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Rubicon Group Of Companies — rubicon ro

We have rubicon ro installed at our house as well as our 2nd home. We had called the service center to attend to our machine at jvlr. The person responded to sending the person. We waited the entire day and by 4 pm when called again to check, the person on call ms tulsi talked in a rude way as well as told us that its not their problem about the engineer going home to give services. I do understand the promise kept and the person to be sent home. This is not the 1st time that the same female speaks like this. Its been happening like this all the time from her end.

We did ask, that we would like to talk to some senior responsible person, so all the does is bangs the phone down. Later after repeatedly calling, just says that she is the senior manager and the entire operations are on her shoulders and its upto her what she wants to do or whom she wants to send to cater too

This iso company is totally bad in its services and i would request someone to look into their service giving capability and if they can actually cater to common people especially when the concern is about the basic necessity of life which is water

Kind regards

Anita barretto
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