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Reliance Jio Infocomm Complaints & Reviews

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Updated: Jan 16, 2026
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Reliance Jio Infocomm reviews & complaints page 122

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S
Sam Nawabi
from Mumbai, Maharashtra
May 25, 2019
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Address: Plote number 1 bhavna nagar limbayat udhna surat, Surat, Gujarat, 394210
Website: Network problem

My jio sim number [protected]
My 2 last working day's my network totally bed
Only one point show and no show
Please complain my problem,
What happened wye no network?
Verry poor network.. Please my problem fixed
Done.
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    V
    viveknkini
    from Pune, Maharashtra
    May 24, 2019
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    Phone/mobile number: [protected]

    I recharged my jio number today on 23 rd may 2019 of rs. 399 through my upi id. The amount has been debited from my account.. The said amount is being shown credited to jio's merchant (Intermediatery fraud company) [protected]@icici
    My jio number never got refilled. Called up the jio customer care who tried to convince me that my jio app on my cell phone must have refilled the number of mr. Albania or some other jio number. I even have a log and screenshot of the conversation with the jio customer care trying to fool me in many ways.

    My transaction details are:

    Rd. 399 debited to [protected]@icici
    Up i ref no.[protected]

    Image how many people are led into this kind of fraud of 400 rupees per customer and just count the number of customers who are being cheated everyday.

    I want my refund back to my bank account on immediate basis. Else i would proceed to lead this matter to the consumer court..
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
    Jun 01, 2019
    Updated by viveknkini
    I am still awaiting a resolution to my complaint.. I haven't been provided with my refund yet.
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      D
      dineshcshah
      from Mumbai, Maharashtra
      May 24, 2019
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      porting out of reliance jio

      Address: Dahisar (East), 400068

      I joined reliance jio with my mobile number in march 2018. Since then i am facing network issues. I am not even able to talk to my family members.
      On 16th may 2019, i went to airtel. They told me sms on 1900 with port and my mobile number. I did this. I got a service request number from jio ans it would be closed by 23rd may 2019. Today is 24th may 2019 and i have still not received sms o[censored]pc code. I rang help line of jio. They told...
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      V
      viveknkini
      from Pune, Maharashtra
      May 23, 2019
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      I recharged my jio number today on 23 rd may 2019 of rs. 399 through my upi id. The amount has been debited from my account.. The said amount is being shown credited to jio's merchant (Intermediatery fraud company) [protected]@icici
      My jio number never got refilled. Called up the jio customer care who tried to convince me that my jio app on my cell phone must have refilled the number of mr. Albania or some other jio number. I even have a log and screenshot of the conversation with the jio customer care trying to fool me in many ways.

      My transaction details are:

      Rd. 399 debited to [protected]@icici
      Up i ref no.[protected]

      Image how many people are led into this kind of fraud of 400 rupees per customer and just count the number of customers who are being cheated everyday.

      I want my refund back to my bank account on immediate basis. Else i would proceed to lead this matter to the consumer court..
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
      May 23, 2019
      Updated by viveknkini
      Still not provided me with the resolution..
      Jun 01, 2019
      Updated by viveknkini
      I am still awaiting a resolution to my complaint.. I haven't been provided with my refund yet.
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        S
        sajin sajinu
        from Chennai, Tamil Nadu
        May 21, 2019
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        Address: No 25/17 B, Lenin Nagar, 1st Main Road, Ambattur, Chennai - 53, Chennai, Tamil Nadu, 600053

        I had recharged my jio number [[protected]] for the 399 rs plan
        (349 with 50 rs voucher) on 20th of may 2019. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. The net banking transaction id for the payment of rs.349 (399 plan - 50 voucher) is[protected]. I am unable to make any outgoing calls in spite of recharging it well in advance. Please resolve immediately.

        Repeating the details
        Mobile no: [[protected]]
        Date of recharge: 20th may 2019 in the evening
        Mode of recharge: through myjio app and idfc netbanking
        Amount of recharge: 349 rs (399 plan - 50 voucher)
        Bank transaction id:[protected]hdfc reference no)

        Regards
        Stalin
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          D
          Doctor Me
          from Noida, Uttar Pradesh
          May 19, 2019
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          I had one jio number, [protected], registered on my name, abisha i was not using the number but was active on whatsapp, suddenly my whatsapp asked me to verify my number when i tried to contact company the number was given to someone else they didn't inform me but now company has given my number to some other person and now my whatsapp is being used by that person, truecaller shows my details too i want to block my whasapp id and remove all my details linked to that number and sue jio for for doing this to me, my personal whatsapp id is being used by someone else, this is a breech to my privacy
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
          My area jio internet network speed is very slow plz solve this issue
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            M
            Madhu pundir
            from Mumbai, Maharashtra
            May 18, 2019
            Resolved
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            Resolved

            Address: Reliance jio communicatio ltd, New Delhi, Delhi, 110059

            A jio mobile tower is being installed on the roof of housing complex (Add - amit yadav d-3 fourth floor galid no. 8 rajapuri utter nagar). Company has taken any permission from other flat owners. A objection letter with sign of 15 house owners of this sreet has been sent to company. Without knowledge of other flat owners how the form was filled and how company installed the tower. This is area is a dense populated area and this street is one sided closed and no park is nearby. Two public schools (Renuka public school and adarsh new holy public school) are less than 100 meter radius of tower. Which is opposite to dot guidelines of tower installation.
            An objection letter sent to company regarding this is being attached.
            Please take action regarding this
            Thank you
            May 18, 2019
            Complaint marked as Resolved 
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
            May 18, 2019
            Updated by Madhu pundir
            Company and fourth floor flat owner( front side) has not taken permission from any other flat owner
            Sir i have recharged my jio no. through jio app using credit card but since now my no. hasn't beed received the msg of recharge, only the conformatory msg has been received by me.. please help me si that i can smoothly get recharged on my number
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              G
              guwahati godown
              from Kolkata, West Bengal
              May 18, 2019
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              Address: Ram Kunj HO No.35, P.P.Road, Milanpur, Rehabari, Guwahati-781008, Kamrup Metropolitan, Assam, 781008

              Dear team,

              Please note that i was purchased a jio mobile for the month of feb'19 vide imei no.[protected]. I am facing problem that we can't on mobile. While we reached a nearest jio office o[censored]lubari. The office engineer had checked and told that the motherboard was broken. We have to change the same therefore we have to pay of rs.1200.00. But my complain is how it is possible to break my mobile motherboard. Ever never was drop my mobile from my hand and there is no scratch on the mobile than how it's possible to break my mobile mother board. I was not convinced about the reply of jio office engineer.

              Please look into the matter and exchange my motherboard.

              Thanks

              Prabir das
              [protected]
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
              I culdnt able to receive bank otp, iam using jio number for my banking i cant able to do internet banking without receiving otp
              I have recharged my jio no [protected] today with 399/- rs pack but it is not recharged. But balance of rs 349 + 50 add-on voucher is deducted from my bank acvount. So kindly help me with attached screen shot.
              Area Vpo DHIN tehsil BARARA Distt AMBALA Haryana problem is slow network speed Data
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                C
                Cdk6
                from Mumbai, Maharashtra
                May 18, 2019
                Resolved
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                Resolved

                Today I have recharged my jio number with 399 plan and got recharge successful message but it is not updated yet, it was more than 4 hours still no update from jio .. Please do solve this issue as soon as possible .
                Recharged through phonepe app and got recharge successful message

                Thank You .
                May 18, 2019
                Complaint marked as Resolved 
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                  A
                  arijit kumar barik
                  from Delhi, Delhi
                  May 24, 2019
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                  Address: vill+p.o.- balarambati, p.s.-singur, Dist- hooghly, pin-712409, Hooghly, West Bengal, 712409

                  Very low network coverage in my area. No internet speed. So many times I call to the customer care for the complaint regarding internet speed but they always Denny to accept it. Every time the customer care persons give me a fake assurance that the some work has been going on and the network problem will be solved very soon. I am facing this problem since 6 to 8 months.You can verify this complain if you want and take it seriously. You solve it as early as possible.
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                    J
                    Jai Kochar
                    from Coimbatore, Tamil Nadu
                    May 16, 2019
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                    Address: 641011

                    I had recharged my jio number using axis bank net banking on the 16th of may, 2019.
                    I received a confirmation message that my account was debited by rs. 349, but my jio services such as calls and internet remained inactive

                    I had recharged my jio number using axis bank net banking on the 16th of may, 2019.
                    I received a confirmation message that my account was debited by rs. 349, but my jio services such as calls and internet remained inactive.
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                    Very low network coverage in my area. No internet speed. So many times I call to the customer care for the complaint regarding internet speed but they always Denny to accept it. You solve it as early as possible.
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                      J
                      from Mumbai, Maharashtra
                      May 15, 2019
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                      Address: Pune, Maharashtra, 4111030

                      I had recharged my jio number [protected] for the 399 rs plan
                      (349 with 50 rs voucher) on 15t of may 2019, well in advance before the due dahte. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. The net banking transaction id for the payment of rs.349 (399 plan - 50 voucher) is[protected]. I am unable to make any outgoing calls in spite of recharging it well in advance. Please resolve immediately.
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                      I have recharged jio no for rupees399 on 12/5/19 8.30pm, recharge unsucess through sbi online the msg says that your money will be back through oxitrans sbi. but still now there is no response. pl refund my money in my account immediately, trans id proof is UH73481228.
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                        J
                        Jagadeesh Vamsi
                        from Mumbai, Maharashtra
                        May 15, 2019
                        Resolved
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                        Resolved

                        Address: D.no 15-733/1 Lakshmi Nagar arilovacolony Visakhapatnam, 530040

                        We have seen a job article in olx about supervisor job and the link is (I've found this on #olx. What do you think? Hirirng for telecom tower supervisor, driver, gaurd urgent base hiring www.olx.in/item/[protected]). we paid ₹2500 to them. To the name of santhosh kumar, maharashtra bank of india, account number is [protected] and ifsc code is mahb0001247. They said job will be given to me when only i pay ₹2500 as security deposit. The whatsapp chat is this
                        https://drive.google.com/file/d/1jF-C0vPD_xxMi0xyfJZ78vH_iFt2dDiO/view?usp=drive...
                        May 15, 2019
                        Complaint marked as Resolved 
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                        May 15, 2019
                        Updated by Jagadeesh Vamsi
                        And the article is published by miss jeevika Sharma
                        May 15, 2019
                        Updated by Jagadeesh Vamsi
                        And we got a call from the manager of the reliance company named Abhijeet Singh and his contact number is [protected]
                        My jio number alredy recharge in 2 days ago 399 rupess but by mistake today one more recharge in 200 hundred (my jio number-[protected])
                        Dear OLX user,

                        We regret the inconvenience caused to you.We would quickly like to resolve this for you. Please contact us at [protected]@olx.in with complete details

                        Thanks,
                        Team OLX
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                          N
                          Nim2cool
                          from Mumbai, Maharashtra
                          May 14, 2019
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                          Address: Daulat nagar borivali east mumbai 400066, Mumbai City, Maharashtra, 400066

                          I m retailer in daulat nagar borivali east and koi jio ka salsman service nahi de pa raha hai jio ka activation ka pressure babate hai aur recharge k liye koi salsman hi nahi aur vaha distributor ko call karo to vo gaon me ja k baitha hai aur unka koi service nahi de pa raha hai. Ab lag raha hai k jio k bhi sahi me ache din aane vale hai kya jio bhi bandh na ho jaye aise service de rahe hai jase hum unse fukat me recharge mang rahe ho.
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
                          Please help me I do a wrong number recharge of 49rs .
                          Please kindly cancle the recharge
                          And back me my recharge amount
                          Recharge details are -
                          [protected]
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                            R
                            Ramandeep singh Bagga
                            from Malout, Punjab
                            May 13, 2019
                            Resolved
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                            Resolved

                            Address: Sri Muktsar Sahib, Punjab, 152107

                            I have 5 jio numbers that I don't use anymore and want to deactivate them but the customer support didn't want to deactivate my numbers by saying that number will be deactivated by itself when it validity expires, these are the numbers which i am not using for more than a year and i have complaint 3 times but there response is always same that number will deactivate after validity expires. As per new tria rules they should deactive my number and they have no rights to keep my Adhara data on there there servers.
                            The numbers are shown in the picture uploaded except [removed] and [removed], leaving these two i want all other 5 numbers deactivated.
                            Thank you
                            May 20, 2019
                            Complaint marked as Resolved 
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
                            May 13, 2019
                            Updated by Ramandeep singh Bagga
                            I have never expected this kind of response from jio as earlier i want to port my Vodafone number to joo but now i have to think twice about it
                            May 15, 2019
                            Updated by Ramandeep singh Bagga
                            This guy called me and want to spam me and his no. Is [protected], this guy wanted me to install inkwire by saying that my no. Is linked with jio money . What an ###.
                            Sir,
                            Above 3 months laters my Jio no. [protected] to very bed network and so slow to net. So plzzzzz check to my network in near to tower and any solution to find.

                            Thank you
                            Parihar shankar
                            Recharged my jio number with 149 Rs pack . Pack not been activated yet .
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                              S
                              satyabrata@82
                              from Kanpur, Uttar Pradesh
                              May 13, 2019
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                              Address: U-35, 3floor Subhash park, Uttam Nagar , New Delhi, New Delhi, Delhi, 110059

                              Dear Sir,

                              My No Post paid [protected] i got a bill last month where massage charges Rs 705 wrongly because as per my plan i can sent messages 100 per day 165 words but charged . this not right i also shared my message your customer care person they said they can not do nothing so please resolve the issue asp
                              Please saw how charged 8 times .

                              Tx
                              Satya
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                R
                                Rajayagi
                                from Mumbai, Maharashtra
                                May 13, 2019
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                                Address: Jio mini store, near pankaj hotel, Bijnor, Uttar Pradesh, 246701

                                Hello myself raja tyagi, today i asked for the duplicate sim in jio mini store of bijnor city, near to pankaj hotel. As soon as i started telling them my problem, they intrupted me in between and started arguing with me .I dont know what strong was that and a guy named subodh tyagi started saying, i[censored] gonna bring in wriiten also then also we are not going to deliver or accept your complain.Go where u wanna go to complaint, the behaviour was such a unusual that i cant bear that and immediately filed a complaint.Though my problem of duplicate sim is still pending.have a look into this matter and pls question that guy named subodh tyagi thinking himself as king or what i dont know.
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  V
                                  violet s
                                  from Bengaluru, Karnataka
                                  May 13, 2019
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                                  Address: 3rd floor,AM buliding hosur road,kudulgate b-68, 560068

                                  During a jio recharge of ₹498 on my jio number through my jio app the recharge fails but the respective amount has been deducted from my bank account balance immediately after the process and an error message on my jio app. Please return my money as soon as possible, its humbly requested to take action on the above mentioned content immediately.
                                  Thank you
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    Vinayak Bhaskar
                                    from Noida, Uttar Pradesh
                                    May 12, 2019
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                                    Address: Bhosari, 411039

                                    I'm idea user but I don't know why I get this msg. [protected] this is my number.

                                    Dear Member, Msg from Jio Ops Team / Status : TT resolved / ALCL Alarm cleared / Incident Id :IM94569154 / Work Order :[protected] / NE ID :INMHJLGNJSHPNB0001MA1BAT001 / SAP ID:I-MH-JLGN-ENB-0004 / friendlyName: SHANI PETH / Title :Module 1 Communication Fail ;
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                                      J
                                      Jay Shah22
                                      from Surat, Gujarat
                                      May 12, 2019
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                                      Address: B/4 Jain Society, Panch Mahals, Gujarat, 389230

                                      Reliance jio provide good service in big city and good network coverage in all over gujarat.in the rural gujarat network coverage are good compare to other companies but internet speed are very slow like 2g. Please improve your service so i could be recommended to other to use jio not go for another service provider and also your company promote the what about secound sim at the time last dipawali. First sim is jio so second sim also be could be jio?
                                      Very slow internet speed, please please provide better service in my village..
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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