Reliance — Reliance Netconnect Prepaid Recharge Issue | |||
I own a prepaid Reliance Datacard [protected]. Recharged for Rs.444 (5GB with 30 days validity) on 16-May-2014. After recharge i was unable to use the data available. Stepped into Reliance World, Vijayanagar, Bangalore. They checked and couldn't resolve the issue, hence registered a complaint[protected]. I'm waiting since then for a response from Reliance. Yesterday i got a message stating they tried to reach me but my number was busy, but i haven't got any calls from them in the past 2 days. Raising the complaint as its already 5 days and the plan expires in another 25 days. I kindly request Reliance to please respond to customers on time and try to fix the issue, or please refund recharged the money back. Thanks, Srivatsa. email : sri.[protected]@gmail.com Ph : [protected]. Bangalore, Karnataka, India. Was this information helpful? | |||
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Reliance Communications customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Team,
I have got your reply to my email after posting complaints over the forums online.
Secondly none of the steps you have mentioned in the attachment are working for me.
Even the reliance world personnel couldn't resolve the issue.
Please provide a working solution as i can't keep visiting the customer center if it can't be resolved. Or i would kindly request you to refund the money if it cannot be resolved.
Thanks
Srivatsa.
I have got your reply to my email after posting complaints over the forums online.
Secondly none of the steps you have mentioned in the attachment are working for me.
Even the reliance world personnel couldn't resolve the issue.
Please provide a working solution as i can't keep visiting the customer center if it can't be resolved. Or i would kindly request you to refund the money if it cannot be resolved.
Thanks
Srivatsa.
Team,
Please respond.
Please respond.
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
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Reliance Communications