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Reliance Jio Infocomm Complaints & Reviews

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Updated: Oct 8, 2026
Complaints 6670
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 8

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B
Bely
Mar 1, 2020
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4g internet speed is very slow

Address: Ranchi, Jharkhand

Sir/ma'm
We people are getting run internet on Jio at Kanta toli Ranchi Jharkhand-834001.
But from past 14-15 days we are getting very poor internet speed slow even than 2G. We have complaint regarding this so many times to jio but they always reply "we are working towards this" and making fool to us.
Because of this our validity is getting waste and so money as well.
My mob. no. is [protected]. They
are...
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D
Dev singh14072271
from Noida, Uttar Pradesh
Jan 31, 2020
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jio set top box is not working

Address: Wz 406 plot no 53 janak park Hari nagar Gali no 4, 110064

I had purchased the jio setop box the first month is used it my experience was fine but the second month when i recharged it it stopped working the day i recharged the channel like sony jiotv+ were not working and demanding premium subscription which was earlier not demanded so i want jio to resolve this problem i had earlier approached your costumer care executive with great expectations they promised a early solution within 24 hours but...
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R
Roree
from Noida, Uttar Pradesh
Dec 17, 2019
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third class services and customer care

They are fooling customer by selling 4g services at 2g speed 0.2 mbps to 0.3 mbps is what I am getting on name of 4g where TRAI has set minimum 1 mbps for 4g and their customer care and even appellate denied to register the complaint of poor data speed despite several communications jio seems simply waste of money and time...
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C
Coolguy_12dec
from Kanpur, Uttar Pradesh
Dec 12, 2019
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reliance jio sms work

Hi,

I have applied for jio sms job through ‘http://www.jioreliancesmsjob.com/ & http://digitalindiagov.co.in/job/ “. Job description as below
Sms job details

Jio reliance is a telecom company that periodically maintains some changes and some consistency in its offers. To promote it, jio is offering a job under reliance digital india, for which no examination or interview is taken., you can do the job...
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29 other people found this review helpful
29 found this helpful
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V
Vivek Ghuge
from Mumbai, Maharashtra
Dec 1, 2019
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data gets completed exhausted without using that much

My internet data got exhausted without using that much.. It’s 2gb data and got exhausted just like that without using. This is happening for the 4th-5th time. And when i call jio customer care, all they do is talk about a video about how to manage data, which not at all solves the problem. I keep calling them and everyone of them say the same thing. They also tell to see the statement as to check where was the data used, but when i check...
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1 other people found this review helpful
1 found this helpful
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S
Saurav_P
from Delhi, Delhi
Nov 13, 2019
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fraudulent submission of otp for hdbfs by jio employee

Address: 1484/D, Sant Nagar Main Rd, Multani Mohalla, Rani Bagh, Pitam Pura, Delhi, 110034, New Delhi, Delhi, 110034

My data has been revealed to another company (Hdbfs) by a jio employee without my permission.

Recently i lost my jio sim card, so for replacement i went to my nearest jio store on sunday (10th nov 2019) evening. I verified my identity and got a jio sim card. It did not activate. So i went to the same store today (12th nov 2019) and there was a gentleman and a lady who i talked to. They checked the status and said my sim card...
+1 videos
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3 other people found this review helpful
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P
prakash karath
Oct 31, 2019
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refund of security deposit for jio fiber broadband

Address: 600100

Dear team,

Hope you are doing good. This is regarding refund of my jio security deposit which i paid at the time of taking my jio fiber connection.

Jio fiber service id[protected] linked to registered mobile number +[protected].
I have cancelled my connection on the month of september 2019 and i returned the device in very good working condition on 18-september-2019. Jio promised me i will get the...
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3 other people found this review helpful
3 found this helpful
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A
amlansany
from Mumbai, Maharashtra
Sep 24, 2019
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recharge done from google pay but no confirmation from jio

Address: Darjeeling, West Bengal, 734005

I have done recharge from my google pay for 399 plan. Amount deducted 349 after applying rs 50 discount coupon. Transaction was successful from google pay with transaction i'd but no recharge confirmation received from jio. Attaching screenshot for your perusal.

How can i get my refund?

Transaction date and time - 29.09.2019 9.28pm

Upi transaction id[protected]
To - reliance jio infocommbr...
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36 other people found this review helpful
36 found this helpful
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C
C D Sharma
from Mumbai, Maharashtra
Jul 28, 2019
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connectivity issue and call drop issue and voice disconnect issue and slow speed of network

Address: New Delhi, New Delhi, Delhi

For the last several days i am facing call drop, connectivity issues, slow network speed, voice problem, after few seconds voice disconnect on mobile. No body is bothered to resolve the issue despite of sending mail. Your complaint no 198 is useless and not working. Now i am going to file complaint on trai and consumer form for poor services of your company....
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S
SUHAIL RAHITH
from Mumbai, Maharashtra
Jul 22, 2019
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outgoing calls not working.after the recharge

Address: banglore

I have done my jio recharge of 399rs.but after 20days my jio no outgoing service got blocked.i have recieved a msg tht im misusing jio and im making high no of calls.but my concern is what is the meaning for unlimited.they should inform before the recharge.that is called limited.so now my jio is not working for outgoing calls.i called jio helpline no.but no response my call got dropped i tried more than 4times.i want to reslove the problem.i...
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A
abhishek121@
from Bengaluru, Karnataka
Jun 19, 2019
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balance is deducted but recharge is not done payment done, recharge unsuccessful

Address: Ranchi, Jharkhand, 834008

I have done the recharge for Jio number though my JIO UPI Phone Pay money has been deducted from my bank account but recharge is not been yet. Refund my money.

I have recharged Rs 399 via recharge Jio online App. I have used UPI as payment mode. The payment was successful to [protected]@icici for Rs.349 but no recharge was done.

So please refund my money or recharge my jio number
Transaction no. ICIe3b6d9b731ee40afa68d3fb[protected]br...
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J
Jagtar111
from Delhi, Delhi
Apr 29, 2019
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jio data exhausted without usage

Address: New Delhi, Delhi, 110018

Hi, i am a new jio user. Few days back i ported my number to jio. My complaint is that jio has exhausted the 1.5 gb of my data without usage. First i got message that 50% data has consumed in your account and after sometime i got message that 100% data got exhausted. When i had word with customer care they started teaching me that we will send you link from where you can learn how to manage data. And also link from where i can check usage......
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3 other people found this review helpful
3 found this helpful
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M
M P Balamurugan
from Madurai, Tamil Nadu
Apr 2, 2019
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pole in front of my house

Address: MANICKAVASAGAR STREET, SATHASIVANAGAR, Madurai, Tamil Nadu, 625020

I am residing at Manickavasagar street, Sathasivanagar, Madurai. JIo has put a pole for their cable in front of my house without my permission. This causes disruption for my house modification. I request you to kindly arrange to register my complaint with JIO and arrange remove the same immediately....
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11 other people found this review helpful
11 found this helpful
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K
Kamblesachin
Mar 6, 2019
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my jio store at mulund west m g road

Address: My jio store M G Road Mulund west, Mumbai City, Maharashtra, 400080

Dear All,
Today I visited to my jio store at mulund West m g Road bring to my concern but not seen any help from them. The person over work their(Samsung brand staff) he was very rude and doing unprofessional behaviour with me and one old man.store incharge Mr. AMAN Singh also chair up with them only. If I talk about service is cost zero. Samsung brand staff start shouting very rudely with me in front of incharge.he is not aware about...
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A
Abhi1212@
Mar 2, 2019
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no network signal in my village

Address: 577547

I'm complaining about weak network connection in my village.in my village very tough to get network signal, we are climbing hills, trees to get network connection. Some times we are getting the signal outside of our homes that only 2g signals even that also not connecting properly, voice breaking, signal drops like this we are facing so much problem. If some one gone to hospital to neighbor city its very critical to get his status. So please...
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53 other people found this review helpful
53 found this helpful
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K
kangkan baruah
from Hojai, Assam
Jan 19, 2019
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my job offer

Address: Kamrup Metropolitan, Assam, 781125
Website: Quicker. Com

Dera friends,
Plzz check these once..
Some fraud people are;anshika shukla:deepti :himanshu. This are the information of these farud people. And now i give the account details and which the people gave them money for this job.
Name:mr pranabh
Bank:punjab national bank
Account :[protected]
Iscf:punb0105100
Gmail :verify. [protected]@gmail.com...
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S
Saaransh Kulshrestha
from Bengaluru, Karnataka
Jan 13, 2019
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no network and internet & poor response from customer support

Address: Bangalore, Karnataka

I ported my sim from airtel to jio and paid for the package. Since day 1, i am having trouble, as most of the time there is 0 network and no internet. I am not able to make a single call not recieve a single call since i took this sim. I have complained several times & raised my concerns multiple times but no steps have been taken to resolve my issue....
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M
Melroy Sequeira
from Tirunelveli, Tamil Nadu
Dec 20, 2018
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recharge failed but amount is deducted from my bank account.

Address: 575002

349 amount is deducted from my bank account, as i chose to pay through upi payment method for jio recharge of mobile number [protected]. The transaction was failed and didn't recharge but the amount 349 has been deducted andd it has been received by [protected]@icici. Pleqse refund my amount

Transaction details:
From: melroy stebart sequeira ([protected]@oksbi)
Issuer bank: state bank of india

To:...
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J
Jegan A.C.
from Chennai, Tamil Nadu
Nov 28, 2018
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rude behaviour of employee

Address: Tiruchirappalli, Tamil Nadu, 620017

I had raised a porting request to Jio. When i went to Thillainagar branch of Jio at Trichy, I was asked to show the porting code which I did. Then i was asked to show the Aadhaar original. When i showed the copy of Aadhaar, the Jio employee was citing lame excuses saying the bar code will not get scanned and demanded original Aadhaar. I told I have original Voterid when CH can be used for their verification. The Jio employee halfheartedly...
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L
Lib
from Bengaluru, Karnataka
Nov 25, 2018
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network signal problem. no signal

Address: 691532
Website: Jio

I am an active jio customer. But Now I'm feeling sad about choosing jio. I had a network problem. I have complainted it many times. But I'm not satisfied. They have said me to wait for 180 days. It's pretty long. Their service is very bad. I didn't getting a single bar in the signal.Who will give me the compensation. They are making me angry. This is a serious problem. Or I need compensation for my loss. It's happening since 1 year. They...
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