Reliance Jio Infocomm Complaints & Reviews

I have 5 jio numbers that I don't use anymore and want to deactivate them but the customer support didn't want to deactivate my numbers by saying that number will be deactivated by itself when it validity expires, these are the numbers which i am not using for more than a year and i have complaint 3 times but there response is always same that number will deactivate after validity expires. As per new tria rules they should deactive...

Dear Sir,

My No Post paid [protected] i got a bill last month where massage charges Rs 705 wrongly because as per my plan i can sent messages 100 per day 165 words but charged . this not right i also shared my message your customer care person they said they can not do nothing so please resolve the issue asp
Please saw how charged 8 times .

Tx
Satya...

Hello myself raja tyagi, today i asked for the duplicate sim in jio mini store of bijnor city, near to pankaj hotel. As soon as i started telling them my problem, they intrupted me in between and started arguing with me .I dont know what strong was that and a guy named subodh tyagi started saying, i[censored] gonna bring in wriiten also then also we are not going to deliver or accept your complain.Go where u wanna go to complaint, the behaviour...

During a jio recharge of ₹498 on my jio number through my jio app the recharge fails but the respective amount has been deducted from my bank account balance immediately after the process and an error message on my jio app. Please return my money as soon as possible, its humbly requested to take action on the above mentioned content immediately.
Thank you...

I'm idea user but I don't know why I get this msg. [protected] this is my number.

Dear Member, Msg from Jio Ops Team / Status : TT resolved / ALCL Alarm cleared / Incident Id :IM94569154 / Work Order :[protected] / NE ID :INMHJLGNJSHPNB0001MA1BAT001 / SAP ID:I-MH-JLGN-ENB-0004 / friendlyName: SHANI PETH / Title :Module 1 Communication Fail ;...

Reliance jio provide good service in big city and good network coverage in all over gujarat.in the rural gujarat network coverage are good compare to other companies but internet speed are very slow like 2g. Please improve your service so i could be recommended to other to use jio not go for another service provider and also your company promote the what about secound sim at the time last dipawali. First sim is jio so second sim also be could...

Sir,
Today i visited a jio store near by me in jagadhri, haryana and i saw something that i want to share with your company.
Jio staff members behaviour is not good. Please deliver proper training to your staff. All the time they were busy with their nonsense talks. Please see this matter strictly otherwise they will definitely spoil the image of your brand....

I had recharge of rs 399 on my jio number [protected] on 6th may 2019 through my jio app.
It got successfull. i received message from jio that recharge is successfull. My amount is also debited.
Jio Transaction id: BR0002NMVV4R

Please resolve this issue. i am not able to use my phone since last 3 days...

Sir/Madam
मैने अपने जिओ नंबर([protected]) से एक रिचार्ज किया था, मुझे अपने फ्रेंड के जिओ फोन को रिचार्ज करना था पर गल्ती से मैने अपने नम्बर पर रिचार्ज कर लिया, मैने Rs.598 रूपये का रिचार्ज...

I have recharged jio 149 daily pack. My complaint is that jio has exhausted the 1.5 gb of my data without usage. I got message that 100% data got exhausted without a. When i had word with customer care they started teaching me that we will send you link from where you can learn how to manage data. And also link from where i can check usage... When i checked usages on that link i found that i consumed only.030 mb of data. Again i called the...

Hi,

My name is Shashi Michael and I recharged Rs 349 on May 7th transaction successfully done to [protected]@icici but didn't got any plans, confirmation from [protected]@icici amount deducted from bank. Please refund my deducted amount i am very disappointed. Please find the attached image that i made to [protected]@icici for your reference.

Thanks...

I have an issue with jio.
One website is down which i use for my official work is down fom jio internet always. The same site is working over airtel and vodafone which i have tested. Even if that is an issue from the website, i need technical details from jio back end team as exactly why this site is being blocked on jio.

But the pathetic customer care team is just keep on repeating that there is no issue at joi side...

Dear sir,
Last month 06 april 2019, i brought a phone with a cost of rs. 1600/ with six month plan. After one month the plan deactivated.
I have been confirmed from jio office rishikesh after i knew the reason how the plan deactivated.
Because before 06 april 2019, 2-3 sims passed through this phone set, so the plan deactivated, this information given by me from your rishikesh office.
This is not my mistake...

Dear sir,
Last month 06 april 2019, i brought a phone with a cost of rs. 1600/ with six month plan. After one month the plan deactivated.
I have been confirmed from jio office rishikesh after i knew the reason how the plan deactivated.
Because before 06 april 2019, 2-3 sims passed through this phone set, so the plan deactivated, this information given by me from your rishikesh office.
This is not my mistake...

I have full dnd on jio network but i still get promotional sms'. After writing in to customer care about it. I get the following msg: the concerned operator has reverted that no action has been taken since reported sms relates to your opted preference category of commercial communication.
Which means that i am going to continue getting these sms'
I got the above reply from jio on sunday 5th may 2019 after having a service request...

I wrongly recharged a pack of rs.297.00 in my mobile no [protected] on 2nd may 2019, 8:40 am. Transaction id: br0002mudnfn. The pack was not functional in my mobile even after two days. Then i contacted the jio customer care and got the news that, this particular package is meant only for jio handset. Later on i have to recharge 399 package to make my mobile working. It is surprising that, the company is not suggesting any option for cancelling...

I have made a transaction for 399 via phone-pe app on 10th of april 2019, but the money deducted where as recharge failed. I have checked with bank for below details.

As per the confirmation that we have received from your bank, the transaction for an amount of ₹ 399 (Transaction id: hdfcb1e[protected]c3d8ef32fcd9b5953d5) has gone through successfully and the amount has been credited to the beneficiary bank with the utr number:...

सर हमारे यहां ग्राम पंचायत - जफरापुर, पोस्ट ऑफिस -बेगमगंज, थाना -उमरी बेगमगंज, ब्लाक -बेलसर, तहसील -तरबगंज, जिला -गोंडा, उत्तर प्रदेश, पिन कोड 27 1402 में आपकी कंपनी का नेटवर्क बहुत...

In our area hamiltonganj, netaji pally area have not get internet speed 4g speed. Jio is the india's no 1 telecom network but our area needed a tower for better network service. I requested to you please improve the network service for better customer service. I many time contact to your customer care number but your customer care not solved in our problem. If you not give me 4g speed otherwise i port my sim another provider...

Sir, good evening i live in mosaboni mohulbera village dist east singhbhum jharkhand facing huge problem of netwrk in my village sir i used always talk to my parents as they depend on me.. But i m facing huge problem of voice drop even i dont understand what they say..
Sir i request you to please resolve this issue as earliest possible... I irritate sometime but i cant do something in this thats why i want your attention in my village.....