Aug 27, 2018
Updated by ATS_1973 From: adil siddiqui <[protected]@yahoo.com>
Date: August 25, 2018 at 17:07:28 GMT+5:30
To: CMS OPS <cms.[protected]@royaloakindia.com>
Cc: Customercare <[protected]@royaloakindia.com>, CMS MP <cms.[protected]@royaloakindia.com>, EMS <[protected]@royaloakindia.com>
Subject: Re: Order Confirmation-Your Order with RoyalOakIndia.com(ROY007892) has Been Successfully Placed
Another false promise. Refund my money in next one business day.
Sent from my iPhone
On Aug 24, 2018, at 17:35, CMS OPS <cms.[protected]@royaloakindia.com> wrote:
Dear Adil Sir,
Greetings From Royaloak!!
As we have confirmed with delhi wms, product will be delivered tomm.
Regards
Maria.K
________________________________________
From: adil siddiqui <[protected]@yahoo.com>
Sent: 24 August 2018 06:01:34
To: CMS OPS; Customercare
Cc: CMS MP; EMS
Subject: Re: Order Confirmation-Your Order with RoyalOakIndia.com(ROY007892) has Been Successfully Placed
Refund my money immediately
Sent from my iPhone
On Aug 24, 2018, at 15:30, adil siddiqui <[protected]@yahoo.com> wrote:
Cancel my order as you have not been able to deliver on time
Sent from my iPhone
On Aug 23, 2018, at 10:45, adil siddiqui <[protected]@yahoo.com> wrote:
I have been following up and there is no response to ma e mails also. Return my money if you can not deliver what you have committed in your first mail. It should have been delivered by 4th Aug and today it is almost a month since I placed the order . I have contacted atleast 20 time with your customer service tam through phone but they have no answer. I have dropped messages also on your site for which also have got no response.
Looks like either you are not serious in your business or you do not have the capability. Please refund my amount if you are not able to deliver in next one day
Sent from my iPhone
On Aug 21, 2018, at 14:51, adil siddiqui <[protected]@yahoo.com> wrote:
I am highly disappointed with your customer service. Despite of follow up through call, e mails and phone no confirmation. Atleast have courtesy to respond to e mails.
Sent from my iPhone
On Aug 17, 2018, at 17:02, adil siddiqui <[protected]@yahoo.com> wrote:
Hi,
I am still waiting for the response. Please update me when this will be delivered
Sent from my iPhone
On Aug 16, 2018, at 11:24, adil siddiqui <[protected]@yahoo.com> wrote:
Please have a look with whom I spoke but have not got any answer.
<image1.png>
Sent from my iPhone
On Aug 16, 2018, at 11:03, adil siddiqui <[protected]@yahoo.com> wrote:
It has been more than 29 days since I placed the order and every time I contact either through call or mail I get a message that it would be delivered next week. It is highly frustrating now. Please confirm the date of delivery.
Regards,
Sent from my iPhone
On Aug 9, 2018, at 10:25, CMS OPS <cms.[protected]@royaloakindia.com> wrote:
Dear Adil Tasleem Siddiqui,
Greetings From Royaloak!!
As we have spoken with delivery team, we will arrange your products delivery By next week.
Regards
Maria.K
________________________________________
From: CMS MP
Sent: 31 July 2018 06:00:59
To: CMS OPS
Cc: EMS
Subject: Fw: Order Confirmation-Your Order with RoyalOakIndia.com(ROY007892) has Been Successfully Placed
PYI
________________________________________
From: adil siddiqui <[protected]@yahoo.com>
Sent: 31 July 2018 15:20
To: CMS MP
Subject: Fwd: Order Confirmation-Your Order with RoyalOakIndia.com(ROY007892) has Been Successfully Placed
As per the below mail it should been shipped by now but on your site even order status is shown as pending.
Sent from my iPhone
Begin forwarded message:
From: RoyalOak <[protected]@royaloakindia.com>
Date: July 26, 2018 at 10:45:29 GMT+5:30
To: [protected]@yahoo.com
Subject: Order Confirmation-Your Order with RoyalOakIndia.com(ROY007892) has Been Successfully Placed
