jio Office, 33, Manak Chowk Main Rd, Manak Chowk
Ratlam
Ratlam District
Madhya Pradesh
India - 457001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1119
down
422

Phone:
Phone:
up
936
down
390

Additional info
Stores

Digital Xpress Mini - TC23 RCP, Navi Mumbai
Digital Xpress Mini, TC 23, Phase 4, Ground Floor, Reliance Corporate Park, Ghansoli, Navi Mumbai 400701, Maharashtra
+91 22 4478 9093

Digital Xpress Mini - Koperkhairane, Navi Mumbai
Digital Xpress Mini, Shop No. 3, Shubham Palace, Vashi Road, Opposite Vodafone Gallery, Koperkairane, Navi Mumbai 400709, Maharashtra
+91 22 2754 1145

Digital Xpress Mini - Sector 9, Airoli, Navi Mumbai
Digital Xpress Mini, Shop No. 4, Maruti Highway Co-op Society, Plot No. A 2/1, Sector 9, Airoli, Navi Mumbai 400708, Maharashtra
+91 22 6564 1222

Digital Xpress Mini - Sector 17, Vashi, Navi Mumbai
Digital Xpress mini, Shop No. 8 Anand Sagar, Sector 17, Vashi, Navi Mumbai 400703, Maharashtra
+91 22 2780 1118

Reliance Digital - Vashi, Navi Mumbai
Reliance Digital, Maithili Sygnate, Next To BSEL Tech Park, Opp. Vashi Railway Station, Navi Mumbai 400705, Maharashtra
+91 22 6795 7470
+91 22 6795 8280

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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5%
Complaints
5830
Pending
0
Resolved
304
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

Reliance Jio Infocomm Complaints & Reviews

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I've recently ported my number to Jio. Once your current plan is about to get expire, they start sending you multiple texts...
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I've been using Jio Sim from the beginning but in last couple of month I've been notified that my Daily Data is exhausting...
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Dear Sir,
My jio number [protected] is disconnected in lockdown due to port out from airtel to jio some outstanding amount of airtel, i have suffered from lockdown for activation my of jio.
please do the needful.
Regards
Somdutt Tripathi
Cell no: [protected]
Email: somdutt.[protected]@gmail.com
Jul 13, 2021

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    Jio — Jio Fiber Installation [Resolved]

    I have taken Jio fiber connection for 399 plan and paid amount of 2824.92/- on[protected]. And appointed inatallation date...
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    I requested new jio fiber connection and the Jio person arrived and explained the plans finally collected money as well. Just received the order number and he said installation will be done in 2 days but for the 15days I'm following up with them they don't even care for providing installation. He don't pickup my calls nowadays and he responding in messages that he will do installation today. Same response I received for past 10 days.
    Jul 10, 2021

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      While trying to recharge my Jiofibre account using Jio application on 9th Jul 2021, the transaction was showing as failed...
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      New install jio tower please request
      Jul 09, 2021

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        Internet speed very poor
        Jul 08, 2021

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          I bought jio postpaid on dec 2020 and changed into prepaid on March 2021. After 60 days didn't got my security deposit refund...
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          Sir,

          I am using JioFi dongle and facing issue with that. I don't know why suddenly it shows your 2GB data...
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          Its been 2 week since my device got uninstall, but i didnt get my refund. i tried to contact to customer care but no response...
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          I had submitted a request to terminate my jiofiber connection on 23rd of June and after few days that is on 27th, I got an email stating that an appointment has been set up to picking the device and no one showed up nor did the agent called me, after 2 days I contacted jio care they rescheduled the pickup appointment and no one showed up again and this has been going on in a loop. They have rescheduled the appointing probably 6 times for now and I am not availing proper resolution from the email as well as call agent.

          I have called up Jiocare and they are not helping instead they are repeatedly rescheduling the appointment purposely creating the new SR and closing the previous ones.

          This is clear that they do not want to take action and refund the amount. I hope this message might do any difference
          Jul 05, 2021

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            This is to inform about jio service from past 5 days I'm trying to use my phone but I'm not getting I ported my sim from idea to jio because of nework slow, but it's worst then idea bad experience on this give me solution it's a digital we are in 21st century still network is not getting very pethatic service requesting you to look the matter in urgent and reply my mail my mail id [protected]@gmail.com.
            Jul 05, 2021

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              Hi,

              It is not at all complaint it is just my fault. Actually I recharged 2 times for the wrong number of 151 and 149 plans to this number [protected] of order IDs CICAgOCsobveNG and CICAgOCs4dnBJQ respectively. Please if possible cancel the order and refund my money.
              Jul 05, 2021

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                Tax invoice for 9 CUG Mobiles of RRB office secunderabad bearing ACC NO[protected] is not received from February 2021
                Jul 05, 2021

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                  Hi

                  We have a plot in chandanagar shantinagar, Hyderbad Telengana and while we starting the construction we have observed that the jio fibre pole is erected in between the pathway of our plot and now the construction vehicles are facing problem to enter my plot for construction purpose.

                  I request to relocate the pole to corner or edge of the plot so that construction work can continue without flaw and in future i can use my parking without any interruption.

                  I have mailed JiO appealate team and from past 6 month they have not even called me back or replied to the mail

                  I request to solve the issue at the earliest delay in shifting will force us to approach law .

                  Thanks
                  Naveen Kumar
                  Jul 05, 2021

                  Complaint Status

                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                  Plz check the image for the same. And i still dont understand that being India biggest company and having dedicated appellate team still i have to approach the consumer help is really worse your company is in support side

                  Naveen

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                    Sir
                    I am resident of khanjipeer, udaipur rajasthan.
                    And we are facing net speed problem since last five years.
                    Net speed in our area is 10kb or 20 kbps but we are recharging our mobile every month
                    So request you to install a signal box in our area.
                    Address: main road khanjipeer udaipur rajasthan
                    [protected]
                    Jul 04, 2021

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                      I have recharged wrong number . kindly revert my money

                      Date of incident - 04.07.2021
                      Client number - [protected]
                      wrong number recharged details - [protected]

                      I request for a refund 151 Rs

                      My Contact number - [protected]
                      Jul 04, 2021

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                        We decided to get Jio Fiber for Internet connection, I guess that’s where we got wrong.
                        The registration guy came and took 1500 and got us registered. That’s it. He went and never came back . Our installation is still pending.
                        He was taking my call till yesterday. But now he isn’t doing that either.
                        All I want is to get my money back.
                        Don’t want Jio
                        Jul 03, 2021

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                          They said that you should make payments and get a job but they collected lots of money from us and said that they give us refund but can't do this and said give me some time i will refund but not do
                          It's start from date 26 June 2021
                          Jul 02, 2021

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