Renault Complaints & Reviews

I wanted to share this bad experience of KUN Renault dealer Kattupakkam chennai and Renault manufacture. Made booking of Kiger CVT RXZ Single tone on 5th March and Sales consultant assured 100% that car would be delivered in 3 weeks time by 25th March.

On 22nd March i enquired on status of deliver of car, Sales team said that car wont be available because Renault didn't manufacture a single CVT unit from Feb 2022.

Now they are claiming that there would be price increase from 1st April 2022 for all variants. They are not sure about the date of delivery.

My question would be why would dealer take booking for a car which didn't manufactured from Feb 2022 and promised to deliver the car by March end.

If you want to cheat customer, please proceed with same model and it will be very successful.

Name : Saravana Kumar
Mobile : [protected]

Myself Shankar from Chennai and my vechile number is TN05CC8019. I bought this vechile on April 2021 and till now I have driven this vechile only for less than 6000 kms. On 19th March 2022 I went to Tirupati with my family and on 20th March 2022 Afternoon we met with an accident in tirupati due to break failure with my car. My car was moving only in less than 20 kms speed, so luckily I am safe with my family. But the front bonnet is completely damaged and this break failure seems to be an manufacturing detect.

Immediately i contacted the roadside assistance team and they took my car to Renault Tirupati Service centre. I am not getting a proper support from the tirupati service centre and I need someone to help me with this issue. Requesting for immediate support.

Renault fog lamp caver

Moratorium have any additional payment?
What is your renault finance rate of interest? From me they charging 10.5% but the finance staff told me 9% only
2 time I complain to customer care service mailid,
Maybe that's why I got one more penalty for 690 (check bounce ) without any information
Waiting for your reply

Dear sir, two months back i paud my car loan pre closure amount and this company sent my NOC through Post office and when i inquired in our post office they said they haven't received any. For the past two month nths i sent minimum ten emails to send that NOC again through proper courier service (and i agreed to pay charges also) or aent it to their Hyderabad branch where i purchased my vehicle. They are not responding and not talking to me not rectifying their mistake and not sending another one. Kindly advise.

Hi i bought renault Triber RXT model with Air bag on 15 August 2021 car number - GJ - 05 - RN - 4414. on 27 Feb 2022 my brother met with very hard accident. Even after this dangerous accident car air bag was not open. I want to file a case against this. We are paying 30 to 40k extra because of air bag feature how can company can compromise with our security. I am also uploading the pictures then you will see yourself how company like renault is playing with our life. now the company give me new car or i am file the case against company on consumer court.

Triber car failed to start at night after a pause for about 15 minutes for a tea break
Assistance not provided in time. Towing service provided after repeated calls but simultaneously they didn't arrange cab facility to us. Had to be spent ₹ 2300 by way of cab. Very bad service by the team Renault

MEERBC004MC117166 VIN NUMBER

I Completely paid the full amount of vehicle but Dealer do not proceeding registration process and delivery of vehicle

Dealer Trivandrum Kerala

Very bad experience with Renault emergency road side assistance. My car light system started acting wierd and after a few moments it stopped and couldn't start the car again, I called on the helpline number multiple time and after wasting so much time I managed to log a ticket to customer care, they gave me 20 minutes waiting time but after waiting for two hours no one came to fix the issue. Called the person again and again but he was not in mood of coming. Didn't expected this from Renault. I somehow towed my car to my home, but please send some one to fix this as my car is still in warranty.

So about a few months back my car was sent for a regualr service and with a complaint of sone noise at the back. That wasn’t sorted out unless I went to the showroom 3 times.

This time as well, I sent my car for service but they said there are multiple issues, one of them was AC knob. Before I sent The vehicle, there dint seem that much of a problem with the same AC knob. So I said not to replace the same.

Now that they delivered the car, AC know is jammed, and upon complaint, they say THEY SAY WILL WILL HELP ME BY TRYING TO FIX THE ISSUE.

Who are they to help me? I think I am paying for the job and my satisfaction is utmost important.

There is some issue with the CLUTCH, and they say they can’t find a fault but still they will replace some part.

Is replacement the only solution for every problem. Even if the problem is not diagnosed.
Hope some action is initiated and complaint reach its logical cinclusion

4 month before I bought it new kiger car that time he said I will give a new car closing cover but they didn't give any one I'm asking several time but they don't give proper response to me and they didn't give any offer for my car I'm dissatisfied went to the showroom

On 2nd February I booked a car Kigger Rxl Model the company and till today I have not received it. Whenever I call them they just say that we will provide it next week or it will take a week. It’s been 20 days and I still get no response from the company. So I request the company to please let me know how much time it will take to get the delivery.

There is no help from the company, it's been 5 days

I bought new triber in Pondicherry Renault showroom through exchange offer, that executive told that he ll send 25000 cheque for exchange offer. After some weeks I asked that executive about that cheque he replied that he wants to sale my old fluence to third party after that only offer can claimed.
Actually I had exchanged my Fluence in Renault show room only, then why should I wait? Is it the way that your company lead your company staff for selling your cars?

So I bought a Renault triber in November 2021 its almost 3months old with 13000km and it's not selecting gears I have complained about it it went to the service centre now they want me to pay for it how can a brand new car have such problems but I must pay for it my no is [protected]

I reserved a maintenance order for meagne 4 model 2020, i have waited in the branch for 4 hours only for give them the car, all the notes i have told them is not done, they write they check the car lights, the light is not working, even i told them before the maintenance to change it, nothing happened, very unprofessional unpolit attitude s.

This service center sector 2 Noida 201301 (Customer Relationship Manager - Sushma, her team & GM - Sant Chaudhary) has fooled us in terms of not listening to the problems, destroying the parts & now after creating so many problems asking to get the engine changed ! This company Renault has fooled us from the very start & now this Sushma & team has cheated us just for the sake of making some money ! Not only this even their GM is supporting them in all this which is so disappointing & unacceptable! Starting from
Clutch, gear & now engine they are fooling in everything

When reached to showroom in Trichy they said they are out of stock for the fog lamp cover and then when I returned chennai asked every other services center they want me to replace the whole bumper which is not the case which only comes as clip on which got removed in the floods this year

Poor service and no one cares

Hi,
My 11 months old Renault Kwid RTX (Manual) car is less than a year old and done around 2000 KMS. Stopped in the middle of the road. Renault calling this is Wear and Tear issue which will not be completed in warranty and asking me a huge amount to replace the clutch and flywheel etc.
I understood from a dealer that the quality of the clutch-related parts in this model is expected to get failure even though experienced professional drivers using the car.

If this case is true, then Renault should call this model ( Manual) a failure model and recall the same. They should not charge customers with high costs on parts simply saying its wear and tear,

Unfortnitluly we can't afford this high maintenance cost for every few months for this defective car.

Is there any possibility to return the defective car model to Renault as it's in the warranty period?

Note My Renault complaint reference number is :[protected] /[protected]