Reliance Jio Infocomm Complaints & Reviews

I had applied for the Jio connection on Nov 21, and the SIM was activated on Nov. 26. Since then, I have not been able to make or receive calls.

I have raised number of requests since then. Every time I raise a request, I get a message that the issue has been resolved. However, till date, I am unable to make or receive calls even today.

I have visited the nearest Jio office several times for a solution, however the problem persists.

I had escalated the issue to Jio Care and the local Appellate Authority. But I have not received any solution to my problem so far.

My Service request Nos. are listed below for your ready reference.

Nov 28 - SR000003TEHQ

Dec 16 - SR000047R5G

Dec 18 - SR000004M2MR

Dec 21 - SR000004Q8F9

Dear Sir,
Greetings of the day!!
Hope you very well.

My m.no. [protected] is from G.Noida but not activated since last 5 days, while your representative same time offered new activated sim Rs. 200/- his mob no. [protected], I submitted all documents to subhan Telecom, shop no. 9, H block market, Alpha-2, G. Noida (UP.) I had talked so many times to your representative but they are unable to help me. What more I should do to get my problem resolved, I have requested so many times...

Regards,
Manavendra P. Singh
[protected]

I have applied for a free sim from your agent m. No.[protected] on sinhgad road, pune& he has taken all my details regarding aadhar card, phone contacts. The sim could not be registered due to the server failure from 12.00p. M to 4.30p. M on 10.01.17. I will not be responsible for any mishaps arising due to the misconduct & will hold responsible to your jio organisation if any problem will persists in future w. R. T. My given details.
Kindly cancel my registration if registered. We suggest to avoid such miscrepancies which unnecessarily creates confusions & spoils your reputation.
Thx.
Pravin rathi
Dr. [protected]@rediffmail.com

Reliance Jio Infocomm Ltd. took my self-attested ID proof and documents for providing Reliance Jio Internet Service. They took documents on 9th November 2015. Since then, I called their service executives 3 times regarding not activation of my services, but they did not give any responsible reply nor took any steps to provide service. I have attached a snapshot of the sim card box which was provided to me by Reliance Jio Infocomm Ltd.
Government should take this on a High Note, and I declare that if any criminal activity is being done with the use of my personal documents, and if not proven that I - myself has done the criminal activity, I declare that Reliance Jio Infocomm Ltd. will be responsible for the same criminal activity.
Reliance Infocomm Ltd. has cheated me by taking my ID Proofs and not providing the services.

Dear sir
I have taken Jio sim from Alibag city, dist. Raigad in Maharashtra state .My jio number is [protected]. Since jio card is totally free as per company, still that shopkeeper has charged me 200rs as a SIM card fee. How he could ask me the fee?.Even before taking he never told me that sim chargable. Please do the needful.

Regards
Vinayak

Jio new offer 1gb data properly not provided half data provide 565 mb then there after company say your 1 gb data finished than there after I am provide 128kbs speed net but that is not provided same speed he is provided actual speed 20kbs to 25kbs this jio telecoms is all people fulle please inquiry jio network speed they provide actual speed there speed every time slow no solve my problem for all time

I have bought jiofi divice for my laptop. but when i came to know that i could not make call via laptop i was disturbed what to do. because jio4gvoice is only supporting android phone. most of the customers bought jiofi device for their laptops and computers. as i had bought for my laptop. so i am requesting to jio to provide jio4gvoice or any other provision to make voice call via laptop not only mobile.

Hello

I am very disappointed with the service of Reliance jio.

I am facing issue for no coverage of network inside my home.

Even If I got full signal on the top of my home there is no internet speed.

Speedtest shows result network issue.

After complaining again and again there is no solution for my problem.

Please help me out :(

My jio number is [protected]

Please help!

Jio
Mai rp singh cholna, block-jaithari, anuppur (Mp) se hu jio tawar abhi taknhi laga apke employee aye or kha ki 1january 2017 se tawer suru ho jayega parntu koi progress nhi dikh rha h network k karan se bahot kham ruk jata h apse request h ki is tawar ko chalu karane ki jaldi se chalu karane ki last kre
Thank you
(Jio)
My no.[protected]

It is for your information that i have sim card no [protected] 2274 and it take two week before, for voice activation i am getting sms on my mobile no [protected] which i have submitted for verification.
But it seems that jio mob no [protected] is not link with above sim card no.
So you are requested not to activate [protected] as it is not related to me.

Anand kumar garg
[protected]
Aadhar card no[protected]

Me 10 bar complain de chuka hu Maharashtra koi sunwai nai ...network or net slow chal raha hai 2g hai naam 4G ka .customers care sirif aswasan hi dete hai call karne se ..hamari sab data lelete hai magar koi harkat nai...bahut hi patesani hai bhaiya tumari ye jio sim leke .meta sim odisha ka h me filhal Uttar Pradesh me hu dust-Ghazipur proper Dildarnagar..pin no-232326.[protected]

I, Dr.Manu.M, have taken upc number 3rd time for my bsnl no:[protected] and the local JIO stores in coimbatore are unable to process mnp from BSNL to JIO, I have contacted the BSNL mnp portal at[protected] many times and they say no intimation from JIO stores.The BSNL mnp portal staff mr.Sajith who attended my call asked the JIO stores staff to call up, whom I have informed (jai-[protected] & ranjit-[protected]) and clarify to which number they have to intimate . But these people never bothered to call up and delaying this mnp process for almost more than a month.Around the same time 1 friend ported from BSNL to VODAFONE which happened in just a week time, ridiculous!!

I got a new jio sim no[protected] by filling caf on 3rd dec 2016. After a week i got a sms from joinet asking me to call on 1977 for tele verification but there was no network on my jio sim
I called on[protected] from my alternate no and my no [protected] was active for data services but still there was no network
I contacted jio customer care, they told me to put sim in slot 1 and keep data preferred for slot 1, network preferred lte still no network but still there was no network. I tried sim in another phone but result was same, i tried another active jio sim in my phone and it worked fine, i again contacted jio customer care on[protected] i told them everything. They said, you visit jio office and get a new sim your sim is damaged
I got a sealed new sim and jio is teling its damaged, so that means they are selling damaged sim cards and are cheating customers. It has been 20 days and jio is not bothered about my complain no sr000004qwuo, for them it is resolved. I don know how when problem still persists

Faizan ul haq
[protected]

Sir/Madam
I went to get Jio sim from your office in Mandla(MP) with aadhar card (e aadhar) with address of Bihar along with voter ID and pan card.
Issue raised on aadhar of MP(Madhya Pradesh) as your office employee denied to give Jio sim to customer of other state aadhar no holders.
My question to you that when govt of India is concerned on one aadhar no(or universal I'd), then why your employee demand the aadhar no.based on different states.
If issue raised on present address, i showed them documents With present address proof.
Reply as indicated

Since i have taken the jio connection..Internet speed is very very slow..multiple complaint lodged but all the complaint was resolved without any resolution..Customer care is not listing anything...Pathetic Customer care and response.

Issue: Internet Speed @ my Home in Mehruali is Very Very very slow..its 0.07 KBPS, 0.16 KBPS..not more then that Below are the complaint lodged, all the complained resolved within next day without resolution. Want to know the action taken on my below complaints. How and why these complaint was resolved without resolution...this is the kind of services JIO is offering..This is absolutely 3rd Class Pathetic service.

Complaint Nos:
SR000001T997
SR000001TD92
SR0000026ILJ
SR000002ESK8
SR000002G03B
SR[protected]S
SR0000037IB5
SR0000041F8G
SR0000041ERS
SR000004JHKV
SR000004OUCA
SR000004RRGU
SR000004YI33
SR000004ZJDQ
SR000004ZJF8


Hope this forum will help me to get some sort of resolution and update from Jio.

Thanks,
Raj Narayan
[protected]

Jio money is a fake app. My 12k inr is withheld with jio I am not able to transfer to bank account. Also, earlier they did not charge any processing fees. So I kept my money in jio wallet. But now they are charging 4%. Which means around 550 for my 12k. I am completely ####ed up by jio money. I request people Please do not use it.
My jio no [protected]

Dear sir/madam,

I went to reliance store to buy Jio wifi router I asked them they have told 2500/- day before he said 2000/- new year offer is 2500/- with free USB worth of 500/- I said I.dont want USB free I just want wifi for 2000/- but he claims that company told them to sell like this with out that they can't give Jio wifi modem I asked OK I'll buy, finally I bought at 2500/-

Finally he gave me a bill of 2 items wifi is 1999/- and USB is 5000/-

I asked what's this I didn't buy 2 items u said it's free Jio give me one bill purchase bill he deny it

Please take of this kind of activities please save India and the world Jio

Please cross check my photo uploaded

It have damaged my sentiments of doing true business so I want free internet for 2 years for this fraud made by Jio digital life employes .

For future details contact [protected]

Dear team,

My name is chirayu mehta. I had purchased reliance jio wifi router (Number is [protected]) on 16th december 2016. However, from that day to till date it is not at all working.

In other words, it is marketed by you that the speed of the same is 4g, however, would not able to get speed of 10 kbps

Time and again i had lodged complaint to your call center, unfortunately till date it is not resolved.

My last complaint was lodged on 21st december 2016, with commitment that it will resolve the same within maximum 48 hours. However, till date the same was not resolve.

Today, i had call twice and talk with team leader of call center namely mr. Patahan who supposed to call me at 2pm after resolving the problem, however as expected no revert from your side, secondly and 2.40pm i had called on your call center and talked with team leaser namely mr. Ankit dholakiya.

Surprisingly, he wants 48 hours more to resolve the problem.

Please appreciate that it is very unbecoming my such a brand not to resolve the problem after 7 days, even no one is bother to call and confirm about the problem.

I chirayu mehta, hereby requesting you all to either resolve the problem or as to refund my money.

Secondly i hereby calling upon you that why civil and criminal action would not be initiate against you.

Please revert on top priority.

My name is pravin hiwale
I want to deactivate my jio sim card
[protected].
Please deactivate my jio sim.
My plan end on 31st december.
I dont want this free service more.

[protected].
Please deactivate my jio sim.

[protected].
Please deactivate my jio sim.

[protected].
Please deactivate my jio sim.

[protected].
Please deactivate my jio sim.

Dear Sir / Madam,
Good Morning.
This is Akshay Sangui.
My Jio no. is: [protected]
I am using ASUS ZENFONE ZE550KL

I am using this connection since last few months.
From last few days I am getting a very poor network coverage in a particular location in outdoor and indoor coverage and also I am getting a very poor 4G speed (in a particular location).
I am getting 0 to 1 signal bar, sometimes it's showing "No Network"/"Emergency Call Only" when I am in indoor coverage and in outdoor coverage some times it's showing 1 (maximum) to 2 signal bar and also some times it showing "No Service"/ "Emergency Call Only".
Not only me, some of friends are also getting same experience like me.
Whenever I go outside from my pincode then I will get a better service.
I would like to send an atrachment where it mentioned that my handset supporting band.
Kindly see the attachment.

I have complained many times to resolve my problem. Inspite of that my complain has not been resolved till now.
Cust. care told me that it will take max to max 48 hours to resolve.
After 48 hours when I called up to the cust. care that my complain has not been resolved, on that time they raised a complain and again they were assured that it will take 48 hours to resolve my complaint.
But still I am still facing the same experience.

I am totally fade up with this service.
I would like to give you the proper location in where I am facing this problem.
Existing complaints adress are mention below:
Joypuria Colliery
Landmark= Joypuria Recreation Club
Vil+P.O= Dakshin Khanda
Dist= Burdwan
State= West Bengal
Pin= 713321

Kindly look into matter and do the needful.

Regards,
Akshay Sangui
Jio No.: [protected]
Alt. No.: [protected]
H/S: ASUS