Submit a Complaint
Claimed

Reliance Jio Infocomm Complaints & Reviews

www.jio.com
1
Updated: Jun 22, 2026
Complaints 6659
Resolved
371
Unresolved
6288
Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Reliance Jio Infocomm

Reliance Jio Infocomm reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
F
Francis ph
from Guwahati, Assam
Feb 28, 2018
Report
Copy

recharge failed but the account amount is deducted

Address: 797001

I tried recharging from my jio app of amount 149 & 51 a couple of times but it failed everysingle time i tried.. Saying that i have entered incorrect banking details.. But after 30 minutes or so my account balance started getting deducted for everysingle time i tried to recharge earlier.. Please see to my problem.. And kindly return the amount back to my account.....
Helpful
Found this helpful?
1 Comment
Report
Copy
S
sudipM
from Naihati, West Bengal
Feb 23, 2018
Report
Copy

demanding pay money for tower installation, noc certificate, intercity charge

Demanding pay money for tower installation, noc certificate, intercity charge

(Itc co tower/tel net chennai jio tower/kasturi) they are totally false agreement / illegal tm, kindly avoids they are call,
Sms, email ~[protected]@gmail.com /[protected]@gmail.com throgh this mobile no~ [protected]/ [protected] /[protected]/kasturi~[protected]/...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
N
nisha5evan
from Bengaluru, Karnataka
Jan 8, 2018
Report
Copy

data exhausted message despite non usage

Address: 560038

On sunday 7th jan 2018 i received message from jio stating my data is exhausted 100%. Despite me not even using the phone i see as per usage that for eg: 5:19am -790 mb has been used. How is it possible when i was sleeping and i was not watching any movie/video/fb nothing at all. No background apps was running to consume that much of data. I seriously did not expect jio to steal my data. I want them back to my account that jio has deducted...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Navneet Kongari
from Morjim, Goa
Nov 6, 2017
Report
Copy

my jio phone automatically turns to switch off

Address: Sholapur

Sir
I had collected my phone on jio store.
After 1 day my phone is not working and turned to automatically switched off.
Then not able to get turn the switch on.
And i will try for hard reset but not working.
So what can i do...
Sir please help me
But in only 1 day my mobile is not workingthat are handset problem
At any way help me

Thank you...
Helpful
4 other people found this review helpful
4 found this helpful
5 Comments
Report
Copy
A
AkshayMA
from Bengaluru, Karnataka
Nov 5, 2017
Report
Copy

worst network and customer complaints are closed without resolving

Address: Bangalore, Karnataka, 560073

From past one year i’m facing network issues. Registered many complaints but they were not resolved and recklessly they closed the ticket without any resolution. So much careless that they don’t even inform about the tickets closures. During peak hours the connectivity is fully dead. Simple 1-2kb data can’t be retrieved. Calls drop frequently even staying outdoors calls are very poor. Indoors no connectivity. Connectivity is available...
Helpful
Found this helpful?
Write a comment
Report
Copy
1
[email protected]
from Vijayawada, Andhra Pradesh
Aug 27, 2017
Resolved
Report
Copy
Resolved

money deducted for my jio phone booking but transaction failed

Address: Visakhapatnam, Andhra Pradesh, 53009
Website: jio.com

Sir i have booked jio phone on 24th at 7:30. I paid 500 through icici bank netbanking money got deducted but after that transaction failed appear on my screen.. I thought due to server error it may happen. I called jio costomer care still they are not able to resolve my complain. What to do sir help me.
I booked my phone throught my jio num tht is [protected]
My transaction reference no is [protected]
Mearchant reference...
Helpful
Found this helpful?
2 Comments
Report
Copy
R
rangarao akula
from Vijayawada, Andhra Pradesh
Aug 15, 2017
Report
Copy

unknown received messages from jm-jionet

Address: Mumbai City, Maharashtra, 533450
Website: www.jio.com

Dear Sir / Madam
This is subhramanyam from kakinada ap.
I have received unknown messages from JM-JIONET daily 20 to more than 40 messages.
Already I have raised 3 complaints to [protected]@jio.com and 198 customer care service but no response no feedback no solutions.
Didn't solve my complaint.
I have attached screen shots from receiving messages JM-JIONET.
Please solve my problem as soon as possible....
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vk1250
from Surat, Gujarat
Aug 6, 2017
Report
Copy

data showing exhausted without using.

Recently i'm having this issue couple of times this month and one from last month.
Sone time data gets automatically exhausted without using it.in using jiofi device and getting 1 gb per day pack. Now without connecting to any laptop and auto updates which is off on my phone and no watching videos it gets consumed within couple of minutes.
Now raised couple of complains which they can't resolve one word to say that you used...
Helpful
39 other people found this review helpful
39 found this helpful
15 Comments
Report
Copy
L
Lavanya Ranjan
from Agartala, Tripura
Jul 25, 2017
Report
Copy

cancellation of recharge

Hello,

I have recharged a wrong number [protected] instead of the right number [protected] via paytm, reference number is [protected].

I have recharged the ₹399 pack. Kindly cancel the aforesaid recharge so that i could recharge once again the right number.
Alternatively, if you could just transfer the benefits of recharge to my number as well, i will be highly obliged.

Thanking you in anticipation,...
Helpful
21 other people found this review helpful
21 found this helpful
23 Comments
Report
Copy
C
CA Ajay Mehta
from Pune, Maharashtra
Jul 20, 2017
Report
Copy

fraud and misleading from reliance jio executives

Address: Ahmedabad, Gujarat, 380009

I have a chartered accountant, aged 33 years old, i have paid refundable deposit rs. 400/- on a/c no. [protected] which is provided mr. Jayesh sutariya, premium relationship manager, +[protected]. Payment is return in my account due to wrong account no. So i though that i made mistake in typing at that time i felt guily my self, i m educated and i made mistake (But actually it is not my fault) then i made payment from my kotak bank...
Helpful
Found this helpful?
1 Comment
Report
Copy
N
Nikunj Bhargav
Jul 7, 2017
Report
Copy

Complaint about wrong data usage details.

Address: 380009
Website: [email protected]

I am using jio sim from bigning and I also have updated 99 rs membership and other 3 months recharge package in which daily 1gb data is free but I am highly dissatisfied with the data because it always shows fake details of data usage. Not only me but also my so many friends are facing same problems. On 5th July I was traveling and there were network issues so I couldn't use my data properly also I was tired so I slept early around 9 or 10...
Helpful
195 other people found this review helpful
195 found this helpful
27 Comments
Report
Copy
S
siva komma
from Hyderabad, Telangana
May 14, 2017
Report
Copy

Signal Issue

Address: 560066
Website: www.jio.com

Hi,

I have already raised a request about signals. Still my problem was not solved.

Inside office signals are getting. To make calls or to access internet I should come out office.

This is really pathetic. I request you to please consider my request and solve it quickly

Location Details:

TATA Consultancy Services,
Salarpuria G.R Tech Park (ITPL Road)
Bangalore-...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
heyraj
from Gonda, Uttar Pradesh
Apr 10, 2017
Report
Copy

Transaction failed.Payment deducted from bank account

Website: www.jiomoney.com

Hello, i have done 3 recharge on 7 april and 8 april . Recharge was done by my icici debit card last 4 digit 0055 by jio money. All 3 transaction goes failed and all 3 recharge money got debited from my account. So please refund my all 3 transaction money.
I am writing details of 3 transaction here from jio money app.

[protected]-----
1. Title : www.jio.com
Type : In-shop payment
Transaction...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
pranavidhe
from Korba, Chhattisgarh
Apr 9, 2017
Report
Copy

Jio services at khargone m.p.

Website: Jio

Jio net at khargone is working as 2g speed or less if any below it inspite of 4g speed .too much buffering .in room no services means you have to come on road or at roof to use jio services. If you can't improve your services then I have to reject jio sim from my phone. My phone no. Is [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Raja_gg
from Bengaluru, Karnataka
Nov 2, 2016
Report
Copy

Reliance Jio network issue

Address: Kollam, Kerala, 691310
Website: www.jio.com

Dear Reliance, After a long time I was happy with the service of reliance Jio. But the service is excellent in cities not in all area. My home is in Kerala, Kollam dist RPL STAFF QRTS. INSIDE RPL around 6lakh people are living. In that thousands of people are interested in Internet usage. If you could make me network available over there. It will be a great achievement for Jio as well as people over here. because no other network is providing...
Helpful
Found this helpful?
1 Comment
Report
Copy
B
Balusankar Wavess
from Visakhapatnam, Andhra Pradesh
Oct 22, 2016
Report
Copy

Jio executives not working properly

Address: Visakhapatnam, Andhra Pradesh, 530009

I was got jio bar code no and next day i was visit reliance digital express store & executive had said that server problem please come after will and again was visited store their said modem was not connected, their was saying another problem but i was daily visiting store there are no of causes and lack up to 2 weeks final they say, that my jio bar code was expired. how is the responsible? finally i lost it was worst dont give wrong promise...
Helpful
Found this helpful?
Write a comment
Report
Copy
Abhishek Mishra (SHUBH)
from Delhi, Delhi
Sep 27, 2016
Resolved
Report
Copy
Resolved

Reg jio4gvoice offline problem

Address: 400021
Website: www.jio.com

Dear sir/madam,
Greetings of the day!!

I have purchased jiofi model no - jmr 520 on 15th sept from reliance digital phoenix mall lucknow. Sim got activated on 18th sept and jio4gvoice application is working properly but suddenly on 20th sept when i checked my cellphone it start showing offline. Afterwards i have tried everything reinstalling the app, configuring the device on others smartphone but it now always shows...
Helpful
1 other people found this review helpful
1 found this helpful
31 Comments
Report
Copy
S
sahil671
Sep 10, 2016
Report
Copy

Delay activation

Address: Gaya, Bihar, 823001

Sir i am from gaya bihar.my self AMIT KUMAR.I got my jio sim on 22august that no. is [protected] but till now my jio sim is not activated or not any netwrk is unable there.Form sumisson has done after 1 day when I got jio sim.when I ask about this of any employs of jio they directly ignore or blame on mumbai office ls sir activate this immediately.....
Helpful
Found this helpful?
Write a comment
Report
Copy
J
jasdeep sidhu
from Mumbai, Maharashtra
Sep 7, 2016
Report
Copy

Not providing preview offer..

Address: 151103
Website: Jio.com

My name is jasdeep singh and my jio number is [protected]. I bought Lyf phone for rs 4100 on 11 AU's 2016 just to get 3 months unlimited high speed as was promised jio company.but now they reduced speed to 128 kbps after 4 GB consumption.this is cheating as everyone is getting 4 GB data free and not a fair deal with customers who bought phones just to get 3 months unlimited pack......
Helpful
Found this helpful?
3 Comments
Report
Copy
V
vmvictor671
Aug 29, 2016
Report
Copy

Still not activated

Address: Paschim Medinipur, West Bengal, 721101
Website: www.jio.com

Dear sir,
I brought a lyf flame 1 mobile on[protected] from midnapore, west bengal,
Also i get a new jio sim card and i submit photo, id proof detail and from same day, but till date my sim not activated,
When i goes to jio centre, jio representative very rough behaviour and tell me it take more then time,
Ir i request you how many time take to activated a sim card,
Please help me,
New jio no-[protected]br...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Sms Link World
3
(23)
Paytronic Network
3.7
(27)
Atel Services
1.3
(12)