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Reliance Jio Infocomm Complaints & Reviews

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Updated: Apr 7, 2026
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 8

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R
R ALANKRITA
Nov 8, 2023
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I had recharged my jio number [[protected]] for the 222 and 100 rs plan
on 2nd of Nov 2023. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. The net banking transaction id for the payment i showing successful. I am unable to make any outgoing calls in spite of recharging it well in advance. Please resolve immediately.

Repeating the details
Mobile no: [[protected]]
Date of recharge: 2nd of Nov 2023.
Mode of recharge: through cred app and hdfc netbanking
Amount of recharge: 222 and 100

transaction id: PU01330614GQZ46X3771
Order is: L60JGDZQ4LR

transaction id: PU013306NBVDONA8489
Order is: N2DDDGN4J0Q

Please reach me at [protected] or at [protected]@gmail.com
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    Shree Dhage
    Oct 29, 2023
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    Address: At Santoshnagar, Post waki Bk tal khed dist pune

    Dear Sir,
    I am customer of jio, using jio mobile sim card since many years.
    Jio offered me best internet speed and best network when they launched their jio telecome products.

    But since 4-5 month company charged same amount of recharges from customers but services not provided properly.
    Network quality become worst, call drop frequency very very high, also i am not able to do use my internet also.

    Due to company want to promote 5G technology they are intentionally providing bad services to 4G customer.

    Please consider my this complaint and help us to save our consumer right to get best services which we have paid for.

    Thanks
    Shrikant Dhage
    [protected]
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      A
      alokji
      Oct 28, 2023
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      Address: Many time share with cc.sorry

      [protected]. This is my jio number. I am complaing a issue about very slow internet and network issue fro the last 4 years. I am saying last 4 yers .but never problem solve.always customer care representative said please wait few days or few months.but never solve that problem. Where can I complain now ?? Here who will connect with me ?? Same person who is on cc calling ?? Problem can solve ? Or only jio cheat to customer ??
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        A
        Aakashsinha25
        Oct 26, 2023
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        Today i recharged my wrong number of jio of amount Rs. 2999. my correct number is ([protected]) but recharged on ([protected]). I complain at jio support but they are saying we cannot do anything.
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          P
          Pankaj Nagar
          from Vidisha, Madhya Pradesh
          Oct 19, 2023
          Oct 20, 2023
          This thread was updated on Oct 20, 2023
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          Address: Pankaj Nagar Near ladhesh mandir, choti Sabji mandi

          Jio Company Provided my Old Number [protected] to Other, but Recharging Message to us, I have Recharged Old Number by Mistake because of Jio Message in place of New Jio Mobile Number [protected], now unable to reversal it, what to Todo, can I have to go to consumer court against Company because of Messaging us even they provided Mobile Number to other
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            K
            Ketansonawane
            from Hyderabad, Andhra Pradesh
            Oct 12, 2023
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            Resolved

            Address: Mumbai

            Hi - I purchased an ISD pack for my travel to Greece. The accepted regions were Egypt and greece- despite that I was charged 10781 for international roaming - I raised a request but that request was closed without informing. Service request number SR00001RIO11
            Oct 12, 2023
            Complaint marked as Resolved 
            No effort was made my company to contact me - my complaint has not been resolved
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              K
              Kuldeep k chauhan
              Oct 1, 2023
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              Address: N 2/13, MOHAN GARDEN, UTTAM NAGAR,NEW DELHI-110059

              I have recharged jio number [protected] on 29 sepember 2023 but not activate
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                K
                Khadka Pankaj
                from Tezpur, Assam
                Oct 1, 2023
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                Address: Toripam LP School area, Village Toripam Post Bhangamandir Sonitpur Assam. 784112

                Dear sir/Madam,
                It is to inform you that, I Pankaj Khadka inhabitant of Village Toripam, P.O Bhangamandir 784112 Sonitpur Assam wants to draw your kind attention to my area to solve the network issue of very poor and slow connectivity of jio since the beginning. Here is a dense numbers o[censored]sers of jio. So many complaints were registered by the users but couldn't find any solution from the related service provider. Here Airtel has built a new tower to nearby village and so many users are intending to port to Airtel what is not a beneficial and good sign for reliance jio. I would like to humbly request you to please do a physical field visit to verify this issue and make a solution over this matter. Being honest otherwise I including other hundreds of jio users have to port to Airtel what is our compulsion and obligation. Hope to see changes shortly.
                Yours sincerely
                Pankaj Khadka
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  L
                  Laptop India Corporation
                  from Mumbai, Maharashtra
                  Sep 27, 2023
                  Jan 8, 2024
                  This thread was updated on Jan 8, 2024
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                  Jio mobile network issue / weak signal

                  Website: www.jio.com

                  Dear all @ JIO,
                  I have below 5 Numbers with our Staff
                  [protected]
                  [protected]
                  [protected]
                  [protected]
                  [protected]

                  All the numbers tend to have a year's recharge, we have a weak signal at our office and our all staff members need to go out of the office for each call, we are using wifi calling since we have one bar of signal available, but now our mobile do not catch one bar also.
                  br...
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                  D
                  devkamlesh
                  Sep 23, 2023
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                  Jio sim was deactivated after 3 years o[censored]sage suddenly without any prior notice.

                  There is no proper reason provided for same:

                  Sometime tells you didn't recharge for long time, that never have been case in last 3 years as I am constantly using.

                  Another time tells insufficient information was there then how it worked for 3 years ? And why suddenly insufficient information?

                  On August 20 got notification to reverify via myJio and that's was successful too.

                  My office work and all financial transactions are on hold now.

                  I am using sim from last 3 yrs and no issue till now

                  Now JioCare support telling me to visit Rajasthan fron pune to Rajasthan to activate sim

                  Why should I suffer due to mistakes of telecom?

                  My work is hampered due to mistake of telecom

                  Who will pay me for vacations and fare if I go get new sim?
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                    N
                    nirgh2001
                    from Kolkata, West Bengal
                    Sep 20, 2023
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                    Kindly revert by email only soon no calls.
                    Registered no [protected].
                    My jio fibre router and charger been collected on 2/9 as part of cancellation request yet no refund is issued it's delayed. Kindly take stringent action against jio fibre. JioFiber, as it gives you high-speed internet up to 1 Gbps with access to JioTV+ and other premium OTT apps. Apart from this, a JioFiber user gets access to Free HD landline calling, TV-to-TV video calling, Immersive gaming experience, JioSecurity, Home Networking, and many more features.
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      D
                      dhananjay2312
                      Sep 17, 2023
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                      Pole is fitted in wrong place

                      Hello,
                      A pole has been erected by reliance jio fiber in front of my plot, the pole is touching with my house wall and wires is entering in my house roof now. This was constructed without any permissions, i request you to relocate this pole as it hinders my construction plans by blocking the path for trucks and boring machines to go inside. Below are the relevant details. Request you to resolve this issue.
                      Name - Dhananjay br...
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                      S
                      SafiyaS
                      Sep 16, 2023
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                      Address: Payannur, kerala 670309

                      We bought jio fiber connection, which we have been informed that the plan is unlimited. We paid for 3 months plan which mentions in the jio fiber application that it is unlimited every where it is said that it is unlimited. Now that the service is disconnected and when called the customer care they say our plan has 3300 data limit. It feels like cheated. Scammed their customers with the fake plan. I have attached a picture for proof
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        H
                        hk@12345
                        from kanpur, Uttar Pradesh
                        Sep 13, 2023
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                        Jio fibre refund

                        Address: kanpur Uttar Pradesh
                        Website: jio.com

                        My refund says a 14 days to proceed a refund in my account but receive any refund about the amount and I know I cannot call any customer care number because your calling system is only prefer to a invite jio fiber, not customer support my service ID is[protected]

                        I am many time mail for jio but not respond anytime what time you should not pay my money I am completing all process and update my bank detail also and this time...
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                        A
                        Arnab2023
                        from Hyderabad, Telangana
                        Sep 12, 2023
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                        Address: hyderabad

                        I want my family to port out from jio, when I sent message from every number of my family which was connected with me as I had taken family plan in JIO postpaid. For port out to 1900, 1901 sent me a message, i.e., UPC cant generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance. When I call to jio regarding this they disconnect the call or hold me or play with me like
                        "I am transferring your call, then another person connect with and then he asked me the query and then he said the same, and continue like that, then disconnect my call.

                        TELL ME WHAT SHOULD I DO FOR UPC CODE. HOPE FOR QUICK RESOLUTION AS SOME EMERGENCY.
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          V
                          Vivekanand Tonde
                          Sep 12, 2023
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                          Address: At post Khechare, Tal Mulshi, District Pune

                          We want to inform you that the population of our village is around 3000 but no company's network reaches our village. Initially jio network was reaching, but now it is not reaching. You should note this and solve the network problem as soon as possible. We have also arranged for you to erect a tower. Contact if need any help. [protected]
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            S
                            singhharsh
                            Sep 9, 2023
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                            Address: 9th Floor , Maker Chamber IV, Nariman Point , Mumbai-400021, Maharashtra

                            I have been using jio fiber from 2019 but recently from past several month i have been facing no internet issue. Each time i complained about it the company's engineer come and repair it but the problem once again arises after 20-25 days.
                            Date of incident :09/09/2023
                            Time of incident: 3:50PM
                            My Jio Fiber no: +91-[protected]
                            Connection name: PUSHPA DEBI SINGH
                            Registered mobile no, : [protected]
                            I recharge for 30 days but due to this problem i am only able to use the internet for 28-29 days. I need compensation for the loss i have suffered every month because of this problem and if possible a Permanent solution
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              A
                              ayushchatter
                              from Kolkata, West Bengal
                              Sep 8, 2023
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                              Complaint about Slow Internet Speed and Frequent Outages

                              Dear Jio Infocom Customer Support,

                              I am writing to express my frustration regarding the quality of service I have been experiencing with my Jio Infocom internet connection in my area. It has come to my attention that there are a significant number of customers in my vicinity who are facing extremely slow internet speeds, often as low as 50-80 kbps. Furthermore, there have been numerous instances where the internet is completely...
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                              M
                              Memeenakshiiiiiiii
                              from Amritsar, Punjab
                              Sep 6, 2023
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                              I have done recharge from my google pay for 239 plan. Transaction was successful from google pay with transaction i'd but no recharge confirmation received from jio. Attaching screenshot for your perusal.

                              How can i get my refund?
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                A
                                Amarnathk54
                                Sep 5, 2023
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                                Dear sir,
                                i am writing to request a refund or transfer for an incorrect mobile recharge that i made on 23/08/2023.

                                I accidentally recharged the wrong mobile number [protected] and would like to request a refund or transfer for my mobile no [protected] for the amount of rs 2999.00. The transaction id for this recharge is apay[protected] and reference no:br0009u27j59.

                                I have requested too many attempets with jio customer service there is no access with them and even i tried to call the person i have rechared but his mobile was switched off.

                                Kindly consider my request and do needful
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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