Reliance Jio Infocomm Complaints & Reviews

Since morning 10 am i have been in deep shock, my jio no was recharged for 399 from amazon pay, but still wasn't able to call or sms, and after a dozen calls to jio, spoke to a supervisor named jeevaanadhm who said same thing that they haven't received any payments from my number, and it might be payment decline said to wait for 3 days as it is a wallet payment...

Sir, i have done jio prime member recharge plan rs. 399 for 84 days on 28-10-18 at 1324 hrs for jio number [protected] through net banking ref no. Igaeqrfum2 but internet, outgoing call and other services on this number has not been released/restored. Kindly release/restore internet, outgoing call and other services as per jio prime member plan for rs. 399 immediately in my above jio number.

Hi, i ported my number to jio last month and since then i haven't been able to make any calls. I'm not receiving any calls but the data is working fine.
Earlier messages were also working but since last week i'm not getting messages also.
I have complained many time but those people are not doing anything.

I even mailed on the jio care mailer, they replied that they are escalating the issue, that was 6 days ago. Since then i have sent them 3 reminder mails, but they are not doing anything.

I just want them to either resolve the issue or let me port my number. They are not doing both. They are not even replying.

Number - [protected]
Name - mayank mittal

There is no signal coverage in my areafor mobile number [protected]. The customer support is asking to wait for 120 days. They are charging for those 120days even thought they are unable to provide the services. When the fault is from their side they should deactivate my plan & issue refund. They are saying that they cant issue refund. They have clearly mentioned there that the issue is from their end. Can someone help me to file a case against jio in consumer court. I have attached the screenshots.

I have two packs of 2gb/day and the data got exhausted in the night when there was no usage. I was sleeping and there were no updates going on the phone. This has happened for the 5th time in the past few days. Jio is doing this purposely to make people to do additional recharge. This is a malpractice used by jio and it completely violates my rights under the consumer protection act, 1986

In my area which is in nalanda district subdivision hilsa location hilsa nagar palisad town, net connection of jio is not working during 7 pm to 11:50 pm. I request you to please see the problem persist in net connectivity during above mentioned period. Due to this i am not able to use net connection in my phone., fluctuations in net signals my personal work badly hampered.

No coverage of jio in electronic city for mobile number [protected]. I had raised a issue with jio care & they are asking me to wait for 120days to fix the network issue in this location. Worst services by them. I have done recharge for 3months. What is the use for me? If there is no coverage for 120days & they are charging me for that 120days. I have attached the screenshots of jiocare reply

Sir, i have recharged rs. 399 jio prime member plan on 28.10.18 through net banking for jio no. [protected]. The amount credited to reliance jio infocom vide internet banking ref. No. Igaeqrfum2 at 13.24 pm on 28.10.18 but internet and other services in jio mobile no. [protected] has not been released/ restored. Kindly restore/ release internet and other services immediately otherwise amount may be refunded.

I have done 7 data booster recharges on 9th october through my jio app. Its been 20 days and i havent recived data or refund. Launched a lot of complaints with jio customer care but they are not helpful at all.

Jiofi number in which i did recharges. [protected]
Recharge date 9th october 9.23 pm
Recharge amount = 101 x 6 recharge 51 x 1 recharge

Jio calling number = 833484o573 rohit agarwal.

I have recharge my jio sim from rs 399 and validity unto 22 dec 2018. All calls free and daily 1.5 gb data daily in this plan but from today i am not able to make any call. Today i am found one msg that i am missus this plan but i am only make a call on my family or family members. When i talk to customer care they advice me to recharge rs 149 for continue outgoing call. But in term and condition not any place this is not mention that i am not making unlimited call to our family and friends. So please help from this type of fraud promise given by company.

Thanks
[protected]

I m complaining about miss meera she had offered me a job and take 7200 rs as security deposit but that was fraud now the mobile is switched off...

I tried a lot to reach but no response..

Please help me in getting my money back.

People involved in this

Niharika
Garima
Aniket
Meera..

These 4 persons taken the money via account transfer in the month of august and did not gave me a job.

When i was paid money for taking net speed or calling then i was not satisfied net speed. When i was call to customer care he will tell sir in your area so many people can use the jio network so i can't give you speed and i will solve this problem. Every time he wil give same word... Please solve this issue other wise i will go to police and i can came on reliance jio network.

To whom it may concern,

We are the residents of village gazipur, tehsil sikandrabad, district bulandsahar, up.
Would like of inform you about the installation of network tower in middle of the village.
We are sure, we will get very bad effects of radiations.

Some of the people have also spoken with the person who allowed this installation to happen. But no action has been taken till now.
.
This may lead to serious health issues to the people living close by.

We would request to kindly take some immediate action and help the residents live a healthy life.

Your truly,
All villagers
Gazipur

To whom it may concern,

We are the residents of village gazipur, tehsil sikandrabad, district bulandsahar, up.
Would like of inform you about the installation of network tower in middle of the village.
We are sure, we will get very bad effects of radiations.

Some of the people have also spoken with the person who allowed this installation to happen. But no action has been taken till now.
.
This may lead to serious health issues to the people living close by.

We would request to kindly take some immediate action and help the residents live a healthy life.

Your truly,

Manish yadav & all villagers
Gazipur

Hi,

Contact number[protected]

Today while doing a recharge for the above number an incorrect amount was debited from my account.

I had selected the recharge amount of 1699 and while doing a recharge I was asked if I want to apply the coupon. As i had 29 copouns in my kitty I selected one copoun of 50 Rs. The same was applied successfully and green tick was shown along with the final amount i.e 1649.

However when I made the payment, an amount of 1699 was debited from my account. I tried to get this resolved immediately and took help of Live Chat option on My Jio app.

It got connected to Nithya and I tried to explain about my greivance. Nithya was not ready to listen and kept on repeating that its my fault and I have not selected the voucher while doing the recharge. And I should have connected to the chat team while doing the recharge. Do you know about your future that whats going to happen and you start taking the precautions. Even she asked me to watch on My Jio app videos how to do a recharge. A guy who knows how to do a chat with you, doesn't know to do a recharge even after informing the step by step process.

It's a common sense if anyone is getting free 50 bucks then why anyone will not select that option. Nithya was trying to show that I am fool that even going till voucher section i did not selected and its my fault. Nithya was too adamant and arrogant when I asked to connect this chat to either to any complaints team or senior manager. She was not ready for this also and disconnected the chat. Even I gave her option to refund the complete amount so that I can again do a recharge along with the screen shots.

I have almost a dead jio network for almost a month and it is not a rainy season.
My office is ptc, marisoft2, kalyaninagar, wadgaosheri, pune.
My phone network works very well in kondhwa.
Kalyanagar network needs fast fix!

I cannot use my office network for personal work. Jio shall lose a large customer base if this is not rectified soon. Entire october wasted!
No. My co does not have jammers installed. The situation is bad everywhere in marigold complex.

Hi have recharged roday in the morning at 8 50 a, m, but im not able to call any one or even log in a complaint from my jio no is [protected] and my bi rchg[protected] pls check n revert as my mobile is still not recharged for the amount still i gave recharged online a 8.50am pls let me know how to get this charges as i need to make calls immediately

My jio link no [protected] is not activated even after recharging with 699rs
Before 10 days
Jio people will not give complain number. Even! They say that they do not give any comlain number!
I have complaind to jio almost daily for10 days
They say that your complain is escalated but nothing is being done even after talking to senior level people
They do not refund the amount also
Pl do the needful

On my phone number calls are disconnected. Reason they stated misuse of calls. Which i strongly opposed to that.in other telecom companies they offer plans with limits. Like 1000 mins maximum on 1 week but jio doesnot do that they see the user calling then they send some sms warning then they will shut the facility... On my first time i have used around 12000 mins which they stated misuse and they shutted the calls which is ok i understand that. But this time maybe i had talked around 4000 mins and again they they shutting down the calls facility from my number.. Which is unfair... As my calculations other companies (Name should not be mentioned) offer 4000 mins in one month (1000 per week) so in a three month plane i will get 12000 min total. If i cross the first month limit they will disconnect the calls for remaining days left in that month after that they will resume the calls again... But on jio if they disconnect the calls they will not resume it until i recharge another amount which is a unfair to consumers as compared to other telecom companies. I have talked on this matter with customer service providers they told me that this is happened due to my previous calls history.. Should i havenot payed this time if not why they can shut down my calls like that. There is no response from them.. I am writing this due to this type of response from them... They are promised something now they are doing something.. I know there are some tnc* in their company but they should think that the person really misuse the calls or otherones who uses it for business...

Sir i'm residing at indore from last six months from these six months i'm continuously facing poor internet connectivity, many times i complaint in jio complaint no.198 everytime they assure that your problems will be solved but still it remains same. I'm using plan of rs399 in every 84days in which they give me 1.5 gb data and unlimited calls and messages but because of poor internet connectivity i'm unable to use internet services for my urgent work sir i'm very helpless i don't know what to do where to go.