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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Reliance Jio Infocomm reviews & complaints page 118

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K
Krr15
from Mumbai, Maharashtra
Jun 23, 2019
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I have ported my number and done my first recharge for my new no. [protected] of rs. 498 in my jio app on 18th june, 2019. I placed my recharge request in my jio app registered with my another jio no. [protected].

I completed my transaction via mobikwik upi. Though the upi transaction was successful but my recharge didn't processed yet.

Now i want my money as a refund since i have already done my recharge from another.

Mobile no.: [protected]

Order id:
Omk22a83d8d249fdb9

Upi ref no.[protected] dated 18th june, 2019.
Rrn
+2 photos
Reliance Jio Infocomm customer support has been notified about the posted complaint.
I am Kaustubh Jakhdi i did jio recharge of rupees 349 2 times by mistake from paytm upi to jio [protected]@citibank but i haven't received the recharge but money has been deducted from my bank account i need refund urgently Please look into the refund

refund for unsuccessful recharge - Comment #3468517 - Image #0
refund for unsuccessful recharge - Comment #3468517 - Image #1
My jio sim lose for today
My jio no [protected]
Accept this my request
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    M
    Marjad bahadur
    from Mumbai, Maharashtra
    Jun 22, 2019
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    Address: Chandauli, 232102

    Sir mera jio ka no. [protected] hai. Maine aaj 2.27 pm ko 149 ka recharge kiya tha. But humare atm see balance deducted ho gaya hai..
    But humare plan activated nahi hua na hi massage aaya koi jio service se recharge ka bataeye sir him kya kare service me contact karne pe bole rahe hai ki 4 hours ka wait kare... But uske baad bhi nahi hua to kya kare...
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      A
      Ashwani Dawra
      from Pathankot, Punjab
      Jun 22, 2019
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      Dear sir/mam,
      I received the call from fraud person and he was saying he is bank manager when i asked him from which bank then he started vulgaring. I know he is fraud person his work is to cheat people.
      I request to take proper action against him. I have his call recording. His number is [protected] (Fraud person)
      Thanks & regards
      Ashwani kumar
      [protected]
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        P
        praveenjio
        Jun 22, 2019
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        Address: Indra nagar,Gachibowli, Hyderabad, Telangana, 500032

        During a Jio recharge of ₹399 on my Jio number through Jio money app the recharge fails but the respective amount has been deducted from my account balance immediately after the process but recharge unsuccessfull .Please return my money as soon as possible, its humbly requested to take action on the above mentioned content immediately.
        Thank you
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          R
          Ravi Ranjan Doordarshi
          from Gumia, Jharkhand
          Jun 21, 2019
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          Address: Amber ,kachahri,bihar sharif,nalanda 803101 bihar, 803101

          मैं 3 बरसों से जीओ को 3 3 महीने में 350 rs फेंक रहा हूँ, कभी 250 या 300 kbs से ऊपर इसकी स्पीड नही हुई, ज्यादा समय तो ये 16 kbs या 17 कब्ज़ चलता है, इतना बुरा स्थिति, मैं तो अवसाद में चल जाता हूं, मैं कांसुमेर फोरम में केस करूँगा 5 लाख का दंड भी भरबाउंगा, मैन mnp के के लिए पोर्ट sms भी मनवाया है लेकिन जिओ की तरफ से कॉल करके मुझे 2 बार यह बताया गया कि आप रिचार्ज कीजिये उसके बाद ये समस्या नही होगी
          रवि रंजन दूरदर्शी
          [protected]
          +1 photos
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            M
            Megalaana
            from Chennai, Tamil Nadu
            Jun 21, 2019
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            Resolved

            I recharged my jio number using my jio app - upi payments option. It was redirected to pay through [protected]@icici. The amount was debited, but the recharge was not done, and the call, messaging and data services are stopped.

            I want it to be either refunded or recharged. If recharged, i want the validity count to start from the date and time they recharge, and not from the date the amount was debited from my account.
            +1 photos
            Jul 1, 2019
            Complaint marked as Resolved 
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              A
              ajay kashap
              from Punch, Jammu and Kashmir
              Jun 21, 2019
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              Address: Kathua jammu and Kashmir, Jammu, Jammu and Kashmir

              R/sir
              Sir, the employees appointed by the Reliance Jio working in reliance office Kathua Jammu J& k Submit Fake/ fabricated documents namely sanjeev kumar Bhagat S/O Ramesh chander R/O rakh Manghal Tehsil Bishnah Distt jammu J& K. Sir he is only 10th passed and he take admission in Diploma course Private Polytechnic college NIT Miran sahib Road jammu you can also verify from above said college . He is not completed his diploma course till date and he produce fake/ fabricated Diploma . He is only qualification 10th other certificate is fake sir, I request to verify the Documents and immediately remove the above said person from the reputed Industries information for favor of kind information

              thanks
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                P
                Pauline P
                from Bengaluru, Karnataka
                Jun 21, 2019
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                I recharged my Jio Number with Rs.339 1.5GB Data Pack on 19th June 2019.

                Amount has been deducted but my number is not recharged and all my outgoing calls are blocked.I checked the same in MyJio App. There has been no trace of recharged information.

                Please respond to it immediately.

                Jio Number - [protected]
                Recharged on[protected]
                Time - 7:40 p.m
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  R
                  rbnc1988
                  from Kolkata, West Bengal
                  Jun 21, 2019
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                  Address: 700058

                  As per the govt. instruction, the internet service have been temporarily stopped in my area.

                  As it is a govt rule I have no problem, but my question is

                  Why the network is blocked only in JIo Network? Where other service provider did not blocked any Internet service.

                  Is there rule is different with Jio network and other service provider.

                  kindly clarify
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                    R
                    Rkmahto@1994
                    from Mumbai, Maharashtra
                    Jun 20, 2019
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                    I have recharged jio number [protected] on 2nd April, 2019 through SBI Rewards. My balance from the SBI Rewards was deducted but till today no recharge has been done on the same number. My payment status was successful. I m herewith attaching the payment status file. May I know why my recharge has not been done even after deducting my balance. Who's fault is this. Even I contacted the jio customer care but no response from their side .
                    +1 photos
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                      K
                      krunalpatel88
                      from Mumbai, Maharashtra
                      Jun 19, 2019
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                      I had recharged my jio number [protected] for the 399 rs plan on 18th of June 2019 through Google Pay UPI. I did not receive any sms from jio confirming the recharge. The UPI transaction id for the payment of Rs. 399 is[protected] & google transaction id is CICAgKDq1LHoLA .I am unable to make any outgoing calls even after recharging it. So Please look into this matter & resolve immediately. refund amount of Rs399.

                      Repeating the details
                      Mobile no on which recharge is to be done: [protected]
                      Date of recharge: 18th june 2019
                      Mode of recharge: through myjio app and Google pay UPI
                      Amount of recharge: 399
                      UPI transaction id:[protected]

                      Regards,

                      krunal patel
                      Contact No- [protected]
                      +2 photos
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                      Network gets drop constantly for days, sometimes for hours. It's creating lot of inconveniences. Request the concern authority to look into the matter as soon as possible.

                      Thank you
                      In my no form 6am there no incoming&out going call occure, and my pack are available
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                        A
                        abhishek121@
                        from Bengaluru, Karnataka
                        Jun 19, 2019
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                        balance is deducted but recharge is not done payment done, recharge unsuccessful

                        Address: Ranchi, Jharkhand, 834008

                        I have done the recharge for Jio number though my JIO UPI Phone Pay money has been deducted from my bank account but recharge is not been yet. Refund my money.

                        I have recharged Rs 399 via recharge Jio online App. I have used UPI as payment mode. The payment was successful to [protected]@icici for Rs.349 but no recharge was done.

                        So please refund my money or recharge my jio number
                        Transaction no. ICIe3b6d9b731ee40afa68d3fb[protected]br...
                        +1 photos
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                        RawAman
                        from Mumbai, Maharashtra
                        Jun 18, 2019
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                        I have registered many complaints about poor network coverage. It's been 2 years, still the issue is not resolved. They used to give me a date or 3 month waiting time saying that they will install a new tower in my area. Now they are saying that they can't tell me date. I can not port to another provider because it is the only provider in this area.
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          V
                          veer1247
                          from Chennai, Tamil Nadu
                          Jun 18, 2019
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                          Address: 600003

                          My phone no is [protected] i was using this no in vodafone postpaid gave request to port in airtel and this was done in front of me but same day at night some one logged in with same upc code i dont know how ..and from 2 weeks i dont have that no with me dont know who did this fraud airtel vodafone and jio not responding properly..

                          jio applellate team says they verify with old network the name it was used in and then they approve the port in request
                          now i never gave this request but the person started using my no

                          not attending my calls
                          all fraud people sold my fancy no

                          just for money compromised with policies

                          call me on [protected]
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
                          I Supriya Kr Manna and my money transfer Rs.2000 and money deducted from OBC account and money is not refund from Reliance jio Infocomm to OBC account.
                          Please refund my money OBC account.

                          fraud with my fancy number - Comment #3464704 - Image #0
                          fraud with my fancy number - Comment #3464704 - Image #1
                          fraud with my fancy number - Comment #3464704 - Image #2
                          fraud with my fancy number - Comment #3464704 - Image #3
                          I haven't use my data and when i wake up in the morning showing me uses 100percent of your data. One message of 50 percent at 9 33 am and message of 100 percentage on 9 44 am and in my jio app showing you have used 1.49gb at 5 19 am in the morning
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                            B
                            Bency Bobas
                            from Bengaluru, Karnataka
                            Jun 18, 2019
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                            Address: Kannara P. O, Thrissur, Kerala, 680652

                            I recharged my Jio no.[protected]
                            with Best Value Rs.399 plan 1.5 GB high speed data per day and unlimited calling benefits for 84 days through
                            http://www.jio.com/r/gvQb0KOHE on 17/06/2019.Rs.399 deducted from my account but the recharge was unsuccessful.
                            Issuer Bank: State Bank of India
                            To: Indiaideas ([protected]@icici)
                            UPI Transaction ID:[protected]
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
                            Jun 18, 2019
                            Updated by Bency Bobas
                            Please do the need full
                            Dear sir,
                            I am suraj kumar . Today 19 july 2019, 08:24 AM The 1500 rupees amount sent to your upi id [protected]@Citibank by mistake. Upi reference no. is[protected].
                            So i want please refund my amount soon.
                            Thank you

                            recharge successful but amount deducted from account - Comment #3464563 - Image #0
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                              V
                              Vaibhav Kaldate
                              from Mumbai, Maharashtra
                              Jun 18, 2019
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                              I have recharged Rs149 from to the my jio app on the 8th June 2019 .Amount is approved by [protected]@icici amount is deducted in the my account but recharge is not done please refund my amounts immediately. And the recharge time is at 19:48:31
                              Remarks :- Remarks is the collect pay request
                              This is the total transaction information so please refund my money immediately.
                              Date :- 8 June 2019
                              Transaction ID :[protected]
                              +1 photos
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                                L
                                lonely Wolf
                                from Jabalpur, Madhya Pradesh
                                Jun 18, 2019
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                                I have done recharge of 499 for my no: [protected] on myjio app through Google pay upi. The amount got detected from my account but the recharge is not successful. Kindly check into it and resolve the issue immediately because the same thing happened during my previous recharge and I ended up with two recharges with the same validity. As I thought the money detected for unsuccessful recharge would reflect back in my account but the next day I got the recharge confirmation message and my money was wasted. So This time I dont want to repeat the same mistake. I request you to kindly look into this issue immediately
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  A
                                  asheesh2030
                                  from Gurgaon, Haryana
                                  Jun 18, 2019
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                                  Address: D-213, SHASTRI NAGAR, Meerut, Uttar Pradesh, 250001

                                  As i have purchase your JioGigaFiber whose number is[protected] on 10-06-19 but the internet is still not working till date it is not started. And the services are rarely poor and very pathetic. The customer service number which is [protected] is going continuously goes on hold I have ring the number and my call waited for 10 minutes in my record and no customer service provided to me. Therefore, the team of Reliance JioGigaFibre is not working properly.
                                  Valuable customer if the team of reliance thinks.
                                  Asheesh
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    K
                                    Krr15
                                    from Mumbai, Maharashtra
                                    Jun 18, 2019
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                                    I have done my first recharge for my new no. [protected] of rs. 498 in My jio app registered with my another no. [protected].

                                    I completed my transaction via upi. Though the upi transaction was successful but my recharge didn't processed yet.

                                    Order id:
                                    OMK22a83d8d249fdb9
                                    +1 photos
                                    Jun 20, 2019
                                    Updated by Krr15
                                    UPI Ref no.[protected] dated 18th June, 2019.
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                                      U
                                      Umeshoza
                                      from Mumbai, Maharashtra
                                      Jun 17, 2019
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                                      Address: 411041

                                      Last one year to complained for network issues and internet speed but i didn't got solution by customer care service. They said wait already I have 1 year wait for solutions but still problem there.. no good range of network so many customer in one tower are unable toh solve my problem ...Mobile Tower capicty over load to Mobile Consumer Then problem slow internet customer care service say. Please install the new tower fast
                                      +1 photos
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                      Jun 17, 2019
                                      Updated by Umeshoza
                                      Slow internet speed
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