Renault India — Jerky movements in Renault Triber RXZ when the fuel level in the tank is 2 points or less

Own a Renault Triber RXZ Manual Transmission, purchased in March 2020. as of today done about 24 K Kms. I am prompt in servicing my vehicle. For the past 3 months I have been facing jerking issues in my vehicle if the fuel level in the tank is less than or equal to 2 points. In the jerking phase, the vehicle fails to respond to gear change / accelerator push and vehicle moves few inches with jerky movements. Recently on a long distance trip, vehicle stopped in the highways and had a near hit experience since the vehicle started jerking and fuel level was 3 points (Including Red). Showed the vehicle to Renault Hosur Service Centre. Mr. Shreeni concluded that malfunction of fuel motor pump precipitated the issue. Managed the situation by filling the tank fully and after reaching chennai fixed an appointment with OMR Chennai Khivraj Renault Service Center. They were unable to identify the jerking issue. I kindly request Renault India to arrange for an Service Expert to sort out the issue. thanks.
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Dear Customer (cdmeshwar),

We apologize for the inconvenience caused. We would like to understand what went wrong here. Kindly provide your contact number via message so our team can get in touch with you.
Dear Customer (cdmeshwar),

We haven’t heard from you. Kindly help us with your contact number via message so our team can reach out to you.
Dear Customer (cdmeshwar),

Our team tried to connect with you but was unable to reach you. Kindly share your alternate contact number via message along with your convenient timings so that our team can assist you further in this regard.
Dear Customer (cdmeshwar),

We haven’t heard from you. Kindly share your alternate contact number along with your convenient timings via message so that our team can assist you further in this regard.

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