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Royal Sundaram General Insurance Complaints & Reviews

3.4
Last updated Aug 20, 2023
Complaints 241
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155
Unresolved
86
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+91 44 7117 7117
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Royal Sundaram General Insurance Head Office Address

Vishranthi Melaram Towers, No.2/319, Rajiv Gandhi Salai (OMR), Karapakkam, -
Chennai
Chennai District
Tamil Nadu
India
600097

Royal Sundaram General Insurance reviews & complaints page 11

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A
ARBARIYA STEEL
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

original policy not received

Address:Agra, Uttar Pradesh

ORIGINAL POLICY DOCUEMENT AGAINST COVER NOTE NO LUN1079748 DT 27.11.2009 ISSUED BY ROYAL SUNDARAM NOT RECEIVED TILL DATE.

ON CONTACTING THE ROYAL SUNDARAM THEY TOLD THEY HAVE DESPATCHED THE ORIGINAL POLICY AND DUPLICATE WILL BE ISSUED FOR A FEE OF RS.30/-

PLEASE HELP US...
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M
Mallari Rao M.S
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rejection of Cashless Facility

Dear Sir,

I am Mallari Rao M.S. taken Health Shield Policy for self, my wife and my son from Royal Sundaram Alliance Insurance Company Ltd in December 2005 and being renewed the policy every year. My health shield policy was renewed on 28 December 2009 by paying renewal of Rs.3,363/- and the same has been confirmed by the insurance comapny. My wife was admitted to hospital on 12 th January 2010 due to high viral fever. When...
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S
Satyajit Samantroy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Received the Bond

Dear Sir/Madam,

Unfortunately I am having a Royal Sundaram Health policy with me; I renewed this policy in the month of OCT 2009 using my credit card. The required amount has been debited from my account.
The Policy Number: HJ[protected]
I called 5-6 times and lodge 3 complaints and asking for the Physical certificate and till now I didn't receive my required document. Which is very much required for claiming...
+1 photos
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U
urvi parekh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rejection of mediclaim reimbursements

Hi All, I have claimed the reimbursements for the hospitalisation bills of my father under policy no. HCE[protected], claim no. HR53921. The same is rejected by the company on the ground of Pre existing disease. Where actually these is on line policy & there was no mediacl check up eas done at the time of buying policy. Also there was no disease at the time of policy taken. Still the rejection made by them. Also they have sent the doctor...
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S
Saroj
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating while claim for Hospitalization bill

Hi

I have did one health insurance for hospitalization cash benefit plan for my 6 months kid.

After 3 months of the policy my son admitted in Lotus Hospital for high fever and when hospital applied for cas benefit to Royal Insurance they asked so many query to the hospital management and insurance company wants my sons head TC Scan fax.

When i asked the incharge doctor they told who the hell wants...
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S
Saroj
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

During Hospitalization they have not paid a single pie

Hi All,

Onday i received a call from Rayal Sundaram tele caller people. Nicely they have explained me regarding Hospitalization benefit. At the time i was no need of that policy but after getting some professional call from the tele caller peoples i thought this company might be provide good service when any body will hospitalize. So i did a policy online for my kid 6 months old. After 6 months he got hig fever and admitted...
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L
lalit gohil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Case less amount

Hello
I am holding the personal Royal Sunderam health sheild Cashless card limit is Rs.1 Lakh per person,my wife was admitted in the APEX hospital for apendis for that she need to go through operation our total billing amount was 39K on that
Insurance company has passed only 25K rest i have to bear from my pocket for which i need to take a loan , TAP suggested to go for Post Claim,i have submitted all the document & after...
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P
Parthiban M
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Instead of Mediclaim gave Hospital cash Insurance

I am a SBI card holder. SBI represntative contacted me for mediclaim insurance and I agreed to insure 2 laks for each person. Our family is 4 persons for which I am paying RS 6000 for every month.

But I got the hospiatl cash insurance which staes that we are eligible for Rs 1500 per day for 180 days. This is not mediclaim and I asked them to change it to mediclaim. Still thaey have not changed.

Royal sundaram...
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N
Nand Kishore Rana
from Delhi, Delhi
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rejection of claim with out reason

My claim was rejected by royal sundaram with out giving satisfactory answer only saying why you have admited in your own hospital. If i have the facility to take treatment from my hospital why should i go to another my policy in on the same add of my hospital why they isued me on my hospital add if they want me to go to another hospital. my claim and my policy both are closed....
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J
jagdishthakker
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

paid premium

hi
i am jagdish thakker i have taken car insurance from royal sundaram insurance comapny i received amount about car dammage it was total loss thay settle me in just 625000 the cost of car was 915000.00 (fiat linea emotion pk) its ok due to my bad luck my wife got injured at left hand fracture bth borne royal sundaram people assure me you can claim within three moth n u will get full amount now they advise me that i can not claim i...
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B
B R PILLAI
from Kapurthala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MEDICLAIM DENIED

I Had taken Royal Sundaram Health Shield Insurance on 31.12.08 under policy No. HL[protected]-X001 covered my family consisting wife and 2 kids for Rs. 1 lac for each head.

On 2nd june, 09 my son AKHIL RAJ went to ENT OPD with complaint of decreased hearing. while examining the ears, Dr. Hemant Chopra found his right ear drum damaged and advised a surgery called TYMPANOPLSTY and left ear GROMMET INSERTION. it was school...
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S
SHARDA S K
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of Claim

I was submitted all bills /documents of my wife's hospitalization for claim on[protected] till date I have not received any response from your side, detail of my policy are:
POLICY NO. HLSBIL 0008
MEMBERSHIP NO. HS[protected]B
POLICY CERTIFICATE NO. : HS[protected] and new
POLICY CERTIFICATE NO. : HS[protected].

I was received a letter DATED[protected] from Royal Sundarm regarding "CANCELLATION...
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C
crnanda
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Delivery of original Documents

Friends be careful if you are going with Royal Sundaram. Firstly they start chasing (begging) you for renewal premium almost 2 months in advance. If you oblige them by paying well in advance say a month in advance, then they send documents through cheap shabby couriers. These courier don't even have delivery offices in your city (Pune). They are sub-contracted to street guys who are not paid their wages in time. Result is these boys...
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H
Harish Iyyer
from Delhi, Delhi
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Motor Insurance Policy

Dear Sir/Madam,

I had renewed an existing motor insurance policy with Royal sundaram online using my credit card. However despite the payment being honoured the policy hasn't reached me and its been over a month. I have written to the local office of Royal Sundaram in Gurgaon and no action has been taken yet.

Renewed Policy No: RENC[protected]

Renewal Date: 21-Aug-09

Request...
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S
Sankaran Kutty
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Health Insurance charged without my knowledge

Dear Sir,

I would like to inform you that I am a user of Credit Card No.[protected] issued by Standardrd Chartered Bank.

During March 2009 I have received a SMS from Standard Chartered Bank Card division asking to pay some amount against my Credit Card dues for the month of February 2009, after that I have contacted their customer care department to find out the detail of transaction and I understand this...
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M
Minakshi Raturi
from Jaipur, Rajasthan
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Amount of interest being charged

I was offerred a Mediclaim scheme of Royal Sundaram for Stanchart Credit Card holders in May '08. The said insurance commenced from May (02.05.2008) and I was informed that the amount will be paid through the Card. First installment was paid by the Bank on 24.05.2008 and was raised in the bill of June '08 (20.06.2008) payable by July '08 (12.07.2008). The amount was paid by me without knowing that the installment which I am...
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S
sksingh15
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Automatric Policy renewal

I have a Manhattan credit card. 2 years back I had taken a medical insurance policy for me and family from Royal Sundaram through this credit card. I had not signed any documents except for verbal confirmation to purchase the policy at that time (as far as I remember). This call was recorded. The policy was for 2 years. Now after 2 years after the term expiry Royal Sundaram has automatically renewed this policy and debited my Manhattan credit...
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A
Ashok Laxman Ghadi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denial Of Cashless Hospitalisation

Subject :- DENIAL OF CASHLESS ACCESS

Ref :- Hospitalization of Ashok L. Ghadi, Membership

No. HS[protected]A (Royal Sundaram Alliance

Insurance Co. Ltd.)


Denial of Cash less hospitalization by Royal Sundaram Alliance Insurance Company Limited based on unconstitutional, illegal & baseless reason i.e. DISEASE IS PRE-EXISTING
in nature though I was not suffering...
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A
Amrik Singh
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no details of claim was provided

Chittosho and Royal Sundram Complaints

I take my Alto car Ch01 A 3136 which got damaged due accident to ChittOsho ind. area Ph-7 Mohali. They told me it will take 15 days to repair the car.
After 3 days I went to workshop and saw that the front glass of my car was also broken which was in right condition before. So I enquired and workshop people said it was slightly damaged, to get the insurance claim we broke it fully.br...
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R
Rajveer Singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car Insurance Policy not received

Dear Sir/Madam,
Royal sundram issue me Covernote vehicle value @510000/- ( History detail below) .
According there record Vehicle value @ 450000/- ( But I have

Dear Sir,
Good after noon!

I am discussing about Vehicle no : HR38 NT 8761, Covernote No: LUN0879240 from Royal sundram

Previous year IDV for Innova E1 was 6, 26, 000/-

I have received Quotation on...
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