Reliance Jio Infocomm
Reliance Jio Infocomm Ltd.
Customer satisfaction rating: 5%
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5830
COMPLAINTS
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Reliance Jio Infocomm Customer Care

Website:
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Address
Jio Office, 33, Manak Chowk Main Rd, Manak Chowk
Ratlam
Ratlam District
Madhya Pradesh
India - 457001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1119
down
422

Phone:
Phone:
up
936
down
390

Additional info
Stores

Digital Xpress Mini - TC23 RCP, Navi Mumbai
Digital Xpress Mini, TC 23, Phase 4, Ground Floor, Reliance Corporate Park, Ghansoli, Navi Mumbai 400701, Maharashtra
+91 22 4478 9093

Digital Xpress Mini - Koperkhairane, Navi Mumbai
Digital Xpress Mini, Shop No. 3, Shubham Palace, Vashi Road, Opposite Vodafone Gallery, Koperkairane, Navi Mumbai 400709, Maharashtra
+91 22 2754 1145

Digital Xpress Mini - Sector 9, Airoli, Navi Mumbai
Digital Xpress Mini, Shop No. 4, Maruti Highway Co-op Society, Plot No. A 2/1, Sector 9, Airoli, Navi Mumbai 400708, Maharashtra
+91 22 6564 1222

Digital Xpress Mini - Sector 17, Vashi, Navi Mumbai
Digital Xpress mini, Shop No. 8 Anand Sagar, Sector 17, Vashi, Navi Mumbai 400703, Maharashtra
+91 22 2780 1118

Reliance Digital - Vashi, Navi Mumbai
Reliance Digital, Maithili Sygnate, Next To BSEL Tech Park, Opp. Vashi Railway Station, Navi Mumbai 400705, Maharashtra
+91 22 6795 7470
+91 22 6795 8280

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
Read more
5%
Complaints
5830
Pending
0
Resolved
304
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

Reliance Jio Infocomm Complaints & Reviews

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Dear Sir/Madam,

I cancelled my Jio fiber connection on the 17th July 2021. Their people came to my house to...
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I have a query regarding the subjected service ID.
I had requested an uninstallation of my JioFibre...
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We have three Jio numbers in my home in Vyttila, Ernakulam. But no range inside home in any of the room and very feeble range outside room. Kindly resolve the issue. Pin-682019.
Sep 03, 2021

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    I have not received jio fiber refund amount from last 2months.
    I have returned instrument on 2nd July.I have not received amount.
    Jio fiber no.[protected]
    Please resolve my issue.

    M.s.v.sumanth
    [protected]
    Sep 02, 2021

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      I have recharged jio sim for Rs 149 24days Plan through google pay. Money has been deducted from my account. The payment was...
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      I recharged Rs. 555/- in my jio phone no. [protected] on 23/06/2021 at 10: 00 pm through my jio app and used sbi netbanking...
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      [Resolved]

      Reliance jio Infocomm ltd
      SC no.[protected]
      Address: sf no.181/2F,
      Kandapatti village
      Maruthamputhur post,
      Alankulam Taluk,
      Tenkasi Dist-627851.
      Complaint - low voltage issue this tower and full village& need new transformer in this village
      Sep 2, 2021
      Complaint marked as Resolved 
      Not required
      Sep 02, 2021

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        I am recharged my jio mo no. [protected] at 9 am today with Rs 149. But till at evening 8 pm my phone is not recharged. Please recharged hurrily, otherwise I will go to consumer court for Rs 149 plan.
        Sep 01, 2021

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          I would like to inform you that I am Abdul Shamad and my Jio number is [protected]. I have paid 199 rs. for internet on 30/08/2021...
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          I have made payment for jio recharge through Google pay for Rs 555
          Amount have been debited but recharge is not done
          I request for refund of money
          Aug 31, 2021

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            Pathetic service by Jio!
            Complete misrepresentation of facts
            My Jio postpaid number was cancelled by Jio on...
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            Sar
            Maine 30/8/2021 ko 249 ka recharge [protected] is galat number par recharge ho gaya sir meri paisa wapas kare...
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            Please Return the Money of Recharge Unsuccessful...
            Aug 31, 2021

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              Hello,

              I have recharged a wrong number [[protected]] instead of the right number [[protected]] via Amazon, reference number is [[protected]].

              I have recharged the ₹599 pack. Kindly cancel the aforesaid recharge so that i could recharge once again the right number.
              Alternatively, if you could just transfer the benefits of recharge to my number as well, i will be highly obliged.

              Thanking you in anticipation,
              Rahul Choudhary
              Aug 31, 2021

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                Dear sir/madam my jio number is [protected] name haribhau im issue slow internet connection im not use you tube, Instagram and etc please improve your internet speed and coverage address Shirapur, daund, pune, maharashtra, 413801
                Aug 30, 2021

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                  I am jio consumer from jio started last 7 days its speed is too bad in my locality, in my house their is very duel downloading...
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                  [Resolved]

                  I done recharge of 598 on 27th august 2021 transaction is successful... amount got deducted but jio app not showing this recharge ...transaction reference number[protected]
                  Aug 29, 2021
                  Complaint marked as Resolved 
                  Aug 28, 2021

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                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                    By mistake I chose a wrong plan and recharged for an amount of 1299, which is not yet activated. In order to cancel the same...
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                    I have discontinued my gigafiber service and applied for the refund but due to mismatch in the bank details refund got cancelled...
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                    These people are so mean i am calling regularly to their executive and they don't want to move an inch they want me to travel 10 km and submit the box and fiber
                    Aug 25, 2021

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