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RummyCircle.com Complaints & Reviews

www.rummycircle.com
3.3
Updated: Mar 19, 2026
Complaints 2516
Resolved
1583
Unresolved
933
Good! RummyCircle.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that RummyCircle.com step up their efforts to fully resolve all complaints 👍
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S
[email protected]
Jan 29, 2023
Resolved
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Resolved

Hi
They send a promotional message on daily basis on my personal mobile number. I have never visited their website. I don't know how they got my number. They send their messages from a different number each time so i can't even block them.

For example message, Hi, Transaction Successfully done of Rs.87294.00 to your Rummy account on date 29 Jan
Withdraw it now. k8i.cc/p/meECugMn
Feb 6, 2026
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2023
RummyCircle.com Customer Care's response Hi, we are here to help. Please write to us at [protected]@rummycircle.com with your registered email ID for our team to assist you further. Regards, Team RummyCircle.
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    D
    Dipak39
    Jan 24, 2023
    Resolved
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    Resolved

    Address: PRASHNAVADA, GUJARAT, 26

    I had two IDs, one of mine and my wife's ID, both of them have been closed. And the money invested in it is not returned. They don't even respond to emails. Unblock my ID or deposit me my money in bank account.

    Username : DIPAK39
    Mobile : [protected]
    Email : [protected]@gmail.com
    Feb 7, 2026
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Jan 24, 2023
    RummyCircle.com Customer Care's response     Hi Dipak, please be informed that if you have already emailed us, our team will surely get back to you on the same email. Appreciate your patience in the meanwhile.
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      R
      ronit@123456
      from Lucknow, Uttar Pradesh
      Jan 23, 2023
      Resolved
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      Resolved

      Website: RUMMYCIRCLE.COM

      Government and court should stop the scam and fraud done by rummy circle.com.

      75% players ar bot, dummy, fake and developers. so every single paisa goes to rummy circle.com.

      no one win here. Maximum players suicide by loosing lakhs of money.
      Now rummy circle will block me because i have made a complaint.
      Feb 7, 2026
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      Jan 23, 2023
      RummyCircle.com Customer Care's response       Hi Ronit, we at RummyCircle have a Fair Play Policy that controls fraud and collision, giving each player a fair opportunity to win the game. On RummyCircle, we have a Random Number Generator (RNG) certified by iTech Labs, Australia. This ensures that the shuffling of cards is automated, without any scope of repetition.
      Verified Support
      Jan 24, 2023
      RummyCircle.com Customer Care's response       Hi Ronit, we want to assure you that the at RummyCircle, giving our players a fairplay experience is o[censored]tmost importance to us. Stringent guidelines have been implemented to make sure that each game is played with real players. For any further queries, please reach out to us at [protected]@rummycircle.com with your registered email ID for our team to assist you further. Regards, Team RummyCircle.
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        R
        ronit@123456
        from Lucknow, Uttar Pradesh
        Jan 23, 2023
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        Please stop the scam and fraud by rummy circle.com
        please take strict legal action and close and wind up rummy circle
        because 75% bot, dummy and fake and developers players are playing in rummy circle.
        RummyCircle.com customer support has been notified about the posted complaint.
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          Keesmat
          Jan 22, 2023
          Resolved
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          Resolved

          Address: Gaziyabad Behrampuer gali no 4

          Phone number [protected] and all old document fed
          Feb 7, 2026
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Jan 23, 2023
          RummyCircle.com Customer Care's response           Hi, we are here to help. Please write to us at [protected]@rummycircle.com with your registered email ID for our team to assist you further. Regards, Team RummyCircle.
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            Keesmat
            Jan 22, 2023
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            Address: Ghaziabad Brhrampuer gali no 4

            Phone number [protected] account number kotak [protected]
            RummyCircle.com customer support has been notified about the posted complaint.
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              K
              kalp10348980
              from Thane, Maharashtra
              Jan 22, 2023
              Resolved
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              Resolved

              Address: Post.Tembhurli, Taluka.Shahaput, Dist.Thane Pin code- 421601

              Hello sir my name is Sonali Mangal Pashte sir my account has been blocked so I can active my account. Please unblock my account.
              Email ID - [protected]@gmail.com
              Username - kalp10348980
              Feb 7, 2026
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Jan 22, 2023
              RummyCircle.com Customer Care's response               Hi Sonali, we have observed irregularities in your account and suspect violation of our Terms of Service. We have accordingly suspended your account. We request you, for more information about your account please send an email at [protected]@rummycircle.com from your registered email ID. Our concerned team will surely get back to you on the same. Regards, Team RummyCircle.
              View replies
              unblock my account
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                S
                Santu750M1
                from Yavatmal, Maharashtra
                Jan 22, 2023
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                Address: Khadki Ganeshpur. Adegaon

                Jan 14, 2023
                Validation failed.user dose not exist. Problem
                Please help me.
                RummyCircle.com customer support has been notified about the posted complaint.
                View replies
                Validation field my [protected]@gmail.com email Account
                Please help me
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                  P
                  Pratik777777
                  from Khopoli, Maharashtra
                  Jan 19, 2023
                  Resolved
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                  Resolved

                  Address: Malad

                  I have rummy circle account i am logout game but now login my email address is validation failed and my phone number bhi validation failed Dose not exist araha hai plz help me hw do open my account
                  Feb 7, 2026
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 21, 2023
                  RummyCircle.com Customer Care's response                   Hi Pratik, we're here to assist you. Please be assured, we've escalated your concern to our team for further assistance. Regards, Team RummyCircle.
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                    W
                    winniethepu
                    Jan 17, 2023
                    Resolved
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                    Resolved

                    All of a sudden, my account is blocked. I have more than 10k balance in account and 2 transactions which were debited from my account but not credited or refunded to my bank account.

                    There is no reason mentioned why account is blocked and support of Rummy circle is not responding apart from sending automated emails.

                    User name: AnjaneyaV
                    email: [protected]@gmail.com
                    Feb 7, 2026
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 17, 2023
                    RummyCircle.com Customer Care's response                     Hi, we apologize for the trouble you've had, please upload any one of the following: an Aadhaar Card, Driver's License, Voter ID, or Passport copy with your photo on it by clicking "My Account" on the app. For more information about your account kindly send an email to [protected]@rummycircle.com from your registered email ID. Regards, Team RummyCircle.
                    Verified Support
                    Jan 18, 2023
                    RummyCircle.com Customer Care's response                     Hi, we're here to assist you with regards to your account status. As per the latest update, we need your KYC documents. Request you to share the documents on [protected]@rummycircle.com for further assistance. Regards, Team RummyCircle
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                      A
                      Akash Ingale
                      Jan 17, 2023
                      Resolved
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                      Resolved

                      Address: 7-149, Kamli baba darga

                      My account was kindly blocked please unblock my account
                      Feb 7, 2026
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 17, 2023
                      RummyCircle.com Customer Care's response                       Hi, we are here to help. Please write to us at [protected]@rummycircle.com with your registered email ID for our team to assist you further. Regards, Team RummyCircle.
                      Verified Support
                      Jan 18, 2023
                      RummyCircle.com Customer Care's response                       Hi Akash, we are here to help. Please write to us at [protected]@rummycircle.com with your registered email ID for our team to assist you further. Regards, Team RummyCircle.
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                        A
                        a.shrilekha
                        from Raipur, West Bengal
                        Jan 16, 2023
                        Resolved
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                        Resolved

                        Website: RummyCircle

                        I have been playing online Rummy game for past few days and spent more than Rs. 50, 000 in Rummy circle app. I have now balance of Rs.60, 000 which I am trying to withdraw but rummycircle is not letting me withdraw the amount for unknown reasons.

                        They rejecting my withdrawal request everytime. Please help in gettingy amount refunded.
                        Feb 7, 2026
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 16, 2023
                        RummyCircle.com Customer Care's response                         Hi, we understand your concern about the withdrawal. We see that the withdrawal has been rejected due to some technical issue, we request you to please place the withdrawal again, we regret the inconvenience caused. Feel free to write back, if you have more queries, we'll be happy to assist you! Regards, Team RummyCircle.
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                          M
                          mr ten4237
                          from Vellore, Tamil Nadu
                          Jan 15, 2023
                          Resolved
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                          Resolved

                          Validation failed user does not exist please solve the problem
                          Feb 7, 2026
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 15, 2023
                          RummyCircle.com Customer Care's response                           Hi, we are here to help. Please write to us at [protected]@rummycircle.com with your registered email ID for our team to assist you further. Regards, Team RummyCircle.
                          Verified Support
                          Jan 15, 2023
                          RummyCircle.com Customer Care's response                           Hi, we are here to help. Please write to us at [protected]@rummycircle.com with your registered email ID for our team to assist you further. Regards, Team RummyCircle.
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                            P
                            Pateljalo
                            from Bharuch, Gujarat
                            Jan 14, 2023
                            Resolved
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                            Resolved

                            Address: At post : ilav

                            Validation failed.user dose not exist
                            Feb 7, 2026
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 14, 2023
                            RummyCircle.com Customer Care's response                             Hi, we are here to help. Please write to us at [protected]@rummycircle.com with your registered email ID for our team to assist you further. Regards, Team RummyCircle.
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                              K
                              [email protected]
                              Jan 12, 2023
                              Resolved
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                              Resolved

                              Address: Bhavngar

                              [protected] Haresh555444 [protected]@gmail.com account blocked player
                              Feb 7, 2026
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 14, 2023
                              RummyCircle.com Customer Care's response                               Hi, we're here to assist you. Please be assured, we have escalated your concern to our team for further assistance. Regards, Team RummyCircle
                              Verified Support
                              Jan 15, 2023
                              RummyCircle.com Customer Care's response                               Hi, as per the latest update, your account has been closed permanently for violating our policy. Requesting you to send an email at [protected]@rummycircle.com for more information about your account. Regards, Team RummyCircle
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                                K
                                [email protected]
                                Jan 12, 2023
                                Resolved
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                                Resolved

                                Address: Bhavngar
                                Website: Gugal

                                Account blocked player help
                                Feb 7, 2026
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 13, 2023
                                RummyCircle.com Customer Care's response                                 Hi, we are here to help. Please write to us at [protected]@rummycircle.com with your registered email ID for our team to assist you further. Regards, Team RummyCircle.
                                View replies
                                Your account is blocked because your wallet amount is big...this fraud rummy circle. My account is blocked 17000 rupees available...
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                                  S
                                  Subhasis732
                                  Jan 12, 2023
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                                  I have not done any irregularity in my account and I have not violated your service so why my account has been blocked, Sir please unblock my account
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  View replies
                                  Your account is blocked because your wallet amount is big...this fraud rummy circle. My account is blocked 17000 rupees available...and how much your amount
                                  Reply
                                  Subhasis732's [Complaint's author] reply, Jan 12, 2023
                                  56, 0000
                                  Refund getting or not... How many days
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                                    S
                                    Subhasis732
                                    Jan 11, 2023
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                                    I have not done any irregularity in my account and I have not violated your service and my account has been blocked, Please unblock my account, My game I'd QDLUCK732
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    View replies
                                    Are getting refund .. Or not. Your rummy wallet balance
                                    Reply
                                    Subhasis732's [Complaint's author] reply, Jan 13, 2023
                                    Not
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                                      S
                                      Subhasis732
                                      Jan 11, 2023
                                      Resolved
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                                      Resolved

                                      I am not able to play cash games and add money to my account please help me, why my account block?
                                      Feb 7, 2026
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 13, 2023
                                      RummyCircle.com Customer Care's response                                       Hi Subhasis, we are here to help. Please write to us at [protected]@rummycircle.com with your registered email ID for our team to assist you further. Regards, Team RummyCircle.
                                      View replies
                                      Sir my account cash game not play why?my game I'd QDLUCK732
                                      Reply
                                      Jagadeesh2662's reply, Jan 11, 2023
                                      Same problem my have a 17000 rupees
                                      I have not done any irregularity in my account and I have not violated your service and my account has been blocked
                                      Reply
                                      Jagadeesh2662's reply, Jan 12, 2023
                                      Iam also getting same... And iam asking about my rummy circle wallet amount but not tells about my funds.. Only send evey time irregularities of term's of service... And how much you account balance...
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                                        N
                                        Nithidaya
                                        from Krishnagiri, Tamil Nadu
                                        Jan 11, 2023
                                        Resolved
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                                        Resolved

                                        My account has blocked from long back and I have some credits in my account
                                        Kindly do the needful and I have requested for the call back multiple times. Need to withdraw it
                                        Feb 7, 2026
                                        Complaint marked as Resolved 
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 11, 2023
                                        RummyCircle.com Customer Care's response                                         Hi, we are here to assist. Please write to us at [protected]@rummycircle.com with your registered email ID for our team to assist you further. Regards, Team RummyCircle.
                                        View replies
                                        Same problem my have 17000
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