| Website: parivahan.gov.in |
My license expired and it was first made from delhi. When i went for renewal of dl in same rto, i was told that my data is not existing with their online portal. I was not told of the rest of the procedure. Hence looked at the online services. Now i created a backlog entry in the portal and selected online dl renewal services. My home registry was done in gautam bhudh nagar and hence i selected the rto of noida only. When i filled application online and went on my appointment to noida rto, i was told that i should have gone to ghaziabad,, as my adhaar card says ghaziabad, but my registered address in registry says noida.
I paid full fee also so i asked officer there in noida rto to suggest me some solution, he said, you get any proof which states your address is of noida, so i next time took my registry showing address proof of noida. When i went there, he did not accept that proof, even when i was told by him only for that.
I asked if my money can be returned in case that cannot be made in noida, i will reapply for same application in ghaziabad, so they said there is no process for the same.
So my money is gone to parivahan,, for no use they deducted rs 1500. When their portal is not implementing the logics in the software, they must acknowledge my problem and consider.
Portal itesef should not allow me to select the wrong rto in case i select any other rto than what is matching in the permanent / present address given by me in the online application.
And now that i am told to go back to delhi rto, get noc and then proceed, so now again i have filled backlog application for delhi rto and need to go again for backlog approval to them n same 1500 rupees need to be paid again.
Please see if something is made for the benefit of the public, so the benefit should be availed by public. I am already paying taxes to govt so govt should not be after my 1500 rupees submitted to them.
RTO India customer support has been notified about the posted complaint.