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Royal Sundaram General Insurance Complaints & Reviews

3.4
Last updated Aug 20, 2023
Complaints 241
Resolved
155
Unresolved
86
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Royal Sundaram General Insurance Phone Numbers

Toll free
1860 425 0000
14
24
Phone
+91 44 7117 7117
15
22
Fax
+91 44 7113 7114

Royal Sundaram General Insurance Website

Royal Sundaram General Insurance Head Office Address

Vishranthi Melaram Towers, No.2/319, Rajiv Gandhi Salai (OMR), Karapakkam, -
Chennai
Chennai District
Tamil Nadu
India
600097

Royal Sundaram General Insurance reviews & complaints page 12

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S
Sharad Vishwanath Choughule
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CANCELLATION OF INSURANCE POLICY

THROUGH SBI CREDIT CARD NO. [protected] AS THEY REPETEDLY FORCE ME TO ACCEPT BEOLOW TWO POLICIES.
1) Hospital Cash Insurance Plan Master Policy NO.HSEBIL0012
CERTIFICATION NO. CSE[protected]RS.4366) AND
2) Personal Accident Insurance Plan Policy NO. PASBIG0013
CERTIFICATION NO. PS[protected] (Rs. 3464)

I ASKED FEW QUESTION TO ROYAL INSURANCE AND INSISTED THEM TO ANSWER IN WRITING.br...
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T
Tarun Arora
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulently sold policies

I was haunted by a tele-caller to buy health policy from Royal Sundaram. No written document was provided even after repeated requests...'it is a special offer for previleged Citibank cardholders' and you have give consent on the phone. You can cancel the policy if you don't like it. Tax exemption benefit is also there. This person did not bother to send me any details of the charges or even a clue of the total charges payable....
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B
Bakulchandra
from Mumbai, Maharashtra
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Non receipt of Hospital cash claim after one month passed

I have Hospital cash policy of above company certificate No.CSE[protected] Policy No.HCSBIL0012.
I have submsitted my claim before 25 days. I was told that your money will be received within 21 days. But till date I have not received. Kindly inquire and do the needful....
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A
Ashok Soni
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Less Claim Amount

I am having one Mediclaim Policy No CSOOOO9 [protected] and the benefits of this policy is Rs 2000/- per day hospitalization charges if admitted in hospital due to accident or illness. on Dated 23rd Sep 2008 I met with an accident and my left hand got fractured and i admitted in Dr Ram Manohar Lohia Hospital and my left hand get operated next day. I admitted there for fourteen days and i got discharge from 6th October 2008. I registered claims...
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V
Vivek Pande
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged My Credit Card without any Contact whatsoever

Till Today I've never heard of Royal Sundaram Alliance Insurance, till I checked my Cr Card statement online & to my horror I found my Card being charged for 3 Transactions(2 on 24nov'08 & 1 on 25nov'08) of 3999, 2999 & 4131 by this Company. I immdeatly called HDFC cr card cll centre & blocked my card. I then contacted the fraud company Royal Sundaram Alliance Insurance to check for details. They were very rude(as...
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B
bhavani shanker
from Vadodara, Gujarat
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insurance product

DESPITE REGISTRATION WITH AIRTEL DO NOT CALL REGISTRY ONE YEAR BACK, IAM GETTING DISTURBED BY M/S.ROYAL SUNDARAM INSURAN CE CALL CENTRE FROM HYDERABAD, THE NUMBER BEING[protected] UNINTERUPTEDLY WHICH IS CAUSING LOT OF DISTURBANCE EVADING MY PRIVATE TIME. THEY ARE DISCONNECTING WHEN IAM ASKING THEIR NAME ETC., WHICH IS VERY WORST.
THEY FURTHER SAYING THAT THEY RECEIVED THIS NUMBER FROM ICICI BANK.

PL REGISTER MY COMPLAINT.br...
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U
Umesh
from Pune, Maharashtra
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Health Insurance Customer Service

Hi,
I am one of the cheated customer who had trusted royal sundaram insurance plans and had availed one. This is a complaint regard to cashless health card, which i had taken for my mother a few months back. She was ill now and the doctor advised her to get admitted for some days(after we were informed that the heath card we have is valid), after she had recovered, we produced our health card with all the documents and one of the...
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J
jacobbs
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Auto Debit of Credit Card Account without permission before due date

I had taken Royal Sundaram Health Insurance.
I paid the insurance premium through my SBI Credit Card. My insurance would expire on 18/8/2008. Royal Sundaram has debitted my credit card account on 30/07/2008 that 20 days before due date. When I asked to cancel this, they are adamant on putting a 10% charge to cancel this. This is daylight robbery by Royal Sundaram.

Please note, they do not pay the full refund for hospitalization....
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A
ali
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

awful service

Hi,

I recently had an accident for my new car swift i claimed for the insurance.
I was dealing with the following executives from royal sundaram .
His name is ps.saroop, v.sunilkumar.There was a small dent on the bumper on the right side and there were few scratces.According to them the scratches were not identical and instead of charging 1 claim they charged 3 different claims....
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R
rakesh sharma
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud by your company/DSA

To,
The Manager,
Royal Sundaram Insurance Company
Chennai

Subject: Fraud by your company/DSA.

Dear Sir/Madam,

I am a cheated customer of your fraud company. My policy numbers are (SL[protected]-X007) for Hospital Benefit plus insurance & (HL[protected]-X001) for Health Shield policy (Mediclaim policy) and two more are also deducted from my card. I have45 days ago...
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R
rahul aggarwal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

THIS COMPANY IS FRAUD.

ON 2-3 AUG, 08.SOMEONE CALL FROM ROYAL SUNDRAM TO MY DAD TO TAKE HEALTH POLICY, AS MY FATHER IS INTERSTED IN THIS POLICY MY FATHER ASKED TO STUDY THE PROSPECTUS.THEN THE ASKED TO TELL YOUR CREDIT CARD NO. FOR THE CONFIRMATION OF YOUR CONTACT DETAILS, MY FATHER IS UNKNOWN FOR THAT, SO, MY FATHER ASKE CREDIT CARD NO.AFTER A WEEK I RECD. BANK STATEMENT, AND SEE THAT THEY IMPOSES 7000/- FOR THE OLICY OF MY FATHER & MOTHER.THEN I CALL TO ROYAL...
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J
Jayakumar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debited Rs.4018 from my account for a new a policy by provided wrong informations about their policies

The Royal Sundaram Alliance Insurance Company Limited authorities contacted me over phone during May 2008 and forced/convenienced me to take health policy for Rs.3999 for my mother after a long call.
For this policy I gave my name as a nominee. After 2 months, one person from Royal sundaram Alliance called me in the month of July 2008 and asked me "Whether you have received a nominee card for your mother's policy???"....
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J
jacobbs
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non payment of full medical expenses and auto debit before due date

Royal Sundaram Health Insurance is cheating on customers.

First, they do not give full refund of the medical expenses. I had submitted all relevant documents, prescriptions still they have not given the full refund saying I have not submitted the documents.

Second, I paid the insurance premium though SBI CARD (they are partners to Royal Sundaram). Now Royal Sundaram has autodebited my account without my permission...
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D
damyanti surendra kandari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing reimbursement of Hospitalisation expenses

Dear sir,
I Damyanti Surendra Kandari a widow of Mr surendra kandari would like to complain against the company Royal Sundaram, actually my husband has taken double protect 2year health insurence plan from Royal sundaram for me a housewife for himself and our three children in the year 2006, very next year when he was performing a duty he fell sick he got admitted to the raheja hospital he diagnost lung cancer the hospital bill is...
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R
rajesh madipadaga
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

courier not received to the correct person

i have applied for hospital cash insurance scheme at M/s Royal sundaram alliance company ltd thrugh Standard chartered bank. I have not received the certificate till today.

when enquired with royal sundaram customer service. they said it was delievered on 6th june, 2008 to my address and also said it was received by the person name Mr. karthik.

But it has not come to my house address and no person with name...
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M
me.anirban
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hospital encashment Defaulter.

Hi,

I hold SBI card not knowing what actually awaited me.Eversince I had enrolled for SBi card, i received two SBI Silver credit card, although I was assured that i would be reciveing gold card.
But thing were nothing when one fine day a call from a customer care from SBI called to inform about the new Hospital encashment plan that they have brought up with association with Royal Sundaram.
Despite my continous...
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A
Atul
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Automated Call from 80-66280100 / 66384848

Dear Sir,

This is very unprofessional and disturbing that some DSA of Royal Sundaram called me two days back requesting for some Insurance product to purchage. After saying I am no interesed and not willing to talk any more, they keep calling me multiple times.

Today on Monday 2nd June 2008, they are calling me since morning 5:37 AM and till now more than 20 calls I have received from[protected] / 66384848....
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H
Hitesh Siroya
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No one is cancelling the policy

Hello Sir,
I had received the policy Document of "Hospital Cash Insurance" by Royal Sundaram on 19th March 2008.
I like to cancel this policy.
This is clearly mention in the policy that "if you are not satisfied with this policy then you can cancel this any time, there is some amount will cut depends on duration".
But no one is attending my phone, when i call to them on this no. [protected]...
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P
Prabhat Sharma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Royal Sundaram Health Policy

Hi,

I felt cheated on Royal Sundaram policy by Royal Sundaram as well as Manhattan (Standard Chatered) .

I never signed any letter with Royal Sundaram or confirmed on phone that Royal Sundaram can renew the policy next year[protected] without my concern. Before renewing the policy Royal Sundaram must have called me. Just sending a letter is not enough as the letter may miss or may not reach to the customer.br...
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I
Ishwer Singh
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Personal Accident Insurance Plan

H.No.49,Cauvery Nagar,
5th Cross,Church Road,
Murugeshpalya,
...
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