Reliance Jio Infocomm Complaints & Reviews

My internet connection used to work just fine a month back, but now the speed keeps dropping to 10-20 kbps from time to time even though I have a 4g high speed internet connection. I've submitted complaints on their complaint forum but they were of no help.
Also, My internet connection is of 1.5 gb daily quota combined with two 1.5 GB additional packs under the 'Double Dhamaka' offer by Jio. However, despite the company's claims of providing high speed in the additional data, I notice a significant drop in the speed after i exhaust my main 1.5 GB quota.

Hello,

I was recharging my dad's number (which is in a jio phone) but by mistake
i recharged my own number with a jio phone recharge pack ( i use a smartphone) it would be great if the transaction ( id: BR0001NUHFUI ) could be cancelled, because jio phone recharge pack is of no use in a smartphone.

thank you.

My phone was robbed on 7th of august'2018, along with of course sim. I have been to reliance digital on this many times with the scenarios mention below:

Reliance digital, address: salarpuria emporium, next to new horizon school, 100 feet rd, indiranagar, bengaluru, karnataka 560038

First visit: 09th august'2018 jio person service: he said i will get otp in alternate number, by than i didn't had mobile also and no access to e-mail. (Excuse)

Second visit: 11th august'2018 jio person service: when provided otp (Sir our server is down and your aadhar is not linked, shocked to hear that when i opted jio sim they took application only those who had the aadhar, now surprisingly it was not updated in the system not my fault).

Reliance digital address: no. 74, ground floor, prestige feroz building, cunnigham road, bengaluru, karnataka 560052

Third visit: 12august’2018 (Updated with aadhar) jio person said it will take 48 hours for update in the system. I will get confirmation message on alternate number and can come down again for duplicate sim.

Fourth visit: 15 august’2018, luckily got the message and opted sim by giving aadhar xerox copy and passport size photo, as my finger were dry and rough kyc was not taking.

Fifth visit: 03 september’2018, no update on arrival they informed form was returned back on 28 august’2018 from jio service center (Chamrajpet bangalore) and sim was not activated again was not happy with the service as they had not mentioned the reason omg this much effort for no reasonl jio person said to reach to service center and have check.

Sixth visit: 06 september’2018 jio service center (Koramangala bangalore) reached spot by 2:00 pm and the security person said they are in lunch time and i can come down after half an hour, time passed and at 3:00 pm meet with service center person explained the entire thing and without any resolution he asked me to meet in back end team as he can’t help me out. Security person took my jio number and discussed with the back end person (Bhanu) and he advised me to take sim again without even meeting me.

Reliance digital store address: no. 8, btm 2nd stage, 1st phase rashtrakavi, kuvempu nagar, bengaluru, karnataka 560076

Seventh visit: 06 september’2018, they doesn’t have a printer here, and i have to spent more than an hour from the location point to get a copy of aadhar. This is one of my worst day experiencing in opting for a duplicate sim.

Overall i communicated this in customer care team while checking for the activation and still clueless when it will be done.

Note: i have been following with them through all their customer interaction channels, but still no help.

Yesterday night, when I was talking to my friend then continuing call stopped and a message flashed that i am misusing the services and my outgoing calls facility has been stopped. Since it is one month left for the limited time.please provide me some suggestions.

Ported to Jio postpaid 3 -4 days back([protected]) and since then i am not getting enough network signal in my area. This was intimated to them as service requests many time through their website. Till to date they have not taken any rectifaction measures to resolve the issues and i got a reply from customer care that my compalint had been registered and this will take 120 - 180 days to resolve.

I would say this is mere stupidity and request all general public to genuinely try network signal strength and internet speed prevailing before going for a JIO connection as once you are in JIO network and for any further issues you face will not be resolved in time.

This is to inform you that on 7th september i recharged rs.399/- 84 days scheme to my cell no: [protected]. Re-charge was successful but you have wantedly stopped voice calls and data saying that i was excess ued 5 gb data. Why you are allowed extra, when there is no limited immediately you have stop, instead of stopping you are allowed excess data of 5 gb, which is limited upto 13th sep 2018. Though 13th september passed you are still not allowing voice call and net. Kindly restore immediately

I had registered a complaint sr00000oelwr on dated 07-08-18 regarding coverage and internet speed speed issue in my locality. Got a response net day on 08-08-18 that a jio site has been planned in your area. Site should be live in 30 days after which you will enjoy seamless 4g network.
Its now 38th day but problem still remained as such.
I requested them many times to do the need, but they are not willing to solve the issue.
Kindly help to solve the issue and take necessary action.
Thanks

Hello,
Myself Manikandan, I tried to recharge my dad's Jio no. [protected] for ₹398 plan (2GB/DAY PACKS) using myjio app through upi transaction(Google Pay - the UPI account is linked to ICICI Bank), but it got failed but the amount got deducted. The UPI Ref no is[protected]. Please kindly take necessary action to refund my amount. The transaction details are not listed in myjio app to complaint customer care.

Im quikr I'll searched & applyed for bpo post. SHARDHA Singh is telecaller. they will provide me offering letter also. Asked for payment of 1480. They are done 3 days interviews. 1.General, 2.educational, 3.Previous experience. Take care of these phone numbers:[protected]; [protected];[protected]. These numbers are interacted me. so please take care.

There are big fraud in the same of reliance jio infocomm, for installing tower in land/plot/ etc., these company mobile no is[protected] &[protected], it show address on website dube building, old nagardas road,
Andheri east, mumbai - 400069,
Maharashtra.

These company has demand 14, 500 /- processing fee, for installing tower and if i paid then they has sent agreement.

Please be aware...

I am using jio sim for 1.5 years, and the speed of their internet is getting worse day by day, when i told them about the problem they just raised a complaint and thats it, no result, no development, they are giving us 4g, 100 to 200 kbps is the max speed i am getting now, and the problem i ma having for the last 6 months, i have raised several complaint but no results, everytime i call customer care they just raised a complaint but no result, and sometimes they say that in your area people are using net thats why your net is getting slow, if they can't provide us better internet then why are they promising 4g, please do something about it, am i buying services to get suffered?

In my phone warning : oem key verify failed!!!
Warning : ssystem will reboot right now!!!"

"warning : oem key verify failed!!!
Warning : ssystem will reboot right now!!!"

But its not rebooting and got freezed, i tried after replacing the battery showing the same error mentioned above and also its not booting up.

I request you to take action immediately or a refund must be initiated, this is the first time i am unsatisfied by jio's service and requested you to take the step immediately to repair or refund.

Consider the complaint at its priority for resolving.

This website is a fraud, which is showing as sponsored website on google. I want to report this website. Previously it was available over internet with the name of https://jiotoweronline.in now the fraudsters have made a new website with the name of https://jiotoweronline.info/price-chart/... Please get this website removed from google.

After reading through several reliance jio infocomm frauds, i can ascertain that this link is a fraud as well. As tower installation is not done by reliance jio infocomm directly and nor it is done by any private institutions and also reliance doesn't charge money for this but what i can see on the website is they are looking for the innocent people to give 1500000 rupees to the fraudster website to get the jio isntallation done. I know this service is provided by industowers and not by any privatised company. There are lot of people who are not technically sound like me. I want to help them. Please help.

I contact to jio customer care for several times for poor network coverage. the internet speed is very poor and call quality is very bad in my locality beacause of the network coverage. I contact jio customer care for 8 months or more but each time they say that it will be fixed in 180 days or 90 days.but the issue yet not fixed.so take some action.

From last around 1 month network problem is at high level. Before a month network strength was good at our location but now facing alot of network problem. Please resolve network problem because we only reliance jio not any other service provider. So please improve your network strength so that we can easily talk and surf internet.

Hope for the positive response

Lokesh yadav
Vill nayagaon, po bikaner
Dist rewari 123401
Haryana
My no [protected]

I am suffering from jio internet for previous 4-5 months in my location i.e Nangli Dairy Najafgarh New Delhi 110043 India. Even I am not doing broswering on my mobile phone. I tested speed on different software it show only in kbs. While jio is only working on 4g network and it speed should be minimum in mbs. I am very disappointed with jio internet speed. I also have compliant to jio customer care few times. But they don't provide a solution for that. I want resolution of my problem as soon as possible.

Dear sir

I am ashwin vidhate my jio no [protected]/[protected]
Complaint no - sr00000py2vm

Not working properly jio 4g net
Drop call
No clearly voice call
Any issues

Not visit jio engg my location
Please resolve my compliant

Location - khandwala compound dattamandir road santacruz east mumbai 400055

Please check attachment file

Please please

This is the message i have received in my icici bank yesterday evening when i charged rs 349/- on my mobile no [protected], i contacted your help line 198 & i was told to contact 9091, which says wrong no. & ultimately i contacted 10 digit help line no, mr james vimal who attended me says they have not received recharge, whom to ask for this as the money is already debited in my bank a/c. Earlier also i have lost rs 180/- like this. Is this way you amass wealth to satisfy your desires! Under the pretext of good services. Is there any check on fraudulent activities?

I'd recharged jio phone (Second no.) from another jio (First no) for exclusive plan of rs 49 applicable for jio phone only.

Their myjio apps simply allow all denomination for any no. Though plan 49 works for jio phone exclusively. Even after selecting option to recharge second no. My first no is credited.
As per their call center and appelette offices once recharges (Even by their system mistake) value neither be refunded nor be adjusted to destination second no.

Now it is clear how long jio practices will take them in near monopolistic telecom business scenario...?

My name is krishnamohan from moosarambagh, hyderabad. Jio internet connection is too slow and internet is not working properly.

Informed the same to 198 customer care so many times. Till this time there is no proper response from their end.

Days are passing on but it is not improving their services and they are charging amount with giving proper internet services to me.