Reliance — Worst customer service-data card no [protected]

Address:Mumbai City, Maharashtra, 600089
Website:www.rcom.co.in

I have already filed a complaint here regarding worst service they provide. My problem is not resolved and reliance simply posted here that it is resolved.

Apart from that, I have written 6 mails to
[protected]@relianceada.com & manikandan.[protected]@relainceada.com

I have received reply only for 1 mail. For the rest they either don't reply or mail says''The recipient server did not accept our requests to connect'..

I have never seen any customer care that do not reply to mail . But reliance does..

If I try to contact through call the call goes on hold till even 1 hour and never connects to customer care. I seriously do not know how to contact and solve all my problems...
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Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Madhura,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Madhura,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Cheers,
Reliance Communications
Kindly write to my mail ID that you have in records...I cannot share my contact no here..
Why are you trying to call a data card number???

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