Claimed

Royal Sundaram General Insurance Complaints & Reviews

3.4
Last updated Aug 20, 2023
Complaints 241
Resolved
155
Unresolved
86
Quick Links
Statistics
Share
Contacts

File a complaint to Royal Sundaram General Insurance

Having problems with Royal Sundaram General Insurance?

File a complaint and get it resolved by Royal Sundaram General Insurance customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Royal Sundaram General Insurance
Customer Service Contacts

Royal Sundaram General Insurance Phone Numbers

Toll free
1860 425 0000
14
24
Phone
+91 44 7117 7117
15
22
Fax
+91 44 7113 7114

Royal Sundaram General Insurance Website

Royal Sundaram General Insurance Head Office Address

Vishranthi Melaram Towers, No.2/319, Rajiv Gandhi Salai (OMR), Karapakkam, -
Chennai
Chennai District
Tamil Nadu
India
600097

Royal Sundaram General Insurance reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rahul Jaglan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

car accident claim

Address:Gurgaon, Haryana, 122001
Website:www.consumercomplaint.in

Dear sir. I have commercial car insurance from royal sunderm of zero dep.& all partscovering policy. My car met an accident from front & rear side. So during this accident on 16th july 2017. Parts injured during accident are both fender. Both front light, bumper. On side mirror, bonet & rear light & diccy. But royal sunderm team survey team pass only one fender, front lights and one fender without pent. Bonuut repair & bumper without paint....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
naveenmishra30
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car Insurance

Address:Varanasi, Uttar Pradesh, 221010

I met with an accident in which my car( Honda City) faced some damage.Company is not admitting my claim.My car has been damaged from three sides but company is not ready to give the claim of all three sides.They are saying that they provide insurance for one time one side accident but there was no mention in their brochure.They are saying that they will provide insurance of only one side.Rest of damage will be a burden on my pocket.I am feeling...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Imran Paryani
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non claim of insurance

Address:Hyderabad, Andhra Pradesh, 500029

Dear sir,
I Mohammed Imran holding policy no. FGH0008183 since
[protected] with Royal sundaram.
i have already claimed for my ill health in NOV 2015.
Again i got admitted in NOV 2016, initially i was waiting for pre-autharization approval after 3 days the insurance has denied.
i request your intervention sir to close this and get my treatment money.
i am enclosing policy card and discharge summary.br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aboi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim never reimbursed - a real rip off gang type company

Address:600097
Website:wwww.royalsundaram.in

I insured my mom and brother. My brother got hit by a running taxi on the highway. After all medical treatment documents submitted to this so called 'insurance company', they never pay us back even now it's 8 months since we began our claim form submission. Hundreds of calls and emails we sent, they keep giving nice excuse like "sir, sorry for the inconvenience, but our teams are looking into the matter..."

Don't they realize...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
raman badhwar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tyre cut due to accident not agreed for replacement by the surveyor and causing delay. Policy No. P6753555 dt 07/11/2016.

Address:Chennai, Tamil Nadu, 600097
Website:royalsundaram.in-car insurance

My Honda City car Regn No. HR26CS0839 is insured with your Company vide Proposal No: P6753555. The vehicle met with an accident and was admitted in the Honda Servicing Station, Sector 18, Gurugram (Haryana) on 13 Jan 2017 and inspected by your surveyor on 14Jan 2017.
The vehicle had a head on impact on the front left hand side. the impact was quite a bit taking into account that the shock absorber got bent and the suspension damaged....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ranjit.ranjit
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service

Address:Ranchi, Jharkhand, 834002

I bought car policy from Royal Sundram via policy bazar. I have been misled by Policy bazar initially and later on cheated by Royal Sundram.Policy bazar informed me that its cashless policy and it will be easy claim settlement process. Now I am struggling to settle the claim.

My Car met with accident on 16th jan and after reaching Chevrolet showroom in Ranchi came to know that they are not attached with Royal Sundram so it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
paddy4u
from Karnal, Haryana
Report
Copy

No refund after 75 days of cancellation

Address:Mumbai City, Maharashtra
Website:www.royalsundaram.in

I bid the travel insurance policy from Policy Bazaar which is biggest fraud company in insurance sector. that was not in list of France embassy i bid alternative policy and applied for cancellation on 25 October. they never refund my money. they said we never refund the money without approval. we dont know about approval. who to give this whom is not cleared. please dont get in trap of both of these company....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
abhishek yadav152
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non addition of Nominee details

Address:Lucknow, Uttar Pradesh, 226005
Website:www.royalsundaram.in

After 4-5 Mail sent to royal sundaram general insurance they are not providing me the new policy with nominee name.
My IRCTC travel insurance details are
And send me new policy with nominee details.
PNR NO-[protected]
Transaction ID-[protected]
POLICY Certificate Number- AG[protected]

please send me new policy of this with nominee details on it....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chennai, Tamil Nadu, 600097
Website:www.royalsundaram.in

I opted my car insurance with royalsundaram. When i asked the quotation they shared the premium and idv value details and in that quotation i find out car cc was not correct and the same communicated to customer care and they told post payment we can change that in policy (I have shared my rc copy). Then i paid and waited for 15 days to get the policy copy. When i got my policy i have verified the engine cc again it was wrong. I called customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
U
Universal Travel overseas
from Karnal, Haryana
Report
Copy

Complaint against dealer

Address:Karnal, Haryana, 132001

Subject: complaint against dealer my car maruti swift dezire (Hr05an 1400) model 2014 in the name of mr. Vishal yadav, is under warranty but when i approach to service centre in karnak (Modern motors) they refused to give any warranty and asked us to pay the whole amount. Details of gm is a follows: gm - mr. D. P. Chopra chandigarh sr. Office mr. Gunjan malik please help in this metter as it is really embarrrassing situation where
br...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
C
Consumer n
from Bengaluru, Karnataka
Report
Copy

Fake information on website

Address:Bangalore, Karnataka, 560022
Website:www.royalsundaram.in/App/search-cashless-garage-motor.aspx

I opted for Royal sundaram car insurance after seeing the cashless settlement garage list on their website for volkswagen cars in Bangalore at 3 service centers.

Today when i wanted to claim for the insurance i came to know that, the cashless settlement is not available for Volkswagen at Bangalore motors and Apple auto Bangalore. On their website we can see the above two under cashless garage list.

I would not...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Dehradun, Uttarakhand

My car no. UK07BR2214 which is insured with M/s Royal Sundaram Ins. Co. which met with an accident on 01/07/2016 and on the same day it was left to M/s Rohan Motors, Dehradun and which was surveyed by Mr. Preetesh Joshi. But till date he did not settle the claim and forced to shift my vehicle at local workshop. Whenever the dealer clearly told that the vehicle could not be repaired without replacement of body shell. Please look into the matter...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sudershan Reddy Anumula
from Hyderabad, Telangana
Report
Copy

Royal sundaram family health floater insurance cancellation

Address:adoy
Website:www.royalsundaram.in

I had received the policy mail of Health insurance by RoyalSundaram on[protected].
I like to cancel this policy.
This is clearly mention in the policy that "if our financial problems,
not satisfied with this policy then you can cancel this anytime, there is some ammount will cut depends on duration".
But when i call to my phone, then on this Toll No.[protected], then they policy cancel Reference No.1F14520D.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
narendra100
from Bhopal, Madhya Pradesh
Report
Copy

About my claim

Address:Indore, Madhya Pradesh, 452010
Website:royal sundram general insurance co. ltd

Hi i am narendra likhar and my policy no. HSAA027021 and membership no is HS[protected]A. I was admitted in hospital but i didnt get claim for my treatment and i complaint to customer care but they didnt give me proper answer they told me that ...jo problem aap ko hui h wo 2 year k baad insurance m cover hoti h.
.this kind of reason they told me i am attaching my treatment report n bill so plz proceed.....
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Gurgaon, Haryana, 122001

Hi

when we login through m.royalsundaram.in and and enter Policy number PSD[protected], it is showing incorrect address(Name is different). It is totally fraud, only my mobile number is mention there, they are cheating the customer, it is totally fraud. Always wrong message is receiving per day

Please look on that fraud, They are doing fraud with customer. Please look on this type of company. they are collecting...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
praveenmandal
from Rajkot, Gujarat
Report
Copy

Reimbursement of claim

Address:Rajkot, Gujarat, 360005
Website:www.royalsundaram.in

Dear sir/madam

While traveling to ahmedabad (gujarat) from rajkot (gujarat), we had a accident on 27th of may'2016. after informing to royal sundaram & with help of rsa we towed our vehicle to ahmedabad infinium toyota.

Royal sundaram team of ahmedabad taken 2-3 days for surveying my car and confirming approval for repairing/replacements in my car (gj3er2797) with confirmation that consumables + 1000 will not...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rajeshwar333
from Hyderabad, Telangana
Report
Copy

Denial for inclusion of member into existing policy-reg

Address:600097
Website:www.royalsundaram.in

I hold Royalsundaram health insurance for me and my wife. When I was taking policy, i want my son to be part of it. But as his age is below 90 days, he cannot be added until he attains 90 days of age. Royal sundram agent and customer care said, i can add my son anytime during policy if he attains age 90 days above.

After couple of months I approached RS for member inclusion (my son was 5 months old). They are denying now and...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
ranjan1008
from Mumbai, Maharashtra
Report
Copy

Royal sundaram motor insurance

Address:600002
Website:www.royalsundaram.in

My car insurance with royal sundaram was expiring on 14 april 2016. Around the middle of march 2016, while i was looking for the best deal from various insurance companies to renew it for another year, royal sundaram executives lured me to renew it hurriedly saying that the premium would go up significantly after 1st april 2016, and if i renewed it before 1st april 2016, i would get a reduced rate. They gave me a quotation to that effect...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
satyapaly
from Mumbai, Maharashtra
Report
Copy

Health insurance

Address:600097

Don't Buy Royal Sundram Policy.
Because you can face this type problem.
1- I facing Loose motion and vomiting on early morning[protected].
2. I take medicine at my home. But not relief due to vomiting no effect any medicine.
3. I go to my nearest hospital Sai Kripa Consult with Dr. Sanjeev Dua.
4. The Doctor inform my need to hospitalization. because if you take any medicine and facing vomation not use medicyne.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sharmasur
from Mangalore, Karnataka
Report
Copy

Claim not entertained

Address:Dakshina Kannada, Karnataka, 91

I made vehicle insurance to my BMW Vehicle No. PY-01BM-5018 by paying the Insurance Premium of Rs.56, 000/-, Policy No. VPC[protected]. But now I bring to your notice that 2 months back my vehicle got accident. I contacted the Royal Sundaram General Insurance Company Mangalore Branch. After 1 week one person came from Bangalore and inspected the vehicle and told me that he will report later. But now 3 months left but reply or claim received...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy