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RTO India Complaints & Reviews

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Updated: Nov 27, 2025
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RTO India reviews & complaints page 291

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A
ankuuuurajjj
from Delhi, Delhi
Sep 21, 2019
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Address: Ranchi, Jharkhand, 834002

My application number is [protected]. I have uploaded all the required documents required for learning licence online but when i started doing online payment for it every time the transaction was declined. I have tried for approx 20 times but everytime the result was same.
How can these things motivate indians to follow traffic rules if the responsible authorities are not doing their job properly.
This is a very awkward situation when every one claims that india is progressing in the field of digitization but the fact is that the indian government is not even bothering about these kinds of silly faults in their websites
+1 photos
Sep 30, 2019
Complaint marked as Resolved 
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    A
    Aniket Padwekar
    from Mumbai, Maharashtra
    Sep 21, 2019
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    Address: B-103, Swastik Garden, Subash Nagar, Pokhran road no. 2, Thane, Maharashtra, 400601

    We got into an auto and on knowing the location he told us to get down and when we refused started abusing us for it. When we threatened to complaint he told us to do it and started the rickshaw. We had to get down before he could move forward. We request you to look into it and take strict action against this driver. Below are the driver details.

    Vehicle number: mh 04 hz 1006
    Driver's name: sunil kumar ramdev
    Driver's number: [protected]
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      J
      jazzyB_singhrana
      from Noida, Uttar Pradesh
      Sep 21, 2019
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      Address: Bulandshahr, Uttar Pradesh, 203001

      Hello,
      I completed driving test on 17 aug till now i haven't received my driving licence. I also visited in rto, but they said its done from our side just wait.
      Its about more than 30 days has been passed but status says it is in processing under rto level. Please tell me how much i have to wait for my driving license. Because of the new challan rules i am using public transport untill & unless u got my passport.

      Name: jasbir singh rana
      Application no. [protected]
      D. O. B:[protected]
      Place: bulandshahr (U. P)
      RTO India customer support has been notified about the posted complaint.
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        R
        Raju92jha
        from Bengaluru, Karnataka
        Sep 21, 2019
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        Dear rto team,
        I have given test today for learning license in rto office koramangala and i got passed in test with score 13/15. Now i am getting messages like my learning test is reschedule due to some inconvenience. Why i should give learning test again. I already spend my 3 days process to get all those things. Why i will join again to give test.
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          D
          DIGAMBARA PUJARI
          from Mumbai, Maharashtra
          Sep 21, 2019
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          Address: Koraput, Odisha

          The koraput rto did not allow me to issue learning licence the reason behind was that i am not a permanent resident of koraput district he asked me to g to my own district to get learning licence i am already paid for this. But i am posted and resided in jeypore for the last 12 months. The koraput rto did give me a satsfied answer and he behave rudely.
          RTO India customer support has been notified about the posted complaint.
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            A
            Abhilash Kl
            from Delhi, Delhi
            Sep 20, 2019
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            I am complaining about parivahan

            Parivahan details is having lot of errors. There should be a technical teams to resolve these kind of issues through chat/call. Instead of resolving technical issues they are asking users to goto rto. For technical issue why should a vehicle owner waste his time. My vehicle is showing two rto in parivahan website.
            Any clients using this api will get error. Mpariwar getting error, pollution software getting error. There cannot be two...
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            S
            shiv solanke
            from Pune, Maharashtra
            Sep 20, 2019
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            Address: Pune, Maharashtra

            Dear Sir/Madam,
            I am traveling from Wagoli to majalgaon on date 17-Sep-2019 17:18. In between Gadhi and majalgaon.(In toll naka) they fine me .

            I have valid License (MH[protected]XXXX) shown to him I have Valid Insurance copy shown to him I have Valid PUC and it is show to him.
            only thing is I forgot RC copy at home.
            But he fined me Challan for License this is not correct and its against law. If you making Challan you have to make sure that the same mention in Challan Details.
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              S
              Shah SAS
              from Mumbai, Maharashtra
              Sep 20, 2019
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              Even after slot booking the applicants are not having opportunity to give test as it is way too much rush. If the slot booking is available for 1 pm to 2 pm then why is their lunch time and the process is stopped for more than a hour which delays the process. Even after 3 hours of waiting one doesn't get a chance to give test. Also the token system is of no use as the security guard send people randomly by corruption.
              RTO India customer support has been notified about the posted complaint.
              Sep 20, 2019
              Updated by Shah SAS
              Gujarat, Valsad (GJ15) RTO
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                K
                Keith Morais7
                Sep 20, 2019
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                Address: Sukhmani enclave, Arlem, Fatorda, Margaon, Margao, Goa 403601, India, 403601

                I am going to buy a new Hyundai car but the dealership is asking for handling charges 3000rs. I have informed them that it's illegal to ask for handling charges, but then also he said we take. Then i said i will speak to goa RTO OFFICE, HE REPLIED GO AHEAD. WHAT KINDA LAW IS THIS. government is becoming a joke to these people and even worst.
                After this complaint let's see what is being done.
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                  A
                  Avdhoot Rahalkar
                  from Pune, Maharashtra
                  Sep 20, 2019
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                  Address: 917 Sadashiv peth, near Nagnath par, pune-411030, 411030

                  Respected authority,
                  Rto, pune

                  I have sold my car (Maruti esteem, mh-12 pa-6484) before 4-5 years. The person to whom i sold my car has not transferred the car on his name till the date. At the time of deal he had promised me that he will transfer the car on his name. So i gave him all necessary documents ie. (Registration certificate, tax receipt, green tax receipt & cng kit receipt).

                  Now few days back i received a letter from rto, pune for non-payment of tax for same vehicle.

                  I am unable to find that person as i lost his phone number and name.

                  So i won't be responsible for any complications related to this vehicle.

                  Thank you
                  Avdhoot s. Rahalkar
                  Add:917 sadashiv peth, pune-411030
                  Mob:[protected]
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                    C
                    ChandraBabu Pillai
                    from Pune, Maharashtra
                    Sep 20, 2019
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                    Address: 38, Dr. Ambedkar Road, Near, Sangam Bridge, Pune, Maharashtra 411001, 411048

                    Sir,

                    This is regarding delay in issual of a duplicate dl from pune rto. An online application for issuing a duplicate license was given on[protected]. Fees for the same was also paid the same day online. My application no is : [protected]. On[protected], i personally visited the rto to submit the documents. The first step, scrutiny of documents was completed the same day. After this till[protected], no further actions were taken on the same. Frustrated, on[protected] i visited the rto again and after a simple request to the person in charge the next step, approval of endorsement on dl was completed. Now the issue is, the last two steps,
                    (Printing of dl in form 7 (Smart card) pending
                    Dispatch of the dl and psv badge pending), are still showing pending status. Really not happy with the way of working. I need the dl on an urgent basis to join a new job.

                    Request you to please look into the same and do the needful asap.

                    Waiting for a prompt and positive reply from your side.

                    Thanks in advance,

                    Chandrababu pillai
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                      A
                      abidali a m
                      from Mumbai, Maharashtra
                      Sep 20, 2019
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                      Address: hankalowas,badarpur, Karimganj, Assam, 384355

                      I have given driving test for four wheeler permanent license on mahesana rto at mahesana rto (Gj.2).
                      However i have not yet received the driving license.
                      My application no. Is.73845819

                      When i check the application status on parivahan site it says
                      Application is under processing at rto level.
                      Record test results of driving test :-pending
                      Approval of endorsements on dl :- pending
                      Printing of dl in form 7 (Smart card) :- pending
                      Dispatch of the dl and psv badge :- pending
                      RTO India customer support has been notified about the posted complaint.
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                        M
                        Maulik Naik
                        from Ahmedabad, Gujarat
                        Sep 19, 2019
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                        Address: 396310

                        Vehicle no gj21bc8990 owner name maulik naik parsing done in navsari rto in april 2017 still i have not receive original rc book from rto I have only screen report I have so many time personaly visited at rto but no any response
                        They are saying me to apply for duplicate r c book
                        When I hv not receive original rc book how can I apply for duplicate ?
                        RTO India customer support has been notified about the posted complaint.
                        i have not received my rc yet i have purchased activa from 2 months...
                        Dear sir
                        My self ronak Sidhiwala i have purchased new i 20 car car number GJ 16CN 6204 but till time not received RC SMART Card
                        Kindly help me
                        Dear sir
                        My self ronak Sidhiwala i have purchased new i 20 car car number GJ 16CN 6204 but till time not received RC SMART Card
                        Kindly help me
                        Dear Sir
                        I have not received RC smart card for my vehicle number MH04CB7646 for more than 10 months now.
                        Please do the needful.
                        Dear Sir
                        I have not received RC smart card for my vehicle number AP30AR2857 for more than 2years now.
                        Please do the needful.
                        Now after 10 months it shows dispacted in october?? Only after i put the message on site. Will I recieve it soon? Is it coming by train or bullock cart? The vehicle number is MH04CB7646.

                        Please!!!
                        Yes finally I recieved. Thanks .
                        I could not receive my RC book yet..my vehicle number is KL32R0981 from kerala
                        Dear Sir
                        I have not received RC smart card for my vehicle number AS12W0959 for more than 2years now.
                        Please do the needful.
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                          M
                          Mitthabail Vaman Nayak
                          from Mumbai, Maharashtra
                          Sep 19, 2019
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                          dl slot booking not allowed due to illogical errors

                          Address: 575001

                          Whenever I've tried to book appointment for DL Test, thw website is showing different error messages. Error messages are as below
                          1)As the specified application number is not for issuing driving license no need to go for DLTest slot booking .
                          2) DL application number is not availlable for the my LL No.
                          3) application number is approved but slot booking is not allowed
                          Please resolve this issue and allow me to book...
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                          DraKoFalconer
                          from Bengaluru, Karnataka
                          Sep 19, 2019
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                          Address: Kasturinagar RTO KA-03, 560077

                          I had applied for my LL and the payment has been made but when I approached the rto they denied making the LL and asked to apply for a fresh application And ask me to cancel the current application. even though the sarathi website shows everything is in order and only scrutiny is pending

                          I called the sarathi support number and they told me as the payment is already made I need to check with the rto again for the details, the rto officer told me I need to cancel the application and the refund will be processed

                          Application no: [protected] Later the sarathi mail support told me that the application needs to be verified in rto, I explained the issue again, then as I was asking about the refund process they cancelled my application and send a mail saying the application is cancelled and refund will not be provided.

                          1. Proper information was not provided
                          2. They accepted they payment for services to be provided
                          3. The rto denied providing the service saying new application needs to be submitted even though sarathi website shows all documents are in order
                          4. Sarathi support sent mail the application was cancelled without me cancelling the application
                          5. Not providing refund

                          I sent mail to public relations officer of the rto and state transport depart from past 2 weeks but no reply was received from them. Even called all the numbers mentioned on the transport website but no response to calls or emails.

                          I even filed a complaint on National Consumer Helpline docket: 1588680, 1601789, 1601812 but they denied taking it further and disposed the complaints and asked to contact the rto

                          Even after visiting the rto 5-6 times in last 2 weeks they did not provide any resolution or details they just tell to cancel the application and say nothing about the refund or the procedure
                          RTO India customer support has been notified about the posted complaint.
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                            R
                            Rohitsarathe
                            from Jabalpur, Madhya Pradesh
                            Sep 19, 2019
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                            Address: Ward no. 9 seoni malwa, Hoshangabad, Madhya Pradesh

                            Sir plz ध्यान दे
                            राधे राधे बस सर्विस
                            Mp 05 0220
                            आज शाम 6:30 बजे होशंगाबाद बस स्टेण्ड से निकली थी ।
                            सर राधे राधे बस का हेल्पर दारू के नशे में यात्रियों को गाली गलोच करता हे
                            उसको बस रोकने का बोलो तो कहता हे की कोई तेरे बाप की बस नही हे
                            और राधे राधे बस का हेल्पर होशंगाबाद से सिवनीमालवा तक कम से कम 20 लोगो से झगड़ा किया।
                            मेने बस सिवनी मालवा पे रोकने की बोला तो बस नही रोकी।
                            जबकि कंडेक्टर से बोलने पर रोक दी
                            सर प्लीज़ हेल्पर के बिरुद्ध कुछ करे
                            प्लीज़ सर कुछ न्याय करे।
                            RTO India customer support has been notified about the posted complaint.
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                              A
                              aspak khan
                              from Kota, Rajasthan
                              Sep 19, 2019
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                              Address: 151 Garib Nawaz Coloney, Pali, Rajasthan, 306401

                              Dear sir/madam,

                              I have given driving test for four wheeler permanent license on pali rto at pali rto (Rj-22).
                              However i have not yet received the driving license.
                              My application no. Is [protected]

                              When i check the application status on parivahan site it says
                              Application is under processing at rto level.
                              Record test results of driving test :-pending
                              Approval of endorsements on dl :- pending
                              Printing of dl in form 7 (Smart card) :- pending
                              Dispatch of the dl and psv badge :- pending

                              I request you to please do the needful.

                              Thanks,
                              Rahul
                              RTO India customer support has been notified about the posted complaint.
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                                A
                                Ajay Rakholiya
                                from Utran, Gujarat
                                Sep 19, 2019
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                                We tried many times to pay fees online on your eBay portal. but there is some problem from your side we cant pay fees.
                                we also tried to contact you with your provided contact details, but no one answering our call. I tried to about 1 hour but no one answering our call. if you take your salary in regular time then also it's your responsibility to do your job properly. at the list just answer to our call and listen to our problem regarding to online payment. if your payment portal does not work perfectly then why are you put this module on your website please remove that unusable part or otherwise give us any notification like "under construction" and "not in working condition" etc.
                                you are just an irregular person with your work. please understand your work and do it properly. if you don't respect your time then it doesn't mean that same thing do with the customer.
                                please upgrade your system and proper contact details.
                                we attached one photo that describes we tried so many time but no single person receive our call to gives an answering by your side.
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                                  M
                                  from Bengaluru, Karnataka
                                  Sep 19, 2019
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                                  My name is gunjesh shashidhar mishra, my application no. Is [protected], my dl no. Is mh48 [protected]. I have applied for dl in vasai virar rto on[protected] and it is getting approved on[protected].
                                  It is almost 2 months but whenever i check the status it is showing printing of dl in form 7 (Smart card) - pending
                                  Dispatch of the dl and psv badge - pending.
                                  The charges of driving without license is very high but the service for issuance of this very bad, very poor.
                                  What to do please suggest.
                                  +1 photos
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                                    Samrat Govekar
                                    from Mumbai, Maharashtra
                                    Sep 18, 2019
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                                    Address: 400068

                                    It's been a month since the document have been uploaded and feed of 46o has been completed.
                                    The status still shows as scrutiny - (Document verification) application no [protected]
                                    Not sure how long they take.
                                    Visited the office twice and was informed to wait.
                                    The telephone number shared is never answered.

                                    The amount spend to follow up and visit the rto office several times is much more than the fees.

                                    It's extremely pathetic
                                    +2 photos
                                    RTO India customer support has been notified about the posted complaint.
                                    Sep 23, 2019
                                    Updated by Samrat Govekar
                                    No one has yet contacted this means they are not bothered
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