Claimed

Reliance Jio Infocomm Complaints & Reviews

1
Updated: Dec 14, 2025
Complaints 6621
Resolved
369
Unresolved
6252
Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Reliance Jio Infocomm reviews & complaints page 144

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vinukuttan
from Bengaluru, Karnataka
Oct 31, 2018
Report
Copy

Since morning 10 am i have been in deep shock, my jio no was recharged for 399 from amazon pay, but still wasn't able to call or sms, and after a dozen calls to jio, spoke to a supervisor named jeevaanadhm who said same thing that they haven't received any payments from my number, and it might be payment decline said to wait for 3 days as it is a wallet payment...
+1 photos
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rikhari
    from Delhi, Delhi
    Oct 30, 2018
    Report
    Copy

    Sir, i have done jio prime member recharge plan rs. 399 for 84 days on 28-10-18 at 1324 hrs for jio number [protected] through net banking ref no. Igaeqrfum2 but internet, outgoing call and other services on this number has not been released/restored. Kindly release/restore internet, outgoing call and other services as per jio prime member plan for rs. 399 immediately in my above jio number.
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
    Very poor internet speed cannot browse and nothing downloaded too slow network to browse or download anything recharge cost goes waist many times call drop so plz refund my recharge cost or improve your service

    Prity anand patna
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mayank22Mittal
      from Bengaluru, Karnataka
      Oct 30, 2018
      Report
      Copy

      Address: 560100

      Hi, i ported my number to jio last month and since then i haven't been able to make any calls. I'm not receiving any calls but the data is working fine.
      Earlier messages were also working but since last week i'm not getting messages also.
      I have complained many time but those people are not doing anything.

      I even mailed on the jio care mailer, they replied that they are escalating the issue, that was 6 days ago. Since then i have sent them 3 reminder mails, but they are not doing anything.

      I just want them to either resolve the issue or let me port my number. They are not doing both. They are not even replying.

      Number - [protected]
      Name - mayank mittal
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sreenivas A K
        from Bengaluru, Karnataka
        Oct 30, 2018
        Report
        Copy

        There is no signal coverage in my areafor mobile number [protected]. The customer support is asking to wait for 120 days. They are charging for those 120days even thought they are unable to provide the services. When the fault is from their side they should deactivate my plan & issue refund. They are saying that they cant issue refund. They have clearly mentioned there that the issue is from their end. Can someone help me to file a case against jio in consumer court. I have attached the screenshots.
        +3 photos
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          arshdeep550
          from Delhi, Delhi
          Oct 30, 2018
          Report
          Copy

          I have two packs of 2gb/day and the data got exhausted in the night when there was no usage. I was sleeping and there were no updates going on the phone. This has happened for the 5th time in the past few days. Jio is doing this purposely to make people to do additional recharge. This is a malpractice used by jio and it completely violates my rights under the consumer protection act, 1986
          +1 photos
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
          Refund my money by transaction id [protected]
          My jio no [protected]
          Other no [protected]
          Chandan kr sahoo's reply, Oct 25, 2018
          AND TOWER NOT AVAILABLE on our area
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            Gulshan nandan kumar
            from Muri, West Bengal
            Oct 29, 2018
            Report
            Copy

            Address: Nalanda, Bihar
            Website: Reliance jio infocom

            In my area which is in nalanda district subdivision hilsa location hilsa nagar palisad town, net connection of jio is not working during 7 pm to 11:50 pm. I request you to please see the problem persist in net connectivity during above mentioned period. Due to this i am not able to use net connection in my phone., fluctuations in net signals my personal work badly hampered.
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
            I wrongly reacharge on jio number [protected] from paytm of Rs149.and when I mail to jiocare for refund amount they replied that they are unable to refund.
            So, I register a complaint against this process.I think jio should able to refund the money which is more helpful to customer.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sreenivas A K
              from Bengaluru, Karnataka
              Oct 29, 2018
              Report
              Copy

              No coverage of jio in electronic city for mobile number [protected]. I had raised a issue with jio care & they are asking me to wait for 120days to fix the network issue in this location. Worst services by them. I have done recharge for 3months. What is the use for me? If there is no coverage for 120days & they are charging me for that 120days. I have attached the screenshots of jiocare reply
              +2 photos
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rikhari
                from Delhi, Delhi
                Oct 28, 2018
                Report
                Copy

                Address: New Delhi, Delhi

                Sir, i have recharged rs. 399 jio prime member plan on 28.10.18 through net banking for jio no. [protected]. The amount credited to reliance jio infocom vide internet banking ref. No. Igaeqrfum2 at 13.24 pm on 28.10.18 but internet and other services in jio mobile no. [protected] has not been released/ restored. Kindly restore/ release internet and other services immediately otherwise amount may be refunded.
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                Call not connecting to 1100 number please solve
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  rohitrider
                  from Samastipur, Bihar
                  Oct 27, 2018
                  Report
                  Copy

                  Address: Howrah, West Bengal, 711102

                  I have done 7 data booster recharges on 9th october through my jio app. Its been 20 days and i havent recived data or refund. Launched a lot of complaints with jio customer care but they are not helpful at all.

                  Jiofi number in which i did recharges. [protected]
                  Recharge date 9th october 9.23 pm
                  Recharge amount = 101 x 6 recharge 51 x 1 recharge

                  Jio calling number = 833484o573 rohit agarwal.
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                  I recharged my jio number [protected] twice this week for 2gb per day plan of 198 rupees. one throught net nbanking and another through debit card option. both times the amount was deducted and recharge is not successfull. please help me resolvve this. i lost 396 rupees sofar

                  haven't received data for data booster recharge - Comment #3255033 - Image #0
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    vk36228
                    from Gurgaon, Haryana
                    Oct 27, 2018
                    Report
                    Copy

                    Address: Muzaffarnagar, Uttar Pradesh, 251203

                    I have recharge my jio sim from rs 399 and validity unto 22 dec 2018. All calls free and daily 1.5 gb data daily in this plan but from today i am not able to make any call. Today i am found one msg that i am missus this plan but i am only make a call on my family or family members. When i talk to customer care they advice me to recharge rs 149 for continue outgoing call. But in term and condition not any place this is not mention that i am not making unlimited call to our family and friends. So please help from this type of fraud promise given by company.

                    Thanks
                    [protected]
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                    Our no [protected].recharge rs 399.dt.24.10.18.8.20pm. money deduct from Acount.recharge not seucex. Bank not refunded money and ask me money paid jio compny. I am helpless . Please help me.

                    outgoing calls blocked by jio - Comment #3255129 - Image #0
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      rohit7633
                      from Varanasi, Uttar Pradesh
                      Oct 26, 2018
                      Report
                      Copy

                      Address: Varanasi, Uttar Pradesh, 221010
                      Website: reliance

                      I m complaining about miss meera she had offered me a job and take 7200 rs as security deposit but that was fraud now the mobile is switched off...

                      I tried a lot to reach but no response..

                      Please help me in getting my money back.

                      People involved in this

                      Niharika
                      Garima
                      Aniket
                      Meera..

                      These 4 persons taken the money via account transfer in the month of august and did not gave me a job.
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Roushan Patel
                        from Jamshedpur, Jharkhand
                        Oct 25, 2018
                        Report
                        Copy

                        Address: Gaya, Bihar, 823001
                        Website: Jio

                        When i was paid money for taking net speed or calling then i was not satisfied net speed. When i was call to customer care he will tell sir in your area so many people can use the jio network so i can't give you speed and i will solve this problem. Every time he wil give same word... Please solve this issue other wise i will go to police and i can came on reliance jio network.
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                        I recharged using mcent coins and coin withdraw from account not yet message received about recharge..

                        net speed in my area gaya bihar 823001 - Comment #3254852 - Image #0
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Manish Kumar Yadav
                          from Gurgaon, Haryana
                          Oct 25, 2018
                          Report
                          Copy

                          Address: Bulandshahr, Uttar Pradesh, 203205
                          Website: [email protected]

                          To whom it may concern,

                          We are the residents of village gazipur, tehsil sikandrabad, district bulandsahar, up.
                          Would like of inform you about the installation of network tower in middle of the village.
                          We are sure, we will get very bad effects of radiations.

                          Some of the people have also spoken with the person who allowed this installation to happen. But no action has been taken till now.
                          .
                          This may lead to serious health issues to the people living close by.

                          We would request to kindly take some immediate action and help the residents live a healthy life.

                          Your truly,
                          All villagers
                          Gazipur
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
                          Oct 25, 2018
                          Updated by Manish Kumar Yadav
                          To whom it may concern,

                          We are the residents of village Gazipur, Tehsil Sikandrabad, District Bulandsahar, UP.
                          would like of inform you about the installation of network Tower in middle of the village.
                          We are sure, we will get very bad effects of radiations.

                          Some of the people have also spoken with the person who allowed this installation to happen. But no action has been taken till now.
                          .
                          This may lead to serious health issues to the people living close by.

                          We would request to kindly take some immediate action and help the residents live a healthy life.

                          Your truly,

                          Manish Yadav & All Villagers
                          Gazipur
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            H
                            HR Anuj Chaudhary
                            from Noida, Uttar Pradesh
                            Oct 25, 2018
                            Report
                            Copy

                            Address: Bulandshahr, Uttar Pradesh, 203205

                            To whom it may concern,

                            We are the residents of village gazipur, tehsil sikandrabad, district bulandsahar, up.
                            Would like of inform you about the installation of network tower in middle of the village.
                            We are sure, we will get very bad effects of radiations.

                            Some of the people have also spoken with the person who allowed this installation to happen. But no action has been taken till now.
                            .
                            This may lead to serious health issues to the people living close by.

                            We would request to kindly take some immediate action and help the residents live a healthy life.

                            Your truly,

                            Manish yadav & all villagers
                            Gazipur
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Dilshad Shaikh81
                              Oct 25, 2018
                              Report
                              Copy

                              Address: 400064

                              Hi,

                              Contact number[protected]

                              Today while doing a recharge for the above number an incorrect amount was debited from my account.

                              I had selected the recharge amount of 1699 and while doing a recharge I was asked if I want to apply the coupon. As i had 29 copouns in my kitty I selected one copoun of 50 Rs. The same was applied successfully and green tick was shown along with the final amount i.e 1649.

                              However when I made the payment, an amount of 1699 was debited from my account. I tried to get this resolved immediately and took help of Live Chat option on My Jio app.

                              It got connected to Nithya and I tried to explain about my greivance. Nithya was not ready to listen and kept on repeating that its my fault and I have not selected the voucher while doing the recharge. And I should have connected to the chat team while doing the recharge. Do you know about your future that whats going to happen and you start taking the precautions. Even she asked me to watch on My Jio app videos how to do a recharge. A guy who knows how to do a chat with you, doesn't know to do a recharge even after informing the step by step process.

                              It's a common sense if anyone is getting free 50 bucks then why anyone will not select that option. Nithya was trying to show that I am fool that even going till voucher section i did not selected and its my fault. Nithya was too adamant and arrogant when I asked to connect this chat to either to any complaints team or senior manager. She was not ready for this also and disconnected the chat. Even I gave her option to refund the complete amount so that I can again do a recharge along with the screen shots.
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Parag Pendharkar
                                Oct 25, 2018
                                Report
                                Copy

                                Address: 411048

                                I have almost a dead jio network for almost a month and it is not a rainy season.
                                My office is ptc, marisoft2, kalyaninagar, wadgaosheri, pune.
                                My phone network works very well in kondhwa.
                                Kalyanagar network needs fast fix!

                                I cannot use my office network for personal work. Jio shall lose a large customer base if this is not rectified soon. Entire october wasted!
                                No. My co does not have jammers installed. The situation is bad everywhere in marigold complex.
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Ridge Tannen
                                  from Bengaluru, Karnataka
                                  Oct 25, 2018
                                  Report
                                  Copy

                                  Address: 560084

                                  Hi have recharged roday in the morning at 8 50 a, m, but im not able to call any one or even log in a complaint from my jio no is [protected] and my bi rchg[protected] pls check n revert as my mobile is still not recharged for the amount still i gave recharged online a 8.50am pls let me know how to get this charges as i need to make calls immediately
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    drkks
                                    from Ahmedabad, Gujarat
                                    Oct 25, 2018
                                    Report
                                    Copy

                                    My jio link no [protected] is not activated even after recharging with 699rs
                                    Before 10 days
                                    Jio people will not give complain number. Even! They say that they do not give any comlain number!
                                    I have complaind to jio almost daily for10 days
                                    They say that your complain is escalated but nothing is being done even after talking to senior level people
                                    They do not refund the amount also
                                    Pl do the needful
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      Gamerman
                                      from Hojai, Assam
                                      Oct 24, 2018
                                      Report
                                      Copy

                                      Address: Sonitpur, Assam, 784168

                                      On my phone number calls are disconnected. Reason they stated misuse of calls. Which i strongly opposed to that.in other telecom companies they offer plans with limits. Like 1000 mins maximum on 1 week but jio doesnot do that they see the user calling then they send some sms warning then they will shut the facility... On my first time i have used around 12000 mins which they stated misuse and they shutted the calls which is ok i understand that. But this time maybe i had talked around 4000 mins and again they they shutting down the calls facility from my number.. Which is unfair... As my calculations other companies (Name should not be mentioned) offer 4000 mins in one month (1000 per week) so in a three month plane i will get 12000 min total. If i cross the first month limit they will disconnect the calls for remaining days left in that month after that they will resume the calls again... But on jio if they disconnect the calls they will not resume it until i recharge another amount which is a unfair to consumers as compared to other telecom companies. I have talked on this matter with customer service providers they told me that this is happened due to my previous calls history.. Should i havenot payed this time if not why they can shut down my calls like that. There is no response from them.. I am writing this due to this type of response from them... They are promised something now they are doing something.. I know there are some tnc* in their company but they should think that the person really misuse the calls or otherones who uses it for business...
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        N
                                        neerdevki
                                        from Betma, Madhya Pradesh
                                        Oct 24, 2018
                                        Report
                                        Copy

                                        Address: Indore, Madhya Pradesh, 452001
                                        Website: www.jio.com

                                        Sir i'm residing at indore from last six months from these six months i'm continuously facing poor internet connectivity, many times i complaint in jio complaint no.198 everytime they assure that your problems will be solved but still it remains same. I'm using plan of rs399 in every 84days in which they give me 1.5 gb data and unlimited calls and messages but because of poor internet connectivity i'm unable to use internet services for my urgent work sir i'm very helpless i don't know what to do where to go.
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                        I wrongly recharge [protected] on this Jio number you can refund my amount in my icici account
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit