Royal Sundaram General Insurance Complaints & Reviews

Hi,
This mail is regarding an insurance claim which i have made for my ford figo vehicle with registration number ap28dg8054, which is being serviced at carz madhapur. My car met with an accident and the engine oil sump got badly broken thus leaking all the oil under it. Now i stopped my vehicle immeditely as soon as the oil leakage was evident to me. Now the engine is ceased and needs repair.
Royal sundaram is not agreeing...

Dear team,

With great pain, i am writing this to you. And seeking necessary action to be taken against surveyor and branch head.

My vehicle was met with an accident on 3rd feb 2018. My car front bumper got damaged due when my car hits to the divider. Photo attached for your reference.

In the meantime i have moved my vehicle to nearest hyundai workshop and claim intimation was failed by showroom...

My wife kalpana chatterjee was a cancer patient from the beginning, since 2013. Her policy had been increased from rs.1, 000 to rs. 2, 000 per day, in april 2013. Royal sundaram had paid me until june 2014 at the rate of rs.2, 000. During renewal in july 2014, their clerk had asked for rs. 3, 400 premium approx. For daily benefit of rs.1, 000. When i pointed the mistake and paid the additional premium of rs.2, 600 premium approx. They had...

Claim (8bf152fb) inspection is very disappointed. Because mr. D. S. Patil (Mob [protected]) is not passing car's headlight damage even damage is clearly mentioned in f. I. R report which was provided by police. I'll never buy insurance from royal sundaram in future and also try to stop people don't buy royal sundaram insurance. This is a very bad insurance company....

My self aditya saikar, took car insurance from royal sundaram, policy no hop0523948 with key cover, i had lost my key and claimed under key cover protection in month of sept 2017. Since they have denied the classless claim they have adviced me to pay and then claim for refund. I have complied all the necessary documentation for claim process but even after 4 months the refund is still not settle by them. Every time i call the adviser mr....

My claim has been rejected because of ncb.
My car policy expires on 13th october 2017 and i was getting calls from royal sundram to take avil there policy so i took royal sundram policy and the gave me advantage of 3200 rupees and i gave cheque of my insurance amout or premium on 21 st august 2017 and then it got cleared on 1st september 2017 it means that i cannot take claim from 21st august to 14 october until the royal sundram...

I was surprised when i had step in royal sundaram office at their pune branch, they are not having proper team to handle their clients they had kept a security guard to attend the customers.

If a customer have to launch a complaint or needs to discus any important thing regarding claim to whom we should talk or meet in pune branch,
When i asked to security please send someone to attend me, he told that nobody is here...

My self mr. Ashish hinge i have purchase mediclaim policy from your company, before taking policy your team had given good response but now when i have submit my claim nobody is giving proper reply, 2 months has been past i have not got any call for the claim purpose, how much time you people will require to reimburse my amount.

I needs action on priority for my case and i should get a call today by day end, if not refund me...

I have recently purchased a car insurance from royal sundaram, i have directly purchased from their website. Soon after giving the details i got a call from them and guided me to the entire process. I have given all the details and cross checked whether all information is correct or not. Everything were correct at that time.

Soon after i received the policy i cross checked everything, and surprisingly found my nominee name...

My mother has health insurance with royal sundaram. Policy number hc[protected]. Before admitting her to cataract operation i checked with insurance customer support executive (Online chat) regarding the coverage for the same. As per the customer support executive the limit is as per sum assured amount because the policy was active since 4years. Based on the confirmation i sent original documents post operation. Now the response...

Hi

I have email couple of times in regards to the name change, but no response
Please find the below email for your reference

Balaji deivasigamani
Recruiting manager
Technosoft corporation

Balaji deivasigamani

Attachmentsnov 29 (7 days ago)

To customer. Servi., ajerome, sasikumar. Chin., kamal. Manavalan
Hi jerome
Can you please...

My car was met with a accident and front part (Bumper, suspension, tyre) of my vehicle got damaged. I had bumper to bumper insurance (Everything should be covered) at royal sundaram so i claimed through insurance. The insurance guy inspected my vehicle and the claim has been processed. Here the issue begins.
Issue 1: the insurance company has not given full payment for tyre as
Insurance guytold the company that they will be...

I have given my cheque dated 14/11/2017 of Rs.32665/-to Royal Sundaram General Insurance company for my car insurance which is going to expire on midnight 19/11/2017 00:00. When I asked for covernote of policy then they told me delivered by 15/11/2017 evening.On 16th I called them, then send me receipt on my mobile.When I asked for policy they told me that sir within 1-2 hour we will give.On saturday I called them again, they told me today...

We are very very disappointed with your customer service. We call your customer service number[protected] but we not get our solution. Recently we renew our car gj05 jn 4436 insurance with royal sundaram general insurance and by mistake we miss my policy so contact your customer service so they refused to give us copy of our car insurance. They said we cannot give you copy of policy and tell us to contact your car dealer and get from them...

I have 3 active car insurance with royal sundaram and been a customer of royal sundaram for past 2 years. I had gone for royal sundaram insurance referred by one of my friend working there. Everything was fine until i went for my first claim.

It was just some minor scratches in the rear side of the car. I got to know that the service station tie up with royal sundaram was removed only after leaving the car in service station....

My car registration no is tn 74 aj 2497 (Grand i 10) for this insurance policy taken from your company during december 2016. Policy documents kept in the car could not traced out after several search. Kindly help me to get a copy of policy document through mail. My mail id is [protected]@gmail.com. My name is murugesan r, from nagercoil. I thing mrs maheswari r (Rowmdu) is your agent has arranged for this insurance....

I renewed my health insurance policy and when i received the revised documents i found that incorrect information was included in the policy. I wrote to customer stating the incorrect information in policy on 31 aug but till now haven't received any email from them. I have done multiple followups with the customer care over emails and over phone but no resolution was given to me. Whenever i called customer care every time they just listen...

My vehicle no - dl6cm1924 was stolen from rohini on 14/04/2017. I have given all the documents that i have with me on 18/08/2017 they are ready to settel my claim in 6lakh and my idv value is 12.9lakh but i don't want more. I am ready to settle that claim in 70%of idv on 23/08/2017 they ask for 1week time to settle the claim but after that mrs. Beenaraj told me that my vehicle has found and she can't tell me where it is found and ask for...

Dear sir/madam,

My name is raziya sultana. My car reg number ap26be3334. My policy no is vpc[protected] and iam from nellore, andhrapradesh. My vehicle met with accident on[protected] and i gone through harsha toyota showroom at nellore. While inspection of your person (Surveyor) he informed that you can not claim this policy because of mistake in policy.

Mistakes are ncb is 20% but previously we claimed so...

Hi,

This is regarding a claim i have made on the vehicle/insurance mentioned below which is been rejected after cleared in the survey

Vehicle - mh04 dy 1498

Certificate of insurance and policy no. : vpb[protected]Attached)

The vehicle was surveyed for damages in an accident at modi hyundai, thane.

The surveyor had cleared all the related damages and after...