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Reliance Jio Infocomm Complaints & Reviews

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Updated: Oct 8, 2026
Complaints 6670
Resolved
371
Unresolved
6299
Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 9

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N
Nrao1
from Bengaluru, Karnataka
Aug 23, 2018
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recharge successful but not activated

Address: Bangalore, Karnataka
Website: www.jio.com

I had recharged my jio number [protected] for the 399 rs plan
(349 with 50 rs voucher) on 20th of august 2018, well in advance before the due date. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. The net banking transaction id for the payment of rs.349 (399 plan - 50 voucher) is[protected]. I am unable to make any outgoing calls in spite of recharging it well...
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221 other people found this review helpful
221 found this helpful
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A
aayush121
from Moradabad, Uttar Pradesh
Aug 8, 2018
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reliance jio tower installation fraud

Address: Gurgaon, Haryana
Website: JIOTOWERONLINE.IN

On 3rd august we visited on the website www.Jiotoweronline.In
And applied for tower installation for rural area.
Next day we got a registration form by mail ([protected]@jiotoweronline.in)
Then they demanded for rs.14300/- as registration fees.

We had made payment to reliance jio communication pvt ltd.
A/c no.[protected]
Ifsc code:kkbk0004260
Kotak mahindra bank, gurgaon sector 22
br...
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J
Jaliram Tisso
from Tinsukia, Assam
Jul 8, 2018
Resolved
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fraud to me in the name of reliance jio tower installation by mr abhisek majumder and riya sharma

The persons name Mr Abhisek Majumder himself called Assistant manager, contect no [protected]/[protected], and Mrs Riya Sharma she herself called Account officer, contect no [protected] and Mr Suprijo gonguli (Engineer) contect no. [protected], they fraud to me in the name of reliance Jio Tower installation in my land, a sum of Rs 1, 13, 650(one lakh thirteen thousand six hundred fifty only) first they requested me a land for reliance Jio Tower...
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M
maneseenu
from Mysore, Karnataka
Jul 5, 2018
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fraud in the name of reliance jio 4g tower installation

Website: www.myjiotower.com

Person named AKASH SHARMA ([protected]) S.K PANDEY([protected])e-mail id:[protected]@myjiotower.com, [protected]@myjiotower.com, website:www.myjiotower.com had phone and email communication with me and he has cheated me in the name of reliance jio 4G tower installation 1)14, 800/-as registration charges
2)52, 500/-as agreement charges
3)25, 500/- as bank account charges
4)55, 500/-as NOC charges payable to ministry of information...
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18 other people found this review helpful
18 found this helpful
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S
shashwat shinde
from Vadodara, Gujarat
Jun 15, 2018
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international roaming not worked

Address: Rajkot, Gujarat, 360007

Dear sir,

I have recharged for international roaming for availing jio services at thailand as they offer their services in thailand.

I have recharged rs.2000/- and 1101 respectively for it on 3rd june'18 via pay tm for my jio no.-[protected] (Transaction no.-[protected] for rs.2000/ and [protected]
For rs.1101) and i was in thailand from 4th to 9th, but their service did'nt worked.

I spoke...
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S
saikatbera
from Kolkata, West Bengal
Jun 15, 2018
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too poor internet speed

Sir,
I did several complain to the jio customar care regarding my slow internet speed. Ever after all of those thing, i'm not getting any true response. They are always saying that they are going to solve it within 48 hours. But still today the problem not solved. And i'm facing this situation from last around 4 or 5 months.

My jio number is [protected], i'm from burul, s 24 pgs, pin code 743318, west bengal.
br...
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S
Sudhir Motiramani
from Mumbai, Maharashtra
Jun 11, 2018
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5 days pre-reminder calls for recharging

Address: 400092

Respected sir / madam,

I am here complaining for annoying annoying 5 days pre-reminder calls for recharging on the jio number [protected]. I have even informed in the customer care 3 times but till date no action is taken for this issue. Some times it causes distraction while driving which can turn into an accident and for this same jio is not taking any kind of responsibility.

This telecom company says promotional...
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88 other people found this review helpful
88 found this helpful
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G
gunjesh kumar
from Mumbai, Maharashtra
Jun 4, 2018
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not receiving any otp,sms alert

Address: Patna, Bihar, 800001

I am using jio no and not getting any sms alert, otp,, bank sms for 1 months. Previously i was getting when same number was with aircel. But after porting ti jio facing issues.. Now i could not receive the urgent sms messages like otp, bank transaction and other impotrant messages. So i could not use the net banking service and other online services. Please rectify this and send the sms messages without late and break....
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29 other people found this review helpful
29 found this helpful
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K
Keyur2107
from Vadodara, Gujarat
May 12, 2018
Resolved
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postpaid security deposit not refunded

Hi,

My jio service request no is sr00000kjt9n. I was a postpaid customer and migrated to prepaid. While inquiring about security deposit refund during migration from postpaid to prepaid, it was stated that security deposit will be send as cheque to the communication address amd other time i inquire about the same then jio representative said it will be deposit to your given bank account which is given at time of post paid...
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10 other people found this review helpful
10 found this helpful
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M
Manali Arun Hande
from Mumbai, Maharashtra
May 11, 2018
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manipulation in terms of data usage

Address: Mumbai City, Maharashtra

I slept at around 11.30 and i started getting messages around 12.12am that i have consumed my 1.5 gb data. Since i was in sleep i ignored and when happen to check in the morning i had no data usage left. I spoke to customer service and told that it is impossible to use that much data as it's been almost a year now i have never consumed even my daily limit of data. So pls check and give me details where it is used... They had no details whatsoever....
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M
MadhubanBihariSharma
from Allahabad, Uttar Pradesh
Mar 22, 2018
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jio tower installation fraud

Address: 400051
Website: www.towerjio.com

Jaisa ki aapko gyaat ho ki Kuch din poorv mein Reliance gio tower installation team ka call mere pass aaya aur unke dvara ye kaha gaya ki 14500 INR online inke Gudgaanv Haryana ke Reliance Jio Infocomm Ltd. ke account mein transfer karne par ragistration ho jayega aur uske baad reliance jio tower ki taraf se team tower lagane ke liye jameen ka survey karne jayenge. mere dvara paisa transfer karne ke baad survey team to nahin aaya parantu...
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4 other people found this review helpful
4 found this helpful
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F
Francis ph
from Guwahati, Assam
Feb 28, 2018
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recharge failed but the account amount is deducted

Address: 797001

I tried recharging from my jio app of amount 149 & 51 a couple of times but it failed everysingle time i tried.. Saying that i have entered incorrect banking details.. But after 30 minutes or so my account balance started getting deducted for everysingle time i tried to recharge earlier.. Please see to my problem.. And kindly return the amount back to my account.....
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S
sudipM
from Naihati, West Bengal
Feb 23, 2018
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demanding pay money for tower installation, noc certificate, intercity charge

Demanding pay money for tower installation, noc certificate, intercity charge

(Itc co tower/tel net chennai jio tower/kasturi) they are totally false agreement / illegal tm, kindly avoids they are call,
Sms, email ~[protected]@gmail.com /[protected]@gmail.com throgh this mobile no~ [protected]/ [protected] /[protected]/kasturi~[protected]/...
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2 other people found this review helpful
2 found this helpful
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N
nisha5evan
from Bengaluru, Karnataka
Jan 8, 2018
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data exhausted message despite non usage

Address: 560038

On sunday 7th jan 2018 i received message from jio stating my data is exhausted 100%. Despite me not even using the phone i see as per usage that for eg: 5:19am -790 mb has been used. How is it possible when i was sleeping and i was not watching any movie/video/fb nothing at all. No background apps was running to consume that much of data. I seriously did not expect jio to steal my data. I want them back to my account that jio has deducted...
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N
Navneet Kongari
from Morjim, Goa
Nov 6, 2017
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my jio phone automatically turns to switch off

Address: Sholapur

Sir
I had collected my phone on jio store.
After 1 day my phone is not working and turned to automatically switched off.
Then not able to get turn the switch on.
And i will try for hard reset but not working.
So what can i do...
Sir please help me
But in only 1 day my mobile is not workingthat are handset problem
At any way help me

Thank you...
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4 other people found this review helpful
4 found this helpful
5 Comments
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A
AkshayMA
from Bengaluru, Karnataka
Nov 5, 2017
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worst network and customer complaints are closed without resolving

Address: Bangalore, Karnataka, 560073

From past one year i’m facing network issues. Registered many complaints but they were not resolved and recklessly they closed the ticket without any resolution. So much careless that they don’t even inform about the tickets closures. During peak hours the connectivity is fully dead. Simple 1-2kb data can’t be retrieved. Calls drop frequently even staying outdoors calls are very poor. Indoors no connectivity. Connectivity is available...
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1
[email protected]
from Vijayawada, Andhra Pradesh
Aug 27, 2017
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Resolved

money deducted for my jio phone booking but transaction failed

Address: Visakhapatnam, Andhra Pradesh, 53009
Website: jio.com

Sir i have booked jio phone on 24th at 7:30. I paid 500 through icici bank netbanking money got deducted but after that transaction failed appear on my screen.. I thought due to server error it may happen. I called jio costomer care still they are not able to resolve my complain. What to do sir help me.
I booked my phone throught my jio num tht is [protected]
My transaction reference no is [protected]
Mearchant reference...
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R
rangarao akula
from Vijayawada, Andhra Pradesh
Aug 15, 2017
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unknown received messages from jm-jionet

Address: Mumbai City, Maharashtra, 533450
Website: www.jio.com

Dear Sir / Madam
This is subhramanyam from kakinada ap.
I have received unknown messages from JM-JIONET daily 20 to more than 40 messages.
Already I have raised 3 complaints to [protected]@jio.com and 198 customer care service but no response no feedback no solutions.
Didn't solve my complaint.
I have attached screen shots from receiving messages JM-JIONET.
Please solve my problem as soon as possible....
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V
vk1250
from Surat, Gujarat
Aug 6, 2017
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data showing exhausted without using.

Recently i'm having this issue couple of times this month and one from last month.
Sone time data gets automatically exhausted without using it.in using jiofi device and getting 1 gb per day pack. Now without connecting to any laptop and auto updates which is off on my phone and no watching videos it gets consumed within couple of minutes.
Now raised couple of complains which they can't resolve one word to say that you used...
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39 other people found this review helpful
39 found this helpful
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L
Lavanya Ranjan
from Agartala, Tripura
Jul 25, 2017
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cancellation of recharge

Hello,

I have recharged a wrong number [protected] instead of the right number [protected] via paytm, reference number is [protected].

I have recharged the ₹399 pack. Kindly cancel the aforesaid recharge so that i could recharge once again the right number.
Alternatively, if you could just transfer the benefits of recharge to my number as well, i will be highly obliged.

Thanking you in anticipation,...
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21 other people found this review helpful
21 found this helpful
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