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RTO India Complaints & Reviews

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Updated: Apr 26, 2026
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RTO India reviews & complaints page 310

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K
kgshail
from Bengaluru, Karnataka
Jul 23, 2019
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Address: J P Nagar 7th Phase, 560078

Dear sir / madam;
On 27th of april 2019, i had applied for rc book update of my car for engine number change and address change. I had applied it at btm 4th stage, bangalore, karnataka rto office. The application number is ka[protected].

It seems the inspection of vehicle is pending. When ever i call or visit the rto office, they say file is lost. How a file can go missing from the office and if it is really lost then why they are not taking corrective measures or alternative approach towards this.

Therefore, i request you to please look into this. Please let me know what i need to do next.

Thanks and regards
Shailendra kumar
RTO India customer support has been notified about the posted complaint.
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    Vandana Samyal
    from Vadodara, Gujarat
    Jul 22, 2019
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    Address: B1 Aniket Society, GIDC,Alvanaka,Manjalpur,Vadodara,Gujarat, Vadodara, Gujarat, 390011

    I, Vandana Samyal application number:-[protected] had applied for Learner's License on[protected] and had paid Rs.1350 for the same.I had paid and the money got deducted but the eSBIpay website got crashed and even though my money got deducted, the status of my payment is still stuck on pending. So, i request you to resolve my issue and change my status as completed so that i can proceed ahead as i have my Learning test on[protected].

    Hoping for a positive reply from your end at the earliest.
    Below i have attached the screenshot of the receipt of the payment and the error that i am getting when i try to verify my payment.

    Thank You
    RTO India customer support has been notified about the posted complaint.
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      F
      Farida Jawadi
      from Delhi, Delhi
      Jul 22, 2019
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      Address: Vasai west, 401202

      While I was riding my scooty on the station road this auto rickshaw MH. 48. BF. 6690 wanted to move ahead I gave him side however he was driving rashly on the road and dashed on my scooty mirror.

      When told him about this he started shouting and was rude not ready to realise his mistake. This took place at around 7.30 pm at Vasai (W) station road.

      I want you to take care of this issue as this should not repeat with other people or me again.
      RTO India customer support has been notified about the posted complaint.
      It is very disgusting when you have a contact number but the responding officer is talk without any interest to respond to the calling person. I have called 2 times once a lady pic the phone and secondly a male person handled the call. But both does not replied my query what i wants to clear about DL renewal.
      I have applied for duplicate RC vide application no DL190420X0289360 of my Car (DL9CAG 2597) on 20.04.2019. but almost 3 month has been passed and no RC has been received by me.

      Please help to get the same.

      Thanks
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        N
        niraj doijode
        from Mumbai, Maharashtra
        Jul 22, 2019
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        Address: Solapur, 413001

        Sir,
        Myself Niraj Doijode cont no [protected] from Solapur, today my vehicle No MH24C9727 has been illegally charged for No Parking for two times.There is no any no parking bord at parking area & I have parked my vehicle bedside the road.This is happening from so many times, holding the vehicle & illegally charging at Solapur area.I have all leagal valid documents of this vehicle & after showing all document they have fined this charge.Please check with my charged history you will find all illegally charged details.After asking for reason they told you have been charged already you may pay it later. I am not accepting this illegally charged receipt. Please take my complaint for this & take strong action.
        RTO India customer support has been notified about the posted complaint.
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          A
          Anand5896
          from Mumbai, Maharashtra
          Jul 22, 2019
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          I apply for renewal LL whose application no[protected] and DOB 01/02/1997.Submitted application dated on 18 July for approval I submitted at RTO padrauna.
          But this shows (your application is not approved). so I want to know that what is reasons behind that.

          MY old LL is attached in image.

          Anand Pandey
          22/07/2019
          RTO India customer support has been notified about the posted complaint.
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            H
            hey_vats
            from Ahmedabad, Gujarat
            Jul 22, 2019
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            Address: , Parivar Flats, Ghar Ho To Aisa Compound, Nr. kamal mandir, Surendranagar, 363001

            Sir i am a resident of surendranagar, gujarat
            I have recent bought a two wheeler jupiter black from tvs company (Meera).
            I have got the message regarding the number alloted to me. But the company says it has not got any communication from the rto office regarding the number alloted.
            It has nearly been more than a month since my purchase of the vehicle and yet i haven't received the registration number plate. Please look into the matter and help me regarding what steps do i need to take to complete my work soon.
            RTO India customer support has been notified about the posted complaint.
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              A
              Aditya Kobbai
              from Mumbai, Maharashtra
              Jul 22, 2019
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              Address: RTO office,Nirmal,Telangana, Adilabad, Andhra Pradesh, 504106

              I booked online slot for learning liscenseat 10:30 am monday, july 2019 at nirmal, telangana. The rto officer have arrived at 11:30 am and there is no internet connectivity in the office. I along with almost 150 others waited for 5 hours in line and at last the office got closed without any o[censored]s getting our work done. The rto is rude to public and she is using police officials to mishandle public.
              RTO India customer support has been notified about the posted complaint.
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                R
                rajusharm
                from Delhi, Delhi
                Jul 22, 2019
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                Address: Panchsheel Nagar, Uttar Pradesh, 245304

                This is to inform that i, rajesh kumar sharma applied for a driving license and i deposit fees rs 1000 and i got a massage on dated 06/04/2019 that my driving license has been approved but still my driving license has not been delivered to me. When i contacted hapur r. T. O office then i was told that my dl has been lost somewhere and i will have to pay again rs 1050/- to reissue my driving license.
                Please help me in this matter.
                An early action in this matter will be highly obliged.

                Thanks & regards
                Rajesh kumar sharma
                Contact:- [protected]
                Application no[protected]
                Approved dl no - up37 [protected]
                RTO India customer support has been notified about the posted complaint.
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                  D
                  Deepak Singh Aswal
                  from Mumbai, Maharashtra
                  Jul 22, 2019
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                  Address: New Delhi, Delhi

                  I already have a lmv-nt license, i have applied for addition of motor cycle vehicle license and paid rs.950 fees. But during verification my application got rejected.in my current dl, my address is not updated to my current address. So when i applied from online, i have provided my new address, but during verification with my original dl they found a mismatch and ask me to first change address in the dl and bring new dl with my current address and then apply again and also pay rs.950 fees again. But my question is, if i have provided my current address proof, why should i need to apply separately address change request? Why should i pay again?

                  Application no. [protected]
                  RTO India customer support has been notified about the posted complaint.
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                    P
                    Pranav Prebha
                    from Mumbai, Maharashtra
                    Jul 21, 2019
                    Resolved
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                    Resolved

                    Address: Kannur, Kerala

                    Sir i am from kerala my license test was done under thalassery rto kl 58 and i have passed my test on january 2019 and now 6 months over i have not received my original driving license card, when i look on parivahan website (Sarathi) it showing application under processing under rto level application number: [protected]. Sir please take action on this
                    Jul 21, 2019
                    Complaint marked as Resolved 
                    resolution has been taken
                    RTO India customer support has been notified about the posted complaint.
                    Jul 21, 2019
                    Updated by Pranav Prebha
                    Complaint is not resolved
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                      S
                      Sandy1128
                      from Almora, Uttarakhand
                      Jul 20, 2019
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                      Address: 77 A greater green park, Bareilly, Bareilly, Uttar Pradesh, 243001

                      Dear sir/ mam
                      I applied to renew my driving license (Up27 [protected]) on april 15, 2019 whose application number is [protected] which was sent to me on may 15, 2019 but i did not receive it. Then i complained to up parivahan vibhag at [protected] toll free number. They gave me the complaint number 190625/93 but if no action was taken on this, then i complained again a few days later, so i was told that many such driving licenses are back, those who do not have any information yet to dispatch it.
                      Please, please do proper action on my problem.
                      It will be so kind of you
                      Thank you
                      Chetan swaroop sharma
                      Bareilly
                      RTO India customer support has been notified about the posted complaint.
                      Jul 20, 2019
                      Updated by Sandy1128
                      My contect no is [protected], [protected]
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                        T
                        Tanuj Sadana
                        from Delhi, Delhi
                        Jul 20, 2019
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                        Address: na, New Delhi, Delhi, 110015

                        The respected officers weren't able to register a complaint of lost license in almost 3 hours.

                        I was shifted from one counter to another and your respected officers were processing different files and were running all of a sudden to room number / counter number 6. What's so special about it?

                        Impolite employees who will argue with everyone and process files under the table.

                        I was there at almost 9:15 and my work didn't finished even after 11... I was forced to return home as they don't work after 11.

                        That's not how i want our government offices to operate.

                        I'm required to get back again on a working day to apply for a duplicate driving license by loosing a pay day.

                        A loss for me, a loss for our country and all because of your "not willing to work employees"

                        Hoping for a better change in the system...
                        RTO India customer support has been notified about the posted complaint.
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                          B
                          Bharatiaf
                          from Nabha, Punjab
                          Jul 20, 2019
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                          Address: OMQ P149/4, Air Force Station, Mohanbari,, Dibrugarh, Assam, 786012

                          Dear sir,

                          I'm an air force officer presently posted at air force station mohanbari, dibrugarh as chief engineer.

                          I availed a taxi service through car no up -81 1040 today from aligarh to noida. While carrying out the journey i observed that it was a private car which was being used as taxi by ajay sharma mobile no [protected], this could be located via google. This does not seem in order and warrants required action.

                          Further, though the payment was made in cash as per the verbal contract i e rs 8.5 per km for both way ride and toll tax while disembarking the car to the driver. The taxi operator tried to extort additional money on phone while quoting one or another reason and created scene at my society. When i tried to ask him the reason of asking additional money after having finished the drop he became extra ordinarily abusive and used unparliamentary language not befitting to any human being.

                          I intend to bring this unaccepatable behaviour of ajay sharma to your kind notice and urge you to initiate stern action against him. Should you need any other clearification i shall always be available on phone and can produce proof also.

                          It is requested to look into the matter since running a car into taxi is a punishable offence and such untoward behaviour can not be accepted in service sector. I presume that such incidents would have been happening but no one would have brought it to your notice.in any case defence officer can not be subjected to such illtreatment.

                          Anticipating a prompt and favorable response from your side.

                          Thanking you,
                          Wing commander bharat sharma
                          Mobile : [protected]/[protected].
                          RTO India customer support has been notified about the posted complaint.
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                            J
                            jiteshpa
                            from Pune, Maharashtra
                            Jul 22, 2019
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                            Address: near sai mandir bus stop mandhal., Nagpur, Maharashtra, 441210
                            Website: parivahan.gov.in

                            I have applied for the duplicate Rc on-line but it seems like nagpur RTO MH40 is not processing the application at all.

                            online Application No./RECEIPT No: MH190630V8600087/MH190630C1988013
                            appliction link: https://parivahan.gov.in/parivahan/

                            I have drop the multiple mails regarding the status of the application but still did not getting any response .

                            I have paid 400 rs as duplicate rc fees it should take 15 days to complete the full procedure and issue the duplicate RC .

                            but it has been more than one month and still it showing the status as at in word RTO . I have added the status snap in attachment .
                            RTO India customer support has been notified about the posted complaint.
                            Aug 02, 2019
                            Updated by jiteshpa
                            still I dont see any progress in the application status .

                            please help me with it .

                            Aug 02, 2019
                            Updated by jiteshpa
                            still I dont see any progress in the application status .

                            please help me with it .
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                              A
                              Aatish Patel
                              from Jamnagar, Gujarat
                              Jul 20, 2019
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                              Address: Surat, Gujarat, 395004

                              I had car learning license appointment on 20th july.in the beginning i went to officer who was verifying the documents. I showed him the documents and told me to pay fees online without checking the application form and documents. So i did as officer said. Paid the fees and again went to that officer. Now he told this application is not correct as you have filled wrong application form and said you have to apply again. I asked him about refund. He said amount is non refundable. Its not 200-300 ₹ its 900₹ which is large amount for middle class. I request you to refund my money.

                              Aatish patel,

                              Receipt no. Gjs/1193359
                              RTO India customer support has been notified about the posted complaint.
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                                D
                                dev.swarnakar
                                from Kolkata, West Bengal
                                Jul 20, 2019
                                Resolved
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                                Resolved

                                Address: Kendujhar, Odisha, 758035

                                This is to bring to your notice that when i was applying for a duplicate dl online on the parivahan website, in the fee payment column, i paid the required amount of rs.359, on[protected]:07:14 am.

                                The amount is debited from my account and i have got a treasury challan reference no (2c67d15b33) for the same. The status of the application is completed in all the fields. I checked odisha treasury website using the reference id and it shows transaction successful.

                                But on the sarathi site, the payment is still in pending status, the epayment "status of payment" section, due to which i am not able to get my duplicate dl.
                                I have visited the rto twice as well and they informed me that they have not received the payment and cannot proceed with it even though all payments are done as required.

                                Have called the sarathi helpline numbers multiple times but to no response.

                                The online application was to make life easier for people, but this is a really big inconvenience, and my trust on government organizations has further reduced.
                                Jul 20, 2019
                                Complaint marked as Resolved 
                                They finally answered my call and got it verified by a support.
                                RTO India customer support has been notified about the posted complaint.
                                Jul 20, 2019
                                Updated by dev.swarnakar
                                Here I have attached the file screen shots for reference and proof.

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                                  A
                                  Animesh1989
                                  from Noida, Uttar Pradesh
                                  Jul 20, 2019
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                                  Hi,

                                  I have booked driving test date of 20-july-2019 at ghaziabad rto.
                                  Application number - [protected]
                                  Dob - 02/04/1987

                                  I have submitted the application on july 4.

                                  My address proof submitted was of lucknow, and now i live on rent in ghaziabad.

                                  My documents were not submitted, pertaining my address is of outside ghaziabad at rto office and i was not allowed to take the exam.

                                  My question is, why was my form allowed to sumit online and fees accepted if the address proof required is of ghaziabad.
                                  Also, if so how will new law abiding citizens moving to ghaziabad from outside the city get their lisense made.

                                  Please let me know if more details are needed from my side.

                                  Hundreds of brokers are getting the lisense created, bypassing even giving the exams.

                                  Please provide justification for the above queries.

                                  Thanks,
                                  Animesh
                                  RTO India customer support has been notified about the posted complaint.
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                                    M
                                    Mishra Mangal
                                    from Mumbai, Maharashtra
                                    Jul 19, 2019
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                                    Address: Mumbai Maharashtra Nalasopara East Vasai Palghar

                                    Ola uber main kuch aisi gadiyan hain joki ki banda ballot paper ki gadiyan chal rahi hain aur ola uber nirdharan se inka istemal kar raha hai kripya karke is par dhyan dijiye aap log anyatha humko uchit karwahi karne ke liye hamein court ka sahara lena padega aur kuch rto vibhag bhi iss main sahyog kar raha hai yeah i t o ke bahar jo dalal hi aur sehyog kar rahe hain bahut sari gang car car paper ballot nahin hai fir bhi ola attach kar raha hai iska proof kuch galiyon ka number hamare paas hai
                                    RTO India customer support has been notified about the posted complaint.
                                    Jul 19, 2019
                                    Updated by Mishra Mangal
                                    Ola uber main kuch gadiyan hi ki ki bedonate out ballot paper ki gadiyan ola uber attach kar raha hai Jiska preman Hamare Paas kuch gadi ka number hi hi jo ki aapko provide karna chahta Hoon kripya Karke a is par aap se Anurodh hai ki ek Sun Liya Jaye a Nahin Tu Kafi Ayi Aadmi ka car Jack and melka car bhai Khatra hai driving licence kar car insurance gadi ka fraud paper II II Sab issue Hain Jo ki ola Uber without check kiye joki joki Niyam ke khilaf hai Jisme in bahut Sare ka Hath hai
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                                      A
                                      Anki1104
                                      from Mumbai, Maharashtra
                                      Jul 19, 2019
                                      Resolved
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                                      Resolved

                                      I passed the driving license test on 15th july 2019 for mcwog at dy rto, vashi. But on application status it's still showing application is under processing at rto level scrutiny (Document verification) at counter imvcnt10. Not even the result of the test is updated. I'm attaching the screenshot of the same. Please look into the matter as soon as possible. It's very urgent. Please!!
                                      My application no is[protected]
                                      Please mail me the details at [protected]@gmail.com
                                      Jul 19, 2019
                                      Complaint marked as Resolved 
                                      Resolved
                                      RTO India customer support has been notified about the posted complaint.
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                                        Anki1104
                                        from Mumbai, Maharashtra
                                        Jul 19, 2019
                                        Resolved
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                                        Resolved

                                        tracking of driving license rto navi mumbai (vashi)

                                        I gave my driving license test on 15th july 2019 of mcwog at dy rto, vashi. But on application status is still showing application is under processing at rto level scrutiny (Document verification) at counter imvcnt10. Not even the result of the test is updated. I'm attaching the screenshot of the same. Please look into the matter as soon as possible. It's very urgent. Please!
                                        My application no. Is [protected]
                                        Please mail me...
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