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RoyalOak Furniture Complaints & Reviews

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Last updated Mar 26, 2024
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6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi
Bangalore North
Bangalore District
Karnataka
India
560043

RoyalOak Furniture reviews & complaints page 46

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Address:6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi Bangalore North Bangalore District Karnataka India - 560043

On may 7th 2020 i have ordered a office chair from royal oak online store, due to corona lock down it was supposed to deliver on may 22nd, but even after may 22nd there is no response at all from royal oak customer care or support regarding the order... I tried almost 100 times even customer care is not responding from that time, i have paid rs.7, 270/- for the chair..

Such a worst experience, planning for a police complaint...
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skrgupta04
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no update on my order

Address:Bangalore.

As you pickup phone when we call 10times and as i told you to kindly process my refund amount. There has been no update on my order since 10 days as i hd already complaint few days back you told customer care will contact you. But up to now there is no update from your side. So kindly refund my amount as its already been many days. And the way you handle customer is very horrible. No update by sms or phone call and when we contact you dont...
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I want to cancel my order and there is no response through customer care email and customer care number even after trying multiple times.
My order number is roy0037087.

There is no update on my order from royaloak. Promised delivery date also crossed.

I request for cancelling the order and refund my money asap....
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vetrivicky
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not delivered as promised and no response from customer care

I have no response thru customer care email and customer care number even after trying multiple times. My order number is roy0039481. Its more than a week now since the delivery date past.

Kindly help cancelling the order and refund my money....
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Pmahajan12
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Refund for not delivered order

Address:Bangalore

My Order reference no: ROY0036195 dated 21st May was promised 72hr delivery has not yet been delivered. Its been more than 2weeks!!! I have written to [protected]@royaloakindia.com 7times. No one responds. I have called at the helpline number [protected] which no one picks.
I have raised complaint with consumer forum as well for such unprofessional behaviour.

Registered complaints with the consumer forum. (http://consumerhelpline.gov.in/)....
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Debopriyo Manna
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Chair ordered not delivered

Address:Bangalore

I have order a chair. Paid in full online. But did not receive the delivery.
Tried contacting customer care, but no response.

No place to cancel the order also.

Very bad service.

I want to cancel order....
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vikulaggarwal
from Hyderabad, Telangana
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no trace of order, no updates, no delivery

Address:Bengaluru, Karnataka, India

I ordered a product (Royaloak berry office chair with steel chrome finish) costing ~9k from royaloak furniture on 30 june, 2020. The expected delivery date was 4th june, 2020. The order was not delivered. Also, there is no update on the order. They are not replying to my emails. And not responding to my phone calls. I've written to [protected]@royaloakindia.com, [protected]@royaloakindia.com and [protected]@royaloakindia.com. I've been continuously calling...
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pankajpalpankaj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered yet

Address:Bangalore

Order no - roy0036121
I haven't got the delivery yet. Customer care is not responding. One who contacted me after placing my order her phone no is switched off from couple of days. No updates since 27th of may 2020. Very bad customer service....
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sai madhusudanan
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Delivery delay

Customer care is completely useless, no one picks up, even on the chat no one replies. Promises 3 day delivery but does not deliver after 20 days also. No refund policy, basically company steals our money and we can't do anything...
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Jammeluddin
Sep 23, 2021
This thread was updated on Sep 23, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not responding

I had order a product, but i didn't received any mail confirmation and no one is responding my calls

Order i'd roy0040628...
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sahil4bansal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered and Customer Care not responsive

I had ordered a 3 seater sofa from royal oak. The order was placed on 31st may and the promised delivery date was 4th june. Since then, there has been no calls or updates from their side.

I have tried calling their customer care multiple times and also tried reaching out to their customer care email id, but have not received any response from them.

The order number is roy0039614....
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Krishnaprasad Kb
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

royaloak furniture online purchase the product but did not delivered yet

Ordered kids study table online and as per the order details it is supposed to be delivered by 07/06/20120. But the product is not delivered yet and it showing delivered in the website track order page. We contacted the assigned delivery person multiple times and he informed the order is not assigned to him. We contacted customer care but they are also not picking up the calls and not responding to the emails too. My order number is roy0040441....
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Address:Banjara Hills

Rhs 269842
2 bar stools purchased by me priya naredi
Ph. [protected].
One stool only was delivered. Then on complaining another stool was deliverd which was defective so i returned it back.

Now that returned stool is not delivered till now. Visited the attapur store on 5th of june. They assured that it wil be delivered and game me wearhouse managers: mr raghu's no. Which he is not lifting since 3 days......
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I ordered mattress of 17000 on 9th may and as per information they deliver the product on 19th may but still now the product is not deliver and also they didnt picking up the call and not respond the mails.. My order details are order no roy0033605...
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Krishnachaitanyareddy
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no customer support and no delivery from royal oak

Address:No.15/1, 6th Floor, Outer Ring Road, Banaswadi, Dodda Banaswadi, Bangalore - 560043, Opposite ASR Conventional Hall

I have been facing issues with royaloak, the way they treat and respond to their customer is pathetic. Below are the complete details

I have ordered "royaloak amber computer table - 1.2m" on april 9th. I sent multiple emails to get status on these dates may 15, 16, 18, 19, 20, 21 along with 100's of phone calls to customer service. All these emails and calls did not help.

So on may 21st, i sent an email to cancel...
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I ordered a computer table from royaloak furniture on 30-may-2020 and my order no is roy0039244. It should be delivered by 03-june-2020. Payment is successful and got message in mobile with order no from royaloak furniture and also got mail regarding order. Till now, i didn't receive my order. I called multiple times to royaloak customer care but no one is answering the call. I sent mail to customer care but no response from them. I checked...
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Yashwanth Reddy Bobba
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unresponsive customer service

Address:Royaloakindia.com

I have order an office chair worth rs.11000 on june 02, 2020 and it was scheduled to be delivered on june 05, 2020 but as on date it hasn’t been delivered and yet there is no response from them despite multiple calls, mails and whatsapp chats...
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vikas nc
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

item not delivered, unresponsive customer service

I had placed an order for chair and table, they were supposed to be delivered on 4th june, table is delivered but chair is not delivered yet. But in the webiste they have updated saying both orders are delivered.

I have sent a mail to their customer, no response for the last 4 days. Phone calls are never answered, why do they even claim they have customer service. My order number is roy0039601...
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vsreddyk
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn't receive my order roy0039066

I ordered a computer chair from royaloak furniture on 30-may-2020 and my order no is roy0039066. It should be delivered by 03-june-2020. Payment is successful and got message in mobile with order no from royaloak furniture and also got mail regarding order. Till now, i didn't receive my order. I called around 10 times to royaloak customer care but no one is answering the call. I sent mail to [protected]@royaloakindia.com but no response...
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kssrao79
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not delivered more than a month after full payment

Address:Bangalore

Product was purchased online:roy0035292 with full payment from credit card on may17th. The product was supposed to be delivered by 21 may which didn’t happen till date. Even after repeated emails and phone calls there is no one responding back....
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