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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
Complaints 6621
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 7

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D
devkamlesh
Sep 23, 2023
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Jio sim was deactivated after 3 years o[censored]sage suddenly without any prior notice.

There is no proper reason provided for same:

Sometime tells you didn't recharge for long time, that never have been case in last 3 years as I am constantly using.

Another time tells insufficient information was there then how it worked for 3 years ? And why suddenly insufficient information?

On August 20 got notification to reverify via myJio and that's was successful too.

My office work and all financial transactions are on hold now.

I am using sim from last 3 yrs and no issue till now

Now JioCare support telling me to visit Rajasthan fron pune to Rajasthan to activate sim

Why should I suffer due to mistakes of telecom?

My work is hampered due to mistake of telecom

Who will pay me for vacations and fare if I go get new sim?
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    nirgh2001
    from Kolkata, West Bengal
    Sep 20, 2023
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    Kindly revert by email only soon no calls.
    Registered no [protected].
    My jio fibre router and charger been collected on 2/9 as part of cancellation request yet no refund is issued it's delayed. Kindly take stringent action against jio fibre. JioFiber, as it gives you high-speed internet up to 1 Gbps with access to JioTV+ and other premium OTT apps. Apart from this, a JioFiber user gets access to Free HD landline calling, TV-to-TV video calling, Immersive gaming experience, JioSecurity, Home Networking, and many more features.
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      D
      dhananjay2312
      Sep 17, 2023
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      Pole is fitted in wrong place

      Hello,
      A pole has been erected by reliance jio fiber in front of my plot, the pole is touching with my house wall and wires is entering in my house roof now. This was constructed without any permissions, i request you to relocate this pole as it hinders my construction plans by blocking the path for trucks and boring machines to go inside. Below are the relevant details. Request you to resolve this issue.
      Name - Dhananjay br...
      +1 photos
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      S
      SafiyaS
      Sep 16, 2023
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      Address: Payannur, kerala 670309

      We bought jio fiber connection, which we have been informed that the plan is unlimited. We paid for 3 months plan which mentions in the jio fiber application that it is unlimited every where it is said that it is unlimited. Now that the service is disconnected and when called the customer care they say our plan has 3300 data limit. It feels like cheated. Scammed their customers with the fake plan. I have attached a picture for proof
      +1 photos
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        H
        hk@12345
        from kanpur, Uttar Pradesh
        Sep 13, 2023
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        Jio fibre refund

        Address: kanpur Uttar Pradesh
        Website: jio.com

        My refund says a 14 days to proceed a refund in my account but receive any refund about the amount and I know I cannot call any customer care number because your calling system is only prefer to a invite jio fiber, not customer support my service ID is[protected]

        I am many time mail for jio but not respond anytime what time you should not pay my money I am completing all process and update my bank detail also and this time...
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        Arnab2023
        from Hyderabad, Telangana
        Sep 12, 2023
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        Address: hyderabad

        I want my family to port out from jio, when I sent message from every number of my family which was connected with me as I had taken family plan in JIO postpaid. For port out to 1900, 1901 sent me a message, i.e., UPC cant generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance. When I call to jio regarding this they disconnect the call or hold me or play with me like
        "I am transferring your call, then another person connect with and then he asked me the query and then he said the same, and continue like that, then disconnect my call.

        TELL ME WHAT SHOULD I DO FOR UPC CODE. HOPE FOR QUICK RESOLUTION AS SOME EMERGENCY.
        +1 photos
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          V
          Vivekanand Tonde
          Sep 12, 2023
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          Address: At post Khechare, Tal Mulshi, District Pune

          We want to inform you that the population of our village is around 3000 but no company's network reaches our village. Initially jio network was reaching, but now it is not reaching. You should note this and solve the network problem as soon as possible. We have also arranged for you to erect a tower. Contact if need any help. [protected]
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            S
            singhharsh
            Sep 9, 2023
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            Address: 9th Floor , Maker Chamber IV, Nariman Point , Mumbai-400021, Maharashtra

            I have been using jio fiber from 2019 but recently from past several month i have been facing no internet issue. Each time i complained about it the company's engineer come and repair it but the problem once again arises after 20-25 days.
            Date of incident :09/09/2023
            Time of incident: 3:50PM
            My Jio Fiber no: +91-[protected]
            Connection name: PUSHPA DEBI SINGH
            Registered mobile no, : [protected]
            I recharge for 30 days but due to this problem i am only able to use the internet for 28-29 days. I need compensation for the loss i have suffered every month because of this problem and if possible a Permanent solution
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              A
              ayushchatter
              from Kolkata, West Bengal
              Sep 8, 2023
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              Complaint about Slow Internet Speed and Frequent Outages

              Dear Jio Infocom Customer Support,

              I am writing to express my frustration regarding the quality of service I have been experiencing with my Jio Infocom internet connection in my area. It has come to my attention that there are a significant number of customers in my vicinity who are facing extremely slow internet speeds, often as low as 50-80 kbps. Furthermore, there have been numerous instances where the internet is completely...
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              Memeenakshiiiiiiii
              from Amritsar, Punjab
              Sep 6, 2023
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              I have done recharge from my google pay for 239 plan. Transaction was successful from google pay with transaction i'd but no recharge confirmation received from jio. Attaching screenshot for your perusal.

              How can i get my refund?
              +1 photos
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                A
                Amarnathk54
                Sep 5, 2023
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                Dear sir,
                i am writing to request a refund or transfer for an incorrect mobile recharge that i made on 23/08/2023.

                I accidentally recharged the wrong mobile number [protected] and would like to request a refund or transfer for my mobile no [protected] for the amount of rs 2999.00. The transaction id for this recharge is apay[protected] and reference no:br0009u27j59.

                I have requested too many attempets with jio customer service there is no access with them and even i tried to call the person i have rechared but his mobile was switched off.

                Kindly consider my request and do needful
                +1 photos
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                  P
                  Pushkar2912
                  Aug 28, 2023
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                  Address: ONLINE

                  Maine Jio Fiber book kiya tha 19.06.2023 jo ki nahi lag paya lekin mere ghar jo JIO ka executive aaya tha maine uske PAYTM se pay kiya tha or maine usee cash pay kiya Rs. 2850.00. Maine refund ke liye mail kiya tha jisme unka reply aaya ki vo mujhe pay kar chuke hai lekin mujhe refund amount mere account mai nahi mila. Please help kar dijiye mujhe refund chahiye.

                  JIO EXECUTIVE KA PHONE NO: [protected]
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                    M
                    [email protected]
                    from Mirzapur, Uttar Pradesh
                    Aug 27, 2023
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                    Address: Magaraha Mirzapur U.P

                    Hello There

                    Sir I use Jio Pos Lite application of Jio company
                    my account is blocked on 2nd march 2023 and my money is also blocked in it
                    Complained on Jio company's customer care but got no help, I have account balance above ₹2000 in my wallet, will the company give my money or run its company by grabbing the money of the poor, I used to recharge only with Jio Pos Lite application And I didn't do anything, Jio company blocked my account balance, please solve it, I want my money back and this should not happen again

                    https://www.jio.com/jcms/apps/jiopos/

                    https://play.google.com/store/apps/details?id=com.jio.poslite

                    Please activate my account or refund my money

                    Name: MOHD YASIN

                    Date of Incident: 02/03/2023

                    Register Mob: [protected]

                    Email: [protected]@gmail.com
                    +4 photos
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      S
                      Siva1801
                      Aug 25, 2023
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                      Sir I tried to recharge my number [protected] but mistakenly Recharged this number[protected] with ₹149
                      Then I tried Gpay customer care he said we not able to cancel . Then he said ask jio to cancel this transaction. I tried Jio customer care But Jio customer care person Said I'm not able to cancel because that transaction success
                      I request please cancel that transaction and refund my amount
                      Transaction No:[protected]
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        K
                        Kartik Mirchandani
                        Aug 24, 2023
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                        Website: Jio.com

                        I have a JioFiber connection at my home that stopped working on the evening of 18th August 2023, on 19th August I lodged a complaint regarding the same and was told that the issue would be resolved in 24 hours. however, it's now been 5 days and the issue is still not resolved, nor do I have a proper update on the situation.
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          R
                          Rajanpatel27
                          Aug 22, 2023
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                          Address: Reliance mall aksharchok Vadodara

                          I have book jii fiber on[protected] and till date no one is coming to check. When we’re call jii team they are tell the box which is near by you has no empty port
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            S
                            sanathkumar87
                            from Trivandrum, Kerala
                            Aug 15, 2023
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                            Jio Fiber - Put a Pole in front of my house in Sreevaraham, Trivandrum

                            Address: SKRA - 110, TC 42/1478, Sreevaraham, Trivandrum, Manacaud Po - 695009

                            I am residing at SKRA - 110, TC 42/1478, Sreevaraham, Trivandrum. Jio-Fiber has put a pole for their cable in front of my house without my permission. This causes disruption for my house modification. I request you to kindly arrange to register my complaint with JIO and kindly remove the post or adjust aside immediately....
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                            Pankajz001
                            Aug 10, 2023
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                            I was using a 4G jio Sim card in a 4G Router, I did a reacharge of ₹2999, and Jio without my consent without any notification convert my Sim into 5G and it stopped working on any 4G devices. It's not working on JioFi nor on any 4G router.
                            5G network is not available in my area. That sim card has become useless for me. ₹2, 999 recharge waste. And Jio is not willing to do anything. They just raised a complaint to provide me 5G network as soon as possible. Please help I'm very frustrated
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              L
                              Lakshmana Rao G
                              from Bengaluru, Karnataka
                              Aug 7, 2023
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                              Address: AN95B Adarshnagar safilguda malkajgiri telangana

                              Jio pole has been installed in the middle of
                              The house. It’s blocking my car parking. Request to please remove ASAP. Contact [protected]
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                A
                                Atr Kochi
                                Aug 6, 2023
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                                Dear sir i am submitting this complaint against jio because of their recharge reminding auto tone while making phone calls. It takes more than 15 seconds of the customer. Not only that it activates even before the three days of the end of package. This is disgusting. Please save our time and privacy.
                                Faithfully
                                Thahi
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