Reliance Jio Infocomm Complaints & Reviews

I am facing historical low jio 4g speed among all mobile operators. It's speed become even lower than 2g and despite making complaint it was closed stating that they are searching for new tower and speed problem will resolve within 120days
I have purchase 91 days package and jio is claiming to resolve issue after a month of their ending date of service. It's ridiculous... Felt all operators including jio is only interested to make new customer without enhancing their network and all are now sufferer. I surprised even they don't care if someone request for port out. Is this due to jumping too tall than head on little period of time?

[protected]
Navneet

The worst internet service i have use till date they are giving sim as 4g tag but working like and 2g net it is as slow as 2g net u can't even view a website and thet have worst complaint service which never does anything. They have a worst services even airtel and vodafone have same price and much better services they are only making their customers shift to other companies and jio will just provide their worst service.

I have made a recharge for jio, but i am unable to use its data properly due to slow internet speed. I have made complaint several times but nothing has happened, even i mail to appellate authority but they didn't reply. I am very much tensed as i require internet frequently. And this issue is faced by everyone at my home and i have complaint from them also but nothing has been done yet. I want my money back if am not able to exhaust that money.

Dear respected sir or madam, mane jio infocom limited me jio ka tower lagwane ke liye apply kiya. Hamne registration fee 14500, pay kia fir bank declaration ka 35500 pay kiya, agreement fee 52500 pay kiya, 67500 gst ka pay kiya. Aur koi kaam nahi hua.

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Email : [protected]@towerjio.com
Customer details
Application no. : reliance/[protected]
Document no. : reliance/[protected]
Name : maneesh kumar
Email : [protected]@gmail.com
Mobile : [protected]
State : uttar pradesh
District : sitapur
City : villa shivthana tah biswan, vill shivthana, tah biswan, vill shivthana tah biswan
Pincode : 261201

Registration: agreement: bank declaration:
Inr.14500 inr.52500 inr.35200
Approved
[protected]

Invoice

[protected]

Invoice

[protected]

Invoice

Ye total detail hai jo 67500 rs ki koi detail nahi diya. So pls help me. Unke contact no hai [protected], [protected], ye company ka whatsapp no bola gaya, [protected]

I need your help...
I was recharging my wife's number [protected] but by mistake i entered [protected] and recharged with 100 rs...
I called jio on 198 and told them "please withdraw it and credit it to my wife's number please"
But jio, clearly refused to help me
Please help me... Please please please help me... To transfer that amount from that wrong number

My contact number:[protected]

I ganesh m chavan purchased 3 cim of your co. And one wifi router. After 1 month the poor signal strenth of your network disappeared. I am living at. Post walang, tal mahad dist raigad. I phoned your representative and answered that due to large subscriber the renge become so poor or disappeared. Receiving your masseges for recharge. Last three time i recharged for rs 399/- and lost all money. Why should i recharge though there is no renge.
What you will do for this
Ganesh m chavan
[protected] rautor
[protected]

On[protected], i requested my friend ([protected]) to recharge my jiofi number ie [protected] for rs 399. He did it through her hdfc credit card and got the message that the jiofi number has been charged. But i am sorrey to point it out that no one listened to my complaint to locate the money ie rs 399 as my phone was not charged. Please investigate and inform the results.

Its being 1 year where i am getting slow speed in my area, naka madar ajmer, rajasthan 305007 and i lodged complaints many time but everytime i got same reply that we will change in next 1 or two months but till now nothing changed and we are facing same issue regarding internet. If i am paying for 4g data then why should i get 2g speed. Kibdly resolve this issue

Name - mayank
Cont - [protected]

I contacted jio about poor network coverage in our area in july 2018. They had a answer which said that it will take between 120 to 180 days to solve the issue. How can they expect a subscriber to wait for so many days and not be able to make and receive calls and i also run a business.
They also repeatedly ask me to enjoy their services. When they are providing good network coverage in our area, how can we enjoy their services. Their customer support told me that someone from network team will contact me but no one bothered to call me.
Their customer service have no proper resolution to the issue and keep on sending same emails again and again asking to enjoy their services. How can they expect a subscriber to wait for 120 to 180 days without being able to use their phone for calls.
Kindly resolve the issue and update me on [protected]@outlook.com

I've requested many times from last 8-9 months to jio customer care through mail and chatting for the closing three jio no. S ([protected], [protected], [protected])
But those numbers hasn't been closed yet and they are lieing to me that they have closed the connection. Those numbers are still showing as suggestion to add in my jio account because those are still linked with my aadhar number.

We are facing network problem in hanumanganj sultanpur (228001) area. Internet speed is very poor in this area.
We are unable to load any web page.
If we are unable to do any imporatnt work which used internet so why we use jio there are so many people already port his jio no. To another no. Every second jio user in this area is complaining about same issue. Please take some action and solve this problem as soon as possible. Otherwise we dont have any choice other than shift to other network.

The speed of my jio network is very slow and signal strength very poor is only -103dBm..I couldn't use my data with full speed.. it receiving only as bytes data..and also i can't able to browse anymore..so please solve my problem .. i already raised many complaints about this .. still you haven't made any solution .

I had successfully porter my number to jio on august 12 2018 when i inserted the sim the network bar shows no service i thought it had not yet ported completely. So i tried next day same thing shows. I restart the device and then one bar signal shows. Then i realise that there is an network issue in my area. So somehow i called jio care they told that we have weak network in your area. I am taking a complaint regarding it. They lodge my complaint on 14 august 2018. From then to now i had not even made single calls in my area and not able to use data. I had bare it for 2 weeks and then i got so frustated. So i started mailing jio about it and they keep on saying new site is under process it will take upto 120 days. I told that how can one stay without calls and data for 120 days as i am using only one number i dont have secondary number to contact anyone. And when i asked them about the new site address they not even providing me that. I asked them to refund my recharge amount. They not even helping with that. Why should i bare all this if they have weak network. And why are they selling jio sim card in that location where they have weak signal. I told alteast provide me network booster for 120 days. They not even helping with that too. I had paid money to get proper services not to bare such things. I had purchased new phone but the phone is useless when you not able to make and receive calls and not able to use data.

#worstcompany
#jio
#worstservice

I am having very poor network connection in my home. I cant even call. Internet speed is always below 40 kbps. i have complained many times to jio via chat and call but they always said to wait 120 days to improve network quality but they never took a single step to do so. I have provided my pin code and can share more info if they reply here. Even tata docomo and airtel is having very good connection in my home. Jio is shame for the 4g word !

Hi,
In Locality Siddharth Public School, Siddharth Nagar Goova Garden Kanpur one owner is in process of mobile tower installation of Reliance Jio tower in main residential area without any permission and also without discussing with local authority and neighbors.
Where many other owner in neighbors are not agreed to it. Also there are two school in neighboring building. which may cause any health issue with dangerous radiation in coming time.
Why government authorities allow such illegal construction in residential area
Please take appropriate action to stop such construction work

br
shailesh

My recharge done for jio. no. is failed on 30.8.2018. Though I am a jio prime member it is not done. I tried to recharge through CCAVENUE.com but he amt of rs 399 deducted from my bank account. but the recharge was done till 31.8.2018.I recharge through online always this time only I got the problem.I want to revere the withdrawal or recharge the mobile no.

I got jio mobile number and I am recharging through online always This time also on 30.8.2018 I recharged my jio mobile number for Rs399 through CCAVENUE .comm at 8.45p.m. The amount of Rs399 was debited from my bank account .It is 12 hrs now but not yet recharged. I tried to register my complaints several times.But I cldnt. Kindly recover my amount or recharge me for rs 399.

Hi sir,
I have wrongly done a recharge of rs. 399 on number [protected] however the correct no is [protected]. On 30th aug 2018.
Time 11:08 am via phone pe.
Please help me by reverting the same sir since i'm a student and if the following recharge is not reverted i will not be able to operate my number till i get my pocket money again. I hope you understand sir.
Thanks and regards
Yash chawla
M. No - [protected]

I was given 3 vouchers of 6 gb data packs and i had applied them on my phone but i was not getting the data. So i complained to jio about this as i read all the conditions of the data pack nowhere was written that the data pack will not work in another phone and they denied that they cannot help me at my problems. I also email the complaint at the jio official complaint website but i was told the same.

Hi,

My name is himanshu joshi, i live in village haritagaon, p. O.-bhimtal
Distt nainital (Uttarakhand). I am having an jio connection. My all 5 family members also have the same service provider. As i know there are 210 jio connection in my village. But we dont have signals here. I have taken 4g plan although i am not getting a single 2g network.
I used to call jio customer care daily but they are not taking any action.
I need to go to court if there is no action will be taken for the same.

Is this digital india, why you are selling sim on that area wgere you dont have network coverage.
Why should i pay you 500 per month when i cant even make any single call.

I will register a case against jio and digital india campaign if we did't get netwotk withing 24 hours