Claimed

RummyCircle.com Complaints & Reviews

3.3
Updated: Mar 19, 2026
Complaints 2516
Resolved
1583
Unresolved
933
Contacts

File a complaint to RummyCircle.com

Having problems with RummyCircle.com?

File a complaint and get it resolved by RummyCircle.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

RummyCircle.com reviews & complaints page 18

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Jgfff
from Patan, Gujarat
Feb 26, 2023
Resolved
Report
Copy
Resolved

Address: Kathivada sami Patan gujarat

Account blocked
Feb 8, 2026
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2023
RummyCircle.com Customer Care's response
Hi, do not worry, we are here to assist you. Kindly share your username along with your registered email address so that we can look into this. Regards, Team RummyCircle.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Maverick15501
    Feb 24, 2023
    Resolved
    Report
    Copy
    Resolved

    Hi,
    They are sending me promotional spam messages on a daily basis on my personal mobile number. I have never visited their website. I don't know how they got my number. I block them everytime but they change their number and send message again

    For example message, i received today[
    "gifted: you have rs2000 in you rummy a/c

    Claim it here by downloading & playing rummy now: link
    Feb 8, 2026
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Feb 25, 2023
    RummyCircle.com Customer Care's response
    Hi Maverick, we are here to help! Please write to us at [protected]@rummycircle.com and share your contact number along with the screenshot of the message you have received for our team to assist you further. Regards, Team RummyCircle
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      rajendra 4512
      Feb 23, 2023
      Resolved
      Report
      Copy
      Resolved

      Address: Apparaopet, Kinwat, Nanded

      Feb 2, 2023
      Validation failed.user dose not exist problem
      Please help me
      Feb 8, 2026
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      Feb 24, 2023
      RummyCircle.com Customer Care's response
      Hi Rajendra, we wish to inform that, the account was closed as per your request, if you wish to re-activate the account, kindly send an email at [protected]@rummycircle.com regarding the reactivation of the account. Regards, Team RummyCircle.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        Nagaraju Pasala 480
        Feb 23, 2023
        Report
        Copy

        Hi Team,

        I stopped playing rummy circle long back. In Sep-2020, i wanted to play rummy. So, i created a rummycircle account. I started playing rummy and deposited thousands of rupees in my newly created account and lost most of it. In couple games, i won some money and wanted to withdraw the balance 20k i have in my account.

        To withdraw from rummycircle account, one has to upload KYC documents and it will be verified. Generally, it takes 1 day or couple of days as i know. But KYC on my account was not completed and withdrawal request also. I had raised multiple tickets to rummy team, but did not get response from from them like till 1 month. After 1 month or so, they had responded to my query saying, you have another rummy circle account(i think its the account i did not use it for long time which i think was closed by me) and as per their rules, they transferred my withdrawal request amount to Old account.

        Since the old account not used by me for long time, i didn't remember credentials. So, i requested rummy circle team to share the mail ID that was linked to old rummy account to reset the password. i have been asking them to provide the mail ID, i did not even get a single response from any of the rummy circle support team. I had a commitment on the withdrawal amount 20k i made. Since rummy circle team delayed withdrawal and not yet processed, my commitment was lost during that time which affected me financially very badly in 2020.

        I have trust and faith in Consume Complaints Board, I request you to please help me in this situation.

        Thanks in Advance
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Feb 24, 2023
        RummyCircle.com Customer Care's response
        Hi, we understand your concern with regard to your withdrawal balance and are here to assist you. Kindly share your username along with your registered email address so that we can look into this. Regards, Team RummyCircle.
        Feb 24, 2023
        Updated by Nagaraju Pasala 480
        Hi,

        New account details:
        ID: pasala480
        mail ID: [protected]@gmail.com
        Mobile: [protected]

        Old Account details:(please close this old account and transfer money to new account)
        ID: nagpasi80

        Thanks,
        Nagaraj
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          murali__00
          Feb 22, 2023
          Resolved
          Report
          Copy
          Resolved

          Hi
          They send a promotional message on daily basis on my personal mobile number. I have never visited their website. I don't know how they got my number. They send their messages from a different number each time so i can't even block them.

          For example message, i received today[protected]
          "gifted: you have rs20000 in you rummy a/c

          Claim it here by downloading & playing rummy now: http://bit.ly/2Qd3CBC"
          Feb 8, 2026
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Feb 24, 2023
          RummyCircle.com Customer Care's response
          We understand your disappointment and are here to help you with your concern. Kindly share your query with your phone number on [protected]@rummycircle.com for further assistance. Regards, Team RummyCircle.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            agriexpo
            from Chennai, Tamil Nadu
            Feb 22, 2023
            Report
            Copy

            My name is Shivaa elango from Chennai. I have never interested or requested to play rummy circle gambling play. But they are making calls frequently, if i pick the mobile to here their call, automatic voice is saying that I have been completed my transaction successfully. further immediately message is coming through WhatsApp and normal simultaneously stating that you may withdraw your transaction amount.
            Here I have to mention one important message:
            This call is coming after realizing of my business payment from my customer. they are clearly mentioning my current ledger and available balance in my current account. This is very ridicules how is possible. to catch this balance amount from my bank. please stop this game. otherwise entire system will be collapsed.
            RummyCircle.com customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              C
              citizen-27
              Feb 22, 2023
              Report
              Copy

              Complaint is regarding above subject. As I don't have rummy account on my name still I am getting SMS and calls from you. I got an automated robo call when I tried to pick up It said "The transaction is done on your rummy account" and call suddenly disconnected, and instantly I got a message with link for withdrawal of money. There maybe someone who has got and misusing my KYC Details. As for these scenarios, Proper Verification and Authentication about the person should be done from your side before creating an account. Simply by picking a call no-one will be authenticated as a genuine user, even if that contact number is linked to one's KYC ( Aadhar or PAN) documents. Please change your mode of verification because I think probably this lacks in proper authentication while signing up for the service.
              RummyCircle.com customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                I
                Irfanshaikh771988
                from Kinwat, Maharashtra
                Feb 21, 2023
                Resolved
                Report
                Copy
                Resolved

                Address: Kinwat

                Validation failed user does not exist
                Ye massage aa raha hai
                Feb 8, 2026
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Feb 21, 2023
                RummyCircle.com Customer Care's response
                Hi Irfan, do not worry, we are here to assist you. Kindly share your username along with your registered email address so that we can look into this. Regards, Team RummyCircle.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Meekarthi
                  Feb 20, 2023
                  Report
                  Copy

                  3 issues I reported in rummy circle but no reply from support team.

                  Looting public money in the name of technical issue.

                  Issue 1

                  Feb 5 I won two mega shooter tickets and one was in active status and i played mega shooter but one more ticket came as duplicate and i coundnt able to join. Now they are its expired. Why it came as duplicate they have no reason to resolved it

                  Issue 2

                  I won xpress 2000 ticket on last Monday Feb 13. Ticket credited on 6.40 pm only. but when I joined i was in waiting list 200 plus. Match started by 7 pm. And they remove me since waiting list is more. so I coundnt able to join and ticket expired.

                  Issue 3

                  I won mega shooter ticket yesterday 3.20 pm. But no mega shooter tournament after that for feb19 rrt tournament. Now that ticket also expired

                  In total 2 mega shooter ticket and 1 xpress 2000 ticket not credited even in rasied complaint in their fb chat and email
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Reemanagal
                    Feb 19, 2023
                    Resolved
                    Report
                    Copy
                    Resolved

                    I'm Reema Nagalgave, my complaint is about my refund on 11th Jan2023 my child has mistakenly done a transaction of 500 after some time after checking I immediately mailed to rummy circle that I want refund I'm not using that money so they agreed but till now I didn't received refund from 11th jan I'm getting ticket numbers no resolution no proper response... please help me with this. Thank you
                    Feb 8, 2026
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 20, 2023
                    RummyCircle.com Customer Care's response
                    Hi Reema, do not worry, we are here to assist you. Kindly share your username along with your registered email address so that we can look into this. Regards, Team RummyCircle.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      Jay Borse
                      Feb 19, 2023
                      Resolved
                      Report
                      Copy
                      Resolved

                      Spammy Messages every single day
                      Play Rummy FREE! Get RS.2, 000 as Welcome Bonus
                      Win REAL Money! Play Now : g7r.us/se9ul418m

                      Such messages and calls are being received on my number every single day. The worse part is it is being spammed from different numbers and blocking each and every number is a mess. I want the SMS and CALLS to be blocked asap. If I recieve any further promotional and spam SMS from these people about the game, I'm gonna make sure of a legal action. Mark my words.
                      Feb 8, 2026
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 20, 2023
                      RummyCircle.com Customer Care's response
                      Hi Jay, we are sorry for the inconvenience caused. It would be of great help if you could share the content of the message that you received along with the mobile number on which you received the SMS at [protected]@rummycircle.com. We assure you that we will quickly sort this out for you. Regards, Team RummyCircle.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        srivir373931
                        from Salem, Tamil Nadu
                        Feb 19, 2023
                        Report
                        Copy

                        How to solve my blocked account please unblock to my account in Rummy circle problem please help me sir
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Not respond in rummycircle
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          gopaltarak
                          from Bengaluru, Karnataka
                          Feb 18, 2023
                          Report
                          Copy

                          My account was blocked and they blocked my withdrawals too. I contacted them many times but there is no proper response there side. I'm new to this platform I was invited by one of friend in my office and I just played for week then I'm tried to withdraw my money they are blocked me without any reason . I have 15465/- in my account please refund my amount.so refund my money back and unblock my account. the one which I added in my account that upi id is not working now. Refund my amount to below mention account details.

                          user id: firep43idooj
                          Account no: [protected]
                          IFSC Code: KKBK0008077
                          Account holder name: Talari Gopal
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            srivir373931
                            from Salem, Tamil Nadu
                            Feb 18, 2023
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: 233/4,indiranagar,sathappadi

                            My account is blocked please sir unblock my account
                            Feb 8, 2026
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 20, 2023
                            RummyCircle.com Customer Care's response
                            Hi, we understand your concern with regard to the blocked account and are here to assist you. Kindly share your username along with your registered email address so that we can look into this. Regards, Team RummyCircle.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              RMutha
                              Feb 18, 2023
                              Feb 17, 2024
                              This thread was updated on Feb 17, 2024
                              Resolved
                              Report
                              Copy
                              Resolved

                              Unauthorised account created and Unauthorised use of my mobile number

                              Hi
                              They call and send a promotional message on daily basis on my personal mobile number. I have never visited their website. I don't know how they got my number. They call and send their messages from a different number each time so i can't even block them.

                              For example message, i received today “ Hi [protected], Transaction Successfully done of Rs.99305.00 to your Rummy account on date 17 Feb” Please take action on...
                              Helpful
                              2 other people found this review helpful
                              2 found this helpful
                              2 Comments
                              Report
                              Copy
                              N
                              Natraj4496
                              from CHENNAI, Tamil Nadu
                              Feb 16, 2023
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Mumbai

                              I have been playing rummy circle for several years, This is not acceptable, I'm playing without any irregularities, so please unblock my account. My email id [protected]@gmail.com, user ID natraj4496. Awaiting for your valuable response.
                              Feb 8, 2026
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 18, 2023
                              RummyCircle.com Customer Care's response
                              Hi Natraj, we have observed irregularities in your account and suspect violation of our Terms of Service. We have accordingly suspended your account. Hence, this account has been closed, and you will not be allowed to play on RummyCircle. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured. Regards, Team RummyCircle.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Raunac
                                from Bhubaneswar, Odisha
                                Feb 16, 2023
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: No idea

                                Play Rummy FREE! Get RS.2, 000 as Welcome Bonus
                                Win REAL Money! Play Now : g7r.us/se9ul418m

                                Such messages are being received on my number every single day. The worse part is it is being spammed from different numbers and blocking each and every number is a mess. I want the SMS to be blocked asap. If I recieve any further promotional and spam SMS from these people about the game, I'm gonna make sure of a legal action. Mark my words.
                                Feb 8, 2026
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 16, 2023
                                RummyCircle.com Customer Care's response
                                Hi, we are here to help! Please write to us at [protected]@rummycircle.com and share your contact number for our team to assist you further. Regards, Team RummyCircle.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  Jagadeesh2662
                                  Feb 16, 2023
                                  Report
                                  Copy

                                  What is reversal debit sir. Because my wallet amount is 17050 is reversal debit . Tell me sir. Iam contact so many mails mailed . But no given what iam asking sir. This is too much because your taken my amount and not said why you taken my amount sir tell me plz
                                  Username:club9471xrez
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Dinesh392008
                                    Feb 15, 2023
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Sir why are you failing my withdrawal request? Is there a problem. Now I have put a withdrawal request of 8500 rupees, can you please clear it and now there is no money in my bank account.
                                    User name : dinesh392008
                                    Mobile : [protected]
                                    Email: [protected]@gmail.com
                                    Feb 8, 2026
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 16, 2023
                                    RummyCircle.com Customer Care's response
                                    Hi Dinesh, we are here to help. Please write to us at [protected]@rummycircle.com with your registered email ID and username for our team to assist you further. Regards, Team RummyCircle.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      gopaltarak
                                      from Bengaluru, Karnataka
                                      Feb 15, 2023
                                      Report
                                      Copy

                                      My account was blocked and Suspended on 22-JAN-2023.I recently opened my rummycircle account was invited by my collogue in my office. I added money in my account and played for 1 week after that again I added money so I have 15465/- in my account when I started withdraw amount from the account its blocked.so please help me to unblock my account to play and withdraw. The worst service i have seen from your end. I contacted through my mail many times but there is no response from their end. if you want block my account refund money into my bank account which mentioned below. I hope you resolve this issue.

                                      user id: firep43idooj
                                      Account no: [protected]
                                      IFSC Code: KKBK0008077
                                      Account holder name: Talari Gopal
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit