Claimed

Reliance Jio Infocomm Complaints & Reviews

1
Updated: Dec 3, 2025
Complaints 6608
Resolved
369
Unresolved
6239
Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Reliance Jio Infocomm reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
alokji
Oct 28, 2023
Report
Copy

Address: Many time share with cc.sorry

[protected]. This is my jio number. I am complaing a issue about very slow internet and network issue fro the last 4 years. I am saying last 4 yers .but never problem solve.always customer care representative said please wait few days or few months.but never solve that problem. Where can I complain now ?? Here who will connect with me ?? Same person who is on cc calling ?? Problem can solve ? Or only jio cheat to customer ??
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Aakashsinha25
    Oct 26, 2023
    Report
    Copy

    Today i recharged my wrong number of jio of amount Rs. 2999. my correct number is ([protected]) but recharged on ([protected]). I complain at jio support but they are saying we cannot do anything.
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Pankaj Nagar
      from Vidisha, Madhya Pradesh
      Oct 19, 2023
      Oct 20, 2023
      This thread was updated on Oct 20, 2023
      Report
      Copy

      Address: Pankaj Nagar Near ladhesh mandir, choti Sabji mandi

      Jio Company Provided my Old Number [protected] to Other, but Recharging Message to us, I have Recharged Old Number by Mistake because of Jio Message in place of New Jio Mobile Number [protected], now unable to reversal it, what to Todo, can I have to go to consumer court against Company because of Messaging us even they provided Mobile Number to other
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Ketansonawane
        from Hyderabad, Andhra Pradesh
        Oct 12, 2023
        Resolved
        Report
        Copy
        Resolved

        Address: Mumbai

        Hi - I purchased an ISD pack for my travel to Greece. The accepted regions were Egypt and greece- despite that I was charged 10781 for international roaming - I raised a request but that request was closed without informing. Service request number SR00001RIO11
        Oct 12, 2023
        Complaint marked as Resolved 
        No effort was made my company to contact me - my complaint has not been resolved
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kuldeep k chauhan
          Oct 1, 2023
          Report
          Copy

          Address: N 2/13, MOHAN GARDEN, UTTAM NAGAR,NEW DELHI-110059

          I have recharged jio number [protected] on 29 sepember 2023 but not activate
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Khadka Pankaj
            from Tezpur, Assam
            Oct 1, 2023
            Report
            Copy

            Address: Toripam LP School area, Village Toripam Post Bhangamandir Sonitpur Assam. 784112

            Dear sir/Madam,
            It is to inform you that, I Pankaj Khadka inhabitant of Village Toripam, P.O Bhangamandir 784112 Sonitpur Assam wants to draw your kind attention to my area to solve the network issue of very poor and slow connectivity of jio since the beginning. Here is a dense numbers o[censored]sers of jio. So many complaints were registered by the users but couldn't find any solution from the related service provider. Here Airtel has built a new tower to nearby village and so many users are intending to port to Airtel what is not a beneficial and good sign for reliance jio. I would like to humbly request you to please do a physical field visit to verify this issue and make a solution over this matter. Being honest otherwise I including other hundreds of jio users have to port to Airtel what is our compulsion and obligation. Hope to see changes shortly.
            Yours sincerely
            Pankaj Khadka
            +1 photos
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              L
              Laptop India Corporation
              from Mumbai, Maharashtra
              Sep 27, 2023
              Jan 8, 2024
              This thread was updated on Jan 8, 2024
              Report
              Copy

              Jio mobile network issue / weak signal

              Website: www.jio.com

              Dear all @ JIO,
              I have below 5 Numbers with our Staff
              [protected]
              [protected]
              [protected]
              [protected]
              [protected]

              All the numbers tend to have a year's recharge, we have a weak signal at our office and our all staff members need to go out of the office for each call, we are using wifi calling since we have one bar of signal available, but now our mobile do not catch one bar also.
              br...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              D
              devkamlesh
              Sep 23, 2023
              Report
              Copy

              Jio sim was deactivated after 3 years o[censored]sage suddenly without any prior notice.

              There is no proper reason provided for same:

              Sometime tells you didn't recharge for long time, that never have been case in last 3 years as I am constantly using.

              Another time tells insufficient information was there then how it worked for 3 years ? And why suddenly insufficient information?

              On August 20 got notification to reverify via myJio and that's was successful too.

              My office work and all financial transactions are on hold now.

              I am using sim from last 3 yrs and no issue till now

              Now JioCare support telling me to visit Rajasthan fron pune to Rajasthan to activate sim

              Why should I suffer due to mistakes of telecom?

              My work is hampered due to mistake of telecom

              Who will pay me for vacations and fare if I go get new sim?
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                nirgh2001
                from Kolkata, West Bengal
                Sep 20, 2023
                Report
                Copy

                Kindly revert by email only soon no calls.
                Registered no [protected].
                My jio fibre router and charger been collected on 2/9 as part of cancellation request yet no refund is issued it's delayed. Kindly take stringent action against jio fibre. JioFiber, as it gives you high-speed internet up to 1 Gbps with access to JioTV+ and other premium OTT apps. Apart from this, a JioFiber user gets access to Free HD landline calling, TV-to-TV video calling, Immersive gaming experience, JioSecurity, Home Networking, and many more features.
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  dhananjay2312
                  Sep 17, 2023
                  Report
                  Copy

                  Pole is fitted in wrong place

                  Hello,
                  A pole has been erected by reliance jio fiber in front of my plot, the pole is touching with my house wall and wires is entering in my house roof now. This was constructed without any permissions, i request you to relocate this pole as it hinders my construction plans by blocking the path for trucks and boring machines to go inside. Below are the relevant details. Request you to resolve this issue.
                  Name - Dhananjay br...
                  +1 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  S
                  SafiyaS
                  Sep 16, 2023
                  Report
                  Copy

                  Address: Payannur, kerala 670309

                  We bought jio fiber connection, which we have been informed that the plan is unlimited. We paid for 3 months plan which mentions in the jio fiber application that it is unlimited every where it is said that it is unlimited. Now that the service is disconnected and when called the customer care they say our plan has 3300 data limit. It feels like cheated. Scammed their customers with the fake plan. I have attached a picture for proof
                  +1 photos
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    hk@12345
                    from kanpur, Uttar Pradesh
                    Sep 13, 2023
                    Report
                    Copy

                    Jio fibre refund

                    Address: kanpur Uttar Pradesh
                    Website: jio.com

                    My refund says a 14 days to proceed a refund in my account but receive any refund about the amount and I know I cannot call any customer care number because your calling system is only prefer to a invite jio fiber, not customer support my service ID is[protected]

                    I am many time mail for jio but not respond anytime what time you should not pay my money I am completing all process and update my bank detail also and this time...
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    A
                    Arnab2023
                    from Hyderabad, Telangana
                    Sep 12, 2023
                    Report
                    Copy

                    Address: hyderabad

                    I want my family to port out from jio, when I sent message from every number of my family which was connected with me as I had taken family plan in JIO postpaid. For port out to 1900, 1901 sent me a message, i.e., UPC cant generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance. When I call to jio regarding this they disconnect the call or hold me or play with me like
                    "I am transferring your call, then another person connect with and then he asked me the query and then he said the same, and continue like that, then disconnect my call.

                    TELL ME WHAT SHOULD I DO FOR UPC CODE. HOPE FOR QUICK RESOLUTION AS SOME EMERGENCY.
                    +1 photos
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vivekanand Tonde
                      Sep 12, 2023
                      Report
                      Copy

                      Address: At post Khechare, Tal Mulshi, District Pune

                      We want to inform you that the population of our village is around 3000 but no company's network reaches our village. Initially jio network was reaching, but now it is not reaching. You should note this and solve the network problem as soon as possible. We have also arranged for you to erect a tower. Contact if need any help. [protected]
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        singhharsh
                        Sep 9, 2023
                        Report
                        Copy

                        Address: 9th Floor , Maker Chamber IV, Nariman Point , Mumbai-400021, Maharashtra

                        I have been using jio fiber from 2019 but recently from past several month i have been facing no internet issue. Each time i complained about it the company's engineer come and repair it but the problem once again arises after 20-25 days.
                        Date of incident :09/09/2023
                        Time of incident: 3:50PM
                        My Jio Fiber no: +91-[protected]
                        Connection name: PUSHPA DEBI SINGH
                        Registered mobile no, : [protected]
                        I recharge for 30 days but due to this problem i am only able to use the internet for 28-29 days. I need compensation for the loss i have suffered every month because of this problem and if possible a Permanent solution
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          ayushchatter
                          from Kolkata, West Bengal
                          Sep 8, 2023
                          Report
                          Copy

                          Complaint about Slow Internet Speed and Frequent Outages

                          Dear Jio Infocom Customer Support,

                          I am writing to express my frustration regarding the quality of service I have been experiencing with my Jio Infocom internet connection in my area. It has come to my attention that there are a significant number of customers in my vicinity who are facing extremely slow internet speeds, often as low as 50-80 kbps. Furthermore, there have been numerous instances where the internet is completely...
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          M
                          Memeenakshiiiiiiii
                          from Amritsar, Punjab
                          Sep 6, 2023
                          Report
                          Copy

                          I have done recharge from my google pay for 239 plan. Transaction was successful from google pay with transaction i'd but no recharge confirmation received from jio. Attaching screenshot for your perusal.

                          How can i get my refund?
                          +1 photos
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Amarnathk54
                            Sep 5, 2023
                            Report
                            Copy

                            Dear sir,
                            i am writing to request a refund or transfer for an incorrect mobile recharge that i made on 23/08/2023.

                            I accidentally recharged the wrong mobile number [protected] and would like to request a refund or transfer for my mobile no [protected] for the amount of rs 2999.00. The transaction id for this recharge is apay[protected] and reference no:br0009u27j59.

                            I have requested too many attempets with jio customer service there is no access with them and even i tried to call the person i have rechared but his mobile was switched off.

                            Kindly consider my request and do needful
                            +1 photos
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Pushkar2912
                              Aug 28, 2023
                              Report
                              Copy

                              Address: ONLINE

                              Maine Jio Fiber book kiya tha 19.06.2023 jo ki nahi lag paya lekin mere ghar jo JIO ka executive aaya tha maine uske PAYTM se pay kiya tha or maine usee cash pay kiya Rs. 2850.00. Maine refund ke liye mail kiya tha jisme unka reply aaya ki vo mujhe pay kar chuke hai lekin mujhe refund amount mere account mai nahi mila. Please help kar dijiye mujhe refund chahiye.

                              JIO EXECUTIVE KA PHONE NO: [protected]
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                from Mirzapur, Uttar Pradesh
                                Aug 27, 2023
                                Report
                                Copy

                                Address: Magaraha Mirzapur U.P

                                Hello There

                                Sir I use Jio Pos Lite application of Jio company
                                my account is blocked on 2nd march 2023 and my money is also blocked in it
                                Complained on Jio company's customer care but got no help, I have account balance above ₹2000 in my wallet, will the company give my money or run its company by grabbing the money of the poor, I used to recharge only with Jio Pos Lite application And I didn't do anything, Jio company blocked my account balance, please solve it, I want my money back and this should not happen again

                                https://www.jio.com/jcms/apps/jiopos/

                                https://play.google.com/store/apps/details?id=com.jio.poslite

                                Please activate my account or refund my money

                                Name: MOHD YASIN

                                Date of Incident: 02/03/2023

                                Register Mob: [protected]

                                Email: [protected]@gmail.com
                                +4 photos
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit