Reliance Jio Infocomm Complaints & Reviews

Sir mera nam shivraj nigam hai mera emp code kd160726 hai jo ki 8 dec 2016 se lke 8 sep 2018 kam kiya tha but mera abhi tak comony ne fnf ka paisa cradit nhi kiya hai jbki 31 aug 2018 tk pay pay hua 8 din jo bhi 0nding paisa h bo clear nhi kiya h meiisme third party payroll hu jo ki kutumb care pvt ltd h noida mei plzz fnf krwaye sir mene bhut bar try kiya pr abhi tak koi bhi solution nhi nikl k aaya h or revrt nhi krte h plzz mera fnf jldise jldi krwaye is mpnth mei hi

I have recharged my prepaid jio sim recharged on 16/11/2018, night by paying ₹399/. With phone no [protected]. But iam unable make calls to any phone to including to jio consumer complaint helpline nos. Is it not clear that iam unable to call to any phones. I have recharged online and i received message also that my recharge was successful. Unable to call. Unable to call unable to call. Unable to call from [protected]. Unable to call.

I have been trying to complain many times on care #[protected] but no one is ready to lodge complaint & no resolution yet, saying that they don't have deadline (Specific date for resolution) for this issue. Later on when i complained on jio appellate authority numbers (Service request #: sr00000swq8v), my complain is closed saying there is no issue from jio and it's my handset's fault & i should get it checked.

Are you really trying to say that the headset i brought last week (Moto one power) is fault & the one i was using prior to that (Moto g3) was also faulty and even the prior one (Mi note 4) was also faulty? It has been issue with me other people around here at this location.

I would like to reopen & escalate this complaint about issue that "no internet connectivity indoor" at my location crystal it park, indore mp

I have been facing this issue for last couple of months, please do let me know the date by which it will get resolved.

Due to this i am hardly able to use my daily data, which is simply leading to waste of my money. If you guys can't get it fixed get me my money back, will port out my sim card.

Jio is not work a 4g speed properly
In our native Jio speed is 100kb
So cheating to me
Even I hv called to Jio care but not responsible
I hv ask to supervisor
He is not pick my call
I hv same problem facing from 2years back
But not solve
Waste of my money from 2year up this
Totally Jio network is bad

Before 4 months i am suffering with very week data speed of jio sim and 8-9 times i am complaining to jio customer care they told me in 24 -48 hours they contact me to resolve my problem but they didn't call me and they say they take 120 day to add new tower near to my location but it is now 120 is over and jio provider not solving my problem.
They only call me when i am trying to port my sim that time they promise me to resolve my problem but they make me fool every time.

I have been using jio Postpaid for a while and few months back migrated to 199 plan. I was pretty happy with the service quality, except few billing issues which I adjusted myself. But for last 6 days, I'm having nightmare with JIO. On Nov 5, suddenly my internet speed reduced. I called up Jiocare and enquired about it. They told like I have Celebration plan activated and I have exhausted the data. I wondered why it would affect Postpaid 199, as it don't have a cap for internet ( Will charge 20/GB post free 25GB). I tried to convince the executive, but the only option he suggested was to do some booster. I asked him to raise a complaint and he refused. Since I had to work, I did recharge of 98. After two days, speed again reduced and called up customercare back. Then they had a reason that data in plan 98 exhausted. I got exhausted talking to care guys. Still they were not ready to open a complaint. So I escalated to Appellate karnataka. What ever you say about airtel, escalations were very fast. But for jio they didn't even respond. Jio care replied saying their won't be any data speed cap for Postpaid 199. But when I call them over phone, they say cap is there. I put it over twitter and got a call from one guy whom I could convince about the issue. He sounded like he understood the issue and told will call back within 5 minutes, but never happened. I got pissed off and called up Appellate HELPLINE and they gave me Enterprise support number. They put me on hold after hearing my problem and then disconnected. I again called up care and forced to get this escalated to a supervisor, also told I'm recording the CALL TO follow up with Appellate. They did escalate and a lady who don't even know about the plan assisted me to open a ticket. She assured will get an update within 24 hours, and sent me tracking url as well. I waited for 24 hours and then called back Appellate HELPLINE for the status. For me the ticket was open (still open), but they could see it was rejected internally, with no reason. Again I had to shout at her and the option she told was that she can open a ticket and I can wait for 48 hours, else I can got to Trai or Consumer court. I got the complaint created and updated Appellate karnataka with ticket details. They never responded, and I lost my temper and put all Appellate over india in the loop with audio clip of the first guy who told me about the data cap, and got a reply saying "There is no data cap for my plan, and wait for 48 hours. Its been 6 days I'm running behind jio and I didn't even get a call back. Seriously that their support is awful and if this is how they deal with customers, once all rivals go off, they will be like ###. My billing date renews on Nov 16, which will automatically fix this, and what I feel is that they will simply sit on the ticket until this.

MAGIC IS THAT SR00000SR3WZ is still showing opened for me, But when you call up CUSTOMER CARE, it is in rejected state. Now they want me to wait 48 hours (Almost its 30 hours and no call, sms) with the new ticket

Dear sir
I want to know about jio dth Because I got one mail for dth dealership we follow back and we trust in jio so we make payment for dealership 25000security and 30000 for product after that they demand 28000 for product insurance for transportation
Now we realize that they are fake
His wesite - jiodthdealer.com
📧 [protected]@jiodealer.com
Contact no - [protected]
Also we attached that certificate and conformetio latter which I got

Please help us is it righ or fake
Please rvert fast

He is total fake making fraud on behalf of your company jio infocomm.. Plz also check link mention above

ACCOUNT INFORMATION which we make payment

Reliance Jio Infocomm Ltd.
Account No.- [protected]
IFSC - SBIN 0004380
STATE BANK OF INDIA

Regards
Sumit yadav
Kanpur uttar Pradesh
[protected]

Sir please help me
Reliance tower install asking this person
This web site via my amount 5.5 lakhs and above cheating
I am daily wage worker this amount 3 person interest given
Please help me
Sir this person old no [protected]
Current home page new cell no display [protected]
Please help me

All details attached

Dear sir.
I have recharge done on incorrect number my number is [protected].but I have done recharge on [protected] from Amazon recharge of rs 149/.Pls refund this recharge on my jio number [protected]...

Pls jio recharge give me refund recharge the system is in your hand u can do this pls pls give me my recharge amount

Dear sir
I am mangala ram former sarpanch, nakoda jain teerth, distt barmer.
I faced the problem regarding leading company jio.
I recharged my new jio mobile number [protected] with rs 98 on 7th november 2018. The scheme provides 2gb internet data/day+all local calls free for 28 days.
I received a message on 9november 2018 from jio, it shows my data pack has finished, internet speed slow down.
It also message me to recharge for data balance.
I have an objection regarding the issue.
Also, if i will not receive the benefits, i will go to consumer board.
Thanking you.
Truly
Mangala ram
Mob [protected]

I have done recharged with wrong plan please help me in cancel plan or change my upcoming plan in other plans on jio prime. I have done this recharge 8/11/2018 and not used little bit it is in the upcoming recharge. Please resolved my problem i want to recharge my phone with 149 plan 1gb data /day. I have done recharged from amazon pay balance 99 for prime membership and 98 for recharge. Now i want to change 98 into 149 1gb per day.

Sir I am sakthi in kulithalai karur district tamil nadu. I used in jio 3 or4 yers. I was satisfied in begging 1year only after I will face internet and network problems issue. Immediately I was telling in jio customer care but not SOULITAION present in me sir please immediately action in jio reliance company. Please clear in my problem sir.

I have made a recharge today and i have got a coupon for reliance digital of worth 399. But when i tried to use it on almost each and every product of low to high cost.. It showed me invalid coupon Code... I want to mention here that previously i got a paytm recharge coupon worth 20 rs. Which couldn't be redeemed due to same issue. I am here attaching the screenshots of the coupon code and its redemption errors.

Hello sir. Jio wi-fi battery. Charger. Device jio not working plz my jio wi-fi change but hamara jio service counter pe time kharab kiya gaya aur kisi ne lol baat nahi suna jio ko check aur 15bin baad aana hum bole jio 4g purchase kiya aur hamara dimaag kehte ho hamara business net pe ha (Jmr1140) biack) please my jio 4g digital. Name. Harbir singh. Mobile no. [protected]. Vasco da gama goa. 403802. (Jio service counter. Parvari goa panjim. Plz my 4g digital change

I was purchase mobile at jio monsoon hungama scheme but validity problem due to activated both 99 and 495 plans.
Please, change activation as per plans also extend validity up to 6 months from purchase date (Activation date).
U r customer service so worst, she was not responding customers please solve problem as early as possible otherwise i will go consumer court reference u r jio monsoon hungama plans.

Regards
Sathisha
Mobil no.[protected]

I intend to port my prepaid bsnl mobile no. To reliance jio but the service providers at tuticorin demand aadhar. They insist only on aadhar even though i referred to supreme court directive not to demand aadhar for mobile service. Please suggest how to get the job done and who is the authority who can help me in portability of my mobile number to reliance jio.

I am a customer of reliance jio. I have recharged my number on 6/11/2018.
I have recharged it through sbi net banking. Unfortunately i have not received the recharge. And the amount is deducted from my account. My jio number expires on 7/11/2018. I am waiting for your help.
Is there any chance to recharge my number before expiry. Kindly look into this complaint.

My jio prime number [protected]
As i have recharged my jio number through net banking i have not received my recharged amount. I am waiting for your kind information. My jio number will expire by tomorrow 7/11/2018. Through sbi net banking i have recharged my jio prime number. Whether my jio number expires or i should again charge my number. It will be a loss . Kindly go through my complaint.

Dear sir
I am rajesh kumar dandre i am online filing tower installation my wife anju dandre name filed. I am tower installation fees paid. But till date no any work for reliance jio infocomm ltd. And no refund till date this company.

Invoice details
Invoice no. 64467
Date 06.06.2018

I am paid account holder name and account details below:-
Account holder name - reliance jio infocomm limited
Account number -[protected]
Ifsc code - ucba0000001
Bank name - uco bank
Branch - uco bank, treasury branch, mafatlal center (1st floor), nariman point, mumbai-400021
State: - maharashtra

Sir there is network problem in our area. Jio tower are installed in saiwan lolab but not opened and install towher at kuligam lolab, we face many problems in our area. We are jio users. So please install jio network in this area. Our pincode 193223, we are waiting for better service of jio here, we love jio,, but it hurts our sentiment by neglecting us