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Royal Sundaram General Insurance Complaints & Reviews

3.4
Last updated Aug 20, 2023
Complaints 241
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155
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Royal Sundaram General Insurance Phone Numbers

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1860 425 0000
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+91 44 7117 7117
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+91 44 7113 7114

Royal Sundaram General Insurance Website

Royal Sundaram General Insurance Head Office Address

Vishranthi Melaram Towers, No.2/319, Rajiv Gandhi Salai (OMR), Karapakkam, -
Chennai
Chennai District
Tamil Nadu
India
600097

Royal Sundaram General Insurance reviews & complaints page 8

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S
shankar17mech
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No claim bonus not received

My previous year car policy no claim bonus not yet received from royal sundharam insurance . I contacted royal sundharam several times but they are not responding me. And last year they received amount Rs: 1692 extra amount adn same amount not yet returned back. They are no one cheater in insurance company...KIndly refund the no claim bonus and extra amount you collected Rs.1692.

Policy no: VPN[protected]

Regards,...
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H
hinamalhotra22
from Bengaluru, Karnataka
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Misleading information while selling policy

Address:110095
Website:www.royalsundaram-insurance.com

I bought health insurance policy for my Wife and Son from Royal sundaram in 2014 with policy number: HCJ0002005 & membership no: HC[protected]A.
Sale was a complete misleading and we have not been told the hidden facts of the policy because of which we are suffering now. misleading were:
1. sales rep didn’t inform me anything about Pre Existing diseases and hence i didn’t share pre illness my wife has which is Asthama and...
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Address:Coimbatore, Tamil Nadu, 641006

I renewed car policy on 10th feb in royal sundaram general insurance company and i have paid full amount for one year. I got the renewal confirmation message statement and they mentioned policy valid upto 17th june 2016. I made several calls to royal sundaram they are not responding and not taking any action to correct the date. I attached the policy renewal confirmation document for reference. Dont go for royal sundaram general insurance...
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S
S Jitendra Kumar
from Noida, Uttar Pradesh
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Poor support from royal sundaram

Address:Faridabad, Haryana, 121013

I was driving my car on MB Road, on date 4 Feb 2016 routed towards Badarpur to Narnaul for purpose of my relatives marriage. After crossing Vayusena Bad at the time of 4.00 P.M. all of sudden from left side of my vehicle’s hit by Santro then it was uncontrolled and hit another car on left side and from back side there was a bike hit my car from back side.

I have Policy No – MOP2775036 I drop my car Maruti Alto 800 Reg No...
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A
An1984
from Kanchipuram, Tamil Nadu
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Cheated in health policy

Address:560100

I took Royal sundaram Health Insurance policy. While taking the policy that the premium I am paying is valid for two years i.e. my policy is valid for two years. It was confirmed over email and on phone by the agent. I received a message and email from royal sundaram that I will need to renew the policy in Jan 2016 by paying a renewal premium!!! I was shocked because I was never told about this. Hence I am logging this complaint. I will be...
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A
asitonline
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud in health insurance

Address:Chennai, Tamil Nadu, 752050
Website:royalsundaram.in

I brought two individual heath insurance through sbi credit card. the amount was deducted on 01-oct-2015 from my credit card by the name of royal sundaram Chennai in two transactions of rupees 2484/-&2484/- in total for rupees 4968/- only. But till now no paper regarding the policy is received by me ....
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G
goutamsharma
from Noida, Uttar Pradesh
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My claim denied and tell me your case not medically necessary

Address:Ghaziabad, Uttar Pradesh, 201204
Website:www.royalsundaram.in

I was suffering from high fever & vomiting from 3 days and then I admitted the hospital as per doctor’s advice, And aIso I have informed customer care on the same time, and I received a claim form from insurance company, then I send all original papers of my treatment on dated 13/10/2015 as per terms. i contect several times the insurance company but not give any response.
approximate after one month of receiving the paper...
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G
Girish14
from Mumbai, Maharashtra
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Claim has been rejected

Address:Mumbai City, Maharashtra

Claim has been rejected stating that treatment could have been done in OPD and no hosptalisation was needed. However, same claim has been honoured by tata aig under hospitalisation cash benefit. kindly find the attached pdf copy for your perusal.Please look into the same. Claim ID: HRA0156973 Policy no:- HCE[protected]...
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R
Ravi Dasamantula
from Hyderabad, Telangana
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Not Accepting for renewal as i am policy holder from 5 years.

Address:Visakhapatnam, Andhra Pradesh

Hello Royal Sundaram, I am Ravi Dasamantula, policy no: FY[protected] Policy has expired on 29/07/2015. But till now I was not notified from Royal Sundram through Email or letter or SMS or Phone call . I was thinking due date is there and at that time amount is going to be deducted automatically but it was not so. Yesterday 02/09/2015 while checking my mails, noticed that the policy has been expired then immediately chatted with...
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S
shah Hemendra
from Ankleshwar, Gujarat
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Claim for catract operation

Address:Bharuch, Gujarat

I have undergone catract operation for left eye on 14.07.15 & for Right eye on 31.07.15 i have spent Rs. 25000/- for each eye + Medicine Exp Rs. 2000/-I am holding the said policy since last 4 Years with no claim bonus. My Mediclaim policy no is HCE[protected] & Cash back policy no CSE[protected].I took the policy almost 4 year back & now policy amt is Rs. 480000 for me and same amt for my wife.At the time of policy nothing was disclosed...
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S
shaileshchauhan
from Delhi, Delhi
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Car damage not covered

Address:Vadodara, Gujarat

Sir, my car got an accident. My car right striked to the other car left side. Due to that my car right side headlight, bumper fender got damaged and due to impact left side of windshield got damage. Now company is saying that they will not approve the windshield damage as it is not relevant to accident. They are telling me that damage is old. If you want to approve the claim, then prove it....
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S
Srikanth Anthargam
from Karimnagar, Telangana
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Car Claim Fire after Accident

Address:Karimnagar, Andhra Pradesh

I have a Car Insurance with Royal Sundaram on March 27th 2015. My car got hit with lorry got damaged it was on the middle of the road tried to start the vehicle and the vehicle got fire. Royal Sundaram is not providing payments for burnt parts. They say that fire happen due to attempt to start the vehicle and it comes under consequential loss. Name: Srikanth Anthargam Policy Number: VPC[protected] Claim Number: PV00173380 Please suggest...
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A
Amit Bhattad
from Pune, Maharashtra
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Royal Sundaram Insurance - Denying to accept Medical exp Claim

Address:Amravati, Maharashtra

I am holding Royal Sundaram Hospital Cash Insurance Plan (Policy number HC[protected]) for my parents. The plan was taken in the year 2013 for 2year. My father was admitted to Chintamani Hospital, Amravati on 11th December 2014 & discharged on 13th December 2014 (for treatment Abdominal pain) I applied for claim which was registered on 18th December 2014 but after some days I got acknowledge letter on 3th Feb. They informed...
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N
Naveentomar1984
from Noida, Uttar Pradesh
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Claim Denial without Any Reason

Address:New Delhi, Delhi

Dear Sir/Madam, This is to inform you that I Naveen took the policy (Royal Sundaram- GL[protected] on 17/03/2013 where in the company told me that they will be covering all the disease. For anyhow I took my mother to hospital and the doctor asked to admit her immediately for her unstable health condition. Since the situation of my mother was serious I had to follow the doctor's prescription. Through which I demanded the reimbursement for...
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R
Raman RAMAIYA SUNDARARAJ
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reclaim not happened

Address:Bangalore, Karnataka

I met accident my bumper and ind shield broken.I got claim for only bumper. Royal sundaraam reply. We would like to inform you that the damage to the wind shield glass did not tally with the Cause & Nature of the accident, as mentioned by you in the Claim Form. Our team had requested you to provide a clarification for the wind shield damage so that we can consider the same in second claim.But you had not responded. We have sent...
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T
techsivam
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to claim Royal Sundaram Insurance

Address:Coimbatore, Tamil Nadu

I took medical policy from royal sundaram . policy No: HCJ[protected]. i took on 16/07/2013. initially i take policy and after that they asked to add my family member also. for that they told i need not to give any medical records. i paid 37764 for the 2 years policy valid till 15/07/2015. policy will cover 5 lakhs to my mother chellammal and 3 lakhs to me(siva prakash), thangaraj, boopathiraj brothers. last week 12 october 2014,...
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Sridhararao Prakash
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vehicle Insurance Premium made through Bill Desk not received

Address:Bangalore, Karnataka

I have purchased Ford Fiego Titanum Car from M/s Lathangi Ford, Bangalore last year. Then the insurance has been done with M/s. Royal Sundaram General Insurance Co. and the same was due on[protected]. Hence I have made the applicable premium of Rs.12, 028/- through Bill Desk (online) on[protected]. After a couple of days I have contacted the officials of M/s Royal Sundaram General Insurance Co for non receipt of Insurance Certificate, I have...
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H
haricharan singh narolia
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not given for hospitalization

Refer policy no CEE[protected], I was admitted in hospital for about 3 months and the policy was taken before my retirement on 31st jul 12 in the name of Haricharan s narolia, but despite claim within time frame, this fradulant company said baseless excuses in giving the claim. Some lawful action is desired against this fraudulant company.
And now through SMS, shamelessly asking me to renew the policy again...
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R
Ro Gulati
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

One month for surveyor

Address:Faridabad, Haryana

Needless, my car is insured with Sundaram. First they took 19 days to send the inspector - not once, not twice, but thrice. When he refused to submit his report, i strongly questioned him on that. To make it look as if he is doing me a favour, he submits the estimate of 50% of the actual expense on the car. This is the most ridiculous company and the inspector is most egoistic. i have now been asking for an alternate surveyor for over...
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Address:Bangalore, Karnataka

Addressed to:MD/Director/VP/Chairman/Team Leader/Senior Officer

Hello sir/mam,
I have received the rejection letter from royal sundaram on 16th april 2014 and 18th april 2014 for the policy no's CSB[protected] and HL[protected] and as per the letter
the royal sundaram has simply rejected the claim by stating irrelevant
details of pre existing disease i.e hypertension and diabetes from 10 br...
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