Reliance Jio Infocomm — Wrong recharge

Address:Anantapur, Andhra Pradesh, 515004

I have done wrong recharge done through mobikwik order:RJ[protected] to [protected](wrong num). i have contacted jio care to reverse it to my correct number [protected]. they are saying that they dont have options to reverse my recharge.but every other telcom provider will reverse expet jio. last time i had same problem with bsnl they have reversed the amount. why isnt jio reversing the money?
Was this information helpful?
No (2)
Yes (9)
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have done wrong recharge done through our payment using
Credit Card
for [protected]
Reference number :
BR00004AM140
transaction id
IHMP[protected]
has been taken on
08/04/2017, 12:01:40.). i have contacted jio care to reverse it to my correct number [protected]. they are saying that they dont have options to reverse my recharge.but every other telcom provider will reverse expet jio. last time i had same problem with vodafone they have reversed the amount. why isnt jio reversing the money?
I have done wrong recharge by paytm. I am doing recharge on this no. [protected] of rupees 399 so please refund the rupees back to my paytm so i can do correct recharge of jio. The no. at which i have done recharge he have paytm account so transfer his 399 to me if it possible.

Hi.

My registered number is [protected] with jio, I have tried recharging to my Jio number but it was mistakenly recharged twice on wrong number [protected] and amount got debited from my end, please check and call me for the issue to be resolved, i need the refund to be given and cancel the recharged amount on which it was done by mistakenly [protected],

i have requested to cancel the wrong number recharge and refund me also mail sent on care id and grievance cell

Please do need full and help me.
I have done wrong recharge by paytm. I am doing recharge on this no. [protected] of rupees 399 so please refund the rupees back to my paytm so i can do correct recharge of jio. The no. at which i have done recharge he have paytm account so transfer his 399 to me if it possible.my right no is [protected] plz do action as soon as possible.
shanu2017's reply, Oct 1, 2017
Have you got money?
Sir mene khud se mere jio no pe 501. rs ka recharge kiya isd plan juski validity he 28 days sir mera no he ([protected]) n sir galty se ek digit galat type ho gaya wrong number is *([protected])* sir plz mera recharge mujhe wapis de dijiye
shanu2017's reply, Oct 1, 2017
Apko mila kya paisa
Anyone got refund. please call me [protected]
Such a pathetic customer care service, there is such negativity, tarnishing the brand Reliance Jio, no process for cancellation, no refund.. so sorry, ..Got recharged on [protected], the non active number, no response if you try this number, actual number is [protected], they don't have any solution to this. Very rude customer service indeed, believe, must be paid well. Eventually they said someone will call, still waiting, it's a sheer waste of time, surely want refund of my money Rs 399 and would like to terminate my number immediately, Don't whether they have customer friendly cancellation process either, .. ..There is no validation process in UI and hardly any security feature in web site or mobile App, .. hardly any trigger to retort, .. very sad, so sorry for reputation of the esteemed brand Reliance Jio. Believe, someone will take it seriously and resolve the issue.. regards Akshaya Bhatia
Dear sir,
I have done wrong recharge on [protected]. I have done recharge of 399 rs via the link given by the jio message . And it showing payment is a process. I have done recharge on 11/11/ 2017 6:32.
My number is [protected] Please reverse this recharge to the correct number .this is my correct no [protected] .
Dear sir,
I have done wrong recharge to [protected]. I have done recharge of 399 rs via the link https://www.jio.com . I have done recharge on 09/11/ 2017 21:59.
My number is [protected], Please reverse this recharge to the correct number .this is my correct no [protected]. Thanks.
Dear sir,
I have done wrong recharge to [protected]. I have done recharge of 399 rs via mobikwik. i have done recharge on 15/11/ 2017
My number is [protected], Please reverse this recharge to the correct number .this is my correct no [protected] Thanks.
J.J Takodara
I have done wrong recharge to this number [protected]. I have done recharge of rs 399 via jio center. i have done recharge on 14/11/ 2017
My number is [protected], Please reverse this recharge amount to the correct number .this is my correct number [protected] Thanks
Regards Thousif.
I have done wrong recharge by paytm. I am doing recharge on this no. [protected] of rupees 509 so please refund the rupees back to my paytm so i can do correct recharge of jio. The no. at which i have done recharge he have paytm account so transfer his 509 to me if it possible.plz sir mere 509 mujhe paym wallet me vapas de jisase me sahi number pr recharge kr saku, ,
order number-[protected]
operator reference number-[protected]
sir mere galti se [protected] pr 509 ka recharge ho gya esme ek snkhya galat dal di, , , plz sir sahi number [protected] ye tha...plz sir mujhe 509rs vapas paytm me refund kare
I have done wrong recharge by paytm. I am doing recharge on this no. [protected] of rupees 399 so please refund the rupees back to my paytm so i can do correct recharge of jio. The no. at which i have done recharge he have paytm account so transfer his 399 to me if it possible.my right no is [protected] plz do action as soon as possible. No.jio [protected]

I have done wrong recharge by myjio app. the correct number is [protected] and wrong number was [protected], refund my money recharge amount was 395

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Jio Infocomm
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    6544
    Pending
    0
    Resolved
    365
    Reliance Jio Infocomm Phone
    +91 96 8555 5532
    Reliance Jio Infocomm Address
    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
    View all Reliance Jio Infocomm contact information