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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Reliance Jio Infocomm reviews & complaints page 150

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N
navneetgund
from Delhi, Delhi
Sep 5, 2018
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Address: 122001

I am facing historical low jio 4g speed among all mobile operators. It's speed become even lower than 2g and despite making complaint it was closed stating that they are searching for new tower and speed problem will resolve within 120days
I have purchase 91 days package and jio is claiming to resolve issue after a month of their ending date of service. It's ridiculous... Felt all operators including jio is only interested to make new customer without enhancing their network and all are now sufferer. I surprised even they don't care if someone request for port out. Is this due to jumping too tall than head on little period of time?

[protected]
Navneet
Reliance Jio Infocomm customer support has been notified about the posted complaint.
I have not got recharge and not refunded

worst jio speed slower than.2g - Comment #3203510 - Image #0
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    H
    Hariomsh
    from Allahabad, Uttar Pradesh
    Sep 4, 2018
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    Address: University

    The worst internet service i have use till date they are giving sim as 4g tag but working like and 2g net it is as slow as 2g net u can't even view a website and thet have worst complaint service which never does anything. They have a worst services even airtel and vodafone have same price and much better services they are only making their customers shift to other companies and jio will just provide their worst service.
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      H
      hppylyf
      from Darbhanga, Bihar
      Sep 4, 2018
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      Address: 814154

      I have made a recharge for jio, but i am unable to use its data properly due to slow internet speed. I have made complaint several times but nothing has happened, even i mail to appellate authority but they didn't reply. I am very much tensed as i require internet frequently. And this issue is faced by everyone at my home and i have complaint from them also but nothing has been done yet. I want my money back if am not able to exhaust that money.
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        R
        Reliance jio infoccom limited
        from Sandila, Uttar Pradesh
        Sep 4, 2018
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        Address: Mumbai City, Maharashtra, 91
        Website: www.towerjio.com

        Dear respected sir or madam, mane jio infocom limited me jio ka tower lagwane ke liye apply kiya. Hamne registration fee 14500, pay kia fir bank declaration ka 35500 pay kiya, agreement fee 52500 pay kiya, 67500 gst ka pay kiya. Aur koi kaam nahi hua.

        Home | our packages | send enquiry | check status | contact us
        Email : [protected]@towerjio.com
        Customer details
        Application no. : reliance/[protected]
        Document no. : reliance/[protected]
        Name : maneesh kumar
        Email : [protected]@gmail.com
        Mobile : [protected]
        State : uttar pradesh
        District : sitapur
        City : villa shivthana tah biswan, vill shivthana, tah biswan, vill shivthana tah biswan
        Pincode : 261201

        Registration: agreement: bank declaration:
        Inr.14500 inr.52500 inr.35200
        Approved
        [protected]

        Invoice

        [protected]

        Invoice

        [protected]

        Invoice

        Ye total detail hai jo 67500 rs ki koi detail nahi diya. So pls help me. Unke contact no hai [protected], [protected], ye company ka whatsapp no bola gaya, [protected]
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          B
          bhavesh64
          from navsari, Gujarat
          Sep 4, 2018
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          I need your help...
          I was recharging my wife's number [protected] but by mistake i entered [protected] and recharged with 100 rs...
          I called jio on 198 and told them "please withdraw it and credit it to my wife's number please"
          But jio, clearly refused to help me
          Please help me... Please please please help me... To transfer that amount from that wrong number

          My contact number:[protected]
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
          Jio tower has been installed in February 2018 in our hilly village SURPAGLA situated at ABUROAD _Ambaji road but has not been connected yet. We have neither basic phones nor mobile network.
          My jio no [protected] Wrongly Dauble Rechage, my hlep sir same no [protected] vaillidety 168 day provid kare thanks
          7417667019's reply, Aug 30, 2018
          My jio no 9149104299 Wrongly Dauble Rechage, my hlep sir same no 9149104299 vaillidety 168 day provid kare thanks same no jio vailidity days 84+84 = 168 days vailid
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            G
            g.m.chavan
            from Bengaluru, Karnataka
            Sep 3, 2018
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            Resolved

            I ganesh m chavan purchased 3 cim of your co. And one wifi router. After 1 month the poor signal strenth of your network disappeared. I am living at. Post walang, tal mahad dist raigad. I phoned your representative and answered that due to large subscriber the renge become so poor or disappeared. Receiving your masseges for recharge. Last three time i recharged for rs 399/- and lost all money. Why should i recharge though there is no renge.
            What you will do for this
            Ganesh m chavan
            [protected] rautor
            [protected]
            Sep 17, 2018
            Complaint marked as Resolved 
            I ganesh m chavan purchased 3 cim of your co. And one wifi router. After 1 month the poor signal strenth of your network disappeared. I am living at. Post walang, tal mahad dist raigad. I phoned your representative and answered that due to large subscriber the renge become so poor or disappeared. Receiving your masseges for recharge. Last three time i recharged for rs 399/- and lost all money. Why should i recharge though there is no renge. What you will do for this i have made this complaint. not answered
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
            Sep 17, 2018
            Updated by g.m.chavan
            you are marking complaint as resolved but where is root end effect
            Sep 17, 2018
            Updated by g.m.chavan
            can i recharge my jio WIFI [protected]for Rs 399/-
            Internet works very slow.. it's not possible to browse anything please look in to this complaint..but about 200 meters from our area internet work very fast..since I took jio sim I am facing this network problem
            In our area there is no internet ..about 300 meter away from our home there is working very speed since I took there is no internet even I can't browse anything please look into this matter..our area Rajiv nagar 2 ND stage 2 ND phase 7 th cross mysore
            I ganesh m chavan purchased 3 cim of your co. And one wifi router. After 1 month the poor signal strenth of your network disappeared. I am living at. Post walang, tal mahad dist raigad. I phoned your representative and answered that due to large subscriber the renge become so poor or disappeared. Receiving your masseges for recharge. Last three time i recharged for rs 399/- and lost all money. Why should i recharge though there is no renge.
            What you will do for this

            i have made above complaint but no answer

            Ganesh M chavan
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              R
              Romesh Kumar Pathak
              from Hoshiarpur, Punjab
              Sep 3, 2018
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              Address: 134109

              On[protected], i requested my friend ([protected]) to recharge my jiofi number ie [protected] for rs 399. He did it through her hdfc credit card and got the message that the jiofi number has been charged. But i am sorrey to point it out that no one listened to my complaint to locate the money ie rs 399 as my phone was not charged. Please investigate and inform the results.
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
              I have exchanged my old mobile phone with new jio phone under Mansoon Hungama offer in 21.07.2018. The offer was not activated till date. Customer care and retailer are not responding.

              Kindly help
              Sir mere 349 rupaye galati se aapaki seva me send ho gye h bo mujhe refund chahiye please
              Ajayindoliya09's reply, Aug 26, 2018
              Sir mere 349 rupaye galati se apaki seva m send ho gye he mujhe refund chahiye please
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                M
                Mayan37
                from Nagpur, Maharashtra
                Sep 2, 2018
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                Address: Ajmer, Rajasthan, 305007

                Its being 1 year where i am getting slow speed in my area, naka madar ajmer, rajasthan 305007 and i lodged complaints many time but everytime i got same reply that we will change in next 1 or two months but till now nothing changed and we are facing same issue regarding internet. If i am paying for 4g data then why should i get 2g speed. Kibdly resolve this issue

                Name - mayank
                Cont - [protected]
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  V
                  vsdec1412
                  from Delhi, Delhi
                  Sep 2, 2018
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                  Address: Hyderabad, Telangana, 500019

                  I contacted jio about poor network coverage in our area in july 2018. They had a answer which said that it will take between 120 to 180 days to solve the issue. How can they expect a subscriber to wait for so many days and not be able to make and receive calls and i also run a business.
                  They also repeatedly ask me to enjoy their services. When they are providing good network coverage in our area, how can we enjoy their services. Their customer support told me that someone from network team will contact me but no one bothered to call me.
                  Their customer service have no proper resolution to the issue and keep on sending same emails again and again asking to enjoy their services. How can they expect a subscriber to wait for 120 to 180 days without being able to use their phone for calls.
                  Kindly resolve the issue and update me on [protected]@outlook.com
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                  Sep 04, 2018
                  Updated by vsdec1412
                  I see that Jio are not taking any interest to solve network coverage issue at our location. They are under the impression that they already have millions of subscribers, so it does not matter if one or two customer issues are not solved.
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                    A
                    ayushv
                    from Varanasi, Uttar Pradesh
                    Sep 2, 2018
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                    Address: Varanasi, Uttar Pradesh, 221011
                    Website: www.jio.com

                    I've requested many times from last 8-9 months to jio customer care through mail and chatting for the closing three jio no. S ([protected], [protected], [protected])
                    But those numbers hasn't been closed yet and they are lieing to me that they have closed the connection. Those numbers are still showing as suggestion to add in my jio account because those are still linked with my aadhar number.
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      S
                      Shivam3938
                      from Lucknow, Uttar Pradesh
                      Sep 1, 2018
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                      Address: 228001

                      We are facing network problem in hanumanganj sultanpur (228001) area. Internet speed is very poor in this area.
                      We are unable to load any web page.
                      If we are unable to do any imporatnt work which used internet so why we use jio there are so many people already port his jio no. To another no. Every second jio user in this area is complaining about same issue. Please take some action and solve this problem as soon as possible. Otherwise we dont have any choice other than shift to other network.
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        Šhrï Nàth
                        from Siddipet, Telangana
                        Sep 1, 2018
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                        Address: Chennai, Tamil Nadu, 600117

                        The speed of my jio network is very slow and signal strength very poor is only -103dBm..I couldn't use my data with full speed.. it receiving only as bytes data..and also i can't able to browse anymore..so please solve my problem .. i already raised many complaints about this .. still you haven't made any solution .
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          V
                          Vipul lase
                          from Mumbai, Maharashtra
                          Aug 31, 2018
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                          Address: 400605

                          I had successfully porter my number to jio on august 12 2018 when i inserted the sim the network bar shows no service i thought it had not yet ported completely. So i tried next day same thing shows. I restart the device and then one bar signal shows. Then i realise that there is an network issue in my area. So somehow i called jio care they told that we have weak network in your area. I am taking a complaint regarding it. They lodge my complaint on 14 august 2018. From then to now i had not even made single calls in my area and not able to use data. I had bare it for 2 weeks and then i got so frustated. So i started mailing jio about it and they keep on saying new site is under process it will take upto 120 days. I told that how can one stay without calls and data for 120 days as i am using only one number i dont have secondary number to contact anyone. And when i asked them about the new site address they not even providing me that. I asked them to refund my recharge amount. They not even helping with that. Why should i bare all this if they have weak network. And why are they selling jio sim card in that location where they have weak signal. I told alteast provide me network booster for 120 days. They not even helping with that too. I had paid money to get proper services not to bare such things. I had purchased new phone but the phone is useless when you not able to make and receive calls and not able to use data.

                          #worstcompany
                          #jio
                          #worstservice
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            H
                            Harin Sheth
                            from Ahmedabad, Gujarat
                            Aug 31, 2018
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                            Address: 395009

                            I am having very poor network connection in my home. I cant even call. Internet speed is always below 40 kbps. i have complained many times to jio via chat and call but they always said to wait 120 days to improve network quality but they never took a single step to do so. I have provided my pin code and can share more info if they reply here. Even tata docomo and airtel is having very good connection in my home. Jio is shame for the 4g word !
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              S
                              shailyad
                              from Bengaluru, Karnataka
                              Aug 31, 2018
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                              Address: Kanpur, Uttar Pradesh, 208016

                              Hi,
                              In Locality Siddharth Public School, Siddharth Nagar Goova Garden Kanpur one owner is in process of mobile tower installation of Reliance Jio tower in main residential area without any permission and also without discussing with local authority and neighbors.
                              Where many other owner in neighbors are not agreed to it. Also there are two school in neighboring building. which may cause any health issue with dangerous radiation in coming time.
                              Why government authorities allow such illegal construction in residential area
                              Please take appropriate action to stop such construction work

                              br
                              shailesh
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                R
                                Roobesh.T
                                from Coimbatore, Tamil Nadu
                                Aug 31, 2018
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                                My recharge done for jio. no. is failed on 30.8.2018. Though I am a jio prime member it is not done. I tried to recharge through CCAVENUE.com but he amt of rs 399 deducted from my bank account. but the recharge was done till 31.8.2018.I recharge through online always this time only I got the problem.I want to revere the withdrawal or recharge the mobile no.
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                Aug 31, 2018
                                Updated by Roobesh.T
                                I am using jio no. for 2 years and total you satisfied with the help and speed.I usually recharge through online.this time tried through CCAVENUE.CCAVENUE . COM pos recharge for cca on 30.8.2018 but recharge not done but the amount was deducted from my account. kindly recharge for Rs399 for my jio no.or do reverse the withdrawal.
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                                  R
                                  Roobesh.T
                                  from Coimbatore, Tamil Nadu
                                  Aug 31, 2018
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                                  I got jio mobile number and I am recharging through online always This time also on 30.8.2018 I recharged my jio mobile number for Rs399 through CCAVENUE .comm at 8.45p.m. The amount of Rs399 was debited from my bank account .It is 12 hrs now but not yet recharged. I tried to register my complaints several times.But I cldnt. Kindly recover my amount or recharge me for rs 399.
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    Y
                                    YASH CHAWLA
                                    from Allahabad, Uttar Pradesh
                                    Aug 30, 2018
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                                    Address: Deoria, Uttar Pradesh, 263148

                                    Hi sir,
                                    I have wrongly done a recharge of rs. 399 on number [protected] however the correct no is [protected]. On 30th aug 2018.
                                    Time 11:08 am via phone pe.
                                    Please help me by reverting the same sir since i'm a student and if the following recharge is not reverted i will not be able to operate my number till i get my pocket money again. I hope you understand sir.
                                    Thanks and regards
                                    Yash chawla
                                    M. No - [protected]
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                    I am facing problem of no network between GTB nagar metro station to Kashmere gate metro station.
                                    Sir, i recharge my number at after 12.a.m. and the recharge got failure..but of 399 rs are debited from my account..i want refund as early as possible..

                                    wrong recharge reversal and revert - Comment #3197578 - Image #0
                                    I purchase jio exchange offer but my plan is not activity properly all details are available file why? My waste package and validity jio retail are no action why?all details are available below

                                    wrong recharge reversal and revert - Comment #3197598 - Image #0
                                    wrong recharge reversal and revert - Comment #3197598 - Image #1
                                    wrong recharge reversal and revert - Comment #3197598 - Image #2
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                                      Nimit1525
                                      from Ahmedabad, Gujarat
                                      Aug 30, 2018
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                                      Address: Kheda, Gujarat, 387002

                                      I was given 3 vouchers of 6 gb data packs and i had applied them on my phone but i was not getting the data. So i complained to jio about this as i read all the conditions of the data pack nowhere was written that the data pack will not work in another phone and they denied that they cannot help me at my problems. I also email the complaint at the jio official complaint website but i was told the same.
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                        H
                                        Himanshu0204joshi
                                        Aug 30, 2018
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                                        Address: Nainital, Uttarakhand, 263136

                                        Hi,

                                        My name is himanshu joshi, i live in village haritagaon, p. O.-bhimtal
                                        Distt nainital (Uttarakhand). I am having an jio connection. My all 5 family members also have the same service provider. As i know there are 210 jio connection in my village. But we dont have signals here. I have taken 4g plan although i am not getting a single 2g network.
                                        I used to call jio customer care daily but they are not taking any action.
                                        I need to go to court if there is no action will be taken for the same.

                                        Is this digital india, why you are selling sim on that area wgere you dont have network coverage.
                                        Why should i pay you 500 per month when i cant even make any single call.

                                        I will register a case against jio and digital india campaign if we did't get netwotk withing 24 hours
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                        Aug 30, 2018
                                        Updated by Himanshu0204joshi
                                        Village Hariygaon
                                        Sep 04, 2018
                                        Updated by Himanshu0204joshi
                                        I did't get any update on this.
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