RummyCircle.com Complaints & Reviews

I have not subscribed and given information to the rummy circle but I am receiving many messages from the rummy circles advertising from different different numbers on daily basis like, your account number credited ..so on. This was very very disturbing and I consider this as a violation of my right to privacy and i request rummy circle to don't send any of the messages from rummy circles promotion and please take strict action to this matter

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Dec 22, 2022

Verified Support

Hi Nagaraja, we are here to assist you. Kindly allow us some time to look into your case and our team will get back to you.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Dec 22, 2022

Verified Support

Hi Nagaraj, as per the latest update, we request you to share the screenshot of the latest message you have received from RummyCircle on [protected]@rummycircle.com for further assistance. Regards, Team RummyCircle

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Dec 22, 2022

Verified Support

Hi Nagaraja, please share the screenshot of recent messages that you have received from RummyCircle to assist you further.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Dec 22, 2022

Verified Support

Hi Nagaraj, as per the latest update, we request you to share the contact number on which you're receiving the notification along with the screenshot of the latest message you have received from RummyCircle on [protected]@rummycircle.com for further assistance. Regards, Team RummyCircle

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My account was closed/blocked yesterday, 20th December 2022, without prior notice or reason.

Mails to [protected]@rummycircle.com to resolve the same are going unanswered.

Hence, escalating it to this forum.

My email ID is: abhishek.v.[protected]@gmail.com
User ID is: Jhatang

The account has 1373.91 Rs withdrawable cash and 2665 Rs deposit cash

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Dec 21, 2022

Verified Support

Hi, we are here to assist you. Kindly allow us some time to look into your case and our team will get back to you.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Dec 21, 2022

Verified Support

Hi, as per the latest update, we request you, please update your profile details and upload one of the following clear documents on our website for KYC verification of your account.

1. Aadhar Card

2. Passport

3. Driving License

4. Voter ID card

Please click on the link below to upload the documents and please select KYC in the Drop down tab.
https://www.rummycircle.com/player/account/profile.html Regards, Team RummyCircle

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J

Jhatang

from Bengaluru, Karnataka

Jan 2, 2023

Uploaded and verification pending since 2 weeks! Emails to support going unanswered! Support service is terrible!

Closure of account without notice or reason - Comment #4079568 - Image #0

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Address: Mumbai

Sir mera account block ho gya hai please mera paisa wapas kar dijiye mere wallet ka 100000 rupee reversal debit kar liya hai game walo ne .

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Dec 22, 2022

Verified Support

Hi Anmol, for more information about your account kindly send an email at [protected]@rummycircle.com from your registered email ID. Regards, RummyCircle.

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Sir i don't have any match id or tournament i am telling you from 5th sep to 27th sept i completed many rumble millstone goals as a result i won total 10050 rs out of which i got 8100 rs but i didn't get all money i still get 1950 rs, i am already waited five months but this problem not solved your support team

Jan 10, 2023

Complaint marked as Resolved

Problem not solved sir please help me

RummyCircle.com customer support has been notified about the posted complaint.

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S

Subhasis732

Dec 21, 2022

I will still get rs1950 please help me sir

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S

Subhasis732

Dec 22, 2022

sir i don't have any match id or tournament i am telling you from 5th sep to 27th sept i completed many rumble millstone goals as a result i won total 10050 rs out of which i got 8100 rs but i didn't get all money i still get 1950 rs

Sir I don't have any match id or tournament I am telling you from 5th sep to 27th sept I completed many rumble millstone goals as - Comment #4077415 - Image #0

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RummyCircle Send messages every day without any number to My Mobile number and force me to play rummy without any subscription and I don't want to play rummy. I don't know how to stop them, so I request you to raise a complaint and stop them to message and sending Email to me.

I received massage from the Name of "VK-RCRUMMY"

+1 photos

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Dec 21, 2022

Verified Support

Hi Kareem, we are here to assist you. Kindly allow us some time to look into your case and our team will get back to you.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Dec 22, 2022

Verified Support

Hi Kareem, we have escalated to unsubscribe you from RummyCircle. Please be informed, it will take 24 to 48 hours to unsubscribe, till time if you receive the notification, kindly ignore it. Regards, Team RummyCircle.

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Always your bots win and when i am supposed to win it shows network issue i joined this app because of HR not because of you

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Dec 20, 2022

Verified Support

Hi, we are here to assist you. Kindly reach out to us at [protected]@rummycircle.com and our team will get back to you for further assistance. Regards, Team RummyCircle.

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Rummycircle constantly harrassing me by sending promotional messages on my number.

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Dec 20, 2022

Verified Support

Hi, we are here to assist you. Kindly reach out to us at [protected]@rummycircle.com and our team will get back to you for further assistance. Regards, Team RummyCircle.

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Address: Bnglr, india

Hello Rummy Team,

Please remove my mobile number ([protected]) from rummy circle... I do not use the same but daily i got messages from your side so please remove my mobile number as soon as possible,
Thanking You

Regards,

Arun Kumar
[protected]...

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Address: Nagercoil

Website: Rummy circle

Please help this complaint

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RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Dec 19, 2022

Verified Support

Hi Milinth, we are here to assist you. Kindly reach out to us at [protected]@rummycircle.com for our team to get back to you. Regards, Team RummyCircle.

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I am complete rumble but total winning ammount not credit in my game account I will still get rs1950, I am telling you again and again that I will get 1950 rupees, give me 1950 rupees immediately, it has been five months.

Dec 20, 2022

Complaint marked as Resolved

sir i don't have any match id or tournament i am telling you from 5th sep to 27th sept i completed many rumble millstone goals as a result i won total 10050 rs out of which i got 8100 rs but i didn't get all money i still get 1950 rs

RummyCircle.com customer support has been notified about the posted complaint.

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S

Subhasis732

Dec 18, 2022

Now I will get 1950 rupees which you are not giving me for 5 months why you are not paying me I don't understand anything I will get 1950 rupees it has been 5 months please solve the problem with the money

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Subhasis732's [Complaint's author] reply, Dec 19, 2022

Now I will get 1950 rupees which you are not giving me for 5 months why you are not paying me I don't understand anything I will get 1950 rupees it has been 5 months please solve the problem with the money

S

Subhasis732

Dec 19, 2022

Now I will get 1950 rupees which you are not giving me for 5 months why you are not paying me I don't understand anything I will get 1950 rupees it has been 5 months please solve the problem with the money

Winning amount not credit 1950 rs - Comment #4076889 - Image #0

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Subhasis732's [Complaint's author] reply, Dec 19, 2022

Please help me sir

Subhasis732's [Complaint's author] reply, Dec 20, 2022

Why can't I still get 1950 rupees which you didn't give me full money to win rumble milstone

S

Subhasis732

Dec 20, 2022

sir i don't have any match id or tournament i am telling you from 5th sep to 27th sept i completed many rumble millstone goals as a result i won total 10050 rs out of which i got 8100 rs but i didn't get all money i still get 1950 rs

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Keesmat

Jan 23, 2023

Re open document and new phone number add

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Address: Prashnavada, ta: sutrapada, dist: junagadh

Please unblock my rummy account. I am sorry if I have made any mistake. I will not make such a mistake from now on.

Sir, I apologize if you feel that I have done something against your company rules. Even so, if my ID cannot be unblocked, I am requested to transfer my rummy account 1517 rupees to my bank account. And request to close my Rummy account permanently.

Username : Vasram39
Mobile no. :[protected]
Email. : [protected]@gmail.com

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Address: At Prashnavada Ta Sutrapada Dist Gir Somnath, Bus Stand

Sir, I apologize if you feel that I have done something against your company rules. Even so, if my ID cannot be unblocked, I am requested to transfer my rummy account 686 rupees to my bank account. And request to close my Rummy account permanently.

Username : vajajyoti5
Eamil. : [protected]@gmail.com
Mo no. :[protected]

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Dec 16, 2022

Verified Support

Hi, we are here to assist you. Kindly allow us some time to look into your case and our team will get back to you.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Dec 17, 2022

Verified Support

Hi, as per the investigation of your account, it was found that your ID is linked with multiple accounts which have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed and the balance amount has been refunded. For more information about your account kindly send an email at [protected]@rummycircle.com from your registered email ID. Regards, Team RummyCircle

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Again and again getting messages from rummy circle that i have won this much amount of rupess

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Dec 16, 2022

Verified Support

Hi, we are here to assist you. Kindly reach out to us at [protected]@rummycircle.com and our team will get back to you for further assistance. Regards, Team RummyCircle

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Address: Surat

I create account on rummy circle, upload Passport at the time of account creation for KYC
Mobile No Verified
KYC Verified
Email Verified
Added money from my own Card, Withdraw money to my own account.
There is no any illegal activity.
Suddenly account was blocked by them with out any reason.
not able to play new games. not able to withdraw money.
My User id is - elite8880gpk and I am a gold Club Member but they blocked my account with out any reason.
Never seen this type of fraud company

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Dec 15, 2022

Verified Support

Hi Sumit, we are here to assist you. Kindly allow us some time to look into your case and our team will get back to you.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Dec 15, 2022

Verified Support

Hi Sumit, as per the latest update, we see that your uploaded KYC proof has failed the verification. Please re-upload one of the following documents on our website:

1. Aadhar Card
2. Driving License
3. Voter ID card

Please click on the link below to upload the documents and select KYC in the drop down tab.
https://www.rummycircle.com/player/account/profile.html

Important Note:
The copy of the document can be taken by scanning the document using a scanner or any other image capturing device like your mobile phone. Kindly ensure that your details in the image/scan are clearly visible/legible in order for us to validate the documents timely. Also Please upload both sides of your document so that we can update the same accordingly. Please feel free to write back to us for any further information. Regards, Team RummyCircle

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sumit.dalmia's [Complaint's author] reply, Dec 22, 2022

There is no option to reupload documents both in mobile app and website. So I can't able to upload documents again. Either you give make provision to upload documents or close my account and transfer my amount to my bank account

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I havent opted for any message service nor logged in to rummy, they are sending everyday messages with false links. This can be a data breach and should be banned

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Address: At Prashnavada Ta Sutrapada Dist Gir Somnath, Bus Stand

Please unblock my rummy circle account. I am sorry if I have made any mistake. I will not make such a mistake from now on.
My username : vajajyoti5
Mobile no. : [protected]
Email : [protected]@gmail.com

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Dec 14, 2022

Verified Support

Hi, we understand your query with regards to your account status. We have observed irregularities in your account and suspect violation of our Terms of Service. We have accordingly suspended your account. We request you, for more information about your account please send an email at [protected]@rummycircle.com from your registered email ID. Our concerned team will surely get back to you on the same. Feel free to revert for any other query.

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Address: At Prashnavada Ta Sutrapada Dist Gir Somnath, Bus Stand

Hello sir,
user name: vajajyoti5

Sir, i have 600 rs in my account and it has been blocked since06.06.2022 to till date and i am not able to play so please activate my account and rectify the issue as early as possible so that i can play my games and do transactions. Iam fair gamer and i am not doing any fraud. I have mailed my problem there is no respons please solve my problems

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My account has been blocked after winning few games in a row .. And the withdrawal amount has also been held back.
It has been more than 10 days since my account has been blocked they have never provided a valid reason for blocking . They are just telling your account under investigation according our fairplay policy .
Why this fairplay doesn't come into picture when we are losing the amount .
Kindly take severe action against such fraudulent activities carried out in the name of online gaming .

Username : revathi222

Regards,
Revathi

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Dec 13, 2022

Verified Support

Hi Revathi, we are here to assist you. Kindly allow us some time to look into your case and our team will get back to you.

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I will still get rs1953, I am already email [protected]@rummycircle.com many more time but not sulution this problem sir please help me

Dec 18, 2022

Complaint marked as Resolved

I still get 1953 rupees which you don't want to pay me I repeat i will still get 1953 rupees

RummyCircle.com customer support has been notified about the posted complaint.

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S

Subhasis732

Dec 15, 2022

I still get 1953 rupees which you don't want to pay me I repeat i will still get 1953 rupees

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Subhasis732's [Complaint's author] reply, Dec 16, 2022

I am telling you again and again that I will get 1950 rupees, give me 1950 rupees immediately, it has been five months.

S

Subhasis732

Dec 18, 2022

I will get 1950 rupees why don't you give me 1950 rupees why you say I will get 1950 rupees

Rummy rumble winning amount not credit - Comment #4076664 - Image #0

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S

Subhasis732

Dec 22, 2022

sir i don't have any match id or tournament i am telling you from 5th sep to 27th sept i completed many rumble millstone goals as a result i won total 10050 rs out of which i got 8100 rs but i didn't get all money i still get 1950 rs

Rummy rumble winning amount not credit - Comment #4077414 - Image #0

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Address: Ghazipur Uttar

Website: rummyCircle.com

Sir mera account block kar diya gya hai ye kahkar ki esme multiple account add kiya gya tha ye log pahale dhyan kyo nhi dete jab maine 105729rupaye jeeta to inko khyal aa gya ki esme maltipal account joda gya tha
Mera account block ho gya hai mera paisa bhi wapas nhi kar rhe hai
Pahale email kiye the vo log ki pass book ka poto bhejo link karke paisa refund kar dege bad me pta chala ki ye reversal debit kar liye hai mere wallet abhi bhi 5729+1400kuchh rupee Rummy rumble se mila hai sir mera paisa wapas karva dijiye please

+2 photos

RummyCircle.com customer support has been notified about the posted complaint.

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RummyCircle.com Customer Care

from Hyderabad, Telangana

Dec 17, 2022

Verified Support

Hi Anmol, as per the investigation of your account, it was found that your ID is linked with multiple accounts which have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed. For more information about your account kindly send an email at [protected]@rummycircle.com from your registered email ID. Regards, RummyCircle

RummyCircle.com Complaints & Reviews

File a complaint to RummyCircle.com

RummyCircle.com reviews & complaints page 22

To stop the text messages from rummy circles

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Closure of account without notice or reason

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Give me my money

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Sir I don't have any match id or tournament I am telling you from 5th sep to 27th sept I completed many rumble millstone goals as

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Sending Messages every day and forced me to play online rummy

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Remove your bots like Alpha & ace etc

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Stop sending promotional messages on my number

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... Please remove my mobile number from rummy circle...

Kyc under review check

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Winning amount not credit 1950 rs

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Help me sir

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Please answer me

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Spam message

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Not Release My Fund

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Harassing with messages on sms

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I ma sorry

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Block player

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Account blocked after winning

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Rummy rumble winning amount not credit

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My account is blocked please give me my money

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