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Reliance Jio Infocomm Complaints & Reviews

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Updated: Aug 16, 2026
Complaints 6663
Resolved
371
Unresolved
6292
Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 6

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H
Harsh Mapara
from Mumbai, Maharashtra
Feb 16, 2022
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Mental torture to customer in name of providing service.

Address: Bangalore

Since the request is raised on 4th Feb 2022 for Jio Fiber relocation no one has turned up to update on request status or do the relocation. I have called customer care for around 18 times and all they say is wait for ground people to come with a new date everything and on none of the date is request is entertained as of now.

Finally requested to cancel the connection and refund the entertaining amount but they can't do...
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S
Sharathchandren m s
from ERNAKULAM, Kerala
Feb 2, 2022
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Not able to get Old Invoices 0484 7967019...jio fiber

Address: 32/2552-C, Second floor, Pukalakkattu Kariyattu Tower Near Yathri Nivas, Old NH 47, Mamangalam, Palarivattom, Kochi, Kerala 682025
Website: www.jio.com

Today I has visited your office in Kochi...my requirement was simple ..I want a copy of my old invoices ..

Your staff had informed me that I will not able to get invoices beyond 180 days ...of my re charge...

I cannot under stand this...I pay for something and I not able to get a bill for the same ...

My thing you buy today on line...a bill is sent to his or her reg e mail id ...

Well...
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S
SR Mobile Martz
Nov 26, 2021
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Recharge successful ,but not activated in my number

I had recharged my jio number [[protected]] for the 199 rs plan
on 25th of November2021, well in advance before the due date. I did not receive any sms from jio confirming the recharge and myjio app also. Retailer showing 199 successful message, retailer third party application(novopay), nobopay customer care number [protected], novopay mail id: [protected]@novopay.in .using for recharge, but retailer is good, he is only helping for them....
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S
sonali medatwal
Nov 13, 2021
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Regarding wires of Jiofiber passing from my balcony.

I live in Kota, Rajasthan and in front of my house company has installed Jiofiber box and the wires were going from my balcony which is highly affecting the further modification of my house also we have informed the Jio staff several times but nothing was done till yet even the way of talking is worst of the staff.
Necessary and urgent action is required.

Sonali Medatwal
A-1, New colony Gumanpura
Kota,...
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T
TejasMhetre
from Pune, Maharashtra
Nov 5, 2021
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Not Satisfied with Network Service

I have bought the Sim like 1.5 years ago and I am not getting a GOOD SERVICE as expected. I also complained like 6to 7 times per month on CUSTOMER care service from the day I bought the Sim. But still I am not satisfied with the net issue and everytime I complain they say that THERE ARE LOTS O[censored]SERS IN YOUR AREA CONSUMING INTERNET AND WE ARE WORKING TIRELESSLY TO EXPAND OUR NETWORK IN UPCOMING MONTHS. It's been 1 year they are telling...
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A
Annie Lenin
from Chennai, Tamil Nadu
Oct 21, 2021
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Network issue and no resolution

I have ported from Airtel to Jio in Jan 2021 due to network issues post that till July 2021, there was no issue in Jio. From Aug 2021, there is so much of disturbances in the calls, frequent call drops, wrong messages as out of network coverage or switched off.

I have raised the complaint of poor reachability and network in my locality & cross talks (vide ref M40000YO3CM dt 24/09/2021)- No action taken
Then raised it...
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K
komal1993
from amritsar, Punjab
Sep 23, 2021
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Refund not received from Jio

Dear mam/sir,

I had recharged one jio number on 14-SEPTEMBER-2021 of RS1299 from MYJIO APP through recharge a friend. During first transaction it is unsuccessful then after 2 minutes i tried again then it shows again unsuccessful but the amount was deducted and they credit back my amount in my bank. After half an hour i recharged again from MY JIO app through PAYTM UPI then amount was deducted from my account again but again...
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I
Inamkhan0001
from Noida, Uttar Pradesh
Sep 14, 2021
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Refund not received.

I got my jio fiber installed on 30-June-2021 and the internet speed was slow, so I decided to return the item. The return was initiated on 17-July-2021 and jio fiber took all their belongings on 25-July-2021. The jio fiber team said that if you cancel the plan within 30 days, all of your money will be refunded. I've been calling them since 17-July-2021, and every time I would call them, they say that my refund would be credited in 1-4 days....
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A
Arvind Banage
from Kolhapur, Maharashtra
Sep 13, 2021
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Tower installation fraud offer given and stolen my money

Address: kalkata
Website: no website

Dear sir
Herewith attached documents for verification i have offered from below officials and take cash from me for install your company tower but it's shown fraud attempt happened with me and stolen huge money.

Uttam Das cont no [protected] who is till ask for money np is active
Achal Roy cont no [protected] company accountant now no not reachable
Nilanjana Datta no [protected] project Manager...
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R
ramu49527306
Jul 24, 2021
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Unable to replace SIM card due to date of birth mismatch

Address: H.NO:1-38,VILL: kothapeddur,, MDL:Dasturbad

I was unable to replace my jio SIM card due to date of birth mismatch. I didn't updated my date of birth in aadhar, since it's issue. I don't know how the details(DOB) incorrectly stored in your database. No matter how many times I tried for replacement. It is getting rejected. What are the steps do I need to follow for successful replacement if there is any other way?...
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R
rahul26
from Boisar, Maharashtra
Jul 22, 2021
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Jio fiber Scam (Deducts money from refundable security deposit)

Dear Sir,

The matter is that My jiofiber connection (Jio Fiber number[protected]. ServiceID[protected] was activated on March13, 2021. I decided to discontinue the connection on April 5, 2021 and planned for relocation due to official purpose. On April 11, 2021 my connection was suspended as per request and I was applicable for 100% security deposit i.e. 1500 INR. The jio team did not performed uninstallation and kept...
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Y
yvt
from Chennai, Tamil Nadu
Jun 19, 2021
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Daily Internet Quota getting exhausted without that much usage

I am having 4 different jio connections in my house for all of the four till last to last week everything was working fine but from last week the daily internet quota is getting exhausted without ang such usage.

I was using the mobile (jio) hotspot to my smart TV earlier till last week and was able to watch 2-3 movies in that 1.5 -2 GB of data i.e. it was sufficient for 5-6 hrs of streaming but now I am unable tk view even...
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S
SRI RAMAJEYAM Tamil
May 29, 2021
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Jio fiber bad technical support

I have Jio fiber connection ...its disconnet more time ...

i compalin customare care ...but he is also disconnect my call ..

i am suffer lot...
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P
PrasadKShetty
May 10, 2021
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TRAI - Complaint against a cell tower in the middle of houses.

Address: Jio Garden, Samson Road, Block G, Bandra Kurla Complex, Bandra East, Mumbai, 400051
Website: www.jio.com

On behalf of the residents of Kherwadi, as an apprehension to the life of residents living in hazardous situation, we are compelled to lodge a complaint regarding a Cell Tower in middle of residential area next to my house at a height of just 20 feet above ground.

Certain aspects we shall put forth for your kind reference:

1. As a general rule, Mobile Tower Station has to be installed at least 150-300 meters...
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S
Samriddhi Yadav
May 7, 2021
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Alloted someone else number to me

I am getting a lot of wrong number Calls on my jio number .So I just want to know that if this number was previously allotted to another customer? Because I am also receiving his /her personal bank details as well as calls.
receiving someones else bank details may lead to a big crime . I am frustrated with calls and answering them that it is a wrong no. . Please help me with this.

Jio doesn't care about someone's privacy....
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2
2108Ashish
Mar 22, 2021
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Unable to download latest invoice from Jio Portal | 6243357720

Address: Reliance Retail Limited Ground Floor, Mouza Meerganj, Thana No.383 Ward No.04, Tauzi-5152, Jamabandi No.307, Khata No.69, Plot No.60, Begusarai,

Hi Team,

I am still unable to download the invoice. Could check this issue on an urgent basis, Because I need to submit an invoice to my organisation.

Kindly connect with your technical team for the same. This is issue exist on Jio Portal and still not able to download the invoice....
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V
Visva Raja
Mar 17, 2021
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Regarding Refund on wrong recharge

Address: Reliance Corporate Park, No.8 A Wing, 1st Floor, 5 TTC Industrial Area, Thane Belapur Road, Ghansoli, Navi Mumbai – 400701
Website: www.jio.com

Dear sir / Madam
This is Visvanath P. I have been using jio sim around 4 years. I have mistakenly recharged my jio number [protected] to ₹1208(Date:07.03.2021 time:19.30). I have called jio customer care and requested to revoke my recharge(Service Request number SR00001486RY).Jio customer care did not refund or change the plan When I asked to revoke my recharge.
They told me that they do not have right to cancel my order....
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B
Bachali Anjaneyulu
from Mumbai, Maharashtra
Jan 16, 2021
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Confirmation letter

Address: Corporate Office : B Wing, Fortune Building, Bharat Nagar, Banda Kurla Complex Mumbai-400051
Website: www.jiodthdistributor.com

Dear sir
I want to know about jio dth Because I got one mail for dth dealership we follow back and we trust in jio so we make payment for dealership 15000 security and that they demand 57000 for product
Now we realize that they are fake
His wesite - http://www.jiodthdistributor.com/
📧 [protected]@jiodthdistributor.com
Contact no - +91-[protected], [protected]
Also we attached that certificate and conformetio...
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M
MD Mujtaba Hussain
Dec 21, 2020
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Fraud job / offer letter

Address: A/679 BDL Township,Bhanour,patancheu,, medak.

These guys sent me offer letter and said to pay security deposit so I have 17000 till now and now asking more 30000 final deposit so that I can receive the courier carrying my documents....
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S
sudhakar.01
Dec 12, 2020
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A hole dug between the Road and the wall of our house is not filled completely

For the last 2-3 months, there's a big hole which is not properly filled between the road and the wall of our house, which is causing us a problem so we request you to fill that hole as soon as possible....
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will jio team bother to respond?
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ArnabDasgupta

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