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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Reliance Jio Infocomm reviews & complaints page 120

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A
abbu maddimsetty
from Kakinada, Andhra Pradesh
Jun 4, 2019
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Address: tatipaka, 533249

In tatipaka jio signal is not functioning evening anfd night data also very weak signal. We are having plan for unlimited for rs 399 for 84days but it is not working properly kindly resolve the problem. When i wish to complaint to customercare. They are not provide customer care on line. Tatipaka, razole mandalam, e. G. Dt. Internet data speed also very low and ex 1mb down load it takes min 5min or unable to down load now message will apppear in cell phone
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    sumitmech
    from Patna, Bihar
    Jun 3, 2019
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    Address: East of Kannulal road B-area, new jakkanpur P.O. G.P.O., Opposite Sushant lok, Patna, Bihar, 800001

    Today i'm trying to recharge my mothers jio number through jio app, i have select the plan and pay the amount using upi via phonepe to times.
    Phonepe app shows transaction is successful twice, but i haven't get any confirmation or recharge on my mothers jio number neither jio app is showing any recharge voucher for redeem to activate plan.
    +3 photos
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      R
      Rawate@gmx
      from Gurgaon, Haryana
      Jun 2, 2019
      Resolved
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      Resolved

      Address: Dhaun, Champawat, Uttarakhand

      I am facing slow internet connection in my house no 17 dhaun post dhaun champawat uttrakhand 262523
      The issue has been reported to the customer service and also via mail but they are saying they will resolve it, but still they have not resolved yet. I am facing this issue from last six months and i registered complaint as well to customer care but no luck.
      Jun 7, 2019
      Complaint marked as Resolved 
      7836966991
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
      Distributor demo working in Surendrangar DXmini Store...it's working in Faraz khojani...Proof as per last 3 month CCTV FOOTAGE...

      AND very strictly given action in STORE ASSOCIATE...
      Action Fast Vishal nathwani.and Imran Hashmi
      Submit Comments...

      network issue - Comment #3450134 - Image #0
      Xhacker07938057's reply, Jun 1, 2019
      Action immediately...on surendrangar Dx Mini store
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        S
        Saurabh Shardul
        from Surat, Gujarat
        May 31, 2019
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        Address: Surat, Gujarat, 395007

        I took a connection of gigafibre in surat and due to relocation i requested for cancellation on 31st march 2019. Inspite of repeated follow up they never picked up their device and when i highlighted the same to customer care they said that you do not need to worry you will get your security deposit by 31st may even if router is not picked. Now they are giving lame excuses that service is not cancelled and its only suspended and we cant refund amount and all.

        Account id is[protected]
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          B
          Bachik Shilpi
          from Kolkata, West Bengal
          May 31, 2019
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          Address: Narayantala (West),Ghosh Para, Baguiati,Kolkata -70059, 700059

          Sub: removal of mobile tower in the midst of residential area in ghoshpara,
          Narayantala west, baguiati

          Sir,

          We would like to lodge a complaint on behalf of the residents of ghoshpara, narayantala west, baguiati, kolkata 700059 against a mobile tower being installed in our locality.

          We all are aware of the tremendous health hazards of the radiation emanating from mobile towers and its adverse effect on environment. As far our knowledge, erection of towers shall not be allowed within a radius of 100 meters from residential buildings. Here, the tower has been installed stealthily at the crack of dawn, without the consent of the residents of our locality. We strictly demand the removal of the telecom tower that has been installed on top of mr. Chapol basak’s residence of fc-81, narayantala (West), baguiati, kolkata - 700 059 (West bengal)


          Keeping the safety and health of the local residents in mind, we request you to kindly look into the matter and ensure that the said tower is removed immediately.

          Yours truly,
          The residents of ghoshpara, narayantala west, baguiati.
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
          Distributor demo working in Surendrangar DXmini Store...it's working in Faraz salot...Proof as per last 3 month CCTV FOOTAGE...

          AND very strictly given action in STORE ASSOCIATE...
          Action Fast Vishal nathwani.and Imran Hashmi
          Submit Comments...

          stop to installation of mobile tower - Comment #3450205 - Image #0
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            B
            boses331
            from Jodhpur, Rajasthan
            May 31, 2019
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            Address: Vaishali, Bihar, 844124

            I sent a message by looking at geo company's job in the paper.
            After that i got a call that my selection has been done. I was called by number[protected] for selection. After my selection he talked about sending my base photo. After that he made my job card.
            He asked for 3, 000 jobs card, which i transferred online. After that he said that i am being given a computer printer on behalf of me. After that, the phone came, that your luggage will be transported, the payment is 13000, which you have to pay. Speaking on my assumption that the company will pay half of the amount you have to pay half. I felt that there was a job in the paper and it would not be wrong if i transferred money from the bank. After that your luggage was delayed today, so tomorrow it will come out. The next morning, there was a phone call that the goods will be delayed as there is a prize on your name that can be released only after the opening of the prize. After a while the phone came and you got the amount of 280000. It will be added to your account then we will get out. Without refusing to talk to me, they can not give us jobs, so you have to take this amount. I say okay give it. Then say this is received by the policy. Your call is transferring us to the policy office. After the call, after telling me on the phone, 7 percent of all the amount i have to give before, otherwise i will not get a job. He was asked to transfer the 1 9 500 amount to the coy's account. Now i was frustrated, thought to have got a faked sum, so it would have to do. I transferred money on the company's account. Then the call came that your account is not transitioning more than 100000, so you will have to transfer the amount again or else your job and money will not be available both. I was feeling that i was frustrated but i returned the transfer to get my money back. As soon as the unmounted phone came, check your account and your amount and prize amount has been sent to you. If the check was done then 280 came and then came that your money has been frozen in the reserve bank. Then he transferred my call to the reserve bank officer, he said that you have to take non-objection certificates for which you have to deposit 50000. Otherwise you will get the money then i said that give me my money, otherwise i will complain in police. But they started saying that whatever you have to say, without transferring without a transfer of 50000, you will not get your money back. His account number[protected], ifsc code-sbin0000786 and account name mr krishna kumar hai. Sir, i have tracked the location of his number. 1. [protected] and 2. [protected]. Please help me, i will always be grateful to you.

            Thank you
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
            Jun 04, 2019
            Updated by boses331
            Sir is just saying that I had complained, so the company has said that your money will be returned only after paying money. I have given 54000 rupees so far, he is demanding more money. Sir he is taking the name of the company
            Jun 07, 2019
            Updated by boses331
            Today, the phone came again that you had complained, so all 10% of the amount will be deposited only if you get your money. But today number is second number[protected]. Sir help me.
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              D
              Diyab786
              from Mumbai, Maharashtra
              May 31, 2019
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              Address: 560068
              Website: Indiaideas@icici

              I had recharge for rs448 on 30th may by upi payment in paytm and the amount was deducted but the recharge was failed. So i had contacted paytm for refund but the transaction is successful in their app and told to contact [protected]@icici for refund. Again i had contacted jio customer care and they also told the same as i was not getting any customer care no: for [protected]@icici. So kindly check and do the needful.
              Upi id:[protected]
              Name:diyab n
              +1 photos
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                U
                umanggor
                May 29, 2019
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                Address: b207 msrscilicon spring, whitefiled hoskote road, 560067

                Hi, since last 6 months i am facing network issue in my particular number.
                When i am raising compliant customer care executive not ready to take complaint. After so many they are taking request and given comment as per their point of view not as per customer problem. And network team close the request with communicate and with giving resolution. Even jio top level management also not bother about customer problem. Bcoz compnay got money in advance. When your validity going to expire before 10 days they creating problem in service so customer can do recharge in advance. Like this jio do cheating with customer. They take money from customer but not giving service. They give good service new customer only.
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                No resolution yet.
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                  N
                  Nisha Talukdar
                  from Mumbai, Maharashtra
                  May 29, 2019
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                  I did my top up data booster recharge and it was successful. Money has been deducted from my bank account. But it does not get activated saying that "dear customer,
                  We have received recharge request for mrp 11 on your jio number *. The reference number is br0002r7n5tt and you will receive a confirmation once it is successful."
                  My data booster pack is not getting activated.. Please help me out to resolve this.
                  +1 photos
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                  My name is G.Subhavathi .I have done my recharge with 349rs for jio.Money was deducted from my account but recharge has not yet done.please refund my amount

                  data booster pack not activated - Comment #3446672 - Image #0
                  Please activate my data voucher 149 1gb data

                  data booster pack not activated - Comment #3808839 - Image #0
                  data booster pack not activated - Comment #3808839 - Image #1
                  I had recharged Data booster of 51 mrp. Money has been deducted from my bank account. I got a message saying the data booster was successful but when I check it, it hasn't entered

                  data booster pack not activated - Comment #3815804 - Image #0
                  data booster pack not activated - Comment #3815804 - Image #1
                  data booster pack not activated - Comment #3815804 - Image #2
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                    R
                    Ramanath Kadaba
                    from Basi, Punjab
                    May 28, 2019
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                    Address: 560098

                    Sir, as per your message I have recharged RS 1699/ on 2.5.2019 and it was confirmed by your SMS . I've paid Through SBI debit card and the account also debited RS 1699. But when I have made a call to 1991, they are not telling the date up to Sim has got renewed . Kindly arrange for renewal of the cell number [protected]upto date and confirmation. Thank you
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      A
                      Akanksha Sing
                      from Mumbai, Maharashtra
                      May 28, 2019
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                      Address: Vijay Path, Near Red Rose School Castair Town B.Deoghar, 814112
                      Website: indiaideas@icici

                      I am akanksha and i have recharged my jio no. From myjio app and payment was made through google pay application to [protected]@icici but yet i haven't received my recharge of rs. 498. Upi transaction id of my payment is[protected] from the name of binit kumar singh account on 27.05.2018 at 5: 59 am. It is a huge amount which cannot be ignored.
                      Please kindly provide my refund or recharge as soon as possible
                      +1 photos
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        R
                        ramniwas817
                        from Mumbai, Maharashtra
                        May 27, 2019
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                        Address: jio store, Near NRI chowk , baddi ,H.P.

                        My name is anil bansiwal. I applied to postpaid my prepaid number from the salesmen named shiva in jio store, baddi on the 14th of march. For this, i had deposited the security and membership fee rs. (250+99) and then the application was canceled for some reason. Then i will get my fees back in 60 days for information from the jio store and jio customer care. But i have not got my money yet

                        I did not know any good response from jio store and i did not get any help on the matter from jio customer care.

                        Please do something

                        My details are shown:
                        Applicant name: anil bansiwal

                        Applied jio prepaid mob. No: [protected]

                        Applied jio store and add.
                        Jio store
                        Nri chowk, baddi, solan (H. P.)

                        Bank details :
                        Sbi bank
                        Acc. Holder name: anil bansiwal
                        Acc. No. [protected]
                        Ifsc code: sbin0006401
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                        Dear Sir,
                        I am employed on Howrah JIO office, as a odss but there they are thrown out this odss concept, but they are not given last month salary, month of March, so i want to complain about this, Please help. My phone number is [protected].They are given me date to date but, no work as on the matter.
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                          M
                          Mukta Malhan
                          from Delhi, Delhi
                          May 27, 2019
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                          Address: Reliance jio infocom.ltd. as per their aparatus hanged n fitted on my wall, Hisar, Haryana
                          Website: gigafiber.jio.com , Reliance jio infocom.ltd.

                          R/sir/maam

                          This is to bring to ur kind notice that in my absence àn apparatus is fitted on my wall which is really objectionable and an offence and a crime done against me mukta malhan of 1124 housing board colony sector 15 - a hisar, haryana 125001

                          1.in my absence this illegal activity was carried by the relience jio for their next upcoming plans.

                          2 i objected to their one of the employee when i met him on my visit to hissar n made a complaint that after this as they have dugged the road water coming from housing board water supply is totally damaged n disruppted and no activity should be carried from this place, he argued and called his senior mr. Ajay kumar n mr vijay kumar regarding my objection for this illigally putting of this relience jio apparatus.

                          Sir/maam this is my plea this activity done by a company which doesnt have any right to destroy my property n bring obstecles for me for their own personal benefits.

                          A stricked n justified action is the need of the hour sir (Against this complaint)

                          As a widow of mr anil kumar mlhan, and mother of a son n for his studies i visit my place for fullfilling all govenment bills n my requirements. My mother is bearing my n my son's expenditures. She stays in panipat my maternal house. I shall be highly thankful to u for this act of kindness.
                          Waiting for an prompt reply

                          Mukta malhan (Widow of mr anil kumar malhan)

                          1124 housing board colony

                          Sector 15-a

                          Hissar 125001

                          Haryana

                          [protected]

                          [protected]@yahoo.com

                          For any kind of correspondence ;i m always at this mobile no.[protected]
                          +1 photos
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
                          May 27, 2019
                          Updated by Mukta Malhan
                          Pl provide justice by tking off this apparatus from my wall

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                            A
                            Anil Goter
                            from Jaipur, Rajasthan
                            May 26, 2019
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                            Address: My jio store,shop no 42 ,43ground floor,time square building, central spine,vidhadhar nagar, Jaipur, Jaipur, Rajasthan, 302039

                            I have vodafone sim card so i want to port it to jio. I make a port in jio service request from my jio app and they changed me 99 rupees for door step delivery. Their person came to do delivery and i provided all documents they want bt after they msg me that i provided wrong documents so the process can't processed.
                            +2 photos
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                              P
                              from Mumbai, Maharashtra
                              May 25, 2019
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                              Address: SNO 659/9 Rajiv Gandhi Nagar Appar Bibvewadi, Pune, Maharashtra, 411037

                              I am facing slow internet connection in my area sno 659/9 rajiv gandhi nagar appar bibvewadi pune 411037 maharashtra.
                              The issue has been reported to the customer service and also via mail but they are saying they will resolve it, but still they have not resolved yet. I am facing this issue from last six months and i registered complaint as well to customer care but no luck.
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                S
                                Sukchand Sarkar
                                from Mumbai, Maharashtra
                                May 25, 2019
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                                Address: Kharermath, barachandghar,kaliganj,Nadia, 741156

                                Through the fulday network is working very pathetic, not possible to do any work on the network and unable to dowload any important file or program but befor few months ago it was working good. Recent conetivity is not up to the mark
                                Please make sure the problem should resolve as soon as possible address detail given in the box
                                Please look inti this matter
                                Otherwise i have change this conectivity
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                Bed internet speed in my house Arya please solve my complain immediately
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                                  S
                                  Sam Nawabi
                                  from Mumbai, Maharashtra
                                  May 25, 2019
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                                  Address: Plote number 1 bhavna nagar limbayat udhna surat, Surat, Gujarat, 394210
                                  Website: Network problem

                                  My jio sim number [protected]
                                  My 2 last working day's my network totally bed
                                  Only one point show and no show
                                  Please complain my problem,
                                  What happened wye no network?
                                  Verry poor network.. Please my problem fixed
                                  Done.
                                  +1 photos
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                                    V
                                    viveknkini
                                    from Pune, Maharashtra
                                    May 24, 2019
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                                    Phone/mobile number: [protected]

                                    I recharged my jio number today on 23 rd may 2019 of rs. 399 through my upi id. The amount has been debited from my account.. The said amount is being shown credited to jio's merchant (Intermediatery fraud company) [protected]@icici
                                    My jio number never got refilled. Called up the jio customer care who tried to convince me that my jio app on my cell phone must have refilled the number of mr. Albania or some other jio number. I even have a log and screenshot of the conversation with the jio customer care trying to fool me in many ways.

                                    My transaction details are:

                                    Rd. 399 debited to [protected]@icici
                                    Up i ref no.[protected]

                                    Image how many people are led into this kind of fraud of 400 rupees per customer and just count the number of customers who are being cheated everyday.

                                    I want my refund back to my bank account on immediate basis. Else i would proceed to lead this matter to the consumer court..
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                    Jun 01, 2019
                                    Updated by viveknkini
                                    I am still awaiting a resolution to my complaint.. I haven't been provided with my refund yet.
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                                      dineshcshah
                                      from Mumbai, Maharashtra
                                      May 24, 2019
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                                      porting out of reliance jio

                                      Address: Dahisar (East), 400068

                                      I joined reliance jio with my mobile number in march 2018. Since then i am facing network issues. I am not even able to talk to my family members.
                                      On 16th may 2019, i went to airtel. They told me sms on 1900 with port and my mobile number. I did this. I got a service request number from jio ans it would be closed by 23rd may 2019. Today is 24th may 2019 and i have still not received sms o[censored]pc code. I rang help line of jio. They told...
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                                      viveknkini
                                      from Pune, Maharashtra
                                      May 23, 2019
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                                      I recharged my jio number today on 23 rd may 2019 of rs. 399 through my upi id. The amount has been debited from my account.. The said amount is being shown credited to jio's merchant (Intermediatery fraud company) [protected]@icici
                                      My jio number never got refilled. Called up the jio customer care who tried to convince me that my jio app on my cell phone must have refilled the number of mr. Albania or some other jio number. I even have a log and screenshot of the conversation with the jio customer care trying to fool me in many ways.

                                      My transaction details are:

                                      Rd. 399 debited to [protected]@icici
                                      Up i ref no.[protected]

                                      Image how many people are led into this kind of fraud of 400 rupees per customer and just count the number of customers who are being cheated everyday.

                                      I want my refund back to my bank account on immediate basis. Else i would proceed to lead this matter to the consumer court..
                                      +2 photos
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                      May 23, 2019
                                      Updated by viveknkini
                                      Still not provided me with the resolution..
                                      Jun 01, 2019
                                      Updated by viveknkini
                                      I am still awaiting a resolution to my complaint.. I haven't been provided with my refund yet.
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