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RummyCircle.com Complaints & Reviews

3.3
Updated: Mar 19, 2026
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RummyCircle.com reviews & complaints page 19

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N
Nagaraju Pasala 480
Feb 15, 2023
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Address: Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064.

Hi Team,

I stopped playing rummy circle long back. In Sep-2020, i wanted to play rummy. So, i created a rummycircle account. I started playing rummy and deposited thousands of rupees in my newly created account and lost most of it. In couple games, i won some money and wanted to withdraw the balance 20k i have in my account.

To withdraw from rummycircle account, one has to upload KYC documents and it will be verified. Generally, it takes 1 day or couple of days as i know. But KYC on my account was not completed and withdrawal request also. I had raised multiple tickets to rummy team, but did not get response from from them like till 1 month. After 1 month or so, they had responded to my query saying, you have another rummy circle account(i think its the account i did not use it for long time which i think was closed by me) and as per their rules, they transferred my withdrawal request amount to Old account.

Since the old account not used by me for long time, i didn't remember credentials. So, i requested rummy circle team to share the mail ID that was linked to old rummy account to reset the password. i have been asking them to provide the mail ID, i did not even get a single response from any of the rummy circle support team. I had a commitment on the withdrawal amount 20k i made. Since rummy circle team delayed withdrawal and not yet processed, my commitment was lost during that time which affected me financially very badly in 2020.

I have trust and faith in Consume Complaints Board, I request you to please help me in this situation.

Thanks in Advance
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2023
RummyCircle.com Customer Care's response
Hi Nagaraju, we are here to help. Please write to us at [protected]@rummycircle.com with your registered email ID and username for our team to assist you further. Regards, Team RummyCircle.
Feb 21, 2023
Updated by Nagaraju Pasala 480
Hi Consumer Complaints Team,

Still I am not getting the support I need to withdraw my money.

Can you please escalate this request.

Thanks,
Nagaraj
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    G
    gopaltarak
    from Bengaluru, Karnataka
    Feb 14, 2023
    Resolved
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    Resolved

    My account was blocked and Suspended on 22-JAN-2023.I recently opened my rummycircle account was invited by my collogue in my office. I added money in my account and played for 1 week after that again I added money so I have 15465/- in my account when I started withdraw amount from the account its blocked.so please help me to unblock my account to play and withdraw. The worst service i have seen from your end. I contacted through my mail many times but there is no response from their end. I hope you resolve this issue. refund my amount to below mentioned account

    user id: firep43idooj
    Account no: [protected]
    IFSC Code: KKBK0008077
    Account holder name: Talari Gopal
    Feb 6, 2026
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Feb 15, 2023
    RummyCircle.com Customer Care's response
    Hi Gopal, please be informed that if you have already emailed us, our team will surely get back to you on the same email. Appreciate your patience in the meanwhile. Regards, Team RummyCircle.
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      Q
      qwertyhgfdtyjhgvcxsdfghjk
      from pune, Maharashtra
      Feb 13, 2023
      Resolved
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      Resolved

      Website: RummyCircle.com

      RummyCircle.com Keep spamming me by sending fake messages and calls from different numbers
      Feb 6, 2026
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      Feb 13, 2023
      RummyCircle.com Customer Care's response
      Hi, we are here to help! Please write to us at [protected]@rummycircle.com and share your contact number for our team to assist you further. Regards, Team RummyCircle.
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        G
        gopaltarak
        from Bengaluru, Karnataka
        Feb 12, 2023
        Resolved
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        I'm facing issue with withdrawals in my account. it was suspended and withdrawals are blocked. when the company trying to refund my money into my account through upi id, it's not proceeded due bank issue. so please refund my amount to below account number. If it is possible please unblock my account otherwise refund my amount to below mentioned account details.

        user id: firep43idooj

        Account no: [protected]
        IFSC Code:KKBK0008077
        Account Holder Name: TALARI GOPAL

        Thanking you
        regards
        T GOPAL
        Feb 6, 2026
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Feb 13, 2023
        RummyCircle.com Customer Care's response
        Hi Gopal, we have observed irregularities in your account and suspect violation of our Terms of Service. We have accordingly suspended your account. Hence, this account has been closed, and you will not be allowed to play on RummyCircle. Please do not create any new accounts on our platform. If detected, it will be closed immediately, and the entire balance will be captured. Regards, Team RummyCircle.
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          J
          Jagadeesh2662
          Feb 11, 2023
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          What is reversal debit sir. Because my wallet amount is 17050 is reversal debit . Tell me sir. Iam contact so many mails mailed but reply is only suspended account. Can you tell me why taken my amount from wallet sir... Plz tell me
          User ID :club9471xrez
          RummyCircle.com customer support has been notified about the posted complaint.
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            J
            Jagadeesh2662
            Feb 11, 2023
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            What is reversal debit sir. Because my wallet amount is 17050 is reversal debit . Tell me sir. So many mails mailed but reply is only suspended account.. I want to know why taken my amount from wallet tell me... Sir
            RummyCircle.com customer support has been notified about the posted complaint.
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              A
              Ashok Gunda
              from Tanuku, Andhra Pradesh
              Feb 10, 2023
              Resolved
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              Resolved

              Address: Vijayawada
              Website: Rummy circle

              Vaildation failed does not exist
              Feb 6, 2026
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Feb 13, 2023
              RummyCircle.com Customer Care's response
              Hi Ashok, we wish to inform that the account was closed as per your request. If you wish to re-activate the account, kindly send an email at [protected]@rummycircle.com along with KYC (both side) documents regarding the reactivation of the account. Regards, Team RummyCircle.
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                J
                Jshekhawat713
                from Jaipur, Rajasthan
                Feb 8, 2023
                Resolved
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                Resolved

                My rammy circle account unblock please
                Feb 6, 2026
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Feb 09, 2023
                RummyCircle.com Customer Care's response
                Hi, we are here to help! Please write to us at [protected]@rummycircle.com and share your contact number for our team to assist you further. Regards, Team RummyCircle.
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                  V
                  Vagul
                  Feb 8, 2023
                  Resolved
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                  Resolved

                  I keep getting calls and SMS like this.

                  Hi xxxx(my phone number),
                  Transaction successfully done of Rs.94590 to your Rummy account on the date 08 Feb.

                  Withdraw it now followed by a link.

                  [protected]---
                  For the screenshot provided, I got a phone call as well stating the same info. A Call and an SMS freaked me out.
                  [protected]--

                  I dont even have an account with any Rummy domains. This message is misleading. Please stop torturing the common man with irrelevant messages that involve huge amounts of money. Let me know how I can remove my number from this.
                  Feb 6, 2026
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 08, 2023
                  RummyCircle.com Customer Care's response
                  Hi Vagul, we are here to help! Please write to us at [protected]@rummycircle.com and share your contact number for our team to assist you further. Regards, Team RummyCircle.
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                    H
                    Hero prasanth
                    from Parvathipuram, Andhra Pradesh
                    Feb 7, 2023
                    Resolved
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                    Resolved

                    Address: Parvathipuram vizianagaram

                    My rummy circle account blocked please enee sir
                    Feb 6, 2026
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 08, 2023
                    RummyCircle.com Customer Care's response
                    Hi Prasanth, we are here to help. Please write to us at [protected]@rummycircle.com with your registered email ID for our team to assist you further. Regards, Team RummyCircle.
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                      J
                      Jagadeesh2662
                      Feb 7, 2023
                      Resolved
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                      Resolved

                      My username is : club9471xrez
                      My account is blocked on jan 2nd.my account have 17050 rupees. Iam asking to fairplay team but they are send only one message irregularities terms of service we have suspended account.. But jan 24th my wallet amount is total 17050 rupees debited. And taken rummycircle. What is the reason sir... Iam asking through mail but they are send only suspended account... Plz tell me abouty funds and refund 17050 rupees sir... I'm not doing any violation sir... Plz help me
                      Feb 6, 2026
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 08, 2023
                      RummyCircle.com Customer Care's response
                      Hi Jagadeesh, kindly note that we have closed your account permanently. For more information about your account kindly send an email at [protected]@rummycircle.com from your registered email ID. Regards, Team RummyCircle.
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                        G
                        gopaltarak
                        from Bengaluru, Karnataka
                        Feb 7, 2023
                        Resolved
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                        Resolved

                        My account was blocked and Suspended on 22-JAN-2023.I recently opened my rummycircle account was invited by my collogue in my office. I added money in my account and played for 1 week after that again I added money so I have 15465/- in my account when I started withdraw amount from the account its blocked.so please help me to unblock my account to play and withdraw. The worst service i have seen from your end. I contacted through my mail many times but there is no response from their end. I hope you resolve this issue

                        user id: firep43idooj
                        Feb 6, 2026
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 08, 2023
                        RummyCircle.com Customer Care's response
                        Hi, we have observed irregularities in your account and suspect violation of our Terms of Service and accordingly we suspended your account permanently. Also, we have refunded the remaining balance on your account. Regards, Team RummyCircle.
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                          R
                          ronit@123456
                          from Lucknow, Uttar Pradesh
                          Feb 6, 2023
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                          Website: rummycircle.com

                          Please ban and close this bot and dummy and fraud site. 99% percent scam is going on. 1% are winning.

                          supreme court and Central government Should intervene to close on immediate basis.
                          Because most of the rummy circle players are committed suicide or lost their mental and falls in depression. So this effect the economy of our county and Falling GDP. Because now a days 50% of young population playing 15 hours a day this type of fraud games and scam games. they waste the time, money and separate from family.
                          Attractive advertisement by rummycircle.com is biased and fraud. 99% loosing money and committed suicides' . So GDP of India going down
                          please stop and close immediately.
                          RummyCircle.com customer support has been notified about the posted complaint.
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                            R
                            ronit@123456
                            from Lucknow, Uttar Pradesh
                            Feb 6, 2023
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                            Please ban and close this bot and dummy and fraud site. 99% percent scam is going on. 1% are winning.

                            supreme court and Central government Should intervene to close on immediate basis.
                            Because most of the rummy circle players are committed suicide or lost their mental and falls in depression. So this effect the economy of our county and Falling GDP. Because now a days 50% of young population playing 15 hours a day this type of fraud games and scam games. they waste the time, money and separate from family.
                            Attractive advertisement by rummycircle.com is biased and fraud. 99% loosing money and committed suicides'
                            please stop and close immediately.
                            RummyCircle.com customer support has been notified about the posted complaint.
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                              R
                              ronit@123456
                              from Lucknow, Uttar Pradesh
                              Feb 6, 2023
                              Report
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                              Please ban and close this bot and dummy and fraud site. 99% percent scam is going on. 1% are winning.

                              supreme court and Central government Should intervene to close on immediate basis.
                              Because most of the rummy circle players are committed suicide or lost their mental and falls in depression. So this effect the economy of our county and Falling GDP. Because now a days 50% of young population playing 15 hours a day this type of fraud games and scam games. they waste the time, money and separate from family.
                              please stop and close immediately.
                              RummyCircle.com customer support has been notified about the posted complaint.
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                                B
                                biswarup oal
                                Feb 5, 2023
                                Resolved
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                                Resolved

                                My account has blocked and my winning amount was locked can't withdraw it.I haven't do any violation in my game but rummy circle says it was violated but they are not ready to give me the proper explanation about the blockimg. If my account is not unblocked then what is the reason to hold my cash .. delete my account and transfer the balance to my bank account please.
                                Feb 6, 2026
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 06, 2023
                                RummyCircle.com Customer Care's response
                                Hi, we understand your concern with regard to the blocked account and are here to assist you. Kindly share your username along with your registered email address so that we can look into this. Regards, Team RummyCircle.
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                                  P
                                  Pavan20221998
                                  Feb 5, 2023
                                  Resolved
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                                  Resolved

                                  Please do remove my phone number from your service

                                  Phone number - +91 [protected]

                                  I don't wish to get any mails and SMS coming from your service

                                  Thank you
                                  Feb 6, 2026
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 05, 2023
                                  RummyCircle.com Customer Care's response
                                  Hi, we are here to help. Please write to us at [protected]@rummycircle.com for our team to assist you further. Regards, Team RummyCircle.
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                                    V
                                    Vishalsaaaaaa
                                    Feb 3, 2023
                                    Resolved
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                                    Resolved

                                    As I am getting so many messages, I can't tolerate this, so kindly, delete my account linked with my phone number [protected]
                                    Feb 6, 2026
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 04, 2023
                                    RummyCircle.com Customer Care's response
                                    Hi, we are here to help. Please write to us at [protected]@rummycircle.com with your registered email ID for our team to assist you further. Regards, Team RummyCircle.
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                                      G
                                      gopaltarak
                                      from Bengaluru, Karnataka
                                      Feb 1, 2023
                                      Resolved
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                                      Resolved

                                      My account was blocked on 22-JAN-2023.I recently opened my rummycircle account was invited by my collogue in my office. I added money in my account and played for 1 week after that again I added money so I have 15465/- in my account when I started withdraw amount from the account its blocked.so please help me to unblock my account to play and withdraw. I contacted through my mail many times but there is no response from their end. I hope you resolve this issue

                                      user id: firep43idooj
                                      Feb 6, 2026
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 02, 2023
                                      RummyCircle.com Customer Care's response
                                      Hi Gopal, we have observed irregularities in your account and suspect violation of our Terms of Service and accordingly we suspended your account permanently. Also, we have refunded the remaining balance on your account. Regards, Team RummyCircle.
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                                        A
                                        Auqib Nazir
                                        Jan 29, 2023
                                        Resolved
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                                        Resolved

                                        Address: Jammu and Kashmir, Budgam charar sharief

                                        I withdraw 2 times but always the money it showed returned 2 times the amount added but 3rd time it shows returned but didn't added anywhere...
                                        Yesterday I pay 200 rupees 2 times but it's not added till now .. kindly check.
                                        [protected]
                                        Id 18559028
                                        And withdraw payment is not returned … date 20/01/2023
                                        Still no return of payment. Transaction I'd 7623549
                                        Feb 6, 2026
                                        Complaint marked as Resolved 
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 30, 2023
                                        RummyCircle.com Customer Care's response
                                        Hi,
                                        This is not the experience we would like to give. Kindly drop us an email at [protected]@my11circle.com from your registered email id along with your issue for further assistance.
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