Reliance Jio Infocomm Complaints & Reviews

Dear sir, I reside in Lucknow Uttar pradesh On 8th october 2018, for the first time I tried to recharge my Jio no. with Rs 399 from BHim App, as it was about to get expired on 9 th October. To my dismaythe payment was successful and the money was deducted from my Bhim account .But the No.[protected] was not recharged. the amount 399 was debited from my account.
I want my money back.
thanks

Dear respected sir/mam, i am the residence of abul fazal enclave, okhla, new delhi, since past year i have registered tons of complaint regarding poor network coverage at my particular location but jio does not provide me any resolution, they always says that network site will be planned in your area which will be live within 30 days some message says the same but with different resolution time like 120 or 90 days but as days passes away i still face the same issue which i was continuously facing since past year so this time i lodged the complaint to national consumer helpline / telecom regulatory authority of india (Trai) my complaint no is ; 946552 and my jio service request number is sr00000r6ybx and my jio number is [protected], kindly take some legal action or provide me resolution
This is my 2nd complaint

Hi all,

Poor network availability

Facing the problem of zero network availability in my area shantiniketan 4th cross, near sana college, hubli-580025 karnataka state. And received the same feedback from neighbours. Request you to please resolve immediately.

Already contact customer care but no response

My mobile number is [protected]

Past 15 days i regularly giving complaint on a poor network in my area. But no one taking seriously on this. Still, i am facing network. I not able to call in my home. Whenever i go to inside in my home it's automatically my mobile network gone. I not able to make the call. It's incoming or outgoing. It's not working in my home. It's totally waste for me 399 plan. I was recharge 399 plan. I am using 399 3 month plan but i can't utilization this calling facility in my area. If it's not solve in 7 days, i will go to consumer court.

It's been 8 days to purchase the sim but still it's not activated. And i'm going everyday to the jio store but still they are not helping me. I cant call or text anyone. These so worst. I have purchased my sim on 2 october and today's date is 10 october.. No sim will take 8 days for activation.. And still jio is not helping me.. Please help me as soon as possible.

On 06 august 2017, i had applied for a jio prepaid connection from jio retailer, ratandeep complex, bareilly. I had paid rs 500 towards the same. On 07 august 2017, i got a message that my application has been rejected without citing any reason. And i was told to collect the refund amount of rs 498 from the store. When i went there to collect the money, they refused. I visited the store many times and each time, they refused to refund my money. Dejected, i spoke to customer care many times but to no avail. So i wrote to jio care and i got the reply that they are looking into the matter and it will be resolved soon. After that, nothing is heard from them. Again i write to them and each time, i get the response that they are looking into the matter and it will be resolved. Even after more than 14 months, jio has not refunded my money nor they contacted me regarding my complaints. Now, i don’t know what to do or whom to contact. I’ve been cheated by a reputed company like reliance. Their attitude towards consumer is pathetic to say the least.

I have recharged with rupees 449 using jio app. Mobile number [protected]. Once but i got message as transaction failed. But the amount was deducted from my account. As the message showed transaction failed i thought they will send back the money in my account but as always happens when transaction fails. So i did recharge again with 449 rupees. Again amount deducted and transaction failed message again came. Later succesful transaction message appeared but my money deducted twice. I want 449 rupees refund.

I am following up with jio care via email (At jio care) as well as call (At jio contact center) since 3 sept 2018, but even after assurance from the team that cancellation request has been taken by escalation team, still i am getting new bill generated for oct' 2018 and there is no confirmation yet from jio regarding cancellation of my connection or account.

Hello,

I have recharged a wrong plan instead of the right plan via paytm,

I have recharged the ₹251 pack. Kindly cancel the aforesaid recharge so that i could recharge once again the right plan.
Alternatively, if you could just transfer the benefits of recharge to my number as well, i will be highly obliged.

Thanking you,
Jai varsolkar

Sub : fraud from online site jiotowers.com with a/c no [protected] sbi ifsc code sbin 0001218 branch brbb road kolkata
With phone no. [protected] [protected]. I have been cheated by above site and no by promising installation of jiotowers at my site and taken away totally rs. 121500. Through online payment (14500+50500+56500) towards reg fee, agreement & bank decleration charge on 12/9, 15/9, 17/9 and they are still calling and demanding rs75300 towards noc charge. I have all call, email, message details which were also forwarded [protected]@ksp.gov.in but no help is provided. Please trace the culprits and help me to get back my money.

This is to bring to your notice; we have procured one “jio phone on[protected], in Monsoon Hungama offer” As per the official criteria exchange the old phone at your third party retailer M/S. Prince book store(contact person name:Mr.Sanju), Peddagantyada, Visakhapatnam-44 (A.P). We have also paid by cash Rs.1100/-(Eleven hundred rupees to the retailer for your product procurement. At that time of purchase, we have ported from Airtel (MNP) to Jio our existing mobile number: [protected]. After one week we have received confirmation of successfully ported.

Our number has not been recharged deposit payment of amount Rs.594/- (Monsoon Hungama offer) till today.

We have continuously follow up to the retailer and your customer care team (Ref no: Service request: 00000QYPKO[protected] daily twice. We have reached to our local JIO office at Gajuwaka also for this issue, but they are hope less to resolve the issue. Today one of your Jio executive named by Mr.[protected]@[protected] (connection with retailer) was done recharge of Rs.99/-. And he is saying like we are in Monsoon Hungama offer, up to six months, in every month will be recharged that Rs.99/- automatically. At that same time we have received the message in our mobile like: “Dear Customer, benefits of JioPhone Moonsoon Hungama offer cannot be extended on your Jio no: [protected] as the number is not activated under mentioned offer”. I think It's looking like your Jio executive named by Mr.[protected]@[protected] (connection with retailer) was big cheated to us.

I am very much feeling very bad & shocking about these type of behavior from Jio service.

Your immediate action will be highly obliged and awaiting for your valuable reply.

I have been sitting for 1 hour at your nagaur rajasthan service centre. But there is no one to solve my problem. Please resolve my problem immediately. Otherwise your reputation will be spoil in your costumers... N i n my family is regular customer of jio from last 1 n half year...

Please look into matter seriously... Thank you

Regards
Mohit saraswat

I had post paid ac number [protected].
And i had recharge rs 449 on dt 6.10.18 by paytm, but my recharge amount goes to my credit balance. Result was my outgoing and net connection stopped.
After customer care suggestion i had convert my post paid number to pre paid and i had paid rs 99+149.
Now i m requesting you that the whatever amount in my credit balance of postpaid connection., pl refund me in my sbi bank account number or paytm ac.
My sbi ac number is [protected].
Thanks

Your faithfully
Dinesh nayyar
Mobile number [protected], [protected]

I have recharged worng number instead of mine, i would like to change that to my number. I have recharged rs. 399. I would like to request you to cancel that recharge and change it to my number. It was a mistake. And i would expect you to respond as soon as possible. I think u will get this happened. And this was the first time.
Thank you.
From
Sowmya sri moola

Dear Respected Sir/Mam, I Am The Residence Of Abul Fazal Enclave, Okhla, New Delhi, Since Past Year I Have registered tons of complaint regarding poor network coverage at my particular location but jio does not provide me any resolution, they always says that network site will be planned in your area which will be live within 30 days some message says the same but with different resolution time like 120 or 90 days but as days passes away i Still face the same issue which i was continuously facing since past year so this time i lodged the complaint to NATIONAL CONSUMER HELPLINE / TELECOM REGULATORY AUTHORITY OF INDIA (TRAI) MY COMPLAINT NO IS ; 946552 AND MY JIO SERVICE REQUEST NUMBER IS SR00000R6YBX AND MY JIO NUMBER IS [protected], KINDLY TAKE SOME LEGAL ACTION OR PROVIDE ME RESOLUTION

I m staying in delhi patel chest and i m start using jio sim since launch. Jio network is too weak and i cant use browsing and even calling. Really jio is not working to this place. For this reason i m taking a new airtel sim and start to use somehow this is working but i paid recharge to jio for 3 months. Actually nowadays jio is really torturing to all people. Everywant want to use jio but it not give any good result nowadays we all doesnt want to use jio sim anymore. Is this wht do u want? Mukesh ambani pls check all this problem and solve this problem very soon otherwise jio will be vanished.

Sir i recently recharged my jio no. [protected] with rs.998 plan (2gb/month, validity-336 days) by mistake with paytm. The plan i actually wanted to take was rs.499 (2gb/day, validity-91 days). I can't survive in 2gb/month and have already exhausted the 2gb within a day of plan activation. Could you please change my plan and gove me the due refund. Or cancel my current plan and refund the due amount so that i can purchase the suitable plan.
Thank you

Jab se sky sanchar kranti yojna apne chhattisgarh mei chala hai tab se jio network aur uska service 2g se bhi behal hai. Hala ki gaon gaon mei jio tower lag hai bhi bhi apne block deobhog dist gariaband cg mei 2g ki tarah chal raha hai. Maine socha jiofi mei thik chal raha hoga kar ke wo bhi le liya bhai*u* waise ka waisa hai. Upar se saalo digital india banane ka sapna dikhate hai aise mei ghantaka digital india ka sapna sakar hoga

Dear sir, phone number - [protected]
Is calling everyday and talks vulgar.
He calls and says he knows me and harasses.
This phone belongs to my sister. She gets scared when this guy calls.
I've talked to him and said i'll call the police if you call again.
But he won't listen to any of my warning.
Please lodge a complaint against this number and kindly block any call or messages from this number.
My number - [protected]

Idiots why did you started telicom company of 4g.prostitution is suitable for you.what nonsense speed this is 70kbps is maximum, idiots I have complained on this issue in February 14 2018.now also we are facing same problem.if you people need easy money go to prostitution but don't cheat public.have you any shame.are you human beings or not.

Dear team,
This is to inform you about jio network issue at bamroli road location. We have complained about this to jio support team, but we are getting only one reply that "sir/ madam please wait for 90 days. Your problem will be resolved." but this is very disappointing that n number of complain has been registered but still we are facing same issue. I kindly suggest your team to look into this case.

Thanks & regards
Shiwangi verma
93 vrundavan society 1,
Bamroli road
Godhra, panchmahal
Gujrat-389001