Reliance Jio Infocomm Complaints & Reviews

I have purchased jio mobile in january and from the date of purchase i have been getting problems in the handset and every time i am facing a new problems with the handset. Raised many request and got replacements of the mobile thrice but even then the service of the product is not good and also the issues are not getting corrected well by service centre executives.

I have raised my complaints and concerns for the issues i...

A girl name zara khan ([protected]) me for giving me job in jio infocomm ltd company and told me process some steps. I send her my document. And after document verification she told me about to pay rs.2050 and then i ask some question about it, like i pay after training and then she use abusing languages and giving gali..
So all people aware from this scam....

Dear sir
I am tamil. I made a transaction through gpay for buy a coupon worth Rs. 399 from my Jio app. And the transaction was failed but amount was debited from my account on 29.04.2019 at 1.12pm.still and upi transaction Id was[protected] .still I didn't get any message from Jio communication.
Kindly solve my problem sir
Thanking you...

Recharge for [protected] not done on following occasions:
1) on 1st may 2019, 251 rupees, 102 gb, txn id : b-qalb[protected]
2) on 29 apr2019, 51 rupees, 3gb, txn id :b-qalb[protected]
3) on 28 apr 2019, two. Recharges of 51 rupees, i. E. Two 3 gb recharges, only one benefit received, txn id's : b-qalb[protected] and b-qalb[protected]..

Kindly, refund money or apply those data benefits to the mobile numberbr...

From the past several months I am getting very very slow speed of internet. I have complaint on their social media channel as well as on their customer care helpline number. every time they stop me from switching to other company and promise to resolve the issue in 48 or 72 hours. But now the situation of internet has been worse at my location and they have stopped responding. I can't even work due to this issue....

In our area hamiltonganj, netaji pally area have not get internet speed 4g speed.jio is the India's no 1 telecom network but our area needed a tower for better network service.i requested to you please improve the network service for better customer service.i many time contact to your customer care number but your customer care not solved in our problem....

Hi orderd jio fiber on april 10 2019 and paid 4500 as security deposits, but till today 30th april 2019 installation not done, i called customer care for cancellation but they said refund will get only by 30 days that too dd or cheque, as installation not done, i asked for direct back settlement, but no one bother to reply for that and they don’t want to solve the problem too...

Jio info comm warn me again and again in text "on my jio number will be curtailed/discontinued without any further notice." because of my jio number misused to make abnormally high number of outgoing calls, but as per jio tariff plans : 1. Free local calls, 2. Free std calls, 3. Free roaming calls (Incoming+outgoing) to any network anywhere in india. So now why they are warn me again & again, and i am not getting so much more calling. My...

Hi, i am a new jio user. Few days back i ported my number to jio. My complaint is that jio has exhausted the 1.5 gb of my data without usage. First i got message that 50% data has consumed in your account and after sometime i got message that 100% data got exhausted. When i had word with customer care they started teaching me that we will send you link from where you can learn how to manage data. And also link from where i can check usage......

This was the 5th time i complained in jio telecom about my data getting exhausted before the limit i showed them the proof but no reply every time they send me the message regarding how to use you your data carefully.
They don't know how to behave with with costomers, if company is selling internet at cheap rates that doesn't mean data breach is allowed....

Regarding to the complaint of i received notice from jioinfo in txt msgs (Screen shot attached) " they will be curtailed/discontinued my jio number ([protected]) service without any further notice, because of my jio number is being misused to make abnormally high number of outgoing calls. But they have already promissed free voice promise : - free local calls, - free std calls, - free roaming calls (Incoming + outgoing) to any network anywhere...

Sir,
I am using jiofi device to my mobile for wifi connection. I activated 1.5 gb per day data plan but when i cross 350 mb i'll get message from jio i had completed my 90% data of the day. Customer care not responding for this issue and don't take complaint.
I have checked data usage in mobile and also internet speed meter application.

Please take action on this issue.
Thanks you
Hariprasad...

Before 3 days i received a call from a girl named tamanna for home based jio job for i had to pay 1999 which is totally refundable.
I paid the amount and they sent a demo and agreement and then they said pay rs 2500 which is on call refundable.
Other day they said pay rs 1840 for gst charges. Now they are refunding amount.
And saying who are you. Y r you calling to us we dont know you.
Fraud call no.[protected],...

श्री मान
हमारे यहां जिओ का टावर है फिरभी नेटवर्क का बहोत प्रॉब्लम है मैने 3/8/2018 से कंप्लेंट करना शुरू किया तो मुझको हरबार बोलते है कि हमारी नेटवर्क टीम काम कर रही है 120 या...

I had ported my number from airtel to jio on 23/04/19. I am not able to get incoming calls and text messages from any number other than jio.

I tried connecting customer support multiple times but issue is still not resolved. The only thing customer support executive wants is to close the call as soon as possible without solving the original query.

I was assured my services will be fully activated within 24hours...

Dear sir.. I am retiler of jio fone & balance at anjar, my shop name is ruby mobile, shivage road near haveli faliya anjar kutch 370110, mo [protected]. My jio demo number [protected], user id [protected], [protected] i am sell jio fone with exchange but our distubuter is arihant marketing at anjar 370110 mr krupesh mehta is not refund mony of jio exchange fon of 300 rs. I am complent of jio center of mr yogeshbhai gondaliya, thir number is [protected]...

I have recharged my jio number [protected] with mrp 399 plan through phonepe on 25th april 2019 at 7.52 am. The amount was deducted from my account and showed that the transaction was successful but the recharge was not activated in my phone number. So on the same day at 7.11 pm i repeated the same recharge with mrp 399 plan.

My question is can i get the refund of one of the transaction or one of the recharge will be activated...

I made 297 recharge from google pay to jio, it was not mentioned anywhere that 297 recharge is only for jio phones. After complaining about this problem to jio as well as jio no one is helping me. Complete terms and conditions were not shown at the time of payment by jio and google pay.
Either convert my recharge to 399 which is for all phone (Jio and non-jio) and i am ready to pay the difference amount or refund my 297.
Please...

While recharging my jio number 830*28 through myjio app and phonpe wallet. Rs349 was debited from the account through phonpe app and transferred to [protected]@citibank (Reliance jio infocomm) but the recharge is not done. So please solve this issue.in phonpe it is showing that money was sent to reliance jio infocomm but the transaction is not done successfully. So send the money back....

I had done a recharge to jio infocomm through
Rechargecube.in. It showed amount 399 and a processing fee of 29/-. I paid through net banking and my money got deducted immediately. But i see i don't even have a message in my phone for recharge success.. Still my recharge amount has not got credited or talktime credit.

Kindly do the needful or advice on this...