Reliance Jio Infocomm
Reliance Jio Infocomm Ltd.
Customer satisfaction rating: 5%
Submit a Complaint
5772
COMPLAINTS
ADVERTISEMENT

Reliance Jio Infocomm Customer Care

Website:
TwitterFacebookYoutube
Address
Jio Office, 33, Manak Chowk Main Rd, Manak Chowk
Ratlam
Ratlam District
Madhya Pradesh
India - 457001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1119
down
421

Phone:
Phone:
up
933
down
389

Additional info
Stores

Digital Xpress Mini - TC23 RCP, Navi Mumbai
Digital Xpress Mini, TC 23, Phase 4, Ground Floor, Reliance Corporate Park, Ghansoli, Navi Mumbai 400701, Maharashtra
+91 22 4478 9093

Digital Xpress Mini - Koperkhairane, Navi Mumbai
Digital Xpress Mini, Shop No. 3, Shubham Palace, Vashi Road, Opposite Vodafone Gallery, Koperkairane, Navi Mumbai 400709, Maharashtra
+91 22 2754 1145

Digital Xpress Mini - Sector 9, Airoli, Navi Mumbai
Digital Xpress Mini, Shop No. 4, Maruti Highway Co-op Society, Plot No. A 2/1, Sector 9, Airoli, Navi Mumbai 400708, Maharashtra
+91 22 6564 1222

Digital Xpress Mini - Sector 17, Vashi, Navi Mumbai
Digital Xpress mini, Shop No. 8 Anand Sagar, Sector 17, Vashi, Navi Mumbai 400703, Maharashtra
+91 22 2780 1118

Reliance Digital - Vashi, Navi Mumbai
Reliance Digital, Maithili Sygnate, Next To BSEL Tech Park, Opp. Vashi Railway Station, Navi Mumbai 400705, Maharashtra
+91 22 6795 7470
+91 22 6795 8280

View More Information...

Submit a Complaint
Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
Read more
5%
Complaints
5772
Pending
0
Resolved
297
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

Reliance Jio Infocomm Complaints & Reviews

Sort by:
Report
Copy

They not show any kind of respect.
They behave like local boys.
Jun 22, 2021

Complaint Status

Reliance Jio Infocomm customer support has been notified about the posted complaint.
Add a comment
Helpful
Share

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Sended message to 1900 for UPC but it replies that your request for UPC has been delayed than says request for your mobile...
    Helpful
    Share
    With due respect, I, VAISAK K G, residing permanently in Kerala, like to portray the above mentioned scenario.
    I want...
    Helpful
    Share
    Dear Sir,

    I complained many time since 1.5years in jio customer care but still they did not solve the problems....
    Helpful
    Share
    My issue hasn't been resolved and I have been mentally harassed by the misconduct of the ENTIRE JioFiber team involved in...
    Helpful
    Share
    Yesterday i was request to my jio number port to Other company but i am not able to send message to 1900 because of insufficent...
    Helpful +1
    Share
    I have tried so many times, to port my number from my jio
    It shows, Your request for UPC has been delayed.Please wait...
    Helpful
    Share
    Report
    Copy

    I am getting the following message from Jio in connection with mnp.

    Your request for upc has been delayed. Please wait while your request is being processed.

    Request for upc for your mobile no. [protected] could not be processed. Please retry after some time.
    Jun 21, 2021

    Complaint Status

    Reliance Jio Infocomm customer support has been notified about the posted complaint.
    Add a comment
    Helpful
    Share

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      So I have a Airtel sim but due to some network issues I have port my no. From airtel prepaid to jio postpaid on 12/11/2020...
      Helpful +1
      Share
      I am having 4 different jio connections in my house for all of the four till last to last week everything was working fine...
      Helpful
      Share
      Dear jio team . Iam praful ANIL kumar and i trying to reacharge my phone sim card using paytm and transaction is processed...
      Helpful +1
      Share
      Utter harrassment on chasing refund o[censored]ninstallation for jio fibre. Details provided as below:

      1. Address:brahmani...
      Helpful
      Share
      My mobile no.[protected] I am not receiving sms and otps from any of sectors. I have already complained in customer service...
      Helpful
      Share
      Report
      Copy

      I wanted to port my long standing Vodafone number to Jio and initiated the process through the Jio app. I immediately received the porting details along with a Jio representative visiting my house the very next day to help with the process. After sharing all the details he asked me to make the payment via upi since cash was not accepted. I used Amazon pay to transfer Rs.654 to Jio but the same didn't reflect in the app used by the representative. When I showed him that the money has been debited from my account he called his higher up and told me since the process failed I will get refund of my money within 7 working days. It's been 10 days since but I am yet to get a refund.
      Jun 15, 2021

      Complaint Status

      Reliance Jio Infocomm customer support has been notified about the posted complaint.
      Add a comment
      Helpful
      Share

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        Hi in my area whenever electricity goes jio network also gone and we are facing this issue often fr last couple of months....
        Helpful
        Share
        Respected sir/madam,
        I am ... (Jio Router Customer mob no. [protected]). I have made two recharges through the My Jio...
        Helpful
        Share
        I bought a JIO fiber connection order no is NO0000HGTCZL on the booking day they charged me twice 1500 and 1500 for booking...
        Helpful
        Share
        I did recharge on my Jio's number of rupees 555/- on 10th of June 2021 at 8:39AM. Amount got deducted from my bank and bank...
        Helpful +1
        Share
        Report
        Copy

        Dear team,

        i have port my number from AIRTEL to JIO before four day, and my old airtel number deactivated but JIO number is not activated still.

        My ported number is :-[protected]
        Jun 10, 2021

        Complaint Status

        Reliance Jio Infocomm customer support has been notified about the posted complaint.
        Add a comment
        Helpful
        Share

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          I have opted for a JioFiber Connection and post that a Reliance Jio Representative has visited on 08/06/2021 and I have made...
          Helpful
          Share
          ADVERTISEMENT