RoyalOak Furniture Complaints & Reviews

I had ordered computer table order id:roy0038529 worth rs4500 and few days back when i tracked my order it was showing order received but after few days i am not able to track my order and i had ordered the table on may29 and now its june7 till now i have not received my order and u dont share any information regarding my order from your company. You guys are frauding everyone by taking order and not delivering. When we try to contact you...

I ordered a table amount of rs. 5994.50 with order number : roy0038999 on 30th may 2020 since i do work from home during this corona crisis. The order confirmation says the delivery date is 3rd june. But till now i have not received the order. I tried to reach royaloak customer care, email ids, on facebook, twitter multiple times. Their customer care is not reachable and on facebook and website chat team says call on customer care. I have...

I had ordered online a furniture from royaloak and was suppose to deliver on 3-rd june. Gets a sms from royaloak with a person number asking he is assigned for delivery. Driver calls and informs he will come and within an hour says will deliver tomorrow. Post that contacted the assigned person he says he has no idea of my order. Since then tried to reach royalok customer care multiple time, they keeps us asking to wait for next available...

My order number is roy0035908

I made full payment for the computer table/chair ordered via royal oak online on 20th may 2020 scheduled to be delivered on 24th may 2020, not delivered till today, 06th june 2020.

No respose from the customer care or anyone....

I had placed order of furniture from the website of royal oak furniture on 9th may, 2020. The website advertises 72 hours delivery. It's 6 th june now and have not received the sofa yet. It's frustrating that after paying the full. Amount and purchasing from. A reputed company have to suffer.
No one responds to mails, calls. Store owners decline to help saying it's the online team we have to deal with.

Royal oak is a...

I had ordered a shoe rack on may 26th and the order number is roy0037995.
But now when i try to track, i shows order not found.
Need my product or refund immediately...

This is my 3rd complain for royaloak furniture. I got a call today, 6th june 2020 from # [protected] that they are refunding our money back and without taking any bank details they simply disconnected the call. Since then i was trying to reach them out to know the procedure for the refund and they are either disconnecting the call or the number is going switched off.

I am demanding immediate refund of the entire value that i...

I ordered a computer table and chair on may 12th and they said it will be delivered by 27th may. No one from the company calls till 27th and we contacted customer care (After trying for 4 hours) and they said they'll deliver it by june 6th. Again they vanished and did not intimate anything about the order. Now they are saying they'll deliver it by june 14th. They are just covering the issue by that time and ignoring it totally. I think it...

Hi,
I want to raise a complaint regarding non-receipt of royaloak wall-mounted writing desk, i ordered on 1st june, 2020. My order id: roy0040082 and i already mailed to the customare cafre email help desk too ([protected]@royaloakindia.com). I received call from carpenter for installation but product not delivered and their carpenter do't know about delivery details. Hell lots of disconnects. If i go track my order with contact...

I have ordered a chair and table online via royal oak website. Ammount is fully paid. I have received order confirmation email. Product was supposed to be delivered by 3 june 2020. Table is delivered but chair has not been delivered.

I haven't received any update on the delivery status of chair afterwards. I have tried contacting customer care via email, what's app, call. There is no response. Pathetic service from royal oak....

We placed an order at royal oak for 2 products. Delivery was scheduled for 2nd june. But there weren't any updates. Tried contacting them, but after repeated attempts to contact them via email and calls, there is still no response. Please help us to cancel this order and get our money back....

Hi team, i have purchased a chair (Order no. Roy0038280) from official royaloak website and paid the full payment. I got payment confirmation mail and also sms from my bank that money has been deducted. I have contacted the customer care +91 [protected] since 27th of may to know my order status but it always throws the message that team is busy in assisting other users and i never received any call back. The last update on track order page...

I have tried to connect through customer care mails and calls but i have not received any feedback from their end. I had ordered a combo table and chair on 15th may 2020. The order was supposed to delivered by 19 may but till now as in 5th jun, i haven't received the product. I needed the furniture urgently as i am wfh because of the lockdown. The advertisement on the website of royaloak shows express delivery/delivery in 72 hours in bangalore...

Order (Roy0039702) was supposed to come on 4 june 2020. Still didn't receive it. Order tracker page tells that order doesn't exist. Customer care doesn't pick the call....

I have ordered an office chair on 28th may 2020 which had a delivery date of 1st june and installation date of 2nd june as per the email confirmation i received immediately after purchasing and paying the total amount of inr 10991.50/- upfront while booking it online. However till date i have not received the product. The customer helpline number is always busy or keeps me on hold and and i'm not able to get thru an appropriate response from...

Hi team
I have purchased a chair (Order no. Roy0040022) from official royaloak website and paid the full payment. I got payment confirmation mail and also sms from my bank that money has been deducted.
I have contacted the customer care, since last 2 days. I was chat and provided details but i will get a call, but not received a single call on the same so far.
This is my first experience with royaloak and disappointed...

I have placed order on 28th may and got confirmation over mail, but after that have not heard back from them and the delivery date was on 30th may. Customer care care number is also not responding and been mailing but in vein. If try to check order tracking on web site its shows no order placed with this #.

Very disappointed with their service.. Looks like a scam
Order # = roy0037877...

I have placed order on 29th may and got confirmation over mail, but after that have not heard back from them anything. Customer care care number is also not responding. If try to check order tracking on web site its shows no order placed with this #.

Very disappointed with their service.. Looks like a scam
Order # = roy0039562...

I have placed an order for computer table from their website with order id roy0039878 which was supposed to be delivered on 04th june 2020, but there is no response from for any calls and mails. Looks like their customer service is non-existing. I couldn't even cancel my order and ask for refund. Please help me to get this issue sorted....

I ordered a piece of furniture from royaloak on 9th may and was offered an express delivery between 12-14th may 2020. Since that day i have been chasing them for my delivery. I have called them some 100 times and none of the times have my phone got attended. Written some 10 mails and no mails reverted back. Tagged them on twitter and dm on instagram too but of no use.
My biggest shock came yesterday, 4th june when i was trying to...