Reliance Jio Infocomm — jio phone dead in two days

Ajesh Jacob Appu

from Palackattumala, Kerala

Address:

Thiruvananthapuram, Kerala, 695144

I purchased new jio phone as a gift to my mom on 30 th of january 2018 but unfortunately in the very next day it was damaged showing the error

"warning : oem key verify failed!!!
Warning : ssystem will reboot right now!!!"

But its not rebooting and got freezed, i tried after replacing the battery showing the same error mentioned above and also its not booting up.

I request you to take action immediately or a refund must be initiated, this is the first time i am unsatisfied by jio's service and requested you to take the step immediately to repair or refund.

Consider the complaint at its priority for resolving.

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Comments

JAY PRAKASH SHUKLA (ANKIT)

from Delhi, Delhi

I recharge my jio number [protected] with399 on 26 January 2018 and as per latest plan of jio i Have to receive 1.5 gb data but i receive only 1 gb data

I recharge my number through hike application

Please provide me correct benefits

Vikram Sahare

from Pune, Maharashtra

198 no.Customer care service center employee is third class employee ...
M calling last 3 days continue but not given solutions . all person given just wrong statement and direct cut ph. Why u open customer care service ? U r not listen customer issue... Plz shut down customer care service ... U r not solve customer issue.

sandinandi

from Coimbatore, Tamil Nadu

I bought this phone in a December month 2017 after 2 to 3-month the phone turned off automatically I have just tried many times to switch on but it just showing the symbol of jio other than it not working at all until..now I wish to know the reason for this