Claimed

RoyalOak Furniture Complaints & Reviews

2.2
Last updated Mar 26, 2024
Complaints 1512
Resolved
662
Unresolved
850
Quick Links
Statistics
Share
Contacts

File a complaint to RoyalOak Furniture

Having problems with RoyalOak Furniture?

File a complaint and get it resolved by RoyalOak Furniture customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
RoyalOak Furniture
Customer Service Contacts

RoyalOak Furniture Phone Numbers

Phone
+91 88 8079 8811
447
308
+91 80 2542 6296
69
74
+91 80 4273 4500
41
56

View more phone numbers

RoyalOak Furniture Website

RoyalOak Furniture Head Office Address

6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi
Bangalore North
Bangalore District
Karnataka
India
560043

RoyalOak Furniture reviews & complaints page 23

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ramesh Tamada
Jul 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ROY00103950 (Royaloak Tiyya Computer Table Different product sent

Address:Banasawadi, Bangalore-560043

Sir,
Finally i received this product ROY[protected]Royaloak Tiyya Computer Table) on 23 Jun 21 after 1 and half month and installation was done on 24 Jun 21 without proper accessories and proper installation. The following points observed on that product:
1. There is no Height which is mentioned online.
2. There is no Middle point (Knob) for draw the side drawer
3. No keyboard drawer for computer Keyboard
4....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vipul6509
Jul 1, 2021
Report
Copy

Defective - Recliner Sofa

Address:B-2/402, Tulip Ace, Sector 89

Hi Team,

This is regarding the recently purchased recliner sofa set.

Sofa set delivered to me was torn from multiple places after informing the store from where I purchased they did send an engineer to check on the same and he told us he or someone else will come from service department to fix the same however no one did till now.

Either you fix this sofa set and make it as new or send a replacement...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arun.jayasiva
Jun 30, 2021
Jun 30, 2021
This thread was updated on Jun 30, 2021
Report
Copy

3 seat sofa and coffee table not received

Address:272/144,Outer Ring Road , Opp to JP Morgan ,Kadubeesanahalli , Marathahalli Bangalore - 560037 Phone - +91 7406 161 188 Email - [email protected]

I have ordered my 3 seat sofa and coffee table on 6th June 2021. But still my order not received whenever I ask that sales person Prem telling like that I am on leave and his manager Raju said with in 10 days ur oder will received but now there is no respons and he said ur order in Chennai wrongly dispatched. Such worst service I need my money back. Almost one month completed. Kindly take action and resolve my query. Pls find the attachment...
+1 photos
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
A
arun jai
from Mumbai, Maharashtra
Jun 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3 seater wooden sofa, Coffee table not received

Address:272/144,Outer Ring Road , Opp to JP Morgan ,Kadubeesanahalli , Marathahalli Bangalore - 560037 Phone - +91 7406 161 188 Email - [email protected]

I have order my 3seat sofa and coffee table on June 7 2021 but still my order not received. When I ask that sales person Prem and his manager Raju ur order wrongly dispatched to chennai. Such a worst service. I need my money back. pls solve my issue or else. And the customer care also no response....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deeksha.s
Jun 29, 2021
Sep 10, 2021
This thread was updated on Sep 10, 2021
Report
Copy

Leather sofa not installed yet

Address:418 vasudha springs sonnenanhalli kr puram bangalore 560067

Hi Team,

I am trying to follow up with your team for the sofa installation and its so difficult to get them online. I never imagined this service from Royal oak .It is a brand and if this is how you you treat your customers then it is very bad.

I ordered 3+2 seater, but got only 3 seater delivered and none of them are aware why it is so....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Shweta Ravi
Jun 28, 2021
Report
Copy

Computer chair

Address:F-303, Gaana Riddhi Apartments

We brought this computer chair from Royal Oak on 8th January, 2021 & we found it to be defective since the arm of the chair broke on 10th January, 2021 itself. Upon looking at it deeply, we found that one of the screws was not attached at all because of which this incident occurred. I believe this is very hazardous if we have older aged people at home who will utilize this chair.
Here is the order No. : [protected]
Billed to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
md tabrez ahmar azhari
Jun 26, 2021
Report
Copy

Wrong table size delivery and no response from company royaloak

Address:BANGALORE
Website:www.royaloakindia.com

We had ordered table size of 47.2x23.6x17 inches ( Big Table) and inspite of this we received 39x20x17 inches (Small Table)
We had contacted RoyalOak customer care and they ask to send mail, we had sent the mail and when now trying to reach them they are not replying whats blot msg nor by phone or email.

Feel like cheated from such a big company.

NOT TRUST WORTHY...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SwathiSanny
Jun 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Chair delivered is having an issue

I had ordered the chair online and the delivered chair had an issue. The service guy had come for inspection after 10 days and conclude this requires change.

I have written an email for an exchange or replacement with another module if there is an issue with the module. I have called customer care, email no response. Request to resolve at the earliest

Please find the details

Order number - ROY00110601br...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
Dev shteujry6jktuktu
Jun 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

What is the status of my refund of my order ROY00104683?

Address:banaswadi

What is the status of my refund of my order
ROY00104683?

never buy from this comany

very pathetic service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dipdeepak
from Bijapur, Karnataka
Jun 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No customer number and not delivering the product amount paid

Address:bangaloore

Not delivering 2 products, there is no customer care number on the website

Order Number : ROY00103817

Royaloak Davis Leatherette Recliner Chair

Total Amount :Rs. 14990 Quantity :1
Order Date/Time :11th May 2021 04:28 PM...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
R
Rashmi Jagadeesh
Jun 22, 2021
Report
Copy

Cushions not delivered

Address:Chandra layout

This is disappointing as we booked a sofa from the Laggere branch on April 2nd and it was told they have complete set of stock when bookee. But only the wooden sofa got delivered and till date the cushions are not delivered and everyday they lie saying they will send it today and tomorrow. None of the staff along with the branch head is transparent on the status. Please get this sorted or get the amount back and we would never want to buy...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
IeraTulip
Jun 21, 2021
Report
Copy

Order number 2021018199

Address:Bangalore

This is regarding my Trump office chair - item code CR 803.

The product is damaged and needs your support to repair it.

Order number: [protected]
HSN / SAC code - 9401.80.00
Invoice number: [protected]
Invoice date: 21 August 2020

Please support to resolve the matter....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
R.S.V.N Sharma
Jun 19, 2021
Sep 10, 2021
This thread was updated on Sep 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Royaloak Hariss Sheesham Wood Bed in King Size with Drawer Storage

Address:LB Nagar

THE WORST CUSTOMER SERVICE...MY EXPERINECE WITH ROYAL OAK ONLINE PURCHASE..PLS DONT PURCHASE AS THEY SAY ITS PURCHASED FROM ONLINE AND WE CANNOT DO MUCH...AND THEIR CUSTOMER CARE NUMBERS ...NOBODY LIFTS

The worst customer service ever...My husband booked a king size bed for in-laws. The Order number is ROY00103982, and was booked on May 12. The product was supposed to be delivered by May27th, and got delivered on June 14th....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
R.S.V.N Sharma
Jun 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ROYAL OAK King Size bed

Address:LB Nagar, Hyderabad

THE WORST CUSTOMER SERVICE...MY EXPERINECE WITH ROYAL OAK ONLINE PURCHASE..PLS DONT PURCHASE AS THEY SAY ITS PURCHASED FROM ONLINE AND WE CANNOT DO MUCH...AND THEIR CUSTOMER CARE NUMBERS ...NOBODY LIFTS

The worst customer service ever...My Order number is ROY00103982, i booked the king size solid wood bed for my parents on May 12. The product was supposed to be delivered by May27th, and got delivered on June 14th. Till now...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shiva Seshadri
Jun 19, 2021
Oct 7, 2021
This thread was updated on Oct 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ROY0098382/ 385 Refund

Address:Bangalore

Its been weeks since I have been following up with the customer care of Royaloak for the refund of the RoyaloakHomez Valka Study Desk with drawer that I purchased via order number 606580fde998 for Rs.14, 990/- on 1st of April 2021.

The table was found to not be as advertised on their website. I was told they would refund the amount and it was organised to be picked up.

Its now been almost 2 months. All documents...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ap081990
Jun 19, 2021
Report
Copy

ROY0099610 - No response from customer service

ROY0099610. Getting no proper response from customer service. Was shipped a defective product. Raised issue immediately and was told replacement will be done. It has been 2 months now, every time I reach out they say it will be done but never say when. Now are not responding either. There's no way to talk to someone on the phone directly for e-commerce purchases. Pathetic....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Revathi Venkat
Jun 18, 2021
Report
Copy

Office Table and Chair

Website:royaloakindia.com

I have placed my order ROY00110014 on 4th June and still there is no update, I have contacted customer care everyday and still there is no response. Such a pathetic service, I don't need your product anymore, please cancel my order immediately and refund my money....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BhanuprasadBP
Jun 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ROY00107608 - After payment no one responding from royal oak

I have ordered on 26th may, they supposed to deliver by 9th June. But till now its not delivered and No status on delivery yet.
Custmer care is useless. they either not revieve your call after your first call. and the whatsapp facility is waste too.. no respose from there as well. I am thinking to coplain in consumer court....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sampita Ghosh
Jun 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dining table 4 seater

I paid the full amount, but the product was not delivered yet.i called customer care daily but they don't have any information . pls help.Order Id ROY00110427...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Address:Ghaziabad

I am have palace order on 02/06/2021 and order id is ROY00109374 .Scheduled for delivery on 17/06/2021.Not yet delivered and No response either. all number and switch off or no one pick up. I have made several mails and calls still no response.

Kindly let us know the order details...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy