| Address: Dwarka sector 21, New Delhi, Delhi, 110077 |
I visited the dwarka sector 10 rto office for renewal of my driving license today, 12th september 2019 at around 11.30 am. I went to counter no.7, meant for females. On enquiring from the lady manning the counter, i was informed by her that renewal is not done there and is only possible online.
On return home, i logged into "delhi transport deptt" site and searched for license renewal. It showed step by step method regarding documents required, form 9 to be filled and to go to the nearest rto office. There was no option for filling the form online. Then i called 24×7 helpline number [protected] and was advised to visit the nearest zonal rto office with form 9, 1 and 1a, original license and other documents for submission. I was also informed that these forms are available there only.
From the above, it is evident that i was misguided by the official at dwarka sector 10 rto office. This is for your kind information and urgent necessary actions please.
RTO India customer support has been notified about the posted complaint.