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Royal Sundaram General Insurance Complaints & Reviews

3.4
Last updated Aug 20, 2023
Complaints 241
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155
Unresolved
86
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Royal Sundaram General Insurance Phone Numbers

Toll free
1860 425 0000
14
24
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+91 44 7117 7117
15
22
Fax
+91 44 7113 7114

Royal Sundaram General Insurance Website

Royal Sundaram General Insurance Head Office Address

Vishranthi Melaram Towers, No.2/319, Rajiv Gandhi Salai (OMR), Karapakkam, -
Chennai
Chennai District
Tamil Nadu
India
600097

Royal Sundaram General Insurance reviews & complaints page 9

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P
punit kumar 1986
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating while claim for Hospitalization bill

Address:New Delhi, Delhi

i tack health insincere policy form Royal sunderam in aug 2013 poliicy no is GL 00015536 i was hospitalize on date 22nd dec 2013 and i have cash less card which is provide by royal sunderam they told me your clam is decline kindly pay to hospital & go for claim directly head send the documents with claim form to you but i am not received any confirmation form company i also try to contact on customer care but they told me we will cal...
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N
nmagesh84
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car Insurance cannot be claimed/processed

Address:Chennai, Tamil Nadu

Dear Sir, We have taken car insurance online from Royal Sundaram Insurance and by mistake I selected "No Claim Bonus History". The policy is valid from 21-Apr-2013 to 20-Apr-2014. Policy No - VPN[protected] My car met with an accident in August and when I submitted claim for my insurance, the company said I have provided No Claim Bonus, but I have claimed from my previous policy. Hence the claim will be rejected and...
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D
DUBUKU1960
from Hyderabad, Telangana
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PERSONAL ACCIDENT POLICY

mY NAME IS bALAJI AND I HAVE TAKEN A PERSONAL ACCIDENT POLICY THREE MONTHS BACK AND TILL DATE I HAVE NOT RECEIVED THE HARD COPY OF THE POLICY. THEY HAVE NOT BOTHERED TO REPLY FOR MY MAILS ALSO. FOR MY LAST MAIL THEY HAVE REPLIED STATING THAT THEY HAVE DONT DETAILS OF MY POLICY AND THEY NEED THE SAME AND I HAVE FORWARDED THE SAME. I AM NOT SURE WHETHER THEY WILL RESPOND TO THIS MAIL.I AM UNABLE TO UNDERSTAND INSPITE OF SO MANY COMPLAINTS...
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P
promo87
from Port Blair, Andaman and Nicobar Islands
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Rs. 315/-

Sir, This is to inform that non-receipt of my refund money of Rs. 315/- from M/s. Dewar’s Garage Insurance Agencies Pvt. Ltd., Kolkata. The details of the fact are explained below : 1) One representative Mr. Biswabijoy De, of M/s. Dewar’s Garage Insurance Agencies Pvt. Ltd., Kolkata had came to my office on 12/06/2013 to collect the car insurance money for further one year renewal i.e. 2013-14 as I have purchased Maruti Alto (Std.)...
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S
sibin86
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

claim denial

Address:Tamil Nadu

i have taken a policy for my mother in royal sundaram medical insurance , the policy number is HCJ0001447, during the commencement of policy my mom was not having any signs of illness and they have not taken any medical check up also for the same, but last month she admitted in hospital and had a surgery for FIBROID. but in the doctor statement sent to them shows that she had the illness from from last 6 months but we came to know only...
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binay107
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denying to accept Medical exp Claim

Address:Karnataka

I have a mediclaim policy bearing no> HMA[protected] . from royal sundaram. Now coming to the incident i was suffering from loose motion and womitting issues on jan 12th i consulted the doctor he gave me medicines but was not able to control the same ,So finally i was admitted on 13th jan 13 and was given treatment in the hospital .After getting discharged i submitted the claim on jan 24th which was received by them on jan 29th.Later...
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A
alokkala
from Jaipur, Rajasthan
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insurance

Address:Jaipur, Rajasthan

I have done insurance of my Mercedes car with Royal sundaram, it was cash less insurance, I submitted my car to T and T motors for replacement of front glass which got broke due to some pebble from heavy vehicle came on it, it took more then 7 days as the insurance company didn't give do to the dealer. for the work of one day how can we afford to give our vehicle at company 7 days and still don't know when the Royal sundaram people...
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K
kamran123
from Hyderabad, Telangana
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Beware of Royal Sundaram General Insurance

Address:Hyderabad, Andhra Pradesh

Hi,

My name is Md. Kamran Sharief. I am using standard chartered credit card from past 6 months and 1 month before i received a call from royal sundaram executive saying that on your standard chartered credit card we are giving you health insurance/medical card for Rs 6626 for 2 years and this amount will be deducted in monthly installment basis. Monthly installment was three hundred rupees change.

I agreed...
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D
devender.vb
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud and enjoying the public money

Address:Hyderabad, Andhra Pradesh

I am Standard Chart Credit card holder through them i taken royal sundaram policy against number HCE[protected]. I have taken hospital cash benifit policy. When i applied for the claim for my father they rejected the policy by saying that its old disease with out any proof , my father never operated for any such kind of disease. No body take the call for claim settlement in their customer care , i tried lot. They taken 2.5 months time to...
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A
amritap.datta
from Tirupati, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

A complete Nonsense Company

Address:Hyderabad, Andhra Pradesh

Hi All,

Please do not indulge in any insurance from Royal Sundaram.

No matter what situation you are in, no matter what you have you will never get the claims. It is full of false promises, customer service and a nonsense Claims Team who thinks they are king of the world.

Please do not do any insurance in ROYAL SUNDARAM.

Thanks,
Amritap...
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R
rohit.goel
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Rejection of claim

Address:Ghaziabad, Uttar Pradesh

Hi

I have requested for claim from Royal Sundaram for damages to my car and they have rejected it without citing any reason. Even they are not ready to discuss it. How come we are so helpless and dependent on one person and paid hefty premium for the same. I request for complete investigation and approval of my claim and also compensation for the difficulties and exploitation I am facing.

Regards
Rohit...
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N
nitingupta011
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Forcefully deduct the money from Credit Card

Address:Bangalore, Karnataka

Royal Sundaram has forcefully deducted Rs 9348 from my Standard Chartered Credit Card against the Hospital Cash policy for my parents.
I have called many times for cancellation of the policy and the refund. More than 3 weeks have past and still its In Process. Every time I call Standard Chartered bank they say still under process and will be resolved shortly.

If I dont pay this amount they will definitely charge the...
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Y
YCNBABU
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rENEWAL OF hEALTH INSURANCE POLICY

Address:Chennai, Tamil Nadu

From: NARENDRA BABU [[protected]@rediffmail.com]
Sent: Tuesday, Jul 10 2012 1:55PM
To: RoyalSundaramcustome services [customer.[protected]@royalsundaram.in]
Subject: renewal of the policy HN[protected] ---- URGENT urgent, urgent, urgent

Can i remind you once again ?????????????????????

Its pathetic way you just dont bother about customers. To reply a query it takes more than 24 hours
br...
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damini.bakshi
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim not received

Address:Faridabad, Haryana

I am Standard Chart Credit card holder through them i taken royal sundaram policy against number cee[protected]. I have taken hospital cash benifit policy. When i applied for the claim for my father they rejected the policy by saying that its old disease with out any proof , my father never operated for any such kind of disease. No body take the call for claim settlement in their customer care , i tried lot. They taken two months time...
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A
abdul.samad
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim for Health Insurance

Address:Chennai, Tamil Nadu

On 30th July 2011, I have bought for the “Health Shield Standard Insurance” of Floater Sum Insured of Rs. 2,00,000.00 for self and my family members. This policy is bought over the phone, for which I have got three calls from Royal Sundaram and their details are mentioned below..
Caller No: 1 - On 29th July 2011, I received a Tele-Marketing call from Mr. Shanmugam regarding “Health Shield Standard Insurance”, during the call...
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V
vasu_786
from Bengaluru, Karnataka
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BIG FRAUD COMPANY

Address:Tamil Nadu

I regret to state that I have purchase 9 no. of policies from Royal Sundaram Company which was forced upon me by my credit card Standard Chartered Bank. I have already given for cancellation of automatic renewal on my policies and also got the confirmation from both the insurance company and credit card company. But i was embarassed to note that today i.e., 16.3.2012 I have received a renewal notice from Royal Sundaram Insurance company....
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S
sweta gogawat
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Doing late process for payment

Address:Ahmedabad, Gujarat

Dear Sir,

Myself Sweta Gogawat,My car was stolen on 15th June,2011 from Ahmedabad.Still i haven't received my claim payments.My insurance company is Royal Sundaram.Firstly they were doing late process for insured amount its almost going to complete one year.Now they had done from their side axis bank is doing delay they are not giving replay to Insurance company and from last 1year as a faithful customer i am paying Installment...
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ruju3011
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing Insurance renewal letter

Address:Ahmedabad, Gujarat

Hi,
I purchased a car in Feb'11 from Popular Wheelers,Ahmedabad and got insurance from Royal Sundaram.Now it's time for the renewl this year.I have asked them thousands times to give us the renewl letter,contacted Royal Sundaram's main office Chennai also.But they are not providing the letter.They are just harrassing us for the cheque. I don't want to pay the amt without having any renewl letter.The company is not...
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nibin_an
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reg: Renewal of Car Insurance through website

Address:Kerala

I am Nibin and I hail from Kerala. My car insurance from Royal Insurance(Pol No:[protected] was expiring on 26 Dec 2011. I tried to renew it from the website through online payment methods. I have entered the policy number and the renewal date in the website respective form and its getting an error message as 'Enter the policy number' and I cant proceed with the steps. So I contacted the customer care with the details as I have seen...
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Rahul Parihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claims Not settled for Corporate clients (Barclays)

Address:Pune, Maharashtra

Claims under policy No. SH[protected] :

Royal Sundarama is being tired up with Barclay's Banks for relevant health insurance policy and I happen to work for technology office. Being a truth worth bank and known the policy of selection Health Insurance & Insurance for Bank employee has always being a priority for Bank.

However, I had very bad experience till now with Royal sundaram since my claims...
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