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Reliance Jio Infocomm Complaints & Reviews

www.jio.com
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Updated: Oct 8, 2026
Complaints 6670
Resolved
371
Unresolved
6299
Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 6

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D
Dr Rajeswari Kasturi
Jul 18, 2022
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Billing address correction

Address: Delhi

I have taken jio sim post paid connection thru home delivery using my aadhhar details on May 26 2022, the billling address is completely different from my aadhaar address and even after several requests to [protected]@jio.com the address update has not happened, I have also made several calls to the 199 number and one of the advisors raised a service request for cancellation of number without my consent with reason 'no network' and my services are...
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P
Peech
Jun 19, 2022
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Recharge confirmation but still can't make calls

I recharged my jio for ₹555 before my plan even ended, i can use data but i can't make any calls. They tell me that I need to recharge for that but I already have. Please help....
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I
[email protected]
Jun 10, 2022
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Rummy nabob helpline

Address: Alwer
Website: Rummy nabob helpline

Dear rummy Nabob team my account temporarily blocked feroj please unblock my rummy nobob account, my ID 10682408...
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chinmayakumarsahoo
from Noida, Uttar Pradesh
May 12, 2022
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Jio fiber installation not done even after completing payment

Address: f3, Sector 8, NOida

I have registered for my jio fibernet account and paid for the installation a very long time ago(on[protected] and no one has come yet for installation.This is the worst service i have ever seen. The person who registered for my jio account never picks up my calls or gives a proper response.It’s been 5 days but no proper reply from the team.I even tried calling their manager who is worse than his team member he even spoke rudely to me...
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J
Jhumjhum14
from Kolkata, West Bengal
Mar 16, 2022
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Data consumed without using

For the past two days, I've noticed that my mobile data unnecessary got deducted. I turned off my mobile data and switched off my mobile at 12:18 am and finally on 10am. Without any surfing bigger data consumed app like instagram or facebook or YouTube, my data pack said that I've only 50% or less than left. I've called their care but they said that using Hotspot, watching YouTube or Facebook videos, my data got deducted. I've also emailed...
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L
Lipika C
Mar 7, 2022
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International roaming plan not working

Address: Naihati, West Bengal

I had taken international roaming plan of my Jio number [protected] by paying Rs.1102/- for 28 days to use my Indian number in Malaysia. But after recharge I am unable to connect network in Malaysian service provider MyMaxis or U-mobile. When I contacted Jio customer support, they did a lot of setting change like selecting 2G/3G preffered network in phone, switching off wifi calling in phone, manually selecting available network, switching...
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A
adstock
Feb 16, 2022
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JioFiber relocation not done for 18 days

Address: MUmbai
Website: www.jio.com

I requested for relocating my JioFiber connection on 29th January but it got rejected saying that I didn't upload one of the documents that they want but a rental agreement. I started the process of address change to be compatible with Jio request and obtained the document that Jio wanted. Please remember that I gave a similar document of my older place that I gave while taking a new connection as well but that time Jio didnt bother since...
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H
Harsh Mapara
from Mumbai, Maharashtra
Feb 16, 2022
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Mental torture to customer in name of providing service.

Address: Bangalore

Since the request is raised on 4th Feb 2022 for Jio Fiber relocation no one has turned up to update on request status or do the relocation. I have called customer care for around 18 times and all they say is wait for ground people to come with a new date everything and on none of the date is request is entertained as of now.

Finally requested to cancel the connection and refund the entertaining amount but they can't do...
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S
Sharathchandren m s
from ERNAKULAM, Kerala
Feb 2, 2022
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Not able to get Old Invoices 0484 7967019...jio fiber

Address: 32/2552-C, Second floor, Pukalakkattu Kariyattu Tower Near Yathri Nivas, Old NH 47, Mamangalam, Palarivattom, Kochi, Kerala 682025
Website: www.jio.com

Today I has visited your office in Kochi...my requirement was simple ..I want a copy of my old invoices ..

Your staff had informed me that I will not able to get invoices beyond 180 days ...of my re charge...

I cannot under stand this...I pay for something and I not able to get a bill for the same ...

My thing you buy today on line...a bill is sent to his or her reg e mail id ...

Well...
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S
SR Mobile Martz
Nov 26, 2021
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Recharge successful ,but not activated in my number

I had recharged my jio number [[protected]] for the 199 rs plan
on 25th of November2021, well in advance before the due date. I did not receive any sms from jio confirming the recharge and myjio app also. Retailer showing 199 successful message, retailer third party application(novopay), nobopay customer care number [protected], novopay mail id: [protected]@novopay.in .using for recharge, but retailer is good, he is only helping for them....
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S
sonali medatwal
Nov 13, 2021
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Regarding wires of Jiofiber passing from my balcony.

I live in Kota, Rajasthan and in front of my house company has installed Jiofiber box and the wires were going from my balcony which is highly affecting the further modification of my house also we have informed the Jio staff several times but nothing was done till yet even the way of talking is worst of the staff.
Necessary and urgent action is required.

Sonali Medatwal
A-1, New colony Gumanpura
Kota,...
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T
TejasMhetre
from Pune, Maharashtra
Nov 5, 2021
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Not Satisfied with Network Service

I have bought the Sim like 1.5 years ago and I am not getting a GOOD SERVICE as expected. I also complained like 6to 7 times per month on CUSTOMER care service from the day I bought the Sim. But still I am not satisfied with the net issue and everytime I complain they say that THERE ARE LOTS O[censored]SERS IN YOUR AREA CONSUMING INTERNET AND WE ARE WORKING TIRELESSLY TO EXPAND OUR NETWORK IN UPCOMING MONTHS. It's been 1 year they are telling...
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A
Annie Lenin
from Chennai, Tamil Nadu
Oct 21, 2021
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Network issue and no resolution

I have ported from Airtel to Jio in Jan 2021 due to network issues post that till July 2021, there was no issue in Jio. From Aug 2021, there is so much of disturbances in the calls, frequent call drops, wrong messages as out of network coverage or switched off.

I have raised the complaint of poor reachability and network in my locality & cross talks (vide ref M40000YO3CM dt 24/09/2021)- No action taken
Then raised it...
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K
komal1993
from amritsar, Punjab
Sep 23, 2021
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Resolved

Refund not received from Jio

Dear mam/sir,

I had recharged one jio number on 14-SEPTEMBER-2021 of RS1299 from MYJIO APP through recharge a friend. During first transaction it is unsuccessful then after 2 minutes i tried again then it shows again unsuccessful but the amount was deducted and they credit back my amount in my bank. After half an hour i recharged again from MY JIO app through PAYTM UPI then amount was deducted from my account again but again...
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I
Inamkhan0001
from Noida, Uttar Pradesh
Sep 14, 2021
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Refund not received.

I got my jio fiber installed on 30-June-2021 and the internet speed was slow, so I decided to return the item. The return was initiated on 17-July-2021 and jio fiber took all their belongings on 25-July-2021. The jio fiber team said that if you cancel the plan within 30 days, all of your money will be refunded. I've been calling them since 17-July-2021, and every time I would call them, they say that my refund would be credited in 1-4 days....
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A
Arvind Banage
from Kolhapur, Maharashtra
Sep 13, 2021
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Tower installation fraud offer given and stolen my money

Address: kalkata
Website: no website

Dear sir
Herewith attached documents for verification i have offered from below officials and take cash from me for install your company tower but it's shown fraud attempt happened with me and stolen huge money.

Uttam Das cont no [protected] who is till ask for money np is active
Achal Roy cont no [protected] company accountant now no not reachable
Nilanjana Datta no [protected] project Manager...
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R
ramu49527306
Jul 24, 2021
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Unable to replace SIM card due to date of birth mismatch

Address: H.NO:1-38,VILL: kothapeddur,, MDL:Dasturbad

I was unable to replace my jio SIM card due to date of birth mismatch. I didn't updated my date of birth in aadhar, since it's issue. I don't know how the details(DOB) incorrectly stored in your database. No matter how many times I tried for replacement. It is getting rejected. What are the steps do I need to follow for successful replacement if there is any other way?...
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R
rahul26
from Boisar, Maharashtra
Jul 22, 2021
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Jio fiber Scam (Deducts money from refundable security deposit)

Dear Sir,

The matter is that My jiofiber connection (Jio Fiber number[protected]. ServiceID[protected] was activated on March13, 2021. I decided to discontinue the connection on April 5, 2021 and planned for relocation due to official purpose. On April 11, 2021 my connection was suspended as per request and I was applicable for 100% security deposit i.e. 1500 INR. The jio team did not performed uninstallation and kept...
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Y
yvt
from Chennai, Tamil Nadu
Jun 19, 2021
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Daily Internet Quota getting exhausted without that much usage

I am having 4 different jio connections in my house for all of the four till last to last week everything was working fine but from last week the daily internet quota is getting exhausted without ang such usage.

I was using the mobile (jio) hotspot to my smart TV earlier till last week and was able to watch 2-3 movies in that 1.5 -2 GB of data i.e. it was sufficient for 5-6 hrs of streaming but now I am unable tk view even...
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S
SRI RAMAJEYAM Tamil
May 29, 2021
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Jio fiber bad technical support

I have Jio fiber connection ...its disconnet more time ...

i compalin customare care ...but he is also disconnect my call ..

i am suffer lot...
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