RoyalOak Furniture Complaints & Reviews

Hi Team,

I have purchased Dining Table at Royal Oak, Karmanghat, Hyderabad on 16th January 2021, The product is not yet delivered. Royal oak team and manager is so careless and irresponsible with no proper response to calls. Now they are saying that the product is not available and will be available on April month. Please find the receipt details and take necessary action....

I made a purchase on jan 28 in ambattur chennai for Ashok table its almost 3 months not yet delivered .The incharge of the showroom told that the stock will come nearly in the 1st week of Feb based on this only we made the purchase. Within 5- 7days we received only chairs they told in next 3 days the table would be arrived, there is no proper communication from the store its almost 2 months over for the past 2 weeks they are saying product...

Order number.[protected]. dt:03/02/2021 fully paid.
Till date, Undelivered one - Penang Malaysian Fabric Sofa 3 seater. Knowing well and without holding stocks sold the product. Secondly, continue to promise, delivery by 20th February 21 also not kept.
In the same order other purchases like 2 numbers- Penang Malaysian Fabric Sofa 1 seater, matching Dothan coffee table, Trinity Rocking chair and Alexa computer chair are delivered...

I would like to express my disappointment from your unsatisfactory level of service. I had expected more from a prestigious and reputed company of your standard. Unfortunately, I can’t help but send this message hoping for fast and adequate resolution.

We had ordered Italian Marble Dining table, Order No. [protected] in the name of Mr.Raghav Belavadi, along with few other furnitures recently from Royal Oak Bannergatta showroom....

I had booked a recliner from your online store on the 23rd night. 24th noon I got an update saying it’s out for delivery and within 2 hours the status said installation in progress.

But I have not gotten the delivery at all.
My order number - ROY0094137.

I am looking to speak to someone at the earliest, and hope your earliest is the same day, however I highly doubt.

Thanks for being...

Have purchased a dining table at one of your stores (Royal Oak Attapur, Hyderabad), refer to the copy of receipt.

During the installation we noticed two issues with the product.
1. Table shakes even at light weight.
2. Big Round marble table and small round marble table are not the same color. Also the Big round table is not the same color that was displayed in store.

Shaking issue is not observed...

I ordered a office chair worth 7000 on 17th feb 2021 and delivery date was on 21st, we complained and asked but no one replied, when i check track order it shows order successful but not delivered since so many days now, when we call the customer care it goes to whatsapp nbut the nobody replies, request you to take immediate action against this....

My prepaid order for a book shelf not delivered.Its been more than 2 months.Inspite of raising concern 6-8 times I haven't received any response from your side. Height of irresponsibility it is.Atleast inform me why it's not delivered.please take necessary action at the earliest....

Hi Team,

I have ordered Computer table on 8th Feb 2021. It is stated that it will be delivered on 17th Feb 2021. It is 20th, the product is not delivered. Highly disappointing. There is no proper contact to get the update.

Here is my details.
Order Id- ROY0092344...

I had online purchase to flipkart 2 seater recliner sofa, 18/10/2020 on date delivery date is 31st Oct 2020 but dispute product delivery to me, service man could not installation to installation day. Several time Complaint to Flipkart. every time miss guide to service man. after that incident never visit to my home any service man, I am very saddened by the incident. please look into the matter seriously and take necessary action asap.br...

It’s more than 10 days of the bed delivery and no one has contacted for the installation. Please get it done...

Dear Concern,

Order Number : ROY0093160

Its really unprofessional to see what i found while searching the net, i found royaloak using cheap and worse techniques to attract customers and may fools of the customers.

Today i was being done by one of there cheap technique as i ordered a sofa by visiting a website and thought its a royal oak brand but to my disregard it was locally available brand...

Today I have received the product but One large spot is their.Kindly exchange the same.Your delivery boy is already seen that spot and they have pls give complain....

Hi Team,

I have purchased Lazzer Office Chair from Royal Oak, Electronic City Bangalore on 23/07/2020. Initially it was good .After Couple of months it's Keep sound when we sit and push back. Please address the issue As soon as possible.

Regards,

Ganesha HS
Mob : +91 [protected]...

The product invoice date 02/06/2020 @ royal Oak kurnool
Product delivery date 21/07/2020
No installation till date
So arrange installation as soon as possible
We have been contacting the store and customer care, but no response from both...

I ordered bed from Royal oak in exchange offer, was promised that existing bed would be taken in 3 days and then new bed would be installed. Today is 5th day and there is no response. No one is customer care replies back....

I have purchased a Mattresses from RoyalOak online which is scheduled delivery on 11th Feb'21. Order No : ROY0091998
There is no status on delivery. There is no response on the customer care phone number. There is no response on the whatsapp number.

Please help on this.

Regards,
Balaram Pal...

The most pathetic, worst, horrible customer service and communication.
Please do not waste your money.
Firstly after two months of booking the product you get wrong communication of product already being delivered and installed.
The answer is a technical issue.
Finally, the product gets delivered with multiple follow-ups, installation not done even after a week.

Pay in advance, follow up for delivery...

Purchased a sofa worth 92k but looks like received a display piece with scratches on it and a big cut on it, never go for royal Oak I can say it's THE worst customer service any one have ....

Hi, I had placed an order with royaloak. That was to be delivered on 2rd Feb. As per the website. On 2nd the delivery person informed the table is broken and hence they will come again with a new one.

However this item has not been delivered yet. To make things more irritating they call everyday saying it is out for delivery and then don't deliver.

I have spoken to the sales person serveral times but no use....