Claimed

Reliance Jio Infocomm Complaints & Reviews

1
Last updated May 21, 2024
Complaints 6550
Resolved
365
Unresolved
6185
Quick Links
Statistics
Share
Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Reliance Jio Infocomm reviews & complaints page 142

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mohammad Ishaq Nadwi
from Qazigund, Jammu and Kashmir
Report
Copy

jio recharge 197

I have done a jio recharge of rs 197 for 98000 mcent point on 13th october 2018. But recharge not done though my mcent point is deducted from my mcent account and displays recharge received in my mcent browser activity tab. But recharge is not done and i did not get any confirmation message in my jio number about any kind of recharge. Pleas help in this regard....
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
I
ishan9188
from Delhi, Delhi
Report
Copy

regarding order no. - no00005sblro

Address:110045
Website:RELAINCE JIO

This is regarding my captioned order no., ordered on 16.08.2018 for mnp from airtel postpaid to jio postpaid.
I had submitted the security deposit and prime membership amount of rs.250 + rs.99 through paytm.
But on 21.08.2018 i received a message from jio that my porting request has been cancelled due to mismatch in upc code entered by me.
Till date i havn't received any cheque of my amount deposited to jio, despite regular...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
Jiger Lgn
from Leh, Jammu and Kashmir
Report
Copy

my jio no. 7889425237 is not recharged by mcent

Address:Kulgam, Jammu and Kashmir, 192231
Website:Mcent browser

I cant recharge my jio no. [protected] throuhg mcent browser. I have enough points to recharge my jio no. But browser can not show any response (Recharge sucessful or failed). Sir i have enough points but still i cant recharge my jio no. I tried many times but cant show any response... Sir plz help to recharge my jio no. [protected]. I used mcent browser form past many years...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kashyap Jatin
from New Delhi, Delhi
Report
Copy

recharge not done I paid money but recharge not done

Address:New Delhi, Delhi, 110092
Website:www.jio.com

I purchase jio phone in exchange of 501 plan and they told me 501 phone in exchange and i have to pay 600 rupees more to use this phone 6months recharge for this phone i agreed with them and go with this plan, after one month o[censored]sage i call my relative and jio told you have not any plan please recharge with plan to continue this call i m shoked i call in jio customer care and they told me wait for 48 hours i wait for 48 hours and nothing...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jain palkesh
from Malegaon, Maharashtra
Report
Copy

cancel recharge and refund

Respected mam/sir
I want to recharge from amazon to my jio no. but the no. was putten wrong and it has been successful. i want to cancel that recharge and refund. Operator Reference No.[protected].
I want to canel that recharge and back my balance. It was done by wrong by mistake. It was done on 10 or 11 of october thus i have send you my operator refrence number too.
Please kindly take note of it.
Thanking you...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Darbhanga, Bihar, 846005

Dear all,
It was my mistake to choose jio number as my primary number before 6 month despite having lots of complain about them in market, they are just making money to providing internet access to mass of people in india who really doesn’t care about good or bad service (They just play vedeo and happy to pay jio) but when you will talk about service then jio will show you middle finger.
Since last 2 month i am in abroad...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prempalyadav1
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

receiving call from bsnl

Address:123303

I can not receive call on my jio number ([protected]) from any bsnl number.
I try many time in jio coustmer care but still there is no solution.
Why i can't receive call from any bsnl number.
Jio coustmer says its not my issue and when i call to bsnl coustmer care they also said that this is not our issue.
Then where can i go for this problem.
I want my solution as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Diwashkar
from Durgapur, West Bengal
Report
Copy

recharge done but not updated

Address:742101

I had recharged rs 399 jio numbers on[protected] at around 2:15pm. The amount has been deducted from my bank with transaction id[protected].
When i checked my jio app after recharge it was not showing the plan, so i contacted the customer care and they told that the recharge was successful and it will be activated but still now it has not been activated.
I just want my plan to be activated or else my money to be refunded as...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anurag91093
from Palackattumala, Kerala
Report
Copy

slow net speed, giving false assurance

Address:Ernakulam, Kerala, 683561

My internet speed droped to 2g speed from month of april 2018. When complained they said it was coverage problem and said they will fix it within 120days from june 14th 2018. Till now, no change have been there in the speed and they are not acknowledging about the assurance they gave me. I have proof of their mail stating this. They cheated me by making me wait 120days and they didnt do anything....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
g1988t
from Mumbai, Maharashtra
Report
Copy

network and fraud

Address:Bhopal, Madhya Pradesh, 462023

I have three mobile numbers purchased from jio recently i port from idea to jio [protected]. They are promising that they have best internet speed called lte 4g but when i reached home there is no network available. My house is in center of the city, bhopal (Mp). I raised complaint for the netwrok issue, they came, even jio representative was not getting signal at my home. I recharged my jio mobile number with rupees 399 they promised 4g lte...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tripti misra
from Lucknow, Uttar Pradesh
Report
Copy

money deducted but recharge not done

Address:Lucknow, Uttar Pradesh, 226016
Website:Tapzo@sbi

Dear sir, I reside in Lucknow Uttar pradesh On 8th october 2018, for the first time I tried to recharge my Jio no. with Rs 399 from BHim App, as it was about to get expired on 9 th October. To my dismaythe payment was successful and the money was deducted from my Bhim account .But the No.[protected] was not recharged. the amount 399 was debited from my account.
I want my money back.
thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
Mohammad Shahbaz 1207
from Lucknow, Uttar Pradesh
Report
Copy

network coverage no resolution

Address:New Delhi, Delhi, 110025
Website:Jio.com

Dear respected sir/mam, i am the residence of abul fazal enclave, okhla, new delhi, since past year i have registered tons of complaint regarding poor network coverage at my particular location but jio does not provide me any resolution, they always says that network site will be planned in your area which will be live within 30 days some message says the same but with different resolution time like 120 or 90 days but as days passes away...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
preem
from Hubli, Karnataka
Report
Copy

poor network availability

Address:Dharwad, Karnataka, 580025

Hi all,

Poor network availability

Facing the problem of zero network availability in my area shantiniketan 4th cross, near sana college, hubli-580025 karnataka state. And received the same feedback from neighbours. Request you to please resolve immediately.

Already contact customer care but no response

My mobile number is [protected]

Past 15 days i regularly giving...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chavan Chaitali
from Deulgaon Raja, Maharashtra
Report
Copy

jio sim no activation

Address:Pune, Maharashtra, 411016

It's been 8 days to purchase the sim but still it's not activated. And i'm going everyday to the jio store but still they are not helping me. I cant call or text anyone. These so worst. I have purchased my sim on 2 october and today's date is 10 october.. No sim will take 8 days for activation.. And still jio is not helping me.. Please help me as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Singhvikramz
from Katra, Jammu and Kashmir
Report
Copy

non refundable of money

On 06 august 2017, i had applied for a jio prepaid connection from jio retailer, ratandeep complex, bareilly. I had paid rs 500 towards the same. On 07 august 2017, i got a message that my application has been rejected without citing any reason. And i was told to collect the refund amount of rs 498 from the store. When i went there to collect the money, they refused. I visited the store many times and each time, they refused to refund my...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
Address:440002
Website:Jio app

I have recharged with rupees 449 using jio app. Mobile number [protected]. Once but i got message as transaction failed. But the amount was deducted from my account. As the message showed transaction failed i thought they will send back the money in my account but as always happens when transaction fails. So i did recharge again with 449 rupees. Again amount deducted and transaction failed message again came. Later succesful transaction message...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Abhijit
from Pune, Maharashtra
Report
Copy

cancellation of jio postpaid connection

I am following up with jio care via email (At jio care) as well as call (At jio contact center) since 3 sept 2018, but even after assurance from the team that cancellation request has been taken by escalation team, still i am getting new bill generated for oct' 2018 and there is no confirmation yet from jio regarding cancellation of my connection or account....
+1 photos
Helpful
4 other people found this review helpful
4 found this helpful
9 Comments
Report
Copy
J
Jai Varsolkar
from Mumbai, Maharashtra
Report
Copy

canceling the wrong recharge.

Hello,

I have recharged a wrong plan instead of the right plan via paytm,

I have recharged the ₹251 pack. Kindly cancel the aforesaid recharge so that i could recharge once again the right plan.
Alternatively, if you could just transfer the benefits of recharge to my number as well, i will be highly obliged.

Thanking you,
Jai varsolkar...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Mumbai City, Maharashtra, 400069
Website:Jiotowers.com

Sub : fraud from online site jiotowers.com with a/c no [protected] sbi ifsc code sbin 0001218 branch brbb road kolkata
With phone no. [protected] [protected]. I have been cheated by above site and no by promising installation of jiotowers at my site and taken away totally rs. 121500. Through online payment (14500+50500+56500) towards reg fee, agreement & bank decleration charge on 12/9, 15/9, 17/9 and they are still calling and demanding...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Hemachandrarao
from Visakhapatnam, Andhra Pradesh
Report
Copy

not been charged deposit payment of amount rs.594/- (monsoon hungama offer) till today

Address:Visakhapatnam, Andhra Pradesh, 530044

This is to bring to your notice; we have procured one “jio phone on[protected], in Monsoon Hungama offer” As per the official criteria exchange the old phone at your third party retailer M/S. Prince book store(contact person name:Mr.Sanju), Peddagantyada, Visakhapatnam-44 (A.P). We have also paid by cash Rs.1100/-(Eleven hundred rupees to the retailer for your product procurement. At that time of purchase, we have ported from Airtel (MNP)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy