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Reliance Jio Infocomm Complaints & Reviews

www.jio.com
1
Updated: Aug 16, 2026
Complaints 6663
Resolved
371
Unresolved
6292
Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 5

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J
JILANEESHAIKH
May 31, 2023
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Payment done but recharge not done.

Dear Sir/Madam,

I had recharge my jio sim by using site jio.com.
In Jio.com after visit on site login require.
I have login by my jio number [protected] and OTP.
My existing plan was expired so i chosen 1 year plan having amount 2999/-.
After selection of plan i proceed for payment
(Tranaction ID T23001121834361540834976).
But when payment done i didn't received any recharge notification.br...
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H
Hrithikmani
from Hyderabad, Telangana
May 3, 2023
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Jio international roaming refund

Hi, I am currently in USA for a trip. I wanted to login into one of my UPI accounts . I have recharged jio International roaming package which is rupees 575 in order to get the roaming benifits. After the recharge i inserted the sim but didn't get any signal. I am currently in texas, Dallas. i get a strong At and t signal here which is by the way jio usa partner. If i contacted the customer care, the executives said that the sim is damaged...
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+91-8595639613
May 1, 2023
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My sim number allotted to other person

Address: India

Hello, I am international student and i am a jio user . Because I am studying in Philippines my sim have network issues here but still got bank otp and many more things . Day before yesterday, without my permission my jio number is allotted to someone else . Now he/ she got all my access. Please help me to retrieve my phone number ....
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A
Asrvj
Apr 13, 2023
Resolved
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Resolved

Complaint regarding giving work from home jobs but asking money 2100 to pay

Address: Bandra kurla complex mumbai

I Abhishek applied online for this company for work from home but the company is asking me to give 2100 as a starting money charge. I think no company charge fess and give fees plzz look into these matter. Plzz tell me details of the company is this fake or real because it is taking name of reputed company jio and taking money...
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P
pradeep avyay
Feb 17, 2023
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Jio fibre pole erection

A ploe has been erected infront of my house in Sriram nagar colony, Kondapur, Hyderabad. It is blocking my parking space due to which there is high congestion of cars in the area. Kindly displace the pole to appropriate location so that it does not block my parking space....
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S
Sanndeep Minhas
Jan 4, 2023
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NOt able to receive SMS

Hi Team, I converted my jio physical sim to esim([protected]) on 2nd of Jan and i am not able to receive any SMS since then i got a confirmation email(attaching copy below) on the 3rd Jan 11 pm that sms service has been restored but still not working on my number plz look into this matter.

(Device Samsung galaxy s22 )

Dear Customer,

SMS service for your Jio Number [protected] has been restored....
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P
PraneshRott
from Chennai, Tamil Nadu
Nov 8, 2022
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Jio Disney + hotstar subscription not visible

I had recharge my mobile no. for annual of Rs. 2599/- before expire of my existing plan. That annual plan includes Jio services as well as Disney + Hotstar subscription. now my exiting plan expired and recharged plan activated but that not showing Disney + Hotstar membership.
I already complaint registered to jio team but they said that
"It is sad to know that you are unable to view your Disney+ Hotstar subscription. We regret...
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P
Poosaimani
from New Delhi, Delhi
Nov 1, 2022
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Amount debited but recharge not done

Address: West street, vathalpatti, nadakottai, nilakottai 624220
Website: Gpay

On 27/oct/2022 08.37pm recharge my jio number Rs. 239 using Gpay. Amount debited from my account but recharge not done. Lot of mail sent to gpay and Equitas bank and jio customer care. No proper response and still now problem not resolved.

Equitas bank said below
We wish to reiterate you that UPI transaction reference #[protected] was successful and credited to the beneficiary account on 27.10.2022. Kindly find the...
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P
Pankaj173
from Mumbai, Maharashtra
Oct 24, 2022
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Fnf, Experience certificate

Address: Metro bazaar 2nd floor Agartala Tripura

The company is having a ess portal through which all can fill the details and get the full and final payment relieving letter form16 etc but they have close my domain mail id.I have just kept my personal mail id on some important mails.And even they are not entertating any response from any personal mail id.I have mailed the admin team to resolve but no response from any end to my area head hr also.....
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A
Arun Manoharan 1
from Delhi, Delhi
Oct 4, 2022
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Jio fiber device return, refund issue and delay on response

Since one month, no one has come to pickup my jio fiber device and still am not getting refund rs. 2300 approx. from jio. If I call jio customer care, they asked me to avilable in home, if I am available in home also no has to come and pickup the device.
Sale personal, without informing me he has it installed the postpaid connection, that is the first problem. After that he is not picking my call.
Customer care also escalated...
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A
armrec
from Rampurhat, West Bengal
Sep 9, 2022
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JIO Pos lite Wallet top-up not added

Address: rampurhat

Load my jio pos lite wallet RS 5000 via credit card, my money debited but not loaded my wallet, also my recharge system is block, and any place to consult for this problem on jio platform no one customer care number, company site number [protected], 199, 1991, 198 this number only system recorded ... no one Executive hear. Please solve, my jio pos lite number [protected]...
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M
mirza furqhan
from Parbhani, Maharashtra
Aug 22, 2022
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I m complain regarding to jio tower installation

Address: gulzar colony, dhar road parbhani(431401)

Hi sir
my name is mirza furqhan baig and my adress is gulzar colony near gulzar maasjid parbhani, i have complain regarding to installation jio tower in front of my house.here already have one airtel tower.and here is no network issue and all, i already facing some health issues here my conoly people are opposed to install again one tower in my area so req to relocate this tower to my area
thank you
mirza furqhan baigbr...
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M
modhu070809
from Delhi, Delhi
Jul 28, 2022
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Unable to return jio fiber router

Address: 9, Walchand Hirachand Marg, Indira Docks, Ballard Estate, Fort, Mumbai, Maharashtra 400001

The issue is that I am facing difficulty in returning my jio fibre router.

The agents of Jio refuse to pickup the router that i had requested on 7th July, 2022.

The problem is that I have relocated within Delhi this July first week ( Uttam Nagar West) .
I was residing earlier in Malviya Nagar New Delhi.

I wanted to shift my jio fibre connection from Malviya Nagar to Uttam Nagar West but...
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D
Dr Rajeswari Kasturi
Jul 18, 2022
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Billing address correction

Address: Delhi

I have taken jio sim post paid connection thru home delivery using my aadhhar details on May 26 2022, the billling address is completely different from my aadhaar address and even after several requests to [protected]@jio.com the address update has not happened, I have also made several calls to the 199 number and one of the advisors raised a service request for cancellation of number without my consent with reason 'no network' and my services are...
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P
Peech
Jun 19, 2022
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Recharge confirmation but still can't make calls

I recharged my jio for ₹555 before my plan even ended, i can use data but i can't make any calls. They tell me that I need to recharge for that but I already have. Please help....
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I
[email protected]
Jun 10, 2022
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Rummy nabob helpline

Address: Alwer
Website: Rummy nabob helpline

Dear rummy Nabob team my account temporarily blocked feroj please unblock my rummy nobob account, my ID 10682408...
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108 found this helpful
11 Comments
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chinmayakumarsahoo
from Noida, Uttar Pradesh
May 12, 2022
Resolved
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Jio fiber installation not done even after completing payment

Address: f3, Sector 8, NOida

I have registered for my jio fibernet account and paid for the installation a very long time ago(on[protected] and no one has come yet for installation.This is the worst service i have ever seen. The person who registered for my jio account never picks up my calls or gives a proper response.It’s been 5 days but no proper reply from the team.I even tried calling their manager who is worse than his team member he even spoke rudely to me...
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J
Jhumjhum14
from Kolkata, West Bengal
Mar 16, 2022
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Data consumed without using

For the past two days, I've noticed that my mobile data unnecessary got deducted. I turned off my mobile data and switched off my mobile at 12:18 am and finally on 10am. Without any surfing bigger data consumed app like instagram or facebook or YouTube, my data pack said that I've only 50% or less than left. I've called their care but they said that using Hotspot, watching YouTube or Facebook videos, my data got deducted. I've also emailed...
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L
Lipika C
Mar 7, 2022
Resolved
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Resolved

International roaming plan not working

Address: Naihati, West Bengal

I had taken international roaming plan of my Jio number [protected] by paying Rs.1102/- for 28 days to use my Indian number in Malaysia. But after recharge I am unable to connect network in Malaysian service provider MyMaxis or U-mobile. When I contacted Jio customer support, they did a lot of setting change like selecting 2G/3G preffered network in phone, switching off wifi calling in phone, manually selecting available network, switching...
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A
adstock
Feb 16, 2022
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JioFiber relocation not done for 18 days

Address: MUmbai
Website: www.jio.com

I requested for relocating my JioFiber connection on 29th January but it got rejected saying that I didn't upload one of the documents that they want but a rental agreement. I started the process of address change to be compatible with Jio request and obtained the document that Jio wanted. Please remember that I gave a similar document of my older place that I gave while taking a new connection as well but that time Jio didnt bother since...
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will jio team bother to respond?
AR
ArnabDasgupta

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