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RTO India Complaints & Reviews

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Updated: Apr 26, 2026
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RTO India reviews & complaints page 293

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D
dipak sanghani
from Mumbai, Maharashtra
Oct 4, 2019
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Address: PITRU SMRUTI, GIR GADHDA ROAD, Junagadh, Gujarat, 362560

Sir
I am from una ta: una dist: gir somnath...
My problem is i want fit hsrp no. Plate then i aply for this at vraj honda una.. I pay rs. 370 n no eceipt given by authority.. Only plain paper receipt.. I went to fit the hsrp plat but vraj honda say me for number plate hole at out side by pay my own payment..
Sir what is govt. Fee for fitting hsrp no. Plate?
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    F
    fazal talukdar
    from Mumbai, Maharashtra
    Oct 4, 2019
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    Address: borivali RTO, Mumbai City, Maharashtra

    Beware of rto agent named umesh (Mob:[protected]) based out of rto office at borivali. He wil charge you for license of motorcycle with gear but when your license will be delivered it will be without gear... After complaining he will deny all facts and say that it was decided for without gear only... He even will stop taking calls and ignore you. Beware of him and try for some other good reliable agent. Hope this information helps people being fooled by this fraud agent.
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      S
      saurabh545
      from Mumbai, Maharashtra
      Oct 4, 2019
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      Address: Ghaziabad, Uttar Pradesh, 201014
      Website: sarathi.parivahan.gov.in

      I have online submitted the documents for the address change and also made the payment on[protected]. The application is "scrutiny - (Document verification)" for the past one month. Please find my application number:[protected] for your reference. Also, please let me know when will i receive the updated dl.
      I have already paid the sum in advance and there is no progress for past one month. I tried the rto multiple times but there is no reply/update.
      RTO India customer support has been notified about the posted complaint.
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        A
        achalpandey
        from Lucknow, Uttar Pradesh
        Oct 4, 2019
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        Address: Lucknow, Uttar Pradesh, 226003

        I am achal. I applied for the renewal driving license in lucknow transport nagar, uttar pradesh. Sir, i have completed up all the stages including the fees from my side and everything on the sarathi website is showing completed. Earlier it used to take 20-25 days but this time it's a month and still, it's pending. I was checking the status from 15th september and it was pending at printing. I visited the printing office on 1st october then the guy there told it was printed on 24th september but it was not updated on the portal. So on 1st october, they updated and now it's pending on dispatch of dl and psv badge - allotment information unavailable. If it was printed on 24th september then it should've arrived by now.
        Here's my application no. [protected]
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          Narin Shetty
          from Mumbai, Maharashtra
          Oct 4, 2019
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          Address: Sanpada, Navi Mumbai, 400705

          I am narin shetty residing at sanpada, navi mumbai. I have applied for driving license online on[protected] but still i haven't receive my driving license.

          Application number[protected]
          Dob[protected]
          Rto name - dy. Rto, vashi

          It shows under scrutiny - (Document verification) and when i visited the rto they don't know anything about it. I have been visiting like for months now but no resolution.

          I also tweeted on twitter and tried to call the toll free no. But unfortunately was not reachable.

          Please let me know what to do next as i think the documents are misplaced by the rto officials.

          I have attached the screenshots of the same. Please check, hoping for a positive response.
          RTO India customer support has been notified about the posted complaint.
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            S
            Sudhansu kumar singh
            from Mumbai, Maharashtra
            Oct 3, 2019
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            Address: Smq-102/01,Hawk enclave, Afs bidar,, Bidar, Karnataka, 585401

            Sir, my motorcycle no mh12cx571 not showing online. I am having its registration book, doing insurance every year. Registration valid upto aug 2020. How it can be possible that their is no record against my vehicle. My contact no-[protected]. Please help me. My purchase date in the year 2005. Please help which will help me to follow and maintain all documents which are required during driving.
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              V
              Vairale Parshuram
              from Delhi, Delhi
              Oct 3, 2019
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              Address: pl no 297 SaiAmrut soci. saigram ambad link road, Nashik, Maharashtra, 422010

              Hello,

              I have applied for dl in september 2019 and i can track all the steps completed successfully (Check status photo) except "dispatch of the dl and psv badge". It's 06.09.2019 today and still, i have not received my dl. Plz, help me related to this concern. I want to contact customer care but i am unable to find any contact.

              Rto: ( MH 15), Nashik city, maharashtra, india.
              Application number: [[protected]]
              RTO India customer support has been notified about the posted complaint.
              I have passed my driving test on[protected] but now its[protected] . I get no msg from authority why my dl is not approved till now
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                S
                SunilChhawri
                from Delhi, Delhi
                Oct 3, 2019
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                Address: RTO Panvel, Raigad, Maharashtra, 410210

                Name: sunil chhawri
                Dl application no. [protected]
                Dl test date: 26/08/2019
                Test conducted by: nilesh s deshmukh

                My learner's license was issued on 1st may 2019 & i appeared for dl test on 26/08/2019.

                I passed the lmv test and was absent for mcwg.

                Even after passing the test, my application status shows that dl approval is pending. It has been more than a month and is causing a lot of inconvenience.
                RTO India customer support has been notified about the posted complaint.
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                  S
                  Shyam KoppoJu
                  from Attingal, Kerala
                  Oct 3, 2019
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                  Address: 3 105 NANDIPADU MIRYALAGUDA, Nalgonda, Andhra Pradesh, 508207

                  * I have obtained the learners driving licence after giving an examination on Apr 14 2019 at unit office Miraylaguda.
                  * I have attended a test drive for permanent licence and successfully passed in the same as per instructions given by RTA official of driving inspector in Aug 2019
                  * Although, I haven't received my permanent driving licence till date.
                  * I have tried all the possible channels for redressal but of no use instead of disappointment with unanswered/ unattended requests beyond fortnight.
                  * Kindly check and do the needful
                  Thanks a lot
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                    V
                    Vivek8739
                    from Mumbai, Maharashtra
                    Oct 3, 2019
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                    Address: Chemical Engineering Dept, IIT Bombay, Powai, Mumbai City, Maharashtra, 400076

                    I applied for a license after the completion of 1 month of the learner's licence. I gave my test on 30th august and scrutiny and test results have been uploaded on[protected] since then approval of dl is pending. Its been one month for approval of dl. There is no update.

                    My application number is [protected]. I have called on the given number of rto but it was never picked by anyone. I have to go home, i dont know how i will drive car or any vehicle if i will not have licence. If you are making rules, then expedite your systems also.
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                      A
                      Anuradha.Arun
                      from Bengaluru, Karnataka
                      Oct 3, 2019
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                      Address: Jayanagara, Fourth Block Complex, Bangalore, Karnataka

                      Dear sir/madam,

                      I visited rto jayanagara, bengaluru on tuesday 1 oct 2019, at 11:00, for my llr as per appointment. There was a huge line of nearly 100 citizens waiting for their turn - at the first counter - for submitting the form and making the payment. This took around 2.5 hours for my turn to come. Thereafter, 2 more lines were ahead - one for original documents verification and the other for online test.

                      Requesting you to digitize the first two procedures - wherein citizens can submit forms and documents online, which will ensure saving if time and effort for both citizens and frustrated officials.
                      The system could be linked to other govt departments - eadhaar, passport, etc for original documents verification.

                      Also, the server performance needs to be improved as both at the first counter and the online test, server kept crashing or was extremely slow causing more delays.

                      Totally, i spent 4.5 hours for the whole procedure excluding my travel time - which amounted to a full day leave from work.

                      For your kind action action please. I look forward to implementation of ‘digital india’ initiative at rto.
                      Thank you in advance.
                      Anuradha
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                        chanakya joshi
                        from Mumbai, Maharashtra
                        Oct 3, 2019
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                        Address: TARANAGRI SEMRA NO 2 MUGALAHA MEDICAL COLLEGE ROAD, 273013

                        I filled the form for renewal of dl and address change. Intially i lived in area of rto deoria, now i am in rto gorakhpur. So i waneted to changr the address as well as renew my dl. But the form has been submitted to rto deoria instead of rto gorakhpur. I went to both places, they are telling you have to cancel the application number and refill it. I paid 600 rs for this, and both rto are saying it will not refund. Please help me to refund my money
                        Application no - [protected]
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                          A
                          ananyaa.sharmaa
                          from Delhi, Delhi
                          Oct 3, 2019
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                          Address: Faridabad, Haryana, 121001

                          It has been over a month that my driving license got issued (Date 20.08.2019), yet i have not received my driving license till date. I can nowhere check it's status post dispatch, there are no updates on my phone number/email. It's so confusing. I checked usually the time taken is of a month to get it delivered at your doorstep, but it has been over a month now. The contact numbers of rto/rla faridabad are hardly functional. It either says switched off or someone is never picking the calls. Such poor customer service. I need this to be resolved asap, and need my driving license at the earliest.

                          Additional details -
                          Date of issue : 20/08/2019
                          Dob : 24/08/2000
                          State : haryana
                          City : faridabad
                          Dl number : hr[protected]
                          RTO India customer support has been notified about the posted complaint.
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                            Kalim idrisi
                            from Mumbai, Maharashtra
                            Oct 3, 2019
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                            Address: Bara banki uttar pradesh, Barabanki, Uttar Pradesh, 225401

                            Dear air/madam

                            I was booking slot for ll test but its unable. And no error shows there just stops the page after enter the security code received in moble.. So please help me with this issue

                            Its very important for me please help as soon as possible

                            The application number is #[protected]
                            Dob[protected]
                            If possible please book the nearest slot by yourself also ok no problem
                            I have done the all process include payments.

                            Thank you for your great help.
                            RTO India customer support has been notified about the posted complaint.
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                              pavanrathod289
                              from Yavatmal, Maharashtra
                              Oct 3, 2019
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                              Address: 255 Belora Taluka Pusad dist yavatmal, Yavatmal, Maharashtra, 445215

                              Dear sir/madam,
                              I mr. Pavan sudhakar rathod who have applied for 2wheeler driving license my application no.[protected] at yavatmal rto & i have passed for mcwg driving test on dt.08/07/2019, but till the date its shows status pending for
                              1) approval of dl
                              2) printing of dl in form 7 &
                              3) dispatch of the dl & psv badge pending.
                              As per our parivahan mantri mr. Nitin gadkari saheb statement last time that on news that all the license will be issued to the applicant within the week but in my case its more than 3.5 month. I have applied for license individual, without any agent, is that my fault please explain me. Now how can i drive vehicle without my dl. Its difficult for me to drop & pickup my child from school. Its my humble request to you please help me to get it as early as possible
                              RTO India customer support has been notified about the posted complaint.
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                                nayakH15
                                from Mumbai, Maharashtra
                                Oct 2, 2019
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                                Address: Mobile PUC van at Godrej Petrol Pump Vikhroli West, Mumbai City, Maharashtra, 400079

                                I just did my puc for self owned 4 wheeler where the report was found to be questionable. I am attaching the report that was handed over to me by the mobile puc at the godrej petrol pump outlet for your immediate attention and action. The reading states 0.00 against the rpm prescribed norm and charged rs 90/- for the same.
                                My concern is how can rpm be 0 for a 4 wheeler vehicle. 100% it seems there is an error in the machine used.
                                RTO India customer support has been notified about the posted complaint.
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                                  Jaydipt
                                  from Pune, Maharashtra
                                  Oct 2, 2019
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                                  Address: RTO, AHMEDABAD, Ahmedabad, Gujarat

                                  I went for driving test of 4 wheeler in ahmedabad rto. I was being told by instructor sitting inside track that i need to take right turn but it was actually left turn. The instructor misguided me and made me fail. I spent almost my half working day there and now need to reappear after a week.
                                  I did pass in two tests out of four and then misguided.
                                  RTO India customer support has been notified about the posted complaint.
                                  Maine learning license banwaya usme LMV AUR MCWG DONO BHARE AUR TEST BHI PASS KAR DIYA LEKIN JAB LICENSE PRINT HUA TO BUS MCWG KA
                                  New rules from rto in byk and car nub plat in rto gaidlince in but my byk is old 2011 i have going to rto office no any question ans given and contact to agent

                                  i have contact to agent rto but new nub plat rto very costli so pls gidline i have a chang my nub plat

                                  thank
                                  ketan gohil
                                  [protected]
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                                    Patelsuresh9125
                                    from Ahmedabad, Gujarat
                                    Oct 1, 2019
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                                    Address: Anand, Gujarat, 388001

                                    Take too much fine if anyone don’t have licence at the driving time and according to rules anyone can submit original document under 15 days so why this is happening . RTO take 2000 rupees for that. I am going to share one incident I have copy of driving license and RC book and I saw to traffic police officer and he gave me a letter of fine and this letter gave in RTO office and employee ask me about 2000 rs for small problem but the rules say only take 100 rs for that fault and when anyone show your original document all are not guilty . RTO employee don’t share which rules apply on this case and also don’t share traffic police officer, so why employee asked me about 2000 rs. I have a hard copy at that time when I was driving a bike but it is not true copy verified only that is my fault and this fault was very expensive for me
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                                      Paras Kohli
                                      from Bengaluru, Karnataka
                                      Oct 1, 2019
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                                      Address: Bathinda, Punjab, 151103

                                      Dear sir/madam,
                                      I am mr. Paras kohli i have applied for duplicate driving license, my application no. Is - [protected] at rampura phul rto, dist:-bathinda, punjab
                                      I have completed all processes and submitted my fees and docs in rto office on dated 26th august 2019.

                                      But till the date its shows status pending for
                                      1) approval of endorsements on dl
                                      2) printing of dl in form 7 (Smart card)
                                      RTO India customer support has been notified about the posted complaint.
                                      Dear Sir/Madam

                                      My application no. Is [protected] .
                                      My documents not uploading so plz check it & give me response

                                      Thanks & regarding
                                      Teetu singh
                                      [protected]

                                      G
                                      There is no issue of long lines and air conditioner and fans are not working server are continuously down the are delaying day by day . I request to please action about this process of rto ahmedabad... Please proceed this complain...
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                                        karamat khan
                                        from Mumbai, Maharashtra
                                        Oct 1, 2019
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                                        Address: 560067

                                        Dear sir

                                        My application number is [protected]. I tried to make payment online for learner license but in the first attempt the payment could not happen. After that whenever i am trying to make the payment, each time i get a message

                                        "application is verifying with bank..."

                                        And then

                                        "payment is pending... Please wait for 30 mins for confirmation from the bank".

                                        It is the 4th day and still same message.

                                        Please suggest what should i do.
                                        RTO India customer support has been notified about the posted complaint.
                                        I was paying for Learning License Fee But transaction Failed last. Money Was Deducted from My Account but Not Refunded.I Need My Refund
                                        Dear Sir,
                                        I Am Having A Learning license GJ08/0006459/2019 that issue on 15/04/2019 and going to expired on 14/10/2019.
                                        but am unable to booking a DL test slot.
                                        please refer image below.

                                        kindly do the needful
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