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Reliance Jio Infocomm Complaints & Reviews

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Last updated Jun 11, 2024
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Reliance Jio Infocomm reviews & complaints page 9

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Payment Fraud

Address:Reliance ofdice jai maharashtra road tata power residental colony borivali east mumbai maharashtra 400066, India
Website:Reliance jio infocomm

Sir my name is Gurdeep Singh I have got an call from vanshika Sharma about this job she had taken my interview for the post of store incharge. after selection she pitch on call to pay 850rupees for offer letter and I paid 850rupees in account no.[[protected]] IFSC code-idfb0021041 according to her for getting this job. After that she transferred my call to tara Kashyap she told me you have to pay 2100rupees security ammount for getting joining...
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Nagaraju Tella
from Hyderabad, Andhra Pradesh
Feb 2, 2023
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Amount deducted, recharge not processed, and refund not initiated

Address:Hyderabad

I recharged my Jio Fiber number +91-[protected] on 24th Jan 2023 at 8.18 AM from My Jio App through CRED UPI
The amount 824/- was deducted from my ICICI Account, but the recharge was not processed.
I waited for two hours, then recharged again with another mode of payment, and the recharge was successfully processed.
The refund amount is not processed.
Jio Transaction ID : JIO20TB00002DOG.
CRED Transaction...
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Anish1996
from Pune, Maharashtra
Jan 31, 2023
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Change of Unlimited 5g data policy Without any notice or heads up

Address:Pune

My jio plan is of 209/- inr
till today I was able to use unlimited 5g data in pune but suddenly jio changed its policy without even notifying me and I lost my 5g data called the company but they just hang up my call after listening my complaint Now i have had to recharge 61 ruppees on my plan which i want a refund of...
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prince777
from Lucknow, Uttar Pradesh
Jan 29, 2023
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Incoming calls and sms barred

Dear Sir I am user of jio number [protected] and due to not recharging it jio has blocked my incoming calls and SMS deliberately which is not as per government trai rules and the escalation department person Bilal is asking me to recharge it then only it will be activated which is wrong.

Kindly escalate it to their senior management or with TRAI and ask them to activate it THANK YOU...
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sandeepswain2
from Kolkata, West Bengal
Jan 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charge extra payment in bill

Address:Mumbai

I have charged extra 2000 with bill. I shocked they charged it for OTT subscription but I have not taken the paid services. They told bill generated can't help. Please help me...
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Priyanka8844
from Bengaluru, Karnataka
Jan 27, 2023
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Jio Fiber, refund and device pickup

I got Jio fiber connection but due to pathetic service and no response to complaints i went for disconnection. Its been more than a month I have been calling them for device pickup and refund, post multiple complaints no one working on it and giving me my money back...
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gautamrajjain
from Yarada, Andhra Pradesh
Jan 24, 2023
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Internet service closed over one week

Address:38 Shivalik Bunglowd

Dear Mr/Ms
My registered numbers are [protected].My internet services are not working since 17 January and booked the complaints and several follow up including escalation of the complaint. Till date no service person has visited.
Both your escalation department and customer support have been ineffective.
I got this connection in June paid for one one internet connection, however your person Hitesh (contact number +91...
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gautamrajjain
from Yarada, Andhra Pradesh
Jan 23, 2023
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No services to resolve internet services

Address:38 Shivalik Bunglowd

Jio installed cinnection of briadband at ny home - and created twi IDs but only one set uo box. The current ID does not belong to the set uo box. The internent connection got removed. After complain after complaint, it has not been restored for over 5 days. Service person is rescheduling it and customer services though understand the problem are helpless and not able to take action against the person installed tge connection nor on the service...
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KomalSingh54
Jan 22, 2023
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Not able to provide eSim

Sir/Mam

I am Komal Singh, Resident of Jaipur India, and currently living in London, United Kingdom.

I have raised a request for eSim via email, and they have asked for my passport immigration stamp and visa, and which are i have sent multiple times.
Still they are sending an email please send required documents three times.

They are not responding appropriately, and dont giving exact reason.br...
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Hemanth Nakshatri
Jan 22, 2023
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Wrong or incorrect 5G compatibility listing on Jio.com

The list of 5G capable devices mentioned in the Jio.com website is incorrect and not updated. Hence I'm not able to sign up for Jio welcome offer to use 5G. While the Airtel 5G works on the device, Jio says my device is a 4G device. Have verified that my phone supports all the 5G bands that Jio uses.

Devices testes;: Pixel 6, Pixel 7 Pro and few Oneplus devices....
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Vshlkhatri
from Powai, Maharashtra
Jan 21, 2023
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Haven't received welcome offer yet

I haven't received jio 5G welcome offer even after i have 5G enabled mobile and i am in 5G coverage area ( JAIPUR ). Totally pathetic as JIO is choosing people for 5G service. As everyone should be able to use 5G.
Mobile no. - [protected]...
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Balaji1611
Jan 19, 2023
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Refund related Jio Fiber Free Trial Deposit

Address:4th Cross, 19th Main, BTM second stage, Bangalore. 560076

Jio Fiber has offered one month free internet to customers to use their services and collected refundable deposit of 1500.
The connection was taken on Dec 1 2022 and it was closed on DEC 27 2022 and the device pick up was not scheduled. after so many follow ups and struggles. The device was picked up on 13.01.2023.
Now, I got a message says that Refund of 500 is initiated.
When I enquired about this to the customer...
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We had installed a Jio Fibre connection for our factory at Partapur, Meerut. Connection no.[protected] in the name of Krishna Cap Box Private Limited, A-10, Partapur Industrial Estate, Meerut - 250103. Since the time of installation 17th December 2022 we are not getting any speed inspite of paying them for 200mbps plan. They keep the matter pending although we have requested numerous times that we are a MSME and work is getting effected...
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deepakwadhwa
from Sri Ganganagar, Rajasthan
Jan 17, 2023
Jan 17, 2023
This thread was updated on Jan 17, 2023
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Internet is down from past 48 hours

Address:Jaipur, Rajasthan, India

The last 48 hours have seen internet outages, and customer service is struggling to keep up. They're responding to me in an automated manner. Wait for 24 hours, they say every day. I have to wait how many days?
Fix the issue by today or issue the refund.
I am fed up now....
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Tarif Aziz Shah
Jan 16, 2023
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I'm complaining about Reliance sms job

Address:Mumbai
Website:Reliance Jio Infocomm limited

I have shared my Aadhar card and my phone number to them . Please help me...
+1 photos
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benvin
Jan 16, 2023
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Jio Mobile recharge issue

My jio number +91 [protected] have done recharge from my google pay for 119 plan and 25rs 15rs recharged . Transaction was successful from google pay with transaction id[protected] january 16 2023 2:13am, [protected] january 14 2023 8:36am,[protected] january 16 2023 2:13am. but no recharge confirmation received from jio...
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testtesttest12345
Jan 13, 2023
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Network Slow

Address:test

Sub: Complaint About Poor Network Reception.

Dear Sir/Madam,

I have been a satisfied customer with jio for a long time. My mobile number is [protected] But I regret to inform you that nowadays, I am having difficulty in conversations due to poor network reception.

The handset’s network indicator shows full signal, but I cannot make a clear phone call. This unwanted obstruction is posing lots...
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Samuvel Chellathurai
from Kandukur, Telangana
Jan 12, 2023
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Recharged plan not yet activated

Sir/Madam,

i have recharged Reliance jio mobile number [protected] from the Royal Easy recharge app (Retailer - 1433) for rupees 209 on[protected] around 7 pm. Money has been debited from my Royal EASY recharge app. but the plan is not activated on the Jio number yet.Customer have not yet received the recharged plan. please activate the plan or provide the refund back to retailer account 14333. I have talked with Reliance Jio...
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indianuser123
Jan 10, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

JioFiber is blocking requests to raw.githubusercontent.com

I have JioFiber internet connection at home and am a Software Engineer

JioFiber is blocking requests to raw.githubusercontent.com which is a website owned by GitHub. GitHub is an important tool for all IT organisations

The same problem has also been faced by other people as discussed on social media site Reddit - https://www.reddit.com/r/india/comments/zd7ykr/jio_has_blocked_rawgithubusercont...br...
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Imraaslam786
Jan 10, 2023
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Duplicate Sim

I'm In Abroad Right now, Due to unavailable of jio network in UAE, my sim is managed by my family but they lost the sim. When I inquired Jio Customer Care they suggested a way by Filling CRF from and provide relevant documents and appoint a person to collect the sim

All the details provided time by time, every time they are asking for new document

That sim very needed to me, may be i will reach India. Only After...
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