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Reliance Jio Infocomm Complaints & Reviews

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Last updated Apr 27, 2024
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Reliance Jio Infocomm Phone Numbers

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Reliance Jio Infocomm Head Office Address

Jio Office, 33, Manak Chowk Main Rd, Manak Chowk
Ratlam
Ratlam District
Madhya Pradesh
India
457001

Reliance Jio Infocomm reviews & complaints page 148

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S
Shaikhfrz
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

data speed

Address:Vadodara, Gujarat, 390010
Website:www.trai.gov.in

Data speed is low and i have complained many times but the jio company did not give any solution about this problem. Plz help they are giving me 2g speed. The location is gidc colony, vadodara, gujrat
Where i am facing it. My mobile no. Is [protected]. Jio company did not give 4g service after paying the amount of 4g services. I have complained many times but they have not given solution yet and i am facing this problem till now....
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MonishRaguraman
from Avinashi, Tamil Nadu
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issue and the advisers response

The advicer was not soft at her speech was little harsh. Feel really bad. I request you to clear my issue asap ([protected]). Couldn't even call or receive calls even at emergency. Do consider the difficulties of people. The complaint takes two days for response what a fantastic answer by the customer care. So what will we do for the two days to contact and for emergency reasons. Was happy to use jio so converted my airtel to jio but now really...
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Vipin Lodha
from Mancheral, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non cooperation of local distributor

Address:504296

Now adays local distributor is not cooperating us and already we have informed the matter with local jio officer and manager even though the problem is not solved from starting on wards we are the retailer of jio and also we were facing lot of problem and also struggled at the time of launching. So what to do and solve our issue on urgent basis. He is not recharging the demo balance nor issuing the new phones to us. He is not issuing the...
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N
Nrao1
from Bengaluru, Karnataka
Apr 13, 2023
This thread was updated on Apr 13, 2023
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recharge successful but not activated

Address:Bangalore, Karnataka
Website:www.jio.com

I had recharged my jio number [protected] for the 399 rs plan
(349 with 50 rs voucher) on 20th of august 2018, well in advance before the due date. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. The net banking transaction id for the payment of rs.349 (399 plan - 50 voucher) is[protected]. I am unable to make any outgoing calls in spite of recharging it well...
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S
Sheela Rajendran
from Tumkur, Karnataka
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recharge amount not credited

Address:560086

Hello Team,

I recharged my jio broadband ([protected]) on 22nd Aug 2018 through net banking..The amount (Rs.749) got deducted from my ICICI account but my jio account reflects zero balance.. The jio team told tat the transaction was declined from their end and said the concerned bank will credit the amount to my account...It's been more than 72 hours but the amount is not credited to my account...
Pls look into this...
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P
prabhatsuman326
from Colgong, Bihar
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about call drops and very less data speed

Address:Dhanbad, Jharkhand, 828127

These days in my locality, the services of reliance jio has deteriorated a lot. Most of the time during day the data speed is below 10kbps. Moreover there are call drops also. I have raised complaint to jio customer service representative also and they told that problem will be resolved in 48hrs but still no actions are taken by them.

So it is my humble request to you that you please see to the issue and advice the network...
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P
from Mumbai, Maharashtra
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fraud job

Some days before i receive mail "your resume selected for the job of the Reliance infocomm Ltd, after that the call is coming to tell that i have to pay 1480 to get job, i have recording of all calls and Mobile number with name,
what should i do for Recover my money.
i have that Account number and that number is still ringing it is not out of reachable. u can easily tract them.
regards prince
please help me...
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Biswajit kalita
from Lala, Assam
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customer care executive

Address:781104
Website:Jio customer care

Today, I have recharged my jio account with my jio app. My plan was 498, after recharged my my number [protected] I got message from bank that my recharge is successful and my account is deducted the certain amount. But in my jio account it was still showing that it was not recharged. Further I had made a call (20/08/18 around 4:30pm) to jio care. Mr abhijit dey who was the customer care executive, I told him about my problem but not getting...
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Address:Hyderabad, Andhra Pradesh, 500044

Hi Team,

Today, I received a Message on my phone that my new JIO number has been activated. I haven't applied for a number nor have I provided any details or documentation either. Apparently the bio-metric verification is done too.

I did not request a JIO number and when i call the number activated, it was ringing but no one picked up the call - Based on the IVR message it seems to be in Marathi so the number...
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A
arjunb.mehta
from Pune, Maharashtra
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network problem with jio

Address:Pune, Maharashtra, 411045
Website:www.jio.com

I am changing my job and at the new location there is no network of Jio. I have already done recharges of Rs. 1200 in my number for next 1 year. I have requested JIO multiple times to solve my problem or refund my money. They are not doing anything. Kindly solve the issue at the earliest...
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R
Rah786
from Suriapet, Telangana
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jio sim band

Address:New Delhi, Delhi, 110018

Mera jio sim baand hu gaya ha or vo jio office me chalyu be nhi hu rahi ha jio office me meri sim ka koi record be nhi aa raha ha or dnd ke call aayi this bus y he kaha raha ha jio office me or fir sim band hu gayi or vo chalyu be nhi kar raha ha sim baand hoya be 1 month hona wala ha   replace all...
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S
Surender Phalswal
from Narwana, Haryana
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recharge of rs 149 unsuccessful

Address:Jammu, Jammu and Kashmir

I had a recharge for my prepaid jio no.[protected] for the plan rs149/- on 14 aug through my jio app.
My account got dedited with the money but my jio account is still showing no plans/ no recharge.
What is to be done now???
Extract from bank are as under:-
Dear customer,
Greetings from icici bank.
You have made an online payment of inr 149.0 with transaction id [protected] towards payee bill desk...
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P
Prashant Kumar Padhy
from Bengaluru, Karnataka
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plan 498/- recharge transaction failed

I had recharge jio net 449/- 91 days plan through my sbi debit card on dated-5-8-18 but that transition failed. And the amount have been deducted in my account. The ref no - (Otppg[protected]. The refund amount rs:399/- have not received in my account till date. So request to pl send my refunded amount in my account as soon as possible.
Jio costumer no-[protected]...
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R
ritesh1711
from Bengaluru, Karnataka
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jio fiber

Address:Hyderabad, Telangana, 500081

Hi,

I have registered for jiofiber connection on 12th august, 2018. Jio engineer has installed fiber and router at my home and activate the connection.

However they are unable to establish connectivity due to some backend issue. I have raised service request on 13th august, 2018 and i am still waiting for resolution to my sr.

Customer id[protected]
Sr # s00000oqbz0
Sr # s00000ouskibr...
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Address:New Delhi, Delhi, 110059

I Purchased a Jio phone in Mansoon offers on dated 01.08.2018. You will not be surprised as you are well aware about the quality of your phone handset. The same hand set has failed 3 times in last 17 days & the response of your service Center is very poor. Every time i visited at your service center & they only re update the software after that they don't have any other option to resolve this issue. Hence Please send your regional office...
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T
Tarun Patra
from Jharsuguda, Odisha
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network or net not speed

Address:752031
Website:Jio comolain

My self tarun kanti patra
I m from banpur bhagabati sahi, state odisa, dist-khuarda
My complain is ur network nt good or nate speed so slow bhagabati sahi and also medical chaka net so poor, ever person safer this problem.
I request u network or net problem short this problem i ll fate full to us...
Tarun kanti patra
Banpur bhagabati sahi
State - odisa
Dist - khurda
Pin-752031...
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S
sandesh blore
from Bengaluru, Karnataka
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recharge done

Address:Bangalore, Karnataka, 560001

I have done recharge for 498 3days back but till now it is not yet credited to my account i had given complaint to customer care but now there are saying u have done to a wrong number and sometimes there say u have done wrong recharge please solve the problem please take some action about this mobile company from trai as there cheat poor people jio number [protected]. My alternate number [protected]...
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C
che1142
from Bengaluru, Karnataka
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fake document candidate

Dear all,
Kindly look in to this details of mandya jpl candidate submitting all are fake document. Because mandya jcm he having all the information, purposefully he is taken this candate and rejected who is genuinely completed graduation he is directly telling telecom is fake i am the decision maker telecom means also fake...

If your not believe you can cross verryfi

Chethan nadumani he is submitting...
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P
Pritesh Parikh
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jio phone and service

Hi,
Service center are not providing any proof for jio phone purchase, i bought the phone from charkop kandivali west branch. Also company simply making the money by taking the money as deposit and no bill providing as taking as deposit. Also phone quality is pathetic and old age phone key pad one, currently 2 year child can run the screen touch phone.
I want to cancel the phone and they having no cancellation policy, how it...
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A
Avijeet Sharma
from Vasai-Virar, Maharashtra
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sold unavailable plan to me, and also not answering on the complaints.

Address:Pune, Maharashtra, 411028
Website:www.jio.com

Initially i have submitted regarding slow network experience with jio.
They have told me that there towers are not present in my area, thats why i am experiencing slow network problem and they will resolve it in 120 days.
I have claimed they have been selling an unavailable plan in my area since last year. And i was never liable to pay for that, but they have denied from even registering my complaint. I have asked them to communicate...
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