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Reliance Jio Infocomm Complaints & Reviews

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Updated: Apr 20, 2026
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Reliance Jio Infocomm reviews & complaints page 148

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J
Jai Varsolkar
from Mumbai, Maharashtra
Oct 9, 2018
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Hello,

I have recharged a wrong plan instead of the right plan via paytm,

I have recharged the ₹251 pack. Kindly cancel the aforesaid recharge so that i could recharge once again the right plan.
Alternatively, if you could just transfer the benefits of recharge to my number as well, i will be highly obliged.

Thanking you,
Jai varsolkar
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Internet speed is very bad and sometime not connect to net. ... And other problem is dailling. Sometime calling is good but onather time call is not connected.
Man problem is internet speed and calling connective.
...So please solve my problems and work for my problem...
Thank u...
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    Rajeshskataria
    from Bengaluru, Karnataka
    Oct 9, 2018
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    Address: Mumbai City, Maharashtra, 400069
    Website: Jiotowers.com

    Sub : fraud from online site jiotowers.com with a/c no [protected] sbi ifsc code sbin 0001218 branch brbb road kolkata
    With phone no. [protected] [protected]. I have been cheated by above site and no by promising installation of jiotowers at my site and taken away totally rs. 121500. Through online payment (14500+50500+56500) towards reg fee, agreement & bank decleration charge on 12/9, 15/9, 17/9 and they are still calling and demanding rs75300 towards noc charge. I have all call, email, message details which were also forwarded [protected]@ksp.gov.in but no help is provided. Please trace the culprits and help me to get back my money.
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
    About jio data speed.

    data speed is around 72 kb/s.

    the data pack is still active.

    this is the case since a week.
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      H
      Hemachandrarao
      from Visakhapatnam, Andhra Pradesh
      Oct 8, 2018
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      Address: Visakhapatnam, Andhra Pradesh, 530044

      This is to bring to your notice; we have procured one “jio phone on[protected], in Monsoon Hungama offer” As per the official criteria exchange the old phone at your third party retailer M/S. Prince book store(contact person name:Mr.Sanju), Peddagantyada, Visakhapatnam-44 (A.P). We have also paid by cash Rs.1100/-(Eleven hundred rupees to the retailer for your product procurement. At that time of purchase, we have ported from Airtel (MNP) to Jio our existing mobile number: [protected]. After one week we have received confirmation of successfully ported.

      Our number has not been recharged deposit payment of amount Rs.594/- (Monsoon Hungama offer) till today.

      We have continuously follow up to the retailer and your customer care team (Ref no: Service request: 00000QYPKO[protected] daily twice. We have reached to our local JIO office at Gajuwaka also for this issue, but they are hope less to resolve the issue. Today one of your Jio executive named by Mr.[protected]@[protected] (connection with retailer) was done recharge of Rs.99/-. And he is saying like we are in Monsoon Hungama offer, up to six months, in every month will be recharged that Rs.99/- automatically. At that same time we have received the message in our mobile like: “Dear Customer, benefits of JioPhone Moonsoon Hungama offer cannot be extended on your Jio no: [protected] as the number is not activated under mentioned offer”. I think It's looking like your Jio executive named by Mr.[protected]@[protected] (connection with retailer) was big cheated to us.

      I am very much feeling very bad & shocking about these type of behavior from Jio service.

      Your immediate action will be highly obliged and awaiting for your valuable reply.
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        S
        Sanskarianmohit
        from Nathdwara, Rajasthan
        Oct 8, 2018
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        Address: Nagaur, Rajasthan, 341001

        I have been sitting for 1 hour at your nagaur rajasthan service centre. But there is no one to solve my problem. Please resolve my problem immediately. Otherwise your reputation will be spoil in your costumers... N i n my family is regular customer of jio from last 1 n half year...

        Please look into matter seriously... Thank you

        Regards
        Mohit saraswat
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          D
          dinenayy25
          from Kanpur, Uttar Pradesh
          Oct 7, 2018
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          Address: Lucknow, Uttar Pradesh, 226028

          I had post paid ac number [protected].
          And i had recharge rs 449 on dt 6.10.18 by paytm, but my recharge amount goes to my credit balance. Result was my outgoing and net connection stopped.
          After customer care suggestion i had convert my post paid number to pre paid and i had paid rs 99+149.
          Now i m requesting you that the whatever amount in my credit balance of postpaid connection., pl refund me in my sbi bank account number or paytm ac.
          My sbi ac number is [protected].
          Thanks

          Your faithfully
          Dinesh nayyar
          Mobile number [protected], [protected]
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            M
            Moola Sowmya sri
            from Thiruvananthapuram, Kerala
            Oct 6, 2018
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            I have recharged worng number instead of mine, i would like to change that to my number. I have recharged rs. 399. I would like to request you to cancel that recharge and change it to my number. It was a mistake. And i would expect you to respond as soon as possible. I think u will get this happened. And this was the first time.
            Thank you.
            From
            Sowmya sri moola
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              M
              Mohammad Shahbaz 1207
              from Lucknow, Uttar Pradesh
              Oct 5, 2018
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              Address: New Delhi, Delhi, 110025
              Website: www.jio.com

              Dear Respected Sir/Mam, I Am The Residence Of Abul Fazal Enclave, Okhla, New Delhi, Since Past Year I Have registered tons of complaint regarding poor network coverage at my particular location but jio does not provide me any resolution, they always says that network site will be planned in your area which will be live within 30 days some message says the same but with different resolution time like 120 or 90 days but as days passes away i Still face the same issue which i was continuously facing since past year so this time i lodged the complaint to NATIONAL CONSUMER HELPLINE / TELECOM REGULATORY AUTHORITY OF INDIA (TRAI) MY COMPLAINT NO IS ; 946552 AND MY JIO SERVICE REQUEST NUMBER IS SR00000R6YBX AND MY JIO NUMBER IS [protected], KINDLY TAKE SOME LEGAL ACTION OR PROVIDE ME RESOLUTION
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
              Oct 10, 2018
              Updated by Mohammad Shahbaz 1207
              Issue Still Not Yet Resolved, im really frustrated

              DEAR RESPECTED SIR/MAM,
              PLEASE TRY TO UNDERSTAND THAT I'VE TO FACE LOT OF ISSUES IN MY DAILY LIFE COZ OF LACK OF NETWORK, MY FRIENDS/FAMILY, RELATIVES NOT ABLE CONTACT EVEN I MISSED IMPORTANT BUSINESS RELATED CALLS CAUSE OF THE LACK OF NETWORK, I'M ATTACHING SOME IMAGES, THIS WILL HELP YOU TO SEE ACTUALLY HOW FRUSTRATED AND HELPLESS I'M RIGHT NOW, I CAN'T PORT MY NUMBER TO OTHER OPERATOR BECAUSE I'VE 6 JIO CONNECTION INCLUDING JIO PHONE AT MY HOME/IN MY FAMILY, THAT'S THE ONLY REASON I'M STUCK IN THIS SITUATION, KINDLY SOLVE MY ISSUE BY AT LEAST INSTALLING SOME EQUIPMENTS/NETWORK BOOSTER AT MY LOCATION...IT WOULD BE REALLY VERY HELPFUL, PLEASE DO SOMETHING ASAP
              REGARDS
              SHAHBAZ

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                S
                suprindro
                from Hyderabad, Telangana
                Oct 5, 2018
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                Address: New Delhi, Delhi, 110009

                I m staying in delhi patel chest and i m start using jio sim since launch. Jio network is too weak and i cant use browsing and even calling. Really jio is not working to this place. For this reason i m taking a new airtel sim and start to use somehow this is working but i paid recharge to jio for 3 months. Actually nowadays jio is really torturing to all people. Everywant want to use jio but it not give any good result nowadays we all doesnt want to use jio sim anymore. Is this wht do u want? Mukesh ambani pls check all this problem and solve this problem very soon otherwise jio will be vanished.
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  A
                  Amisha1603
                  from Jaipur, Rajasthan
                  Oct 5, 2018
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                  Address: 302021
                  Website: Jio

                  Sir i recently recharged my jio no. [protected] with rs.998 plan (2gb/month, validity-336 days) by mistake with paytm. The plan i actually wanted to take was rs.499 (2gb/day, validity-91 days). I can't survive in 2gb/month and have already exhausted the 2gb within a day of plan activation. Could you please change my plan and gove me the due refund. Or cancel my current plan and refund the due amount so that i can purchase the suitable plan.
                  Thank you
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                    H
                    Himan Yadav
                    from Korba, Chhattisgarh
                    Oct 4, 2018
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                    Address: 493890
                    Website: Jio.com

                    Jab se sky sanchar kranti yojna apne chhattisgarh mei chala hai tab se jio network aur uska service 2g se bhi behal hai. Hala ki gaon gaon mei jio tower lag hai bhi bhi apne block deobhog dist gariaband cg mei 2g ki tarah chal raha hai. Maine socha jiofi mei thik chal raha hoga kar ke wo bhi le liya bhai*u* waise ka waisa hai. Upar se saalo digital india banane ka sapna dikhate hai aise mei ghantaka digital india ka sapna sakar hoga
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                    Oct 04, 2018
                    Updated by Himan Yadav
                    Ye haal kab jayega jab ki apne area mei aur dusra network hai hi nahi
                    Ye raha ocla speed test result
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                      D
                      dasamit635
                      from Kolkata, West Bengal
                      Oct 4, 2018
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                      Address: 743127

                      Dear sir, phone number - [protected]
                      Is calling everyday and talks vulgar.
                      He calls and says he knows me and harasses.
                      This phone belongs to my sister. She gets scared when this guy calls.
                      I've talked to him and said i'll call the police if you call again.
                      But he won't listen to any of my warning.
                      Please lodge a complaint against this number and kindly block any call or messages from this number.
                      My number - [protected]
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        A
                        Aish Bgm
                        from Visakhapatnam, Andhra Pradesh
                        Oct 4, 2018
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                        Address: Adilabad, Andhra Pradesh, 504001

                        Idiots why did you started telicom company of 4g.prostitution is suitable for you.what nonsense speed this is 70kbps is maximum, idiots I have complained on this issue in February 14 2018.now also we are facing same problem.if you people need easy money go to prostitution but don't cheat public.have you any shame.are you human beings or not.
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          S
                          Shiwangi Verma
                          from Bardoli, Gujarat
                          Oct 4, 2018
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                          Address: 389001

                          Dear team,
                          This is to inform you about jio network issue at bamroli road location. We have complained about this to jio support team, but we are getting only one reply that "sir/ madam please wait for 90 days. Your problem will be resolved." but this is very disappointing that n number of complain has been registered but still we are facing same issue. I kindly suggest your team to look into this case.

                          Thanks & regards
                          Shiwangi verma
                          93 vrundavan society 1,
                          Bamroli road
                          Godhra, panchmahal
                          Gujrat-389001
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            J
                            Jaya Gobi
                            from Karaikkudi, Tamil Nadu
                            Oct 4, 2018
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                            I am gobi from paramakudi. i already doing vodafone, airtel and bsnl recharge in my shop. i want to do jio recharge and sell jio products. i already contact paramakudi head office and paramakudi distributor office but no response for the past 20 days. this is your service

                            where i complaint

                            i don't like your service
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                              A
                              Asis Bera - Kolkata
                              from Kolkata, West Bengal
                              Oct 4, 2018
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 400051
                              Website: jiodthdealer.com

                              After applied in their Web site for JIO DTH Dealership for location of Purbo Medinipur WB, I got phone call for verification then sent all require document through mail ID. They are shared me user id and password for profile login in web site, after all verification they are upload confirmation letter in profile protal and demand for security amount of 25000/- (Twenty Five). Same time telephonic discussed after done payment company Executive team will visit in location for site survey, discussion about total project process, norms and agreement. If disagreeing by company or my side after meeting for any reason, security amount will return on same time by cheque .After done done payment they are again demand 48000/- (Forty Eight) without executive visit and any discussion, same time i dined and said for refund of my security amount 25000/- and they agreed for refund the money.After extended lots of date still security amount not refund.Payment done though below account..
                              RELIANCE JIO INFOCOMM LTD
                              Account No.- [protected]
                              IFSC - SBIN0004380
                              STATE BANK OF INDIA
                              Jun 19, 2019
                              Complaint marked as Resolved 
                              Contact no - Mr Pankaj -6205874352 / Mr Vishal Gupta - 8678863998. Nobody contact with me even not attend my call.
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
                              Oct 09, 2018
                              Updated by Asis Bera - Kolkata
                              Still i not got any update status.
                              Today i received mail regarding my profile has deleted and now we unable to login the their web site.
                              Mail image attached.

                              Oct 23, 2018
                              Updated by Asis Bera - Kolkata
                              When i get about this complain.
                              Apr 04, 2019
                              Updated by Asis Bera - Kolkata
                              Still not get any type of solution . Kindly do the need full.
                              May 09, 2019
                              Updated by Asis Bera - Kolkata
                              After login complain not getting any reply. Kindly do the need full.
                              May 18, 2019
                              Updated by Asis Bera - Kolkata
                              Complaint marked as Resolved May 18, 2019 - How it is resolved sowing cant understand. still we not get any response. complaint is still pending as it is.
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                                N
                                nani bharath
                                from Chittoor, Andhra Pradesh
                                Oct 4, 2018
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                                Address: Chittoor, Andhra Pradesh, 517127

                                Hi team,

                                Greetings,

                                One of the jio mobile network tower is started to install with in the residential area, more over it is installed top of the building and next to that building there is a school also. So, myself and the public who living next to that building feels it is not safe and we peoples are not ready encourage it.

                                I hope you peoples understand the issue and personally visit the place, and make arrangement to shift the tower to outside of the residential place and make the people to stay safe.

                                Place: near railway gate (Or) near prakasham vidhyalaya school, sakthiamman koil street, murakambatu, chittoor, chittoor (Dis), ap – 517127

                                Thanks
                                [protected]
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                Actually i was recharging another number but copied clipboard had my number only so i ended up recharging my number which had a plan with rs. 399 so what can be done in such case i dreadfully want refund of my second recharge
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                                  mlp12
                                  from Salem, Tamil Nadu
                                  Oct 4, 2018
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                                  Address: 560079

                                  I was asked to go for isd charging and then to avail international roaming facility; i was also informed that the international roaming activation happens automaticallay.
                                  I did isd recharge for. 500/- and then went to sri lanka hoping that i could make use of international roaming facility; but to my surprise, it did not work.
                                  After returning back from sri lanka, i asked the company to refund the isd charges. The appellate authority of jio informed that they do not have such a policy.
                                  As the product was not properly explained by the team members, i seek refund of charged amount.
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                  I want to port from jio to Vodafone but port request is not being delivered. Please resolve the issue.
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                                    kutty reings
                                    from Jayamkondacholapuram, Tamil Nadu
                                    Oct 3, 2018
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                                    To were detected money from my account for the recharge of 51₹ for reliance jio infocomm
                                    But
                                    I don't have received any confirmation msg and also my recharge was not completed,

                                    Can you give confirmation and complete my recharge for 51₹ of jio number [protected]
                                    Payment via google pay request

                                    If not able to confirm, refund my immediately
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                    Oct 03, 2018
                                    Updated by kutty reings
                                    But you correct response, deduction for money from it customer but not responsible for confirmation and complete of transaction and delivery

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                                      DjAyush Gupta
                                      from Delhi, Delhi
                                      Oct 3, 2018
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                                      Worst and pathetic service by jio
                                      These people took your money for installations and than give you dates again and again
                                      Its been 2 month from now i havent got my connection
                                      Rajasthan branch give me some other information why is being delayed
                                      And whereas mumbai branch told me that the connections are already full
                                      I dont know why they dig the road in front of my house for connection earlier ?
                                      I am sharing my all the conversation on email with them through screenshots
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                        Ronit Vashitsha
                                        from Dehra Dun, Uttarakhand
                                        Oct 1, 2018
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                                        Address: Meerut, Uttar Pradesh, 250221

                                        Yaha par network ki bhut problem hai. internet kabhi apne aap chalta hai or kabhi band ho jata hai. call par bhi aawaj clear nhi ja pati. isiliye ye meri last complaint hai. iske baad main is no. ko recharge nhi kara paunga. Main pahle bhi complaint bata chuka hu . Lekin koi bhi solution nhi mil rha hai . Thank you
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