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Reliance Jio Infocomm Complaints & Reviews

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Updated: Jun 11, 2025
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 7

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K
krispykaustav123
Jun 30, 2023
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Jio Fiber Charges Installation for Reconection but Physically It Not Done

I have Jio-Fiber connection in my home few months ago, after that I am request to disconnected my fiber connection in customer care ant they disconnected my fiber connection and return back to there devices but cabile conection which is laying from ther joint box to my house which is intack. . Now I require a jiofiber conection farther i requested jio they told me that they i must pay for instalation charges again, though the cabile is not...
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A
Anilippb
from Kota, Uttar Pradesh
Jun 29, 2023
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Internet issues during power cut

I have been facing this issue for last two years. If there is a power cut in my area, jionet stops working as well as i am not able to browse a website or something....
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D
dsaumitra
from Digboi, Assam
Jun 26, 2023
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POLE Carrying JIO Fibre cables

The condition of one Pole Carrying Jio fiber cable to the JIO Tower is very precarious. It is at Maa Sarada Lane in Mission Para, Digboi, Assam, PIN-786171. The broken POLE is leaning toward a boundary wall which may fall at the minimum amount of wind in this monsoon session, with damage to the adjacent property or living being. Immediate replacement is required. This is also observed by the visiting State Electricity Dept Team yesterday....
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A
Asrt agencies
from Palakkad, Kerala
Jun 22, 2023
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Mobile recharging Not done after payment

Address: mumbai 222 Nariman point
Website: www.jio.com

I have paid a sum of 2879 for recharging [protected] 0n 4/3/2022 but not relfecting and mobile is not recharged till today 22/06/23 .I paid the sum of rs 2879 from [protected] sbi adb branch palakkad to reliance jio account ref No.IGANCWCZZ8 . I have made several complaints to [protected]@ jio.com and getting machine based reply.
Their customer care is completely machine based and useless and there is no customer care officer to answer our...
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V
Viral Sutariya
Jun 12, 2023
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Complaint against Jio Fiber for Misleading Advertising and Limited Data Plan

Website: www.jio.com/fiber

Dear Sir/Madam,
I am writing to file a formal complaint against Jio Fiber, a subsidiary of Reliance Jio Infocomm Limited, regarding their misleading advertising and the imposition of a limited data plan without proper disclosure. I have been a customer of Jio Fiber for one month, and I subscribed to their Unlimited Data @300 Mbps plan, expecting to receive unrestricted, high-speed internet service.
According to the advertisements...
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S
sgr28
from nagpur, Maharashtra
Jun 11, 2023
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Unauthorized wire infrastructure on weak wall on terrace

Address: reliance jio fiber nagpur
Website: www.jio.com/fiber

Unauthorized wire infrastructure setup on building wall which is not strong enough.
heavy long wires are screwed on wall which is not properly built (plaster not done).
Tree branches also keep falling on wire.
The wall will break down as there are few cracks already.
Request you to redirect the wires from somewhere else

my address
p.no.127, matruprakash, behind ram temple, swavalambi nagar,...
+1 photos
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L
Laxman Keshav
Jun 9, 2023
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Jio Pole removal request

Address: Karmanghat durga nagar colony. Road number 13 plot number 91

This is to bring to your notice that without any information/consent a Jio Fiber pole is erected near my house. There is a pole already at the opposite lane a transformer that eats up all the parking space and now the pole near entrance causes lot of disturbance. I personally visited Jio Center and asked them to remove the pole. There was no action taken till now. Hence I am raising a complaint in this forum to remove the pole if it didn’t...
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V
Vidhya80
Jun 9, 2023
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Issue with Choice number-online payment

On 08Jun2023, I used "jio.com" to select choice number for new SIM. Once I selected the phone number and made the payment via netbanking (ICICI), the screen neither showed me "Payment Successful" message nor displayed the New Number purchase details, rather showed the message that it encountered some problem. I went to My Orders and also Notifications to look for details, I could not find any details there. So I tried the same steps once...
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K
Kunal Bhanshali
Jun 5, 2023
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RE: Defective product / Does not work 2328 - Ticket No:685811118790

I had purchase online realme buds and after receiving the product, mapping with my son phone is not happening.

i had raised the product return process yesterday night and today i am receiving call from customer care dept and asking me to call customer care dept if realme. why ...

i had purchase product from jio and not realme please understand my problem...
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G
GovindarajRamasamy
Jun 1, 2023
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Jio SIM got deactivated

I was using JIO sim for internet purpose in JIOFI portable device. Recharged with data plan week ago (23/05/2023) also, but past few days it was not connecting, I was assuming signal issue. When I called customer care today, they mentioned that SIM is deactivated due to invalid proof document. I am using this number for past few years, and suddenly it got deactivated without inform/asking any information. I was spending so much to identify...
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J
JILANEESHAIKH
May 31, 2023
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Payment done but recharge not done.

Dear Sir/Madam,

I had recharge my jio sim by using site jio.com.
In Jio.com after visit on site login require.
I have login by my jio number [protected] and OTP.
My existing plan was expired so i chosen 1 year plan having amount 2999/-.
After selection of plan i proceed for payment
(Tranaction ID T23001121834361540834976).
But when payment done i didn't received any recharge notification.br...
+3 photos
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G
Gopizone
from Tambaram, Tamil Nadu
May 30, 2023
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Fiber net problem often & delay in service

I recently purchased a jio fiber account number [protected] and it goes down most often and no proper service from the company and now its down and they have given a slot for resolving the issue to 03 June 2023 that is very long....
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A
[email protected]
May 29, 2023
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Netflix Basic Subscription not received with Jio Postpaid 699 Plan

Despite opting for 699 plan I ha not received Netflix Basic Subscription .
I am having Netflix Mobile Subscription presently as per earlier Jio 399 Plan .After Plan Upgradation from 399 to 699 my Netflix Subscription has not been upgraded from Mobile to Basic .Therefore despte having 699 Plan on Jio Number [protected] I am not able to watch Netflix on TV .

I have attached screenshot of my plan along with subscription...
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A
[email protected]
May 29, 2023
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Netflix Subscription through Jio Postpaid 699 Plan

Despite Opting for Jio Postpaid 699 Plan I am not getting Jio Basic Subscription .I am getting only Netflix Mobile Subscription .
Therefore I am not able to watch Netflix on TV....
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V
vikrampaw257
May 24, 2023
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Network issue-Nadoli Tal patan Dist Satara

Address: A/P-NADOLI,TAL-PATAN,DIST-SATARA

Dear sir/Madam
i want to bring your attention regarding the network issues for jio Sim card in my native place A/P-NADOLI, TAL-PATAN, DIST-SATARA. We are facing the lack of network and need to go out from home or some particular places to make a call . Due to lack of network the internet and another social media call are not possible. as i am leaving abroad in dubai i am not able to reach my family during urgencies. Not able to make...
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S
Shivangi_maa
from Kolkata, West Bengal
May 22, 2023
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My mother's jio number has been allocated to someone else

Address: Jaigaon

My mother had a 2G jio phone which stopped working so we put the SIM in another 4G phone and since my area used to have no jio network, we didn't recharge it. Recently jio's network started in our area so I was planning to recharge my mother's number and convert it from 2G to 4G, but now I see that the number has been given to someone else....
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Q
Qwerty78
May 18, 2023
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Money not refund

I purchased jio fiber 100mbps plan on 21 april 2023. I want jio fiber prepaid but jio fiber Engineer give force fully jio fiber postpaid .on 22 april. i decided to disconnect of my jio fiber postpaid plan . All the device are taken from my home on 24 april and jio fiber Engineer say your money refund within 14 days .. but still money not refund 25 day has passed .....
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M
Mohsnigsnig
May 17, 2023
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Reliance Jio notifications sending for some other unknown numbers to my email

Website: www.jio.com

I've made several complaint to jio team regarding notifications and messages unknown numbers sent to my email id which are no way related to me or my jio account. They also sent me apologize and assurance of no such things will happen now onwards. But still notifications for that unknown number coming from the jio team to my email id. Reference no; SR00001JDD7T.
Every time I emailed them here is the response and nothing happens.br...
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L
LakshmiTam
May 17, 2023
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Wrongly Recharged to another jio number

I have done wrong recharge on [protected](jio) instead of another jio number. I have done recharge of 667rs via phonepe . And the payment was successful. I have done recharge on 16/05/2023, operator ref id BR0009EGIDVT. My another number is [protected](jio). Please reverse this recharge to [protected]
My number is prepaid.
Pls do the necessary as soon as posible...
+1 photos
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A
Aditya maurya
May 16, 2023
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I am complaining about job offer but money transfer fraud

Address: Reliance corporate park no 8A wing 5 TTC industrial area, Thane Belapur road Ghansoli Navi Mumbai 400701

Sir, firstly they told me to making I'd to pay registration fee and insurance fee and many more transaction...
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