RoyalOak Furniture Complaints & Reviews

Order Number : ROY00122981

Royaloak Edwin Shoe Rack Two Door in Melamine Finish

Ordered on 9th August. Was told that it will be delivered within 2-3 days.
It's a week now. Customer care doesn't respond.
Help....

There is no update in wesite regarding the material purchased? When will the delivery take place....

The mattress is uneven and is also sagging inside. Kindly send somebody to look into it and get the issues fixed/replaced.

Raised the complaint many a times and even sent few emails but to no response from your side.

Order ID: [protected]

Regards, Harman...

I have ordered corner sofa from Royal Oak of RS63000 and one 4 l shape set was completely damaged. The damaged was retured from delivery time it's self. This is my order I'd [protected], please take a complaint for the future reference to deliver new product without any damage.

This is point of contact from Royal Oak side with number [protected] for my order.

You can call me on [protected] for any other further...

I booked a study table from Royal oak on 08.08.2021 at 7.50 PM. I paid down payment Rs8267.00. However, I realised the product is too big. I cancelled it on 09.08.2021 afternoon. The store manager is denying to refund my money and cancel the order. Also, bajaj finance loan was processed. As the funds were not processed. Bajaj finance cancelled the loan. But I'm not getting my refund. This is very unprofessional behaviour of Royal Oak such...

I ordered a 6 Seater Milano Italian table with order no. ROY[protected] months back.

The first table that was delivered was defective with cracks on the surface.
This was confirmed by the fitter from ROyal Oak.

The replacement was also defective hence it was sent back.

Now Mr. Damodar is not sending a replacement at all. He sent a person from his office to inspect the table. He also confirmed...

Hi, I have ordered a centre table on 24th July with a expected delivery date of 9th August.
However there has been bo delivery and no intimation from royal oak about the delay in delivery.
Moreover there is no reply from them on the email nor does anyone picks up call on the number they have listed on their website....

It's been JUST 8 months of our Purchase from the Royal Oak Store on Mysuru Road, Bengaluru.

NAME OF THE PURCHASER: RADIANT INDUSTRIES, VIJAYANAGAR, BENGALURU.

DATE AND MONTH OF PURCHASE: NOVEMBER 16, 2020.

PURCHASED AT: ROYAL OAK FURNITURE, MYSURU ROAD, BENGALURU.

It's with deep regret, I'm writing this complaint to you mentioning that Most of the Screws, Fittings of Tables, Chairs...

They are not delivering our proyand not refunding the money with order no ROY00116068...

ROY00116068
I have ordered a pair of recliners.still now we did not get delivery and they were not refunding the money back no response no updates very worst buying through online...

We had ordered a 2 seater Electric Recliner from Royal Oak Kanakapura Road on 25th July.

We were delivered a manual Recliner instead of the electric Recliner model.

The technician who came for installation had raised a complaint about this to Royal Oak team.

We have contacted the Customer care number as well as the Store many times.

Till now the correct Model has not been delivered....

I bought dining table Royal oak (Vanasthalipuram branch Hyderabad) on 13 April 2021. After a week I noticed that screws has loosen and alsowood started chipping off on the table. I complained about the same to customer service Royal oak. None replied / responded because of lock down might be. Later I visited branch and complained. A technician has visited and tightened the screws. Also he did acknowledge the issue of chipping on table top...

Order no SQ[protected]

Office table received and installed. Table edges found damaged (throughout one edge). Finishing at edges looks ugly. Kindly check, replace with good one....

Ordered 6 seater dining table and it got delivered within 4 days. Installation took 4 days post this. While unboxing came to know that 1 chair has broken log, 2 chairs are shorter by 1 inch! compared to other chairs and are not matching with the dimensions mentioned on website.
Technician took pictures and book entry was made for replacement on the same day as per him to the warehouse.
I am writting this on 3rd day of complaint...

Good evening. I had purchased furniture from Royal Oak furniture shop at Kirti Nagar New Delhi in 31 Jul 21. 03 days had passed and none of the rep from Ur shop had contacted me for assembling the furniture till todate i.e 04 Aug.

Request take the matter seriously and send the person today to avoid any inconvenience to me.

Regards...

Crack on tempered glass of dining table within 2 weeks o[censored]se...

Dear Sir,
This is regarding the callous attitude of the staff and the management of Royal Oak NEW DIMOS furniture at Meveram Kollam to my complaint registered via whatsapp on 27/07/2021 regarding the poor quality of the office chair purchased from the shop.
I had purchased a DENZO OFFICE CHAIR ELITE along with other items on 21st Aug 2020. The backrest of the chair broke while under warranty and the chair started developing...

Dear Sir,
I had registered a complaint on whatsapp with Royal Oak New Dimos Furniture, Meveram, Kollam on 27/07/2021 regarding a Denzo office chair Elite which i had purchased on 21st Aug 2020.
It is under warranty and its back got broken and already it has started rusting though it is kept in a secure place inside the house.
Every time i called I was constantly promised that some action would be taken and they would...

ROY00119637 order number office table not delivered. No response, no communication, just blank.no refund nothing. Very very bad online experience...

I have ordered office table which is not delivered. No phone call, no updates, no response from royal Oak...