RTO India Complaints & Reviews

Respected sir
I am vivek pratap singh from sitapur uttar pradesh 261001 my additional endorsement on dl application no is [protected] and dob is 01/05/1994 my new revised dl was released on 13/09/2019 but it has been 15 days today but i have not received the dl which is causing me a lot of problem in driving the car. I request you to solve my problem soon. Please do.

I have been waiting for my license for more than two months.. Every time i visit rto office they just say pay 50 rs for processing which i did twice already.. Still i have not yet received my license.

The post office have different story to tell.. No wonder people prefer private service than government.

I am attaching the copy of the license receipt.

Please do the needful, or else i am forced to share of awful your services on public platform.

Receipt no - mhs/2260954

It has been over a month that my driving license got issued (Date 20.08.2019), yet i have not received my driving license till date. I can nowhere check it's status post dispatch, there are no updates on my phone number/email. It's so confusing. I checked usually the time taken is of a month to get it delivered at your doorstep, but it has been over a month now. The contact numbers of rto/rla faridabad are hardly functional. It either says switched off or someone is never picking the calls. Such poor customer service. I need this to be resolved asap, and need my driving license at the earliest.

Additional details -
Date of issue : 20/08/2019
Dob : 24/08/2000
State : haryana
City : faridabad
Dl number : hr51 [protected]

Respected sir/ma'am,
I, the undersigned, beg most humbly to lay before you the following grievances of mine in the hope they will meet with a kind consideration at your hands.
I purchased a second-hand car (Tata indigo ecs lx) on 11th september, 2019 from mr. Bhudev chatterjee of behala following an advertisement on olx. I collected information from internet that recently government has introduced online car ownership transfer process through vahan citizen portal, and i applied for the same by following step by step guideline. I submitted rs. 1940 through net banking and got the e-fee receipt on 19-sep-2019. I also got information that it is a hassle-free process in which no agent is required. The only thing i have to do is to submit all the documents to the nearest r. T. O. After a month, i shall receive new registration certificate.
Accordingly, i went to diamond harbour r. T. O. (My nearest r. T. O.) to submit the documents; but the officer ignored everything totally, saying that it is not the process. There is no online car ownership transfer process. My money was lost. He asked me to follow the old, traditional process. He explained that both the buyer and the seller of the car have to be present in the office with the car.in front of the officer, the seller will say that he is selling his car, and the buyer will say that he is buying the car. After that other legal procedure will be followed.
I asked the officer if the online process introduced by the government is false. He said, “why did you consult net? Why didn’t you come to me?” i said that, actually, it is the duty of the seller to transfer the ownership of his car; as he is not doing so, and as i have purchased the car, i am doing this owing to my urge. I also said that the seller is an octogenarian who cannot move about. Then he demanded rs 16000/-, saying that he would go to the seller’s house to do the job.
Sir, i am an ordinary writer, i do not know the law. I try to collect information from internet to do everything. I contact with the world through internet. My books have been published from notion press (Chennai), kindle direct publishing (America). I have been selected as one of the top 20 authors of south asia for my story “reward of selfless service” in the ‘litereti’ contest 2018 jointly organized by white falcon publishing (India), dastan (Pakistan) and outcast (Shrilanka). My books are available in all major outlets like amazon, flip cart etc. All information about me and my books is available in my own website anwesha[protected] and my author’s central www.amazon.com/-/e/BO7HD358C2. sir, i am saying all these, wasting your precious time just to prove how internet has brought the world in our drawing room ―how much we depend on internet information. If i commit mistake by following internet in this trivial case of car-ownership transfer, i am helpless. I have nothing to say.
Sir, the e-fee receipt contains qrcode, and there is a note there, declaring “this is computer-generated slip from vahan citizen portal, signature not required. Can be verified from qrcode." naturally, i was surprised to see that a responsible officer ignored everything.
On the above circumstances, i just want to know if this online process is merely a hoax or i can transfer the car-ownership through this process. If the answer is ‘yes’, please tell me how i can approach the r. T. O. Diamond harbour.
Thanks & regards.
Ratan kumar saradar

My vehicle no ka-05-mu-2741 was transferred from jayanagar 4th block rto, bangalore to thane rto, mumbai in september, 2018 after receiving noc no 22875 dated 30-aug-2018. I registered my car in thane, mumbai with registration no mh-04-jv-3297 in february 2019 after paying life time road tax and penalty fee of around rs 10, 000 with no fault of mine. The delay in registration was due to manual transfer process in bangalore and automated process in mumbai. I provided crti report on 8-jun-2019 to jayanagar 4th block rto. The delay in providing crti report was due to erroneously sending of the crti request letter by jayanagar rto to pune rto office instead of thane rto office. After that i have been calling jayanagar rto office almost every week and sending them email reminders but till now my refund has not been received. I must have made over 30 calls and sent over 10 email reminders to jayanagar 4th block rto. Three weeks back i heard from jayanagar rto that my refund cheque has been approved and will be delivered soon. Two weeks back i was told by jayanagar 4th block rto that the cheque has been given to the post office and the speed post number will be given soon. So far there is no email confirmation received from jayanagar rto regarding the same. After two weeks of follow up, on 24th sep i was told that the cheque is now outdated and a new cheque request has been sent. The officer informed me that his may take long time.

Sir, this is completely unfair and harassment to the citizens of this country by rto department. It is now over four months after submitting crti report, i have still not received a refund cheque. There is no formal communication received from rto jayanagar 4th block regarding this delay.

Kindly look in to this matter and expedite the refund of road tax to me.

Best regards,
Shamal parab

Rto pune — not received original rc book from rto even after 2 years of purchase
1. Bike purchased in july, 2017.
2. I can see rc in android application but never received smart card/hard card for the same.
3. All the details were fulfiled and provided to the deal at the time of purchase that's why i can see rc online. I need hard card for the same.

Please help.

Dear sir,
Name-harshal prabhakar patil
Policy no-og[protected]-00000026
Renewal date-12-sept-2019
That policy renew for bajaj allianz side renew but didn't show on rto portal. Your rto team doesn't support for this kind problem your team said this not our problem. I am tell to rto office or rto customer care.
So please sir solve my problem your side any querie to solve this.

Regards,
Harshal patil.

I avantika sharma bought tvs jupiter from goregaon west tvs showroom on 6th june 2019 and my vehicle got registered on 11/06/2019 - at boriwali rto. My vehicle no is mh47ap0624 and receipt no is mh47d[protected]..

Still i’m waiting for the registration book or card from the rto. I tried to coordinate with tvs dealer but they blaming to rto and not cooperating into that. I tried so many times to call borivali landline no also but unfortunately it is always busy and never get connected. Whn i called regional rto andheri office even they denied to help and asked me to coordinate to borivali again..

I’m facing so many problems as i’m not able to use my vehicle because of not having rc.. Please help me into this.. And try to get me my rc book as soon as possible. Thanks
Avantika sharma
[protected]

Yesterday was go to mhapusa city goa without my license, there r two rto officer standing. And they stopped my bike. That time i don't have my license that's why i was pay that charges. But i seen that they can't be stop goa bikes.. Why?? Because he is from goa. It's not good. So many people are not wear his/her helmet but that rto can't stop her/his. Pls next action with him.
I'm from also goa i sow that type of rto people in goa. Is not good for me and goa also. Why they ignore it goa bikes people? Rules is some than why u stop others stats bikes and car pls reply me fast and his name his d. P. Khandolkar

Dear sir,

I would like to informing to you that, before 1 week i have applied my driving licence date[protected], but till now i have not received my
Licence. So please issue my driving licence as soon as possible.

My application no. ([protected])
Speed post no.: (Ed[protected]in)
Name birjesh singh yadav
Address b-145 satyam vihar ph-2 near rajiv ratan awas baprola ph-1 nangloi najafgarh road delhi 110043
Contact no.: [protected]

Than you

My license is not delivered to the home, almost 6 months passed, when i checked on website it says license is delivered provided with ems number, but i did not receive my card. So i am not understanding where does my card struck. Even if i track the ems number in indiapost website, it says information not found. So please resolve it, because it’s original license card which is not delivered to my home!

Maine alto lx up32 bu0030 second hand car buy ki thi 2014 mein. Iske bad maine transport nagar lucknow up se noc le kar car ko auraiya up mein registration karaya. Meri car ka pollution nahien ho pa raha hai because computer ki screen par likh kar aata hai ki aapki car more than one places par registered hai. Aap rto office se contact karein.
Rto office transport nagar lucknow se koi kam nahien ho pa raha hai please solve this matter.
Bina pollution ke mein apni car ko use nahien kar pa raha hoon.

Dear sir / madam,

Myself, mohammadsafi who have applied for renewal of driving license my application no. [protected] is at rto vadodara & all formalities are completed almost 13 days ago but still the status is pending for

1) printing of dl in form 7 &
2) dispatch of the dl & psv badge pending.

As per parivahan minsiter mr. Gadkari's all the license were to be issued to the applicant within the week but in my case it has taken almost 2 weeks.

Needless to state that traffic police will not accept this if need arises and will impose fine and hence i humbly request to take this on priority.

Auto driver refused fair from deonar fire brigade colony govandi to shivaji nagar and he did very big argument auto no is mh-03-cn-3344 permit no is e-2017-br-2471 date[protected] time 7:15 pm first he said sit after he said get down he insult to me when i asked him his talking on mobile he said i ok sit and after he refused to drop me i was sick i mean not able to walk

Complaint against mh 03 ct 9345.

He refused to take me to the destination.
I had severe leg pain but had to walk towards my office today morning.

First i told him the location, he said yes, then i sat in the auto but later he asked me the exact location and then he refused and made me to get down from the auto.

Hope rto is taking right step against our complaints because i haven't seen any changes in the situation so far. Here in mumbai auto and taxi drivers are still so arrogant, no changes in their attitude, no fear of law at all.

My name is amit dhiman. I submit application of driving licence in vaahan application site on[protected] but ll slot is not booking for upcoming 60 days. Reason broker that is very large problem for your consumer. So please short out this problem.
I see many broker front of rto office so tell me who allow broker in rto office and no any action of broker.

My 2 wheeler vechile was fined 200 rs cash and paid to constable pravin patil. Today i got message that i have to pay 200 extra which was for the same of june 04th 2018. Where pravin patil said no need for slip move quickly no need for slip. Fine was charge on behalf of hemant gandhi. Now why i paid extra 200 then when constable said go i wont come in system?
Please help me out for the same amount might be low but it hurts when system cheat us while taking charges from us.

Vechile number - mh43-au-6151
Challan date[protected]
Time-13-38
Challan no - nmpchm[protected]
Officer - pravin patil
Sec - 122/177 mva

One of the worst services given by pune chinchwad rto office. Don’t understand the seriousness of government on this. People are coming in this office i early morning and still not able to get their work done. They are taking only 75 to 100 applicants. What is the logic behind this i do not know. Offive timing is 10 to 5 and they have to work till that time and take all the applications in that time limit. 100 applications i can see they can handle in 6 hours and rest of the time they enjoyed. Is there any staff shortage in rto office. No rule, regulations. Fed up with this service. All the responsibility is only for citizens? What abt government? I know you must have rules but no one is following. Citizens are paying rto fees and still they have to take leave from office and also work is not done. Next day again he has to come early morning assuming work will be done today, but same story.

Requesting govt to take some seriousness and act accordingly.

Thanks,
Rajeev
[protected]

Application no.[protected]
I have applied for renewal of driving licence and change in address at rto ahmedabad. Fee for both cases are paid by me.
However, after checking the original licence, i came to know that the address is still not changed.
You are requested to send this complaint to rto and get it corrected as soon as possible.
Hardik vora

Hello nitin gadkariji, life is very important for us we could safe gaurd our life but forcing us to wear helmet is not right.in main city no one will able to drive bike fast due to heavy traffic. Wearing helmet will provoke many people to drive bike fast because wind will not have any effect on their eyes. Wearing helmet will not in any way save our life. Only by proper driving only we could save our life. Always carrying helmet and wearing for even shorter distance will make our life miserable. Personally i wear helmet if i want to travel more than 10 km even before u made new motor act. Wearing helmet must be optional not mandatory. Government can provide 1 crore insurance for those who were wearing helmet and lost their life in accident. Living with fear is not the life we need and already police think they are more powerful and after new motor act they feel like god. My humble request is wearing helmet must be optional and driving vehicle properly is more important. It is not complaint but it is my request. If possible send to relevent authorities. Thank you